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Darwin’s Finches,20th Century Business,and APIs Evolve Your Business Model Sam Ramji				@sramji VP Strategy, Apigee
DARWIN’S FINCHES
These birds
live in this paradise right here
so what’s the problem?
The problem is
they’re on a small island chain
a long way from anywhere else
that’s a lot of environmental pressure
so these finches
are actually terrific competitors
and their differences
were defined by this man
as successful adaptations.
The ones you don’t see today
had unsuccessful adaptations
and died out.
A century after
a team of scientists identified the mechanism of adaptation and evolution
Twenty years later
called out the gene as the atomic unit of competition.
From the perspective of the gene
the gene is successful  if the organism that carries it is successful.
Switching gears
20th CENTURY  BUSINESS
In 1910 business was mostly direct
By the 1930s there was a lot of competition
But after World War II, there were new environmental pressures
Many businesses died out.
Business went from direct to indirect.
Those businesses who thrived in this transition
Shared a set of successful adaptations
Broad consumer marketing and branding Distribution exclusives in territory and product allocation Special makes for select retailers Retailer incentives – slotting fees, joint marketing, tiered volume discounts Consumer incentives – coupons, in-store events, limited time discounts
Unified by one idea
It was not just about selling in
It was not just about selling in It was about selling through.
From the perspective of the business
The business is successful If the retailer that it sells through is successful.
The real world went from direct to indirect
It went beyond the corner store.
The web world is going from direct to indirect.
It is going beyond the browser.
That takes us to
APIs
“ Robert Scoble Author of tech blog Scobleizer
Why?
Because in a web beyond the browser
APIs are how people get to your business.
You need to see things  from the perspective of the gene.
The gene is successful  if the organism that carries it is successful.
You need to see your business  from the perspective of the API.
The API is successful if  the application that carries it is successful.
Successful applications will use many different APIs.
and they will carry those APIs everywhere
z
taking your business with them.
For the successful companies, 80% of traffic will be coming from beyond the browser.
Everyone else will have to play in the world that the winners make.
One last thought on evolution
Adaptive Radiation in Twitter Applications Visualization by Sonoa Classifications by Oneforty.com
CURRENTENVIRONMENTAL PRESSURES
Mobile Social Cloud
They can be independent or they can support each other. It is up to you to decide if there’s harmony.
Your company may be very well adapted to the web, but is it adapted to mobile? Mobile devices have limited storage and processing and need to be tied in to real-world and social dimensions. They use APIs to get at location, maps, social graphs, and events.
Social sites are data services with a critical mass of users, where each new user makes the service better. You can’t build a new Facebook or Twitter. But you need to access them, so you use their APIs.
Cloud computing is not about Amazon.
Cloud computing is not about Rackspace.
Cloud computing is not about Microsoft.
Cloud computing is not about Google.
Cloud computing is about how you reach your customers
We’ve gone from libraries to APIs. In a cloud computing world people access library-like functionality via an API. These services are the unit of programming. Make your API useful and it will be carried to customers you’ve never met.
CHANGE AGENCY
I know you get all this already But how do you get your colleagues to join you in the journey to APIs?
What’s so damn wrong with the current model? I like it and it’s working for me. Plus, I understand it.
Actually, it’s not working.
Populations, societies, and markets are becoming more specialized and differentiated.
Consumer interest groups are fragmented.
Consumer interest groups are increasingly fragmented.
Markets are changing so fast that you can’t spend the time to 	“market size,  	  focus group,  	  plan,  	  develop,  	  launch,    measure and    sustain”  because the market niche may be gone or fundamentally changed
A rapidly expanding range of computing platforms are needed to reach consumers.
Mary Meeker, Morgan Stanley
This is not a solvable problem nor a winnable game.
The only way to win is to change the game.
Thousands of people,  who are not on your payroll,  who are intimately part of each of these changing interest groups and niches,  must be convinced to carry  your product there for you  in a way that adapts to the dynamic environment
Thousands of people,  who are not on your payroll,  who are intimately part of each of these changing interest groups and niches,  must be convinced to carry  your brand there for you  in a way that adapts to the dynamic environment
Thousands of people,  who are not on your payroll,  who are intimately part of each of these changing interest groups and niches,  must be convinced to carry  your experience there for you  in a way that adapts to the dynamic environment
It’s a competition for ideas
Enable your business to adapt into niches
Only 1 of 100 will be successful – not a failure rate that you can withstand and remain in business.   You need to encourage that to happen “out there” where the cost structures and speed of business are synchronized.   Be ready to reward or acquire the winners.
