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Volume 2
Developer on Design
Samantha Thebridge
Samantha Thebridge




developer
                        on
          design
 UX AUSTRALIA EDITION
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


about me
and my
problems

 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


misconceptions
about software
developers

 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
Did you know?
             67% of all software engineers
              own a replica Eames chair.




Source: Made Up Stats 2012   developer
                                   ondesign
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


the part
about why


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
They need some help seeing




 UX AUSTRALIA EDITION        @samthebridge
developer
           ondesign
They need some help seeing




 UX AUSTRALIA EDITION        @samthebridge
developer
           ondesign
They need some help seeing




 UX AUSTRALIA EDITION        @samthebridge
developer
           ondesign
Why does this happen?




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Why does this happen?

 ✤ They have us designers at their disposal, but we were
    working an iteration ahead and they were in our blind spot




 UX AUSTRALIA EDITION                                 @samthebridge
developer
           ondesign
Why does this happen?

 ✤ They have us designers at their disposal, but we were
    working an iteration ahead and they were in our blind spot
 ✤ The user story got more complex as they started working
    through it and they just had to ship




 UX AUSTRALIA EDITION                                 @samthebridge
developer
           ondesign
Why does this happen?




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Why does this happen?

 ✤ They're part of a startup and haven't invested in designers yet




 UX AUSTRALIA EDITION                                 @samthebridge
developer
            ondesign
Why does this happen?

 ✤ They're part of a startup and haven't invested in designers yet
 ✤ They had a good idea and wanted to execute it first to prove
    a concept in order to get some initial investment - then it got
    merged to master!




 UX AUSTRALIA EDITION                                   @samthebridge
developer
           ondesign
So why attempt to teach them design?




 UX AUSTRALIA EDITION             @samthebridge
developer
           ondesign
So why attempt to teach them design?

 ✤ Because they're developers, they're bloody intelligent and
    they actually have GREAT instincts. Sometimes they know
    our users better than we do.




 UX AUSTRALIA EDITION                                @samthebridge
Did you know?

                      More than three-quarters
                      of all test engineers wear
                      black turtlenecks.




Source: Made Up Stats 2012     developer
                                     ondesign
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


the part
about how


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
How we started




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
How we started
 ✤ Selling it to the PTB




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
How we started
 ✤ Selling it to the PTB
 ✤ The two-week program that we wrote for the
    Developer on Design secondment




 UX AUSTRALIA EDITION                           @samthebridge
developer
           ondesign
How we started
 ✤ Selling it to the PTB
 ✤ The two-week program that we wrote for the
    Developer on Design secondment
 ✤ The “Think Like a Designer” Bootcamp Classes




 UX AUSTRALIA EDITION                             @samthebridge
developer
           ondesign
How we started
 ✤ Selling it to the PTB
 ✤ The two-week program that we wrote for the
    Developer on Design secondment
 ✤ The “Think Like a Designer” Bootcamp Classes
 ✤ The “Usability Test Workshop”



 UX AUSTRALIA EDITION                             @samthebridge
developer
           ondesign
How we started
 ✤ Selling it to the PTB
 ✤ The two-week program that we wrote for the
    Developer on Design secondment
 ✤ The “Think Like a Designer” Bootcamp Classes
 ✤ The “Usability Test Workshop”
 ✤ Taking it to our external plugin developers through outreach
    programs

 UX AUSTRALIA EDITION                                @samthebridge
developer
           ondesign
How we sold it




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
How we sold it
 ✤ Definitive and measurable goals




 UX AUSTRALIA EDITION               @samthebridge
developer
           ondesign
How we sold it
 ✤ Definitive and measurable goals
 ✤ Success criteria




 UX AUSTRALIA EDITION               @samthebridge
developer
           ondesign
How we sold it
 ✤ Definitive and measurable goals
 ✤ Success criteria
 ✤ Fitting with product roadmap and existing schedules




 UX AUSTRALIA EDITION                               @samthebridge
developer
            ondesign
How we sold it
 ✤ Definitive and measurable goals
 ✤ Success criteria
 ✤ Fitting with product roadmap and existing schedules
 ✤ Exit criteria




 UX AUSTRALIA EDITION                               @samthebridge
developer
            ondesign
How we sold it
 ✤ Definitive and measurable goals
 ✤ Success criteria
 ✤ Fitting with product roadmap and existing schedules
 ✤ Exit criteria
 ✤ Solid plan B


 UX AUSTRALIA EDITION                               @samthebridge
developer
           ondesign
Our Success Criteria




