1 management information_system

sakshi garg
sakshi gargsakshi garg en Rukmini devi institute of advanced studies
1
B B A-3 0 7 UN I T -1
MANAGEMENT
INFORMATION SYSTEM
CONTENT
• Meaning of MIS
• Role of MIS
• Characteristic of MIS
• Features of MIS
• Aim of MIS
• Various Management Levels
• Types of MIS
• Components of MIS
• Elements of MIS
• Outputs of MIS
• Benefits of MIS 3
INTRODUCTION
• Management Information System (MIS) provides
information for the managerial activities in an
organization.
• The main purpose of the research is to provide accurate
and timely information necessary to facilitate the
decision making process and enable the organizations
planning, control and operational functions to be
carried away effectively.
• MIS is basically concerned with processing data into
information and then is communicated to the various
departments in the organization for appropriate decision
making.
4
WHAT IS MIS?
Right to Information
1. To right person
2. At right place
3. At right time
4. In right form
5. At right cost
5
MEANING OF INFORMATION SYSTEM
• An information system is an organized
combination of people, hardware, software,
communications Networks and data resources
that collects, transforms, and disseminates
information in an organization.
6
The MIS is defined as a system based on the
database of the evolved for the purpose of
providing information to the people in the
organization.
7
MANAGEMENT INFORMATION
SYSTEM(MIS)
• MIS involve three primary resources:
• technology,
• information, and
• people.
• Management information systems are distinct from
regular information systems in that they are used to
analyze other information systems applied in operational
activities in the organization.
• Management information systems are regarded to be a
subset of the overall internal controls procedures in a
business, which cover the application of people,
documents, technologies, and procedures used by
management accountants to solve business problems
such as costing a product, service or a business-wide
strategy.
8
ROLE OF MIS
• The role of MIS in an organization can be compared to the
role of heart in the body.
• The information is the blood and MIS is the heart. In the body
the heart plays the role of supplying pure blood to all the
elements of the body including the brain.
• The MIS plays exactly the same role in the organization.
• The system ensures that an appropriate data is collected
from the various sources, processed, and sent further to all
the needy destinations.
9
• The system is expected to fulfill the information needs of
an individual, a group of individuals, the management
functionaries: the managers and the top management.
• The MIS satisfies the diverse needs through a variety of
systems such as Query Systems, Analysis Systems,
Modeling Systems and Decision Support Systems.
• The MIS helps in Strategic Planning, Management
Control, Operational Control and Transaction
Processing.
10
CONTINUE.…
CONTINUE.…
• Helps in Decision making: - Management Information System (MIS)
plays a significant Role in Decision making Process of any
Organization. Because in Any organization decision is made on the
basis of relevant Information and relevant information can only be
Retrieving from the MSI.
• Helps in Coordination among the Department: - Management
information System is also help in establishing a sound Relationship
among the every persons of department to department through
proper exchanging of Information’s.
11
CONTINUE.…
• Helps in Finding out Problems: - As we know that MIS provides relevant
information about the every aspect of activities. Hence, If any mistake
is made by the management then Management Information Systems
(MIS) Information helps in Finding out the Solution of that Problem.
• Helps in Comparison of Business Performance: - MIS store all Past Data
and information in its Database. That why management information
system is very useful to compare Business organization Performance.
With the help of Management information system (MIS) Organization
can analyze his Performance means whatever they do last year or
Previous Years and whatever business performance in this year and also
measures organization Development and Growth.
12
CHARACTERISTICS OF MIS
• Management-oriented: The basic objective of MIS is to
provide information support to the management in the
organization for decision making.
• Management directed: When MIS is management-oriented, it
should be directed by the management because it is the
management who tells their needs and requirements more
effectively than anybody else.
• Integrated: It means a comprehensive or complete view of all
the subsystems in the organization of a company. 13
CHARACTERISTICS OF MIS
14
• Common data flows: The integration of different subsystems will lead to a
common data flow which will further help in avoiding duplicacy and
redundancy in data collection, storage and processing.
