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What they don't tell you about sugarcrm community edition
SugarCRM Community vs Professional10 things they say you cant do in SugarCRMCommunity Edition – but you can.
Agenda 1. SugarCRM Community Edition 2. What they dont tell you 3. About SalesAgility
The SugarCRM Community Rocks!The Community in Numbers The reasons you choose CE Over 10 million downloads Flexible Development Platform A community of 30,000 registered developers Great Community Support and Documentation Has deeper functionality than many Open Transparent Business Culture commercial offerings on the market today Exactly the same code base as Pro Its Open Source – you own the code Its Open Source – you have complete control over the code, the upgrades, the hosting, the support - forever
What SugarCRM partners dont tell youWhat they say The Reality – what Community DOES doIn the Community Edition, you wont find any of Many of the Community Extensions are superior to the modules in Pro:the following: Fantastic reporting inc Dashboards No customisable reports and dashboards Brilliant workflow No workflow No Sales forecasting capabilities Superb forecasting capabilites No marketing reports Contracts, quotes, invoices and products No contracts or quotes Great plugins for mail and social No Email and social plugins The same Project Management modules as Pro No project management module Excellent Mobile capability No mobile CRM Host where you want – how many more options do you need? No hosting options Support everywhere No support
Specifically, what do you get with Pro? The Reality – what about Pro? Its not Open Source – its standard proprietary software You dont own the code You dont own modifications If SugarCRM are acquired – youll get your data back Same business model as SalesForce Costs are escalating Becoming more focused on the enterprise Support not highly regarded
What do you get with Community Editon? Custom Reports Monitor business performance Track key metrics across sales, marketing and support Create advanced charts, scheduled reports, custom reports, dashboards, matrix reports and more. Enterprise-class reporting tools Easily share reports
What do you get with Community Editon? Sales Forecasting Eliminate "gut feel" guess work and make data-driven business decisions Generate accurate forecasts based on sales data in Sugar and analyze your pipeline Monitor how individuals and teams are performing based on opportunities by sales stage. Enterprise-class reporting tools
What do you get with Community Editon? Marketing Reports Measure the effectiveness of marketing campaigns across multiple channels Compare the budget of a campaign to the resulting actual sales Create email templates
What do you get with Community Editon? Quotes and Contracts Create and manage your contracts and quotes Manage your Product Catalog so that your sales team can add your organisation’s products to quotes Convert Quotations to Invoices and Contracts PDF Templates for professional output Email Quotes and Invoices as PDF or embdedded
What do you get with Community Editon? Email and Social Plugins Integrate your Email with SugarCRM using the Plug-ins for Microsoft Outlook and Thunderbird and Gmail Manage your Google docs using the Google Docs integrations
What do you get with Community Editon? Mobile CRM Increase the productivity of yours Sales reps with real-time access on the go with SugarCRM Mobile access Access Sugar from your Android or Apple smartphone or any tablet
What do you get with Community Editon? Tasks and Projects Create Tasks and assign them to yourself or to other users. Use SugarCRM Projects Module to create and manage projects and project tasks for your organisation.
What do you get with Community Editon? Hosting Choose the deployment option that best suits your needs: On-site On-demand Private clouds
What do you get with Community Editon?About SalesAgility Contact We only do Community Edition E-mail – email@example.com Weve only ever done Community Edition Phone - +44 (0) 1786 585 499 We dont sell proprietary SugarCRM versions Website: www.salesagility.com We have seven years experience of SugarCRM We deal with Enterprises, Governments, NGOs, Small and Medium sized businesses, not-for- profits We do very, very complex projects We do straighforward projects Were focused on service not licences We have clients across the globe – Asia, Australia, Europe, Africa & USA