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Occupational stress.ppt
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Perception.ppt

  1. 1. PERCEPTION
  2. 2. OBJECTIVES  What is perception  Perception process  Factors effected to perception process  Problems of perception  Importance of perception  Methods of overcome perception issues
  3. 3. WHAT IS PERCEPTION • Complex cognitive process that yields a unique picture of world. • Simply how a person understand the world/environment is perception. Perception is important for understanding individual differences because how people perceived a situation determines how people behave. Perception is part of that personal dimension that makes people see situations differently as well as shapes their attitude in terms of their work environment.
  4. 4. PERCEPTION PROCESS In put Process Out put Attitudes Response Moods Report Analyze Select
  5. 5. FACTORS EFFECTED TO PERCEPTION PROCESS  Perceiver Personality/ Learning & Education/Attitudes/Motivation/Experience/ Expectation  Situation Situation does not only mean a place. Situation is inclusive of an event or an occasion when people interact. A situation may be important in understanding first impressions. - Lightning/Heat Target Movement/Quantity/ Loud
  6. 6. PROBLEMS OF PERCEPTION • The perceptual process may result in a person making errors in judgement or understanding of another person. The most common types of perceptual errors are:  Accuracy in judgment  Perceptual defense  Stereotyping  The halo effect  Projection  Role of culture
  7. 7. Accuracy in judgment • Similarity error – assuming that people who are similar to us ( in of background, interests and hobbies) will behave like us. • Contrast error – comparing people to others rather than to some absolute standard. • Overweighting of negative information – a tendency to overreact to something negative. • Race, age, and gender bias – tendency to be more or less positive based on one’s race, age, of sex. • First-impression error – forming first impressions that are resistant to change. PROBLEMS OF PERCEPTION CONT.
  8. 8. o Perceptual defense The tendency for people to protect themselves against ideas, objects, or situations that are threatening. o Stereotyping The belief that all members of a specific group share similar traits and behaviors. o Halo effect A tendency to color everything we know about a person because of one recognizable favourable or unfavourable trait. o Projection  tendency to see one’s traits in others. o The role of culture Culture influence our perception in selecting information and exhibiting a behavioural pattern in situations PROBLEMS OF PERCEPTION CONT.
  9. 9. IMPORTANCE OF PERCEPTION • Perception decide behavior • Perceive organization as whole • Interpersonal working relationships • Selection of employees • Performance appraisals • Impression management
  10. 10. OVERCOME PERCEPTION ISSUES  Avoiding attribution  Open communication  Enhancing self concept  Being empathic  Having positive attitudes  Knowing & perceiving one self accurately

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