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DIY Email
Marketing
SET YOURSELF UP NOW FOR FANTASTIC AND
CONSISTENT EMAIL MARKETING IN 2013
Webinar Goals

Today I want to help you get started with a real
plan, real content and a real totally achievable
way to rock your email marketing in 2013.


Let’s do this …




          (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Caution: Can-
    Spam
Whenever you send an email message
promoting a product or service – you will need
to comply with the Can-Spam Act.


To comply, your email message should have:
   An opt-out notice & mechanism
   Your physical office address
   Clearly note that you are
    advertising/soliciting
             (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Sample Opt-Out
 Text
To be placed at the bottom of your
marketing emails:
Please note: If you do not wish to receive
further emails from us, please reply to this
message with the word REMOVE in the
email subject or body, and you will be
removed from our mailing list.

          (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Contact
List                              THE MOST VITAL PART –
                                  GETTING YOUR CONTACTS
                                  TOGETHER.
Managem
ent

   (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Contact List
  Management
Here’s the bad news. This part
may be painful.

Getting your list together can be
tedious, but totally worth it. Go
through your email contacts, old
holiday card lists, excel
spreadsheets and social media.




            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Grouping Contacts
Create small and targeted lists.

 Past Clients
 Renters
 Homeowners
 Neighbors
 Farms




            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Storage of Contacts
Once you begin gathering your information, where
to store your contacts becomes important.

• An Excel or Google Docs spreadsheet
• Within your email program

Tip: Keep the version in your email up-to-date
and download it as a spreadsheet every so often.




           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
THE BEST PLACES FOR
Content                            CONTENT AND WHERE TO
                                   GET INSPIRED WHEN
Ideas                              WRITING YOUR OWN




    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Write It!
Write it? Yes … or photograph it. Better yet –
video it! This is your marketing plan.

Write about:
•   Local market stats, events, area information
•   New store or restaurant openings
•   Ask a resident – Why this town?
•   An experience (how you helped, what you learned)
•   How you work (steps involved in listings, FTBH’s)
•   Share area photos, history, architecture
•   Homeowner tips, garden advice, whatever you are into
•   Real estate terms and tips

              (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Get Inspired
The best thing you can do to get inspired? READ.

Newspapers, area blogs, local newsletters and
magazines – all great places to find inspiration!
Try places like HouseLogic and your own resource
library on your website too.

You will find ideas … I promise.




           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
HouseLogic
NAR has a great content resource for Realtors®
located at: members.houselogic.com




           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
members.houselogic.c
om




    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Your Website
You’ve got great content sitting on your website!




           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
www.cbhearthside.com/Your
Name




      (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan                                MONTH-BY-MONTH
                                    PLANS YOU CAN USE
Creation


     (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan Creation
January
 Hello and HNY video
 Beating the winter blues
 Selling your home in winter
 Brrrrr Buying in Winter
 Keeping the heat in
 Winter remodeling projects                           For your locals:
                                                       Market update
                                                         Local news
                                                         Area events
                                                       Mortgage term
           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan Creation
February
 Happy Valentines Day video
 Presidential history
 What’s on your “honey do list” for Spring
 Renting vs. Owning
 Energy (and $) saving tips
 How to price your home          For your locals:
                                  Market update
                                    Local news
                                    Area events
                                     Title term
            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan Creation
March
 Spring forward announcement
 Getting your garden started
 Spring cleaning – get the cobwebs out
 Spring market tips for sellers video
 Benefits of buyer agency
 Who pays for what?               For your locals:
                                    Market update
                                     Local news
                                     Area events
                                    Appraisal term
            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan Creation
April
 Questions to ask before hiring a contractor video
 Tips for a successful Open House
 The listing process
 Rainy day boredom beaters
 Understanding a home inspection report
 The showing appointment         For your locals:
                                                       Market update
                                                        Local news
                                                        Area events
                                                       Mortgage term
           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan Creation
May
 Gardening tips and tricks
 Happy Mothers Day video
 Multi-generational living
 Consider downsizing
 Is it time for a price adjustment?
 What to offer                    For your locals:
                                   Market update
                                     Local news
                                     Area events
                                   Appraisal term
            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Plan Creation
June
 Outdoor living
 Patio and deck remodels
 The grass is always greener …
 Understanding the PA agreement of sale
 The loan process video
 Evaluating an offer           For your locals:
                                                       Market update
                                                        Local news
                                                        Area events
                                                       Mortgage term
           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Schedulin                          LET’S SET A SCHEDULE
                                   YOU CAN LIVE WITH
g Samples