 UX AUSTRALIA EDITION   @samthebridge
developer
            ondesign
Our Success Criteria
 ✤ A reduction in trivial layout requests to Design




 UX AUSTRALIA EDITION                                 @samthebridge
developer
            ondesign
Our Success Criteria
 ✤ A reduction in trivial layout requests to Design
 ✤ An increase in UX-based 20% projects




 UX AUSTRALIA EDITION                                 @samthebridge
developer
            ondesign
Our Success Criteria
 ✤ A reduction in trivial layout requests to Design
 ✤ An increase in UX-based 20% projects
 ✤ Presentation to team at the end of secondment




 UX AUSTRALIA EDITION                                 @samthebridge
developer
            ondesign
Our Success Criteria
 ✤ A reduction in trivial layout requests to Design
 ✤ An increase in UX-based 20% projects
 ✤ Presentation to team at the end of secondment
 ✤ Improved UI for each product, reduction in designer’s time
    spent reviewing screens before deployment




 UX AUSTRALIA EDITION                                 @samthebridge
developer
                ondesign
The Program: Week One
Monday          Tuesday            Wednesday         Thursday            Friday

Morning:        Morning:           Morning:          Morning:            Morning:
With dev team   With dev team      With dev team     With dev team       With dev team

Lunch           Lunch              Lunch             Lunch               Lunch

Welcome and     Attend weekly      Meet with Jake    Meet with Sam       Meet with Ross
Introduction    Design Review

Learn You a     Meet with Jay      Design Exercise   Paper prototyping   Design Friday
Designing                                            for great justice

Cross-Product   Design tools:                        Design task from    Design task from
Audit           Balsamiq, FW, PS                     product backlog     product backlog




  UX AUSTRALIA EDITION                                                    @samthebridge
developer
                  ondesign
The Program: Week Two
Monday            Tuesday            Wednesday          Thursday           Friday

Morning:          Morning:           Morning:           Morning:           Morning:
With dev team     With dev team      With dev team      With dev team      With dev team

Lunch             Lunch              Lunch              Lunch              Lunch

Week 1 recap      Attend weekly      Meet with Jake     Meet with Sam      Meet with Ross
Review Wk2 plan   Design Review

Design Exercise   Meet with Jay      Design task from   Design task from   Design Friday
JIRA View Issue                      product backlog    product backlog

                  Design task from                      Presenting your    Design presentation
                  product backlog                       Work               & Blog Post




   UX AUSTRALIA EDITION                                                     @samthebridge
developer
           ondesign
How we selected our candidates




 UX AUSTRALIA EDITION            @samthebridge
developer
           ondesign
How we selected our candidates

 ✤ Blog post




 UX AUSTRALIA EDITION            @samthebridge
developer
            ondesign
How we selected our candidates

 ✤ Blog post
 ✤ Letter of interest (bribes, flattery, blackmail)




 UX AUSTRALIA EDITION                                @samthebridge
developer
            ondesign
How we selected our candidates

 ✤ Blog post
 ✤ Letter of interest (bribes, flattery, blackmail)
 ✤ Approval from team lead




 UX AUSTRALIA EDITION                                @samthebridge
developer
            ondesign
How we selected our candidates

 ✤ Blog post
 ✤ Letter of interest (bribes, flattery, blackmail)
 ✤ Approval from team lead
 ✤ Priority of access




 UX AUSTRALIA EDITION                                @samthebridge
developer
           ondesign
Priority of Access




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Priority of Access

 ✤ Front-end developers
 ✤ Small product teams
 ✤ Product Managers
 ✤ Back-end engineers
                          FED   Small
                                Teams
                                         Product
                                        Managers    Back
                                                   Enders




 UX AUSTRALIA EDITION                      @samthebridge
Did you know?
                              One-third of all
                              JavaScript
                              developers own
                              one or more
                              Lichtenstein
                              prints.