SUCCESSFULAPI ADAPTATIONS
Realizing that developers are your channel Being recombinant and easily mixed Unlocking your legacy data into open APIs Driving new data into your system via open APIs Supporting your application ecosystem
developers Why do you need to attract developers?
developers Because applications are the fastest growing and fastest changing organisms in this environment and they’re built by developers
developers Unsuccessful adaptations to this world are based on the following conventional wisdom
developers Companies providing APIs to access their business are the supply Developers who build against those APIs are the demand
developers This is exactly wrong.
developers Companies providing APIs are the demand
developers Companies providing APIs are the demand They demand developers’ attention and adoption
developers Developers building with APIs are the supply
developers Developers building with APIs are the supply They supply innovation and adaptation
developers Developers now sit between you and your customers They are like the retail store in the value chain
Packaged Goods Consumer Retail Store Producer Internet Services App Developer Consumer Provider
SUCCESSFULAPI ADAPTATIONS
recombinant Two rules for marketing your API to developers 1. Don’t assume that developers are clamoring for your API. 2. Don’t assume that developers will want to use your API alone.
recombinant Be robust so that your API is recombinant
“ This is all about the customers. We allow developers to integrate the Netflix service into apps with full control over the user experience. So we are able to outsource innovation … and that’s a great thing. Michael Hart Director of Engineering, Netflix
Visualization by Apigee
recombinant Rules for robustness
recombinant REST first, everything else second Nothing weird: straight XML, straight JSON Keep responses small Keep calls granular No custom security schemes: use OAuth Don’t make the developer deal with PCI-compliance Sample code wins every time You’ll get it wrong the first time – so listen well
recombinant Be remixable so that your API is recombinant
recombinant Rules for miscibility
recombinant Observe your adjacencies Don’t break social sign-on Don’t require session management Provide sample code for expected remixes Reward creativity through promotion
SUCCESSFULAPI ADAPTATIONS
legacy data Unlocking your legacy data into open APIs
legacy data Open APIs for your legacy data means innovation can happen out there
legacy data Product Catalogs that integrate with your backend Customer Preferences based on your interactions Historical Purchases through your existing sites Logistics Information about your supply chain Seasonality on purchases of goods and services Location of historical purchases User Recommendations of good and services Service Providers that you have transacted with
“
SUCCESSFULAPI ADAPTATIONS
new data Driving new data into your system via open APIs
new data Data is the new business model Each new user makes the service better Use the tail to feed the head
new data GameSpy Open One single API for the head and the tail Tail policy:  limited access for free Head policy: unlimited access for fee
Data from Programmable Web
Data from Wikipedia
SUCCESSFULAPI ADAPTATIONS
Helping your finches succeed
Help your application ecosystem succeed
application ecosystem  An app is only as strongas its weakest API call Your API is a product like any other product Design for scale of business processes There is a huge gap between a feature and a 	business
“ John Musser Founder, Programmable Web
Programmable Web
application ecosystem  It is not just about selling in It is about selling through.
“ Fred Wilson Union Square Ventures
InCLOSING
John Musser Founder, Programmable Web
Dion Hinchcliffe Dachis Group
THANK YOU Questions and ideas to: @sramji sramji@apigee.com

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Darwin's Finches, 20th Century Business, and APIs

Editor's Notes

  1. Creative Commons Attribution-Share Alike 3.0 United States License
  2. http://www.csuchico.edu/~curban/DarwinSP2002Phil108.htmUse at beginning to set up story – 1,2,3 are the same genus – adaptation to a competitive environment (island)
  3. http://newdesktopwallpapers.info/The%20best%20of%20summer%20-%20Islands%20and%20Tropical%20Paradise/Islands/slides/Coastal%20View,%20Galapagos%20Islands.html
  4. http://visibleearth.nasa.gov/view_rec.php?id=5517
  5. http://maps.google.com/maps?ftr=earth.promo&hl=en&utm_campaign=en&utm_medium=mapshpp&utm_source=en-mapshpp-na-us-gns-erth&utm_term=evl
  6. http://www.csuchico.edu/~curban/DarwinSP2002Phil108.htm
  7. http://www.csuchico.edu/~curban/DarwinSP2002Phil108.htm
  8. http://www.reproductive-revolution.com/charles-darwin.html
  9. http://www.reproductive-revolution.com/charles-darwin.html
  10. Avery, MacLeod, and McCarty
  11. http://bbruner.org/bitn/bitn_fig/dna.gif - http://www.genome.gov/glossary/index.cfm?