    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Remember Why …
        72% report
        checking their email
        6 or more times a
        day and a 20 – 30%
        response rate
        compared to 1- 2%
        on postal mail …



        photo screenshots taken directly from:
        http://blogsconstantcontact.files.wordpress.
        com/2011/12/emailmarketing.png

    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Determine How Often
January
 Hello and HNY video                     Look at your list. Who do you
 Beating the winter blues                really need to stay on top of
 Selling your home in winter             and who do you just need to
 Brrrrr Buying in Winter                 keep in touch with?
 Keeping the heat in
 Winter remodeling projects              Aggressive – 2 to 3 emails/m
                                          Intermediate – 1 to 2/m
     For your locals:                     Keep In Touch – 1/m
     Market update
       Local news                         For those you are emailing
       Area events                        more often – try to mix it up
     Mortgage term                        a bit, use photo and video.

              (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Determine How Often
January
 Hello and HNY video         <<< Week 1 (hot, LW, cold)
 Beating the winter blues
 Selling your home in winter <<< Week 2 (hot)
 Brrrrr Buying in Winter
 Keeping the heat in
 Winter remodeling projects <<< Week 3 (hot, LW)

       For your locals:                  For your locals – set up a
       Market update                     template that includes these
         Local news                      things and send it out once a
         Area events                     month. Add in more content
       Mortgage term                     when needed.

             (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Suggestions
 Pick one day a month to get your content ready.
  By ready I mean – have the emails in your draft
  folder, complete, spell-checked, addressed and
  truly ready.


 Calendar your send-out dates. Stick to them.
  Write it down.

 Keep yourself prepped one month in advance (at
  least).
           (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
How to                             YES REALLY.
email …


    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Most Photos Are
  Blocked
Many of our email services block photos in
embedded into emails automatically – requiring
the reader to “click to view photos”.

Consider that most people are reading the majority
of their email on their mobile device and will not
click to view your photos (or might move on if they
do and have to wait for the download).




            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Most Photos Are
  Blocked




This is not effective.
            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Send Individually or
  BCC




If your lists are small enough – send individually.
If they are larger, use the blind carbon copy box
(or BCC). Do not send to more than 50 people at
one shot if you are doing this on your own.
            (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Keep it Simple
                                                  Want to be read?
                                                  Keep it simple –
                                                  honest.




     (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
If this is all                        IF THIS ISN’T YOUR
                                      THING, WHERE YOU CAN
too much                              GO TO PAY FOR ROCKIN
                                      EMAIL MARKETING
…


       (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Constant Contact




     (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Sharper Agent




     (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Happy Grasshopper




    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Xpressdocs




    (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
Thank You!
 Thanks so much for
 watching. I hope you
 gained some valuable
 knowledge about
 setting up your email
 marketing for 2013.
 Reach out with
 questions!
                                                           Stefanie Hahn
                                                 s.Hahn@cbhearthside.com