Source: Made Up Stats 2012   developer
                                   ondesign
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


the part
about the program


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Breaking it down




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Breaking it down
 ✤ Introduction Session




 UX AUSTRALIA EDITION     @samthebridge
developer
           ondesign
Breaking it down
 ✤ Introduction Session
 ✤ Learn you a Designing




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
Breaking it down
 ✤ Introduction Session
 ✤ Learn you a Designing
 ✤ Mentoring session with design team members




 UX AUSTRALIA EDITION                           @samthebridge
developer
           ondesign
Breaking it down
 ✤ Introduction Session
 ✤ Learn you a Designing
 ✤ Mentoring session with design team members
 ✤ Crash course in design tools




 UX AUSTRALIA EDITION                           @samthebridge
developer
           ondesign
Breaking it down
 ✤ Introduction Session
 ✤ Learn you a Designing
 ✤ Mentoring session with design team members
 ✤ Crash course in design tools
 ✤ Picking tasks off the backlog



 UX AUSTRALIA EDITION                           @samthebridge
developer
           ondesign
Breaking it down
 ✤ Introduction Session
 ✤ Learn you a Designing
 ✤ Mentoring session with design team members
 ✤ Crash course in design tools
 ✤ Picking tasks off the backlog
 ✤ Learning how to present and defend rationale

 UX AUSTRALIA EDITION                             @samthebridge
developer
           ondesign
The Introduction Session




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
The Introduction Session
 ✤ What makes a great designer - Design Judo - you can't
    be inflexible and opinionated and do great design




 UX AUSTRALIA EDITION                                  @samthebridge
developer
           ondesign
The Introduction Session
 ✤ What makes a great designer - Design Judo - you can't
    be inflexible and opinionated and do great design
 ✤ Design Challenges at Atlassian - too many chefs, too
    much reinvention of the wheel




 UX AUSTRALIA EDITION                                  @samthebridge
developer
           ondesign
The Introduction Session
 ✤ What makes a great designer - Design Judo - you can't
    be inflexible and opinionated and do great design
 ✤ Design Challenges at Atlassian - too many chefs, too
    much reinvention of the wheel
 ✤ Designing the bones - understanding how to represent
    the implementation model in the clearest possible logical
    UI model


 UX AUSTRALIA EDITION                                  @samthebridge
developer
           ondesign
Learn You a Designing




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Learn You a Designing




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Learn You a Designing




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Learn You a Designing
                        ✤ Layout principles




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
Learn You a Designing
                        ✤ Layout principles
                        ✤ Before and after




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
Learn You a Designing
                        ✤ Layout principles
                        ✤ Before and after
                        ✤ Basic colour theory




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
Learn You a Designing
                        ✤ Layout principles
                        ✤ Before and after
                        ✤ Basic colour theory
                        ✤ Deliberately non-
                          interactive




 UX AUSTRALIA EDITION                   @samthebridge
developer
           ondesign
The Cross-Product design audit




 UX AUSTRALIA EDITION            @samthebridge
developer
            ondesign
The Cross-Product design audit
 ✤ Goal: familiarity with cross-product harmony issues, desire to
    contribute to global pattern library




 UX AUSTRALIA EDITION                                 @samthebridge
developer
            ondesign
The Cross-Product design audit
 ✤ Goal: familiarity with cross-product harmony issues, desire to
    contribute to global pattern library
 ✤ Pick 5 patterns from the styleguide backlog, see how many
    variations there are across products




 UX AUSTRALIA EDITION                                 @samthebridge
developer
            ondesign
The Cross-Product design audit
 ✤ Goal: familiarity with cross-product harmony issues, desire to
    contribute to global pattern library
 ✤ Pick 5 patterns from the styleguide backlog, see how many
    variations there are across products
 ✤ Choose the best option that can cover all or most cases and
    tell us why you chose that pattern




 UX AUSTRALIA EDITION                                 @samthebridge
developer
           ondesign
Design Exercises




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Design Exercises
 ✤ We asked the developers to do a lightweight version of the
    design exercises we submit to our design candidates




 UX AUSTRALIA EDITION                               @samthebridge
developer
           ondesign
Design Exercises
 ✤ We asked the developers to do a lightweight version of the
    design exercises we submit to our design candidates
 ✤ They could do this in wireframe, html prototype, or pen
    and paper




 UX AUSTRALIA EDITION                                @samthebridge
Did you know?

                             One-quarter of the
                             total number of
                             Pantone mugs
                             worldwide were
                             purchased by
                             platform engineers.

Source: Made Up Stats 2012     developer
                                     ondesign
developer
           ondesign
Paper prototyping & sketching workshop




                                         Photos: Jay Rogers
 UX AUSTRALIA EDITION             @samthebridge
developer
           ondesign
Daily End-of-day Standup!
 ✤ Discuss how we work with teams, how we prioritise, how we
   solve problems, really as much of a mentoring discussion as
   you can make it.




 UX AUSTRALIA EDITION                               @samthebridge
developer
           ondesign
How to Present




                                        Photo: Jurgen Spangl
 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
What will the dev get out of this?