• Heavy planning-element: The preparation of MIS is not a one or two day
exercise. It usually takes 3 to 5 years and sometimes a much longer period.
• Subsystem concept: When a problem is seen in 2 sub parts, then the better
solution to the problem is possible.
CHARACTERISTICS OF MIS
• User friendly/Flexibility: An MIS should be flexible
• Common database: This is the basic feature of MIS to achieve the
objective of using MIS in business organizations.
• Computerized: MIS can be used without a computer. But the use of
computers increases the effectiveness and the efficiency of the
system.
• Information as a resource: Information is the major ingredient of any
MIS.
15
FEATURES OF MIS
• Timeliness
• Accuracy
• Consistency
• Completeness
• Relevance
• Data Base
Management
• Reporting
• Integration
• Scalability
• Open Access
16
AIM OF MIS
The main aim of MIS is to inform management and
help them make informed decisions about
management and the way the business is run.
17
VARIOUS MANAGEMENT LEVELS
18
TYPES OF MANAGEMENT
INFORMATION SYSTEMS
19
Tactical management
Business Unit Managers /Self directed Teams
Operational management
Operational managers/self directed teams
Strategic
mgmt.
Executive
s/Director
Decision Structure
DSS
MIS
TPS
Information System
COMPONENTS OF MIS
• A management information system is made up of five major
components namely people, business processes, data, hardware,
and software. All of these components must work together to
achieve business objects.
• People
• Business procedure
• Data
• Software
• Hardware
20
• People – these are the users who use the information system to record the day
to day business transactions. The users are usually qualified professionals such as
accountants, human resource managers, etc. The ICT department usually has
the support staff who ensure that the system is running properly.
• Business Procedures – these are agreed upon best practices that guide the
users and all other components on how to work efficiently. Business procedures
are developed by the people i.e. users, consultants, etc.
• Data – the recorded day to day business transactions. For a bank, data is
collected from activities such as deposits, withdrawals, etc.
21
• Hardware – hardware is made up of the computers, printers, networking
devices, etc. The hardware provides the computing power for processing
data. It also provides networking and printing capabilities. The hardware
speeds up the processing of data into information.
• Software – these are programs that run on the hardware. The software is
broken down into two major categories namely system software and
applications software. System software refers to the operating system i.e.
Windows, Mac OS, and Ubuntu, etc. Applications software refers to
specialized software for accomplishing business tasks such as
a Payroll program, banking system, point of sale system, etc.
22
TYPES OF MIS
• Transaction processing systems: These systems process
a large volume of routine, recurring transactions.
• Operations information systems: These systems gather
comprehensive data, organize it and summarize it in a form
that is useful for managers.
• Decision support systems: These systems help mangers
with the necessary information to make intelligent decisions.
• Expert systems: They are meant to mimic humans in making
decisions in a specific field.
23
24
ELEMENTS OF MIS
1. HARDWARE
2. SOFTWARE
3. CONTROL
4. PEOPLE
5. DATABASE AND APPLICATION PROGRAMS
6. TELECOMMUNICATIONS AND NETWORKS
25
OUTPUTS OF A MIS
• Scheduled reports which are
produced periodically, or on a
Schedule (daily, weekly,
monthly).
• Key-indicator report which
summarizes the previous day’s
critical activities and also it is
typically available at the
beginning of each day.
26
OUTPUTS OF A MIS
• Demand report which
gives certain
information at a
manager’s request.
• Exception report
which is
automatically
produced when a
situation is unusual or
requires
management action.
27
BENEFITS OF MIS
• It improves personal efficiency.
• It generates new evidence in support of a decision.
• It expedites problem solving(speed up the progress of problems solving in an
organization).
• It creates a competitive advantage over competition.
• It facilitates interpersonal communication.
• It promotes learning or training.
• It helps automate the Managerial processes.