        (c) Stefanie Hahn | www.StefanieHahn.com | January 2013

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DIY Email Marketing

  • 1. DIY Email Marketing SET YOURSELF UP NOW FOR FANTASTIC AND CONSISTENT EMAIL MARKETING IN 2013
  • 2. Webinar Goals Today I want to help you get started with a real plan, real content and a real totally achievable way to rock your email marketing in 2013. Let’s do this … (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 3. Caution: Can- Spam Whenever you send an email message promoting a product or service – you will need to comply with the Can-Spam Act. To comply, your email message should have:  An opt-out notice & mechanism  Your physical office address  Clearly note that you are advertising/soliciting (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 4. Sample Opt-Out Text To be placed at the bottom of your marketing emails: Please note: If you do not wish to receive further emails from us, please reply to this message with the word REMOVE in the email subject or body, and you will be removed from our mailing list. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 5. Contact List THE MOST VITAL PART – GETTING YOUR CONTACTS TOGETHER. Managem ent (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 6. Contact List Management Here’s the bad news. This part may be painful. Getting your list together can be tedious, but totally worth it. Go through your email contacts, old holiday card lists, excel spreadsheets and social media. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 7. Grouping Contacts Create small and targeted lists.  Past Clients  Renters  Homeowners  Neighbors  Farms (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 8. Storage of Contacts Once you begin gathering your information, where to store your contacts becomes important. • An Excel or Google Docs spreadsheet • Within your email program Tip: Keep the version in your email up-to-date and download it as a spreadsheet every so often. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 9. THE BEST PLACES FOR Content CONTENT AND WHERE TO GET INSPIRED WHEN Ideas WRITING YOUR OWN (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 10. Write It! Write it? Yes … or photograph it. Better yet – video it! This is your marketing plan. Write about: • Local market stats, events, area information • New store or restaurant openings • Ask a resident – Why this town? • An experience (how you helped, what you learned) • How you work (steps involved in listings, FTBH’s) • Share area photos, history, architecture • Homeowner tips, garden advice, whatever you are into • Real estate terms and tips (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 11. Get Inspired The best thing you can do to get inspired? READ. Newspapers, area blogs, local newsletters and magazines – all great places to find inspiration! Try places like HouseLogic and your own resource library on your website too. You will find ideas … I promise. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 12. HouseLogic NAR has a great content resource for Realtors® located at: members.houselogic.com (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 13. members.houselogic.c om (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 14. Your Website You’ve got great content sitting on your website! (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 15. www.cbhearthside.com/Your Name (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 16. Plan MONTH-BY-MONTH PLANS YOU CAN USE Creation (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 17. Plan Creation January  Hello and HNY video  Beating the winter blues  Selling your home in winter  Brrrrr Buying in Winter  Keeping the heat in  Winter remodeling projects For your locals: Market update Local news Area events Mortgage term (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 18. Plan Creation February  Happy Valentines Day video  Presidential history  What’s on your “honey do list” for Spring  Renting vs. Owning  Energy (and $) saving tips  How to price your home For your locals: Market update Local news Area events Title term (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 19. Plan Creation March  Spring forward announcement  Getting your garden started  Spring cleaning – get the cobwebs out  Spring market tips for sellers video  Benefits of buyer agency  Who pays for what? For your locals: Market update Local news Area events Appraisal term (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 20. Plan Creation April  Questions to ask before hiring a contractor video  Tips for a successful Open House  The listing process  Rainy day boredom beaters  Understanding a home inspection report  The showing appointment For your locals: Market update Local news Area events Mortgage term (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 21. Plan Creation May  Gardening tips and tricks  Happy Mothers Day video  Multi-generational living  Consider downsizing  Is it time for a price adjustment?  What to offer For your locals: Market update Local news Area events Appraisal term (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 22. Plan Creation June  Outdoor living  Patio and deck remodels  The grass is always greener …  Understanding the PA agreement of sale  The loan process video  Evaluating an offer For your locals: Market update Local news Area events Mortgage term (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 23. Schedulin LET’S SET A SCHEDULE YOU CAN LIVE WITH g Samples (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 24. Remember Why … 72% report checking their email 6 or more times a day and a 20 – 30% response rate compared to 1- 2% on postal mail … photo screenshots taken directly from: http://blogsconstantcontact.files.wordpress. com/2011/12/emailmarketing.png (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 25. Determine How Often January  Hello and HNY video Look at your list. Who do you  Beating the winter blues really need to stay on top of  Selling your home in winter and who do you just need to  Brrrrr Buying in Winter keep in touch with?  Keeping the heat in  Winter remodeling projects Aggressive – 2 to 3 emails/m Intermediate – 1 to 2/m For your locals: Keep In Touch – 1/m Market update Local news For those you are emailing Area events more often – try to mix it up Mortgage term a bit, use photo and video. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 26. Determine How Often January  Hello and HNY video <<< Week 1 (hot, LW, cold)  Beating the winter blues  Selling your home in winter <<< Week 2 (hot)  Brrrrr Buying in Winter  Keeping the heat in  Winter remodeling projects <<< Week 3 (hot, LW) For your locals: For your locals – set up a Market update template that includes these Local news things and send it out once a Area events month. Add in more content Mortgage term when needed. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 27. Suggestions  Pick one day a month to get your content ready. By ready I mean – have the emails in your draft folder, complete, spell-checked, addressed and truly ready.  Calendar your send-out dates. Stick to them. Write it down.  Keep yourself prepped one month in advance (at least). (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 28. How to YES REALLY. email … (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 29. Most Photos Are Blocked Many of our email services block photos in embedded into emails automatically – requiring the reader to “click to view photos”. Consider that most people are reading the majority of their email on their mobile device and will not click to view your photos (or might move on if they do and have to wait for the download). (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 30. Most Photos Are Blocked This is not effective. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 31. Send Individually or BCC If your lists are small enough – send individually. If they are larger, use the blind carbon copy box (or BCC). Do not send to more than 50 people at one shot if you are doing this on your own. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 32. Keep it Simple Want to be read? Keep it simple – honest. (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 33. If this is all IF THIS ISN’T YOUR THING, WHERE YOU CAN too much GO TO PAY FOR ROCKIN EMAIL MARKETING … (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 34. Constant Contact (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 35. Sharper Agent (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 36. Happy Grasshopper (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 37. Xpressdocs (c) Stefanie Hahn | www.StefanieHahn.com | January 2013
  • 38. Thank You! Thanks so much for watching. I hope you gained some valuable knowledge about setting up your email marketing for 2013. Reach out with questions! Stefanie Hahn s.Hahn@cbhearthside.com (c) Stefanie Hahn | www.StefanieHahn.com | January 2013

