The document compares SugarCRM Community Edition to the Professional version. It summarizes that the Community Edition allows for flexible development, has a large community for support and documentation, and contains the same core functionality as the Professional version. Additionally, it provides details on the various features included in the Community Edition like custom reports, sales forecasting, marketing reports, contracts and quotes, email integration, mobile access, tasks and projects, and hosting options. It emphasizes that the Community Edition offers full control over customization and hosting without proprietary restrictions.

1. SugarCRM Community vs
Professional
10 things they say you can't do in SugarCRM
Community Edition – but you can.

2. Agenda
1. SugarCRM Community Edition
2. What they don't tell you
3. About SalesAgility

3. The SugarCRM Community
Rocks!
The Community in Numbers The reasons you choose CE
Over 10 million downloads
Flexible Development Platform
A community of 30,000 registered
developers Great Community Support and Documentation
Has deeper functionality than many Open Transparent Business Culture
commercial offerings on the market today
Exactly the same code base as Pro
It's Open Source – you own the code
It's Open Source – you have complete control over the code,
the upgrades, the hosting, the support - forever

4. What SugarCRM partners
don't tell you
What they say The Reality – what Community DOES do
In the Community Edition, you won't find any of Many of the Community Extensions are superior to the modules in Pro:
the following:
Fantastic reporting inc Dashboards
No customisable reports and dashboards
Brilliant workflow
No workflow
No Sales forecasting capabilities Superb forecasting capabilites
No marketing reports Contracts, quotes, invoices and products
No contracts or quotes Great plugins for mail and social
No Email and social plugins The same Project Management modules as Pro
No project management module Excellent Mobile capability
No mobile CRM Host where you want – how many more options do you need?
No hosting options Support everywhere
No support

5. Specifically, what do you
get with Pro?
The Reality – what about Pro?
It's not Open Source – it's standard proprietary software
You don't own the code
You don't own modifications
If SugarCRM are acquired – you'll get your data back
Same business model as SalesForce
Costs are escalating
Becoming more focused on the enterprise
Support not highly regarded

6. What do you get with
Community Editon?
Custom Reports
Monitor business performance
Track key metrics across sales, marketing and support
Create advanced charts, scheduled reports, custom reports,
dashboards, matrix reports and more.
Enterprise-class reporting tools
Easily share reports

7. What do you get with
Community Editon?
Sales Forecasting
Eliminate "gut feel" guess work and make data-driven
business decisions
Generate accurate forecasts based on sales data in Sugar
and analyze your pipeline
Monitor how individuals and teams are performing based on
opportunities by sales stage.
Enterprise-class reporting tools

8. What do you get with
Community Editon?
Marketing Reports
Measure the effectiveness of marketing campaigns across
multiple channels
Compare the budget of a campaign to the resulting actual
sales
Create email templates

9. What do you get with
Community Editon?
Quotes and Contracts
Create and manage your contracts and quotes
Manage your Product Catalog so that your sales team can
add your organisation’s products to quotes
Convert Quotations to Invoices and Contracts
PDF Templates for professional output
Email Quotes and Invoices as PDF or embdedded

10. What do you get with
Community Editon?
Email and Social Plugins
Integrate your Email with SugarCRM using the Plug-ins for
Microsoft Outlook and Thunderbird and Gmail
Manage your Google docs using the Google Docs
integrations

11. What do you get with
Community Editon?
Mobile CRM
Increase the productivity of yours Sales reps with real-time
access on the go with SugarCRM Mobile access
Access Sugar from your Android or Apple smartphone or
any tablet

12. What do you get with
Community Editon?
Tasks and Projects
Create Tasks and assign them to yourself or to other users.
Use SugarCRM Projects Module to create and manage
projects and project tasks for your organisation.

13. What do you get with
Community Editon?
Hosting
Choose the deployment option that best suits your needs:
On-site
On-demand
Private clouds

15. What do you get with
Community Editon?
About SalesAgility Contact
We only do Community Edition E-mail – sales@salesagility.com
We've only ever done Community Edition Phone - +44 (0) 1786 585 499
We don't sell proprietary SugarCRM versions Website: www.salesagility.com
We have seven years experience of SugarCRM
We deal with Enterprises, Governments, NGO's,
Small and Medium sized businesses, not-for-
profits
We do very, very complex projects
We do straighforward projects
We're focused on service not licences
We have clients across the globe – Asia,
Australia, Europe, Africa & USA