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Retail Email: Leaving Money in the Inbox
Retail Email: Leaving Money  in the Inbox ,[object Object],[object Object],[object Object],[object Object]
The Opportunity
Why Are We Here Today? ,[object Object],[object Object],[object Object],Source: *Direct Marketing Association, ** Forrester Research
Opportunity to Improve Email Results ,[object Object],[object Object],[object Object],[object Object],Source: silverPOP 2008 Email Study of Top Retailers
Driving Engagement with  One-to-One Communications
The challenge is clear… ,[object Object],[object Object],[object Object],[object Object]
And the tool kit is more than full… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Philosophy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.subscribersrule.com
Stages of Retail Engagement
Acquire ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Convert ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Retain ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Email Best Practices
List Growth ,[object Object],[object Object],[object Object]
Simple sign-ups look like this… Incentive… Profile… Prominent…
List Growth ,[object Object],[object Object],[object Object],[object Object],[object Object]
Encourage immediate search… Offer an incentive to purchase… Acknowledge the New…
Acknowledge the Lapsed…   Come back today! Benefits galore!
Split Testing / Design Email A Email B
With Images Off & Results ,[object Object],[object Object],[object Object],[object Object],Email A Email B
What Doesn’t Work…
What’s Better…
Why it’s Better…
Creating Email that Sells Alicia Elizarraras Marketing and Content Specialist Kiyonna
 
 
 
 
 
 
 
 
Thank You! Alicia Elizarraras , Marketing & Content  Specialist, Kiyonna [email_address] Scott Roth , Director, Product Marketing, ExactTarget [email_address] Caroline Gardner , Director of Customer  Experience, Sitebrand [email_address] Sallie Burnett , President  Customer Insight Group, Inc.  [email_address]

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