Editor's Notes

  1. CAN-SPAM supersedes all state laws which attempt to directly regulate commercial e-mail. It applies to all commercial e-mails whether sent by the largest e-mail advertising companies or small businesses sending only a few unsolicited commercial e-mails to small, targeted groups of consumers. Real estate Brokers need to understand all of the CAN-SPAM act requirements if even one of their agents intends to advertise using e-mail as a medium.
  2. More Resources:Common Sense Look at Can-SpamCan-Spam Act – A Compliance Guide for BusinessesHave You Heard of the Can-Spam Act for Email?
  3. The lists need to make sense to you – so group people how you want.
  4. The lists need to make sense to you – so group people how you want.
  5. You will need your NRDS# to login and start using the content here.
  6. Find, copy and paste – into Word, an email, whatever you are using. Include a link back to the article on your website.
  7. http://www.constantcontact.com/industry/real-estate &gt;&gt;&gt; $15/m
  8. http://www.sharperagent.com/what-we-do/email-marketing/ &gt;&gt;&gt; $30/m
  9. https://happygrasshopper.com/ &gt;&gt;&gt; $19/m for basic plan
  10. CB Works &gt; Sales Associate Quick Links (green, left sidebar) &gt; click on XpressDocs &gt;&gt;&gt; $9.95 to 59.95 (based on # of emails sent each month)