  12. Avery, MacLeod, and McCarty
  13. Avery, MacLeod, and McCarty
  14. http://ephemeralnewyork.wordpress.com/tag/old-signs/
  15. http://wirednewyork.com/forum/showthread.php?p=299745
  16. http://s.wsj.net/public/resources/images/PT-AK559_Suburb_G_20081224174421.jpg
  17. http://www.laapush.org/environmentalspectrum_files/images/000001ad.jpg
  18. http://media.photobucket.com/image/new%20york%201950/guaporense/midtown1955.jpg
  19. http://s.wsj.net/public/resources/images/PT-AK559_Suburb_G_20081224174421.jpg
  20. http://www.springfieldrewind.com/photos/sears70a.jpg
  21. http://farm5.static.flickr.com/4072/4338895970_56d7989798_o.jpg
  22. http://bbruner.org/bitn/bitn_fig/dna_repl.gif - http://www.genome.gov/glossary/index.cfm?
  23. OpenTable, MovieTickets, TaxiMagic, Citysearch, Yelp, Yahoo Local, Gayot, Rotten Tomatoes, NYTimes.com, WeatherBug, AllMenus, StubHub, LiveKick, Maponics, Nuance and TrueKnowledge - http://blogs.zdnet.com/semantic-web/?p=333&tag=col1;post-333
  24. NPR, New York Times, MTV Networks, Finance, Healthcare, Manufacturing; “Some of these businesses have been around for 5 years, others for 100”
  25. http://www.britannica.com/EBchecked/topic-art/197367/74641/Fourteen-species-of-Galapagos-finches-that-evolved-from-a-common
  26. http://en.wikipedia.org/wiki/Punctuated_equilibriumWe are in an epoch of change – no longer copying Amazon’s 1-click model – rapid speciation
  27. Cloud computing doesn’t have to mean moving your datacenter to AmazonIt can be about enabling cloud consumers to access your business via your API so that your business is everywhere – mobile and social, and underneath a thousand apps.
  28. http://www.britannica.com/EBchecked/topic-art/197367/74641/Fourteen-species-of-Galapagos-finches-that-evolved-from-a-common
  29. http://www.britannica.com/EBchecked/topic-art/197367/74641/Fourteen-species-of-Galapagos-finches-that-evolved-from-a-common
  30. Respect the patterns – use REST, make it human-readable if possiblegraph.facebook.com is a great example of a clean REST API
  31. http://www.insidefurniture.com/.shared/image.html?/photos/uncategorized/predictions_crystal_ball.jpg
  32. http://www.mun.ca/biology/desmid/brian/BIOL2060/BIOL2060-20/2027.jpg
  33. Don’t break the developer’s ability to do a “sign in with Twitter” or “Facebook Connect” authentication schemeClone similar APIs as appropriate (Tumblr)
  34. GameSpy OpenOpen APIs for data and development services, making it easier for its partners on all platforms to add compelling online features to games, measure game performance and audience engagement, and collaborate with their communities.  1. one api for head and tail 2.  for the tail - different policies - :  give limited/metered access to long tail, self-service, provisioniong 3 using the tail to drive data! 
  35. Helping your (finches) application ecosystem succeed
  36. Helping your (finches) application ecosystem succeed
  37. Don’t have a meltdown!
  38. Get everyone on the same page – you need business metrics, a picture of what success looks like, and executive buy-in and report-outs
  39. http://www.avc.com/a_vc/2009/10/business-model-jujutsu.html
  40. “But it’s not enough to just have one. Everyone has or will have one, just like everyone had a website. So this is the new competitive landscape. And developers are your new indirect channel. You need to address, motivate, and sustain your indirect channel. The companies that thrive in THIS transition will write the rules for everyone else.”
  41. NPR, New York Times, MTV Networks, Finance, Healthcare, Manufacturing; “Some of these businesses have been around for 5 years, others for 100”
  42. http://www.britannica.com/EBchecked/topic-art/197367/74641/Fourteen-species-of-Galapagos-finches-that-evolved-from-a-common