1. SalesMethods in Salesforce.com 12th May 2011

2. Enterprise Applications Investment Priority Source: Ovum’s Customer Relationship Management 2010/11

3. Salesforce.com – First Cloud Company to Exceed $1.7 Billion Annual Run Rate. 30% Revenue Growth Y/Y in Q3 FY11 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011

4. Beyond CRM - Market Size for CRM v ISV Opportunity Source: Salesforce.com Beyond CRM CRM

5. Areas of Planned CRM Investment

6. Software Applications for Sales Help Management? Source: Taku Consulting. The CRM Survey

7. Software Applications for Sales are Fully Utilised? Source: Taku Consulting. The CRM Survey

8. Sales Software Needs to be Easier to Use? Source: Taku Consulting. The CRM Survey

9. Sales Software Needs to Provide a Better ROI? Source: Taku Consulting. The CRM Survey

10. Continuous Improvement How to do it SalesMethods Impact Salesforce.com What to do Time The ‘How To’, not just the ‘What to Do’

11. SalesMethods Portfolio

12. Tools Tools Questions Action Plan Tools Tools The How To…….

13. Deploying a world class framework – the ‘How To’ Fully integrated with the host CRM More engaging to use Capturing unstructured data Re-enforcing Sales Management coaching Critical Needs

14. Demonstration

15. 20% improvement in win rate A common language Easy to use Practical Robust Action Planning Tells us what we know and what we do not know Instrumental in a succesfull year of hitting numbers Upskilling the sales team Building a habit of asking the right questions A living plan and working document The Colt Experience

16. A 20% improvement in win rate A common language Practical and easy to use Tells us what we know and what we do not know Builds a habit of asking the right questions Up-skills the sales team A living plan and working document Instrumental in a successful year of hitting numbers The Colt Experience

17. “Better thought out plans leading to better business”. NazDossa – Colt Technology Services

18. Bringing High Performance Sales To SalesMethods