what is change management?, Reasons for change, Resistance to change, change management process, Leader as change egent

1. Change management

2. Objectives
 What is change
 Reasons/pressures for change
 Resistance for change
 Managing the organizational change
 Change management process
 Leader as change agent

3. What is Change
 Finding ways to change the organization from its current state
to better develop state.
 An alternation to the way some thing is done or of the way
work is carried out.

4. Reasons for change
 Changing technology
 Knowledge expansion
 Rapid product obsolescence (Change in market/expectation of customers)
 Changing nature of employees
 Quality of work life
 Managerial/Leadership styles, philosophies
 Political, legal, sociocultural factors

5. Resistance for change
 Individual resistances
People like to stay in comfort zones
Habits
Economic reasons
Fear of unknown (Job security)
Inconvenience (Work load/ productivity)
Perception

6. Resistance for change
 Organizational resistances
Threats for power & influence
Organizational structure
Organizational culture
Resource limitation
Fixed investments
Interorganaizational agreements
Managerial/Leadership styles

7. Managing the organizational change
 Education & communication
 Participation
 Facilitation & support
 Negotiation
 Manipulation & cooptation
 Coercion/ punishments

8. Change management process
 Kurt Lewin’s three step model
Unfreeze Change or movement Refreeze
Identify obstacles
& avoid them
Move to old
condition to new
conditions
Established new
condition as new
methodology

9. Leader as change agent
 Solution provider
 Catalyst
 Process helper/Facilitator
 Resource linker
 Stabilizer