• It increases organizational control.
• It reveals new approaches to thinking about the problem space.
• It encourages exploration and discovery on the part of the decision maker.
28
29
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1 management information_system

  • 1. 1
  • 2. B B A-3 0 7 UN I T -1 MANAGEMENT INFORMATION SYSTEM
  • 3. CONTENT • Meaning of MIS • Role of MIS • Characteristic of MIS • Features of MIS • Aim of MIS • Various Management Levels • Types of MIS • Components of MIS • Elements of MIS • Outputs of MIS • Benefits of MIS 3
  • 4. INTRODUCTION • Management Information System (MIS) provides information for the managerial activities in an organization. • The main purpose of the research is to provide accurate and timely information necessary to facilitate the decision making process and enable the organizations planning, control and operational functions to be carried away effectively. • MIS is basically concerned with processing data into information and then is communicated to the various departments in the organization for appropriate decision making. 4
  • 5. WHAT IS MIS? Right to Information 1. To right person 2. At right place 3. At right time 4. In right form 5. At right cost 5
  • 6. MEANING OF INFORMATION SYSTEM • An information system is an organized combination of people, hardware, software, communications Networks and data resources that collects, transforms, and disseminates information in an organization. 6
  • 7. The MIS is defined as a system based on the database of the evolved for the purpose of providing information to the people in the organization. 7 MANAGEMENT INFORMATION SYSTEM(MIS)
  • 8. • MIS involve three primary resources: • technology, • information, and • people. • Management information systems are distinct from regular information systems in that they are used to analyze other information systems applied in operational activities in the organization. • Management information systems are regarded to be a subset of the overall internal controls procedures in a business, which cover the application of people, documents, technologies, and procedures used by management accountants to solve business problems such as costing a product, service or a business-wide strategy. 8
  • 9. ROLE OF MIS • The role of MIS in an organization can be compared to the role of heart in the body. • The information is the blood and MIS is the heart. In the body the heart plays the role of supplying pure blood to all the elements of the body including the brain. • The MIS plays exactly the same role in the organization. • The system ensures that an appropriate data is collected from the various sources, processed, and sent further to all the needy destinations. 9
  • 10. • The system is expected to fulfill the information needs of an individual, a group of individuals, the management functionaries: the managers and the top management. • The MIS satisfies the diverse needs through a variety of systems such as Query Systems, Analysis Systems, Modeling Systems and Decision Support Systems. • The MIS helps in Strategic Planning, Management Control, Operational Control and Transaction Processing. 10 CONTINUE.…
  • 11. CONTINUE.… • Helps in Decision making: - Management Information System (MIS) plays a significant Role in Decision making Process of any Organization. Because in Any organization decision is made on the basis of relevant Information and relevant information can only be Retrieving from the MSI. • Helps in Coordination among the Department: - Management information System is also help in establishing a sound Relationship among the every persons of department to department through proper exchanging of Information’s. 11
  • 12. CONTINUE.… • Helps in Finding out Problems: - As we know that MIS provides relevant information about the every aspect of activities. Hence, If any mistake is made by the management then Management Information Systems (MIS) Information helps in Finding out the Solution of that Problem. • Helps in Comparison of Business Performance: - MIS store all Past Data and information in its Database. That why management information system is very useful to compare Business organization Performance. With the help of Management information system (MIS) Organization can analyze his Performance means whatever they do last year or Previous Years and whatever business performance in this year and also measures organization Development and Growth. 12
  • 13. CHARACTERISTICS OF MIS • Management-oriented: The basic objective of MIS is to provide information support to the management in the organization for decision making. • Management directed: When MIS is management-oriented, it should be directed by the management because it is the management who tells their needs and requirements more effectively than anybody else. • Integrated: It means a comprehensive or complete view of all the subsystems in the organization of a company. 13
  • 14. CHARACTERISTICS OF MIS 14 • Common data flows: The integration of different subsystems will lead to a common data flow which will further help in avoiding duplicacy and redundancy in data collection, storage and processing. • Heavy planning-element: The preparation of MIS is not a one or two day exercise. It usually takes 3 to 5 years and sometimes a much longer period. • Subsystem concept: When a problem is seen in 2 sub parts, then the better solution to the problem is possible.