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Critique a design properly - using science and visual
    psychological principles - beyond just "opinions"




 UX AUSTRALIA EDITION                                   @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Critique a design properly - using science and visual
    psychological principles - beyond just "opinions"
 ✤ Be able to separate Form from Function and critique both
    separately




 UX AUSTRALIA EDITION                                   @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Critique a design properly - using science and visual
    psychological principles - beyond just "opinions"
 ✤ Be able to separate Form from Function and critique both
    separately
 ✤ Champion good design within their team




 UX AUSTRALIA EDITION                                   @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Critique a design properly - using science and visual
    psychological principles - beyond just "opinions"
 ✤ Be able to separate Form from Function and critique both
    separately
 ✤ Champion good design within their team
 ✤ Spot flaws in the UI and fix them before they ship, or point
    them out in code reviews


 UX AUSTRALIA EDITION                                   @samthebridge
developer
           ondesign
What will the dev get out of this?




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Understand WHY consistency matters to our users




 UX AUSTRALIA EDITION                            @samthebridge
developer
            ondesign
What will the dev get out of this?
 ✤ Understand WHY consistency matters to our users
 ✤ Identify signature interaction patterns within your app/site and
    understand why they are used




 UX AUSTRALIA EDITION                                  @samthebridge
developer
            ondesign
What will the dev get out of this?
 ✤ Understand WHY consistency matters to our users
 ✤ Identify signature interaction patterns within your app/site and
    understand why they are used
 ✤ Understand the difference between EXTENDING the design
    language rather than violating it




 UX AUSTRALIA EDITION                                  @samthebridge
developer
            ondesign
What will the dev get out of this?
 ✤ Understand WHY consistency matters to our users
 ✤ Identify signature interaction patterns within your app/site and
    understand why they are used
 ✤ Understand the difference between EXTENDING the design
    language rather than violating it
 ✤ Know when NOT to innovate


 UX AUSTRALIA EDITION                                  @samthebridge
developer
           ondesign
What will the dev get out of this?




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Produce higher quality UI in 20% and ShipIt projects




 UX AUSTRALIA EDITION                                @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Produce higher quality UI in 20% and ShipIt projects
 ✤ Collaborate more effectively and provide more considered
    feedback on Company-wide design initiatives




 UX AUSTRALIA EDITION                                @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Produce higher quality UI in 20% and ShipIt projects
 ✤ Collaborate more effectively and provide more considered
    feedback on Company-wide design initiatives
 ✤ Help our org become a design-led software company




 UX AUSTRALIA EDITION                                @samthebridge
developer
           ondesign
What will the dev get out of this?
 ✤ Produce higher quality UI in 20% and ShipIt projects
 ✤ Collaborate more effectively and provide more considered
    feedback on Company-wide design initiatives
 ✤ Help our org become a design-led software company
 ✤ Be the change they seek.



 UX AUSTRALIA EDITION                                @samthebridge
Did you know?
26% of all Dwell
subscribers are
computer science
graduates.




Source: Made Up Stats 2012   developer
                                   ondesign
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


the part
about case studies


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Bitbucket Cards




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Bitbucket Cards




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Bitbucket Cards




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Bitbucket Cards




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign



but it gets better...




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Bitbucket Cards



             All will be revealed soon...




 UX AUSTRALIA EDITION                       @samthebridge
developer
           ondesign
Bitbucket Cards



             All will be revealed soon...




 UX AUSTRALIA EDITION                       @samthebridge
developer
           ondesign
JIRA Issues Importer




 UX AUSTRALIA EDITION
developer
           ondesign
JIRA Issues Importer
 ✤ Developed for internal use only by support team
    as a 20% project




 UX AUSTRALIA EDITION
developer
           ondesign
JIRA Issues Importer
 ✤ Developed for internal use only by support team
    as a 20% project
 ✤ Switched on only when doing an import




 UX AUSTRALIA EDITION
developer
           ondesign
JIRA Issues Importer
 ✤ Developed for internal use only by support team
    as a 20% project
 ✤ Switched on only when doing an import
 ✤ Requires expert level domain knowledge




 UX AUSTRALIA EDITION
developer
           ondesign
JIRA Issues Importer
 ✤ Developed for internal use only by support team
    as a 20% project
 ✤ Switched on only when doing an import
 ✤ Requires expert level domain knowledge
 ✤ Not a customer-facing feature due to risk of data loss



 UX AUSTRALIA EDITION
developer
           ondesign




 UX AUSTRALIA EDITION
developer
           ondesign
Lightbulb moment




 UX AUSTRALIA EDITION
developer
            ondesign
Lightbulb moment
 ✤ Why is this NOT customer facing?
 ✤ Let’s lighten the support load by giving it to the admins
 ✤ How do we do this?




