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Epiplex 500 Automated Training Content Creation/ Tracking StratBeans Consulting www.stratbeans.com

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Content <ul><li>Introduction </li></ul><ul><li>Epiplex in Action </li></ul><ul><li>Customer Benefit Realised </li></ul><ul><li>Benefits Summary </li></ul><ul><li>Enterprise Problems Tackled With Epiplex </li></ul><ul><li>Cost Savings </li></ul><ul><li>Quality Improvements </li></ul><ul><li>Operational Benefits </li></ul><ul><li>Contacts </li></ul>

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Introduction <ul><li>There are more than 250 epiplex clients globally </li></ul><ul><li>StratBeans Consulting promoted by IIM / IIT alumni provides Epiplex and many innovative products </li></ul><ul><li>- Epiplex support backbone is located at Bangalore and 24* 5 support is given globally </li></ul>Few Indian Clients- Hero Honda, M&M, Saint Gobain, Jindal Steel Epiplex Journey

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Introduction <ul><li>Stratbeans Consulting is an innovative IT products company </li></ul><ul><li>With office in India (Gurgaon, Bangalore) and USA (Houston, Texas) it offers several products and services </li></ul><ul><li>Epiplex helps customers reduce costs, establish internal best practices, and increase ROI in all enterprise applications </li></ul><ul><ul><li>by making process applications more efficient and </li></ul></ul><ul><ul><li>by mirroring user best practices throughout the enterprise in the fastest time possible. </li></ul></ul><ul><li>Initially Epiplex Business Process Platform was developed as Automated Process Documentation and Training solution by Epiance in 2001 </li></ul><ul><li>Epiance won most innovative company award in 2007 from Microsoft corporation </li></ul>

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Epiplex in Action contd.. SMEs Performs a process 1 Capture Users Trainees access assigned content for Learning and Dev. from their own location 3 Content Usage Users Users Epiplex generates process content 2 Generate Elearnings Feedback Surveys Quizzes Repository Legacy Content - User Performance - User Activity - Scores - User Feedback 4 Tracking and MIS Senior Management gets MIS

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Epiplex In Action <ul><li>It captures all application systems non intrusively </li></ul><ul><ul><li>All applications including Web applications, Java applications, Desktop applications and mainframe terminal emulators </li></ul></ul><ul><li>Generate “Documents” </li></ul><ul><ul><li>Give step by step process description in MS Word , pdf ,HTML , PPT , XML formats </li></ul></ul><ul><li>Generate “Simulations” </li></ul><ul><ul><li>Re-play the process demon </li></ul></ul><ul><ul><li>Allow users to experience the simulated environment and perform process steps </li></ul></ul><ul><ul><li>Automatic Guidance if some step is not performed correctly </li></ul></ul><ul><li>Assessments – Two categories </li></ul><ul><ul><li>Procedural and question bank based </li></ul></ul><ul><li>User/ Usage Tracking - optional </li></ul><ul><ul><li>User registration and tracking of all content for finding best performers and also comparative performance reporting </li></ul></ul>

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Customer Benefits Realized <ul><li>Hartford, a large P&C insurance company </li></ul><ul><ul><li>used to deploy separate training applications </li></ul></ul><ul><ul><li>mostly subject matter experts developed simulations and documentation </li></ul></ul><ul><ul><li>saving over $1M /yr by avoiding deployment costs and </li></ul></ul><ul><ul><li>saving 80+% time </li></ul></ul><ul><li>Aetna had wide variation 100-200%, in their claims processing centers. </li></ul><ul><ul><li>Although they have many management tools, but they could not identify the root cause of the variation. </li></ul></ul><ul><ul><li>They are using Epiplex software to capture, in detail, how the claims processors are doing their jobs to identify the root cause of poor performance. </li></ul></ul>

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Enterprise Problems Tackled With Epiplex <ul><li>Ensuring Consistency in performance </li></ul><ul><li>Coping with attrition </li></ul><ul><li>Replicating Best Practitioners Performance Enterprise wide </li></ul><ul><li>Improving quality of Training content </li></ul><ul><li>Training Large Teams repeatedly </li></ul><ul><li>Reducing Cost of training </li></ul><ul><li>Reducing Cost of Assessment </li></ul><ul><li>Better utilisation of SME avilability </li></ul>

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Cost Savings <ul><li>Content creation could become faster at-least 80 % manual work can be addressed </li></ul><ul><li>Reduction in Time and Cost of Training and Support, potentially by 50-70% </li></ul><ul><li>SMEs would be used more efficiently, in lesser time more elaborate documentation would be possible with better annotations </li></ul><ul><li>Training time would go down for new hires </li></ul><ul><li>Similar audio visual content requires expensive flash programmers </li></ul><ul><li>Since the content can be distributed through multiple channels </li></ul><ul><ul><li>it should reduce the training cost by creating several self paced training modules </li></ul></ul><ul><li>The total transition cycle time can be reduced with faster knowledge transfer </li></ul><ul><li>Total T&L cost can be reduced by improved knowledge transfer and lesser travel required during transitions </li></ul>

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Quality Improvements <ul><li>Structured templates enforce document standardisation </li></ul><ul><li>Maintainability of the content increases </li></ul><ul><li>Shortcuts and better ways of doing a process can be recorded </li></ul><ul><li>Guided feedback in Simulation reinforces correct path understanding in the business process </li></ul><ul><li>Simulations helps in benchmarking the best performer performance </li></ul><ul><li>Associate performance goes up due to better assimilation of knowledge and skills in the simulated environment </li></ul><ul><li>Security features </li></ul><ul><ul><li>data and image masking are done easily </li></ul></ul><ul><ul><li>application that should not be captured are isolated </li></ul></ul>

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Operational Benefits <ul><li>Three levels of support is provided on 24x 5 basis </li></ul><ul><li>17 languages supported </li></ul><ul><li>Better ease of use implies minimal training for Epiplex deployment </li></ul><ul><ul><li>Epiplex is well suited for business users, minimal technical skills needed </li></ul></ul><ul><li>Collaborative features are available for content development </li></ul><ul><li>The content can be easily deployed on the web </li></ul><ul><li>Epiplex complied with SCROM and AICC standards and therefore the content can be integrated into learning management systems if needed </li></ul><ul><li>Optionally a Lean LMS can be crafted out of Epiplex technology </li></ul>

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Contact <ul><li>StratBeans Consulting </li></ul><ul><ul><li>http://www.stratbeans.com/products </li></ul></ul><ul><ul><ul><li>[email_address] </li></ul></ul></ul><ul><ul><ul><li>+91 989-997-0269 </li></ul></ul></ul><ul><ul><ul><li>+91-124-4377657 </li></ul></ul></ul><ul><ul><li>#1 Unitech Trade Center </li></ul></ul><ul><ul><li>Ground Floor </li></ul></ul><ul><ul><li>Sector 43, Gurgaon 122002 </li></ul></ul><ul><ul><li>Ask us for FREE demo and trial </li></ul></ul>