  • 15. CHARACTERISTICS OF MIS • User friendly/Flexibility: An MIS should be flexible • Common database: This is the basic feature of MIS to achieve the objective of using MIS in business organizations. • Computerized: MIS can be used without a computer. But the use of computers increases the effectiveness and the efficiency of the system. • Information as a resource: Information is the major ingredient of any MIS. 15
  • 16. FEATURES OF MIS • Timeliness • Accuracy • Consistency • Completeness • Relevance • Data Base Management • Reporting • Integration • Scalability • Open Access 16
  • 17. AIM OF MIS The main aim of MIS is to inform management and help them make informed decisions about management and the way the business is run. 17
  • 19. TYPES OF MANAGEMENT INFORMATION SYSTEMS 19 Tactical management Business Unit Managers /Self directed Teams Operational management Operational managers/self directed teams Strategic mgmt. Executive s/Director Decision Structure DSS MIS TPS Information System
  • 20. COMPONENTS OF MIS • A management information system is made up of five major components namely people, business processes, data, hardware, and software. All of these components must work together to achieve business objects. • People • Business procedure • Data • Software • Hardware 20
  • 21. • People – these are the users who use the information system to record the day to day business transactions. The users are usually qualified professionals such as accountants, human resource managers, etc. The ICT department usually has the support staff who ensure that the system is running properly. • Business Procedures – these are agreed upon best practices that guide the users and all other components on how to work efficiently. Business procedures are developed by the people i.e. users, consultants, etc. • Data – the recorded day to day business transactions. For a bank, data is collected from activities such as deposits, withdrawals, etc. 21
  • 22. • Hardware – hardware is made up of the computers, printers, networking devices, etc. The hardware provides the computing power for processing data. It also provides networking and printing capabilities. The hardware speeds up the processing of data into information. • Software – these are programs that run on the hardware. The software is broken down into two major categories namely system software and applications software. System software refers to the operating system i.e. Windows, Mac OS, and Ubuntu, etc. Applications software refers to specialized software for accomplishing business tasks such as a Payroll program, banking system, point of sale system, etc. 22
  • 23. TYPES OF MIS • Transaction processing systems: These systems process a large volume of routine, recurring transactions. • Operations information systems: These systems gather comprehensive data, organize it and summarize it in a form that is useful for managers. • Decision support systems: These systems help mangers with the necessary information to make intelligent decisions. • Expert systems: They are meant to mimic humans in making decisions in a specific field. 23
  • 24. 24
  • 25. ELEMENTS OF MIS 1. HARDWARE 2. SOFTWARE 3. CONTROL 4. PEOPLE 5. DATABASE AND APPLICATION PROGRAMS 6. TELECOMMUNICATIONS AND NETWORKS 25
  • 26. OUTPUTS OF A MIS • Scheduled reports which are produced periodically, or on a Schedule (daily, weekly, monthly). • Key-indicator report which summarizes the previous day’s critical activities and also it is typically available at the beginning of each day. 26
  • 27. OUTPUTS OF A MIS • Demand report which gives certain information at a manager’s request. • Exception report which is automatically produced when a situation is unusual or requires management action. 27
  • 28. BENEFITS OF MIS • It improves personal efficiency. • It generates new evidence in support of a decision. • It expedites problem solving(speed up the progress of problems solving in an organization). • It creates a competitive advantage over competition. • It facilitates interpersonal communication. • It promotes learning or training. • It helps automate the Managerial processes. • It increases organizational control. • It reveals new approaches to thinking about the problem space. • It encourages exploration and discovery on the part of the decision maker. 28
  • 29. 29