 UX AUSTRALIA EDITION
developer
           ondesign
Lightbulb moment




 UX AUSTRALIA EDITION
developer
           ondesign
Lightbulb moment
 ✤ How to think outside the implementation model
 ✤ Consider a competitor tool. How would you import data from
    JIRA into one of those tools
 ✤ Sketch it out like a network diagram
 ✤ Can we do this without a single instruction?



 UX AUSTRALIA EDITION
developer
                      ondesign
The network diagram
                                                                                    Inline Error +
                                                         Inline Error +
                                                                                    recovery text
                                                         recovery text

                                                                          Check
                                                                          archive
                                Check                                     format
    Browse
                                archive
 to issues file
                                format
                                                           Browse to
                                                         images folder              Start import
  Hint for archive
 format under file        2 ways to do this: make
        field        incompatible format disabled in
                      file system, or return an inline
                             error with help text




 UX AUSTRALIA EDITION
developer
           ondesign




 UX AUSTRALIA EDITION
developer
           ondesign



How did it scale?




 UX AUSTRALIA EDITION   @samthebridge
Did you know?
     Almost half of all
  software devs claim
   that “Photoshop is
too mainstream now.”




Source: Made Up Stats 2012   developer
                                   ondesign
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


the part
about plan b


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
“Think like a Designer” Bootcamp Classes




 UX AUSTRALIA EDITION              @samthebridge
developer
           ondesign
“Think like a Designer” Bootcamp Classes




 UX AUSTRALIA EDITION              @samthebridge
developer
           ondesign
“Think like a Designer” Bootcamp Classes




 UX AUSTRALIA EDITION              @samthebridge
developer
           ondesign
“Think like a Designer” Bootcamp Classes




 UX AUSTRALIA EDITION              @samthebridge
developer
           ondesign
“Think like a Designer” Bootcamp Classes




 UX AUSTRALIA EDITION              @samthebridge
developer
           ondesign
Usability Test Workshops




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
Usability Test Workshops




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
Usability Test Workshops




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
Usability Test Workshops




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
Usability Test Workshops




 UX AUSTRALIA EDITION      @samthebridge
developer
           ondesign
AtlasCamp Talks




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
AtlasCamp Talks
 ✤ Twice-yearly developer camp




 UX AUSTRALIA EDITION            @samthebridge
developer
           ondesign
AtlasCamp Talks
 ✤ Twice-yearly developer camp
 ✤ Plugin Devs get to pick
    the brains of our dev team




 UX AUSTRALIA EDITION            @samthebridge
developer
           ondesign
AtlasCamp Talks
 ✤ Twice-yearly developer camp
 ✤ Plugin Devs get to pick
    the brains of our dev team
 ✤ This year we’re offering
    Design training to help our
    ecosystem and support
    their add-ons



 UX AUSTRALIA EDITION             @samthebridge
Did you know?
In a recent survey of back-end engineers,
when asked the one person with whom
they would like to
have dinner with,
72% of
respondents
nominated
Frank Gehry.
Source: Made Up Stats 2012   developer
                                   ondesign
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


have we
succeeded?


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign


but Sam,
I’m agency-side...


 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Know your team




 UX AUSTRALIA EDITION   @samthebridge
developer
           ondesign
Know your team
 ✤ If they are local, go meet them




 UX AUSTRALIA EDITION                @samthebridge
developer
           ondesign
Know your team
 ✤ If they are local, go meet them
 ✤ Talk process and methods - find out how they work




 UX AUSTRALIA EDITION                             @samthebridge
developer
            ondesign
Know your team
 ✤ If they are local, go meet them
 ✤ Talk process and methods - find out how they work
 ✤ Give up some of your own time to mentor them - it will pay for
    itself in no time with repeat work




 UX AUSTRALIA EDITION                                @samthebridge
developer
            ondesign
Know your team
 ✤ If they are local, go meet them
 ✤ Talk process and methods - find out how they work
 ✤ Give up some of your own time to mentor them - it will pay for
    itself in no time with repeat work
 ✤ Set up lines of communication, HipChat, DropBox etc.



 UX AUSTRALIA EDITION                                @samthebridge
Did you know?
98% of all programmers can correctly
differentiate Helvetica from Arial.




Source: Made Up Stats 2012   developer
                                   ondesign
developer
           ondesign




 UX AUSTRALIA EDITION
developer
           ondesign


the part
with questions


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Samantha Thebridge UX Australia 2012

  • 1. Volume 2 Developer on Design Samantha Thebridge Samantha Thebridge developer on design UX AUSTRALIA EDITION
  • 2. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 3. developer ondesign about me and my problems UX AUSTRALIA EDITION @samthebridge
  • 4. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 5. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 6. developer ondesign misconceptions about software developers UX AUSTRALIA EDITION @samthebridge
  • 7. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 8. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 9. Did you know? 67% of all software engineers own a replica Eames chair. Source: Made Up Stats 2012 developer ondesign
  • 10. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 11. developer ondesign the part about why UX AUSTRALIA EDITION @samthebridge
  • 12. developer ondesign They need some help seeing UX AUSTRALIA EDITION @samthebridge
  • 13. developer ondesign They need some help seeing UX AUSTRALIA EDITION @samthebridge
  • 14. developer ondesign They need some help seeing UX AUSTRALIA EDITION @samthebridge
  • 15. developer ondesign Why does this happen? UX AUSTRALIA EDITION @samthebridge
  • 16. developer ondesign Why does this happen? ✤ They have us designers at their disposal, but we were working an iteration ahead and they were in our blind spot UX AUSTRALIA EDITION @samthebridge
  • 17. developer ondesign Why does this happen? ✤ They have us designers at their disposal, but we were working an iteration ahead and they were in our blind spot ✤ The user story got more complex as they started working through it and they just had to ship UX AUSTRALIA EDITION @samthebridge
  • 18. developer ondesign Why does this happen? UX AUSTRALIA EDITION @samthebridge
  • 19. developer ondesign Why does this happen? ✤ They're part of a startup and haven't invested in designers yet UX AUSTRALIA EDITION @samthebridge
  • 20. developer ondesign Why does this happen? ✤ They're part of a startup and haven't invested in designers yet ✤ They had a good idea and wanted to execute it first to prove a concept in order to get some initial investment - then it got merged to master! UX AUSTRALIA EDITION @samthebridge
  • 21. developer ondesign So why attempt to teach them design? UX AUSTRALIA EDITION @samthebridge
  • 22. developer ondesign So why attempt to teach them design? ✤ Because they're developers, they're bloody intelligent and they actually have GREAT instincts. Sometimes they know our users better than we do. UX AUSTRALIA EDITION @samthebridge
  • 23. Did you know? More than three-quarters of all test engineers wear black turtlenecks. Source: Made Up Stats 2012 developer ondesign
  • 24. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 25. developer ondesign the part about how UX AUSTRALIA EDITION @samthebridge
  • 26. developer ondesign How we started UX AUSTRALIA EDITION @samthebridge
  • 27. developer ondesign How we started ✤ Selling it to the PTB UX AUSTRALIA EDITION @samthebridge
  • 28. developer ondesign How we started ✤ Selling it to the PTB ✤ The two-week program that we wrote for the Developer on Design secondment UX AUSTRALIA EDITION @samthebridge
  • 29. developer ondesign How we started ✤ Selling it to the PTB ✤ The two-week program that we wrote for the Developer on Design secondment ✤ The “Think Like a Designer” Bootcamp Classes UX AUSTRALIA EDITION @samthebridge
  • 30. developer ondesign How we started ✤ Selling it to the PTB ✤ The two-week program that we wrote for the Developer on Design secondment ✤ The “Think Like a Designer” Bootcamp Classes ✤ The “Usability Test Workshop” UX AUSTRALIA EDITION @samthebridge
  • 31. developer ondesign How we started ✤ Selling it to the PTB ✤ The two-week program that we wrote for the Developer on Design secondment ✤ The “Think Like a Designer” Bootcamp Classes ✤ The “Usability Test Workshop” ✤ Taking it to our external plugin developers through outreach programs UX AUSTRALIA EDITION @samthebridge
  • 32. developer ondesign How we sold it UX AUSTRALIA EDITION @samthebridge
  • 33. developer ondesign How we sold it ✤ Definitive and measurable goals UX AUSTRALIA EDITION @samthebridge
  • 34. developer ondesign How we sold it ✤ Definitive and measurable goals ✤ Success criteria UX AUSTRALIA EDITION @samthebridge
  • 35. developer ondesign How we sold it ✤ Definitive and measurable goals ✤ Success criteria ✤ Fitting with product roadmap and existing schedules UX AUSTRALIA EDITION @samthebridge
  • 36. developer ondesign How we sold it ✤ Definitive and measurable goals ✤ Success criteria ✤ Fitting with product roadmap and existing schedules ✤ Exit criteria UX AUSTRALIA EDITION @samthebridge
  • 37. developer ondesign How we sold it ✤ Definitive and measurable goals ✤ Success criteria ✤ Fitting with product roadmap and existing schedules ✤ Exit criteria ✤ Solid plan B UX AUSTRALIA EDITION @samthebridge
  • 38. developer ondesign Our Success Criteria UX AUSTRALIA EDITION @samthebridge
  • 39. developer ondesign Our Success Criteria ✤ A reduction in trivial layout requests to Design UX AUSTRALIA EDITION @samthebridge
  • 40. developer ondesign Our Success Criteria ✤ A reduction in trivial layout requests to Design ✤ An increase in UX-based 20% projects UX AUSTRALIA EDITION @samthebridge
  • 41. developer ondesign Our Success Criteria ✤ A reduction in trivial layout requests to Design ✤ An increase in UX-based 20% projects ✤ Presentation to team at the end of secondment UX AUSTRALIA EDITION @samthebridge
  • 42. developer ondesign Our Success Criteria ✤ A reduction in trivial layout requests to Design ✤ An increase in UX-based 20% projects ✤ Presentation to team at the end of secondment ✤ Improved UI for each product, reduction in designer’s time spent reviewing screens before deployment UX AUSTRALIA EDITION @samthebridge
  • 43. developer ondesign The Program: Week One Monday Tuesday Wednesday Thursday Friday Morning: Morning: Morning: Morning: Morning: With dev team With dev team With dev team With dev team With dev team Lunch Lunch Lunch Lunch Lunch Welcome and Attend weekly Meet with Jake Meet with Sam Meet with Ross Introduction Design Review Learn You a Meet with Jay Design Exercise Paper prototyping Design Friday Designing for great justice Cross-Product Design tools: Design task from Design task from Audit Balsamiq, FW, PS product backlog product backlog UX AUSTRALIA EDITION @samthebridge
  • 44. developer ondesign The Program: Week Two Monday Tuesday Wednesday Thursday Friday Morning: Morning: Morning: Morning: Morning: With dev team With dev team With dev team With dev team With dev team Lunch Lunch Lunch Lunch Lunch Week 1 recap Attend weekly Meet with Jake Meet with Sam Meet with Ross Review Wk2 plan Design Review Design Exercise Meet with Jay Design task from Design task from Design Friday JIRA View Issue product backlog product backlog Design task from Presenting your Design presentation product backlog Work & Blog Post UX AUSTRALIA EDITION @samthebridge
  • 45. developer ondesign How we selected our candidates UX AUSTRALIA EDITION @samthebridge
  • 46. developer ondesign How we selected our candidates ✤ Blog post UX AUSTRALIA EDITION @samthebridge
  • 47. developer ondesign How we selected our candidates ✤ Blog post ✤ Letter of interest (bribes, flattery, blackmail) UX AUSTRALIA EDITION @samthebridge
  • 48. developer ondesign How we selected our candidates ✤ Blog post ✤ Letter of interest (bribes, flattery, blackmail) ✤ Approval from team lead UX AUSTRALIA EDITION @samthebridge
  • 49. developer ondesign How we selected our candidates ✤ Blog post ✤ Letter of interest (bribes, flattery, blackmail) ✤ Approval from team lead ✤ Priority of access UX AUSTRALIA EDITION @samthebridge
  • 50. developer ondesign Priority of Access UX AUSTRALIA EDITION @samthebridge
  • 51. developer ondesign Priority of Access ✤ Front-end developers ✤ Small product teams ✤ Product Managers ✤ Back-end engineers FED Small Teams Product Managers Back Enders UX AUSTRALIA EDITION @samthebridge
  • 52. Did you know? One-third of all JavaScript developers own one or more Lichtenstein prints. Source: Made Up Stats 2012 developer ondesign
  • 53. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 54. developer ondesign the part about the program UX AUSTRALIA EDITION @samthebridge
  • 55. developer ondesign Breaking it down UX AUSTRALIA EDITION @samthebridge
  • 56. developer ondesign Breaking it down ✤ Introduction Session UX AUSTRALIA EDITION @samthebridge
  • 57. developer ondesign Breaking it down ✤ Introduction Session ✤ Learn you a Designing UX AUSTRALIA EDITION @samthebridge
  • 58. developer ondesign Breaking it down ✤ Introduction Session ✤ Learn you a Designing ✤ Mentoring session with design team members UX AUSTRALIA EDITION @samthebridge
  • 59. developer ondesign Breaking it down ✤ Introduction Session ✤ Learn you a Designing ✤ Mentoring session with design team members ✤ Crash course in design tools UX AUSTRALIA EDITION @samthebridge
  • 60. developer ondesign Breaking it down ✤ Introduction Session ✤ Learn you a Designing ✤ Mentoring session with design team members ✤ Crash course in design tools ✤ Picking tasks off the backlog UX AUSTRALIA EDITION @samthebridge
  • 61. developer ondesign Breaking it down ✤ Introduction Session ✤ Learn you a Designing ✤ Mentoring session with design team members ✤ Crash course in design tools ✤ Picking tasks off the backlog ✤ Learning how to present and defend rationale UX AUSTRALIA EDITION @samthebridge
  • 62. developer ondesign The Introduction Session UX AUSTRALIA EDITION @samthebridge
  • 63. developer ondesign The Introduction Session ✤ What makes a great designer - Design Judo - you can't be inflexible and opinionated and do great design UX AUSTRALIA EDITION @samthebridge
  • 64. developer ondesign The Introduction Session ✤ What makes a great designer - Design Judo - you can't be inflexible and opinionated and do great design ✤ Design Challenges at Atlassian - too many chefs, too much reinvention of the wheel UX AUSTRALIA EDITION @samthebridge
  • 65. developer ondesign The Introduction Session ✤ What makes a great designer - Design Judo - you can't be inflexible and opinionated and do great design ✤ Design Challenges at Atlassian - too many chefs, too much reinvention of the wheel ✤ Designing the bones - understanding how to represent the implementation model in the clearest possible logical UI model UX AUSTRALIA EDITION @samthebridge
  • 66. developer ondesign Learn You a Designing UX AUSTRALIA EDITION @samthebridge
  • 67. developer ondesign Learn You a Designing UX AUSTRALIA EDITION @samthebridge
  • 68. developer ondesign Learn You a Designing UX AUSTRALIA EDITION @samthebridge
  • 69. developer ondesign Learn You a Designing ✤ Layout principles UX AUSTRALIA EDITION @samthebridge
  • 70. developer ondesign Learn You a Designing ✤ Layout principles ✤ Before and after UX AUSTRALIA EDITION @samthebridge
  • 71. developer ondesign Learn You a Designing ✤ Layout principles ✤ Before and after ✤ Basic colour theory UX AUSTRALIA EDITION @samthebridge
  • 72. developer ondesign Learn You a Designing ✤ Layout principles ✤ Before and after ✤ Basic colour theory ✤ Deliberately non- interactive UX AUSTRALIA EDITION @samthebridge
  • 73. developer ondesign The Cross-Product design audit UX AUSTRALIA EDITION @samthebridge
  • 74. developer ondesign The Cross-Product design audit ✤ Goal: familiarity with cross-product harmony issues, desire to contribute to global pattern library UX AUSTRALIA EDITION @samthebridge
  • 75. developer ondesign The Cross-Product design audit ✤ Goal: familiarity with cross-product harmony issues, desire to contribute to global pattern library ✤ Pick 5 patterns from the styleguide backlog, see how many variations there are across products UX AUSTRALIA EDITION @samthebridge
  • 76. developer ondesign The Cross-Product design audit ✤ Goal: familiarity with cross-product harmony issues, desire to contribute to global pattern library ✤ Pick 5 patterns from the styleguide backlog, see how many variations there are across products ✤ Choose the best option that can cover all or most cases and tell us why you chose that pattern UX AUSTRALIA EDITION @samthebridge
  • 77. developer ondesign Design Exercises UX AUSTRALIA EDITION @samthebridge
  • 78. developer ondesign Design Exercises ✤ We asked the developers to do a lightweight version of the design exercises we submit to our design candidates UX AUSTRALIA EDITION @samthebridge
  • 79. developer ondesign Design Exercises ✤ We asked the developers to do a lightweight version of the design exercises we submit to our design candidates ✤ They could do this in wireframe, html prototype, or pen and paper UX AUSTRALIA EDITION @samthebridge
  • 80. Did you know? One-quarter of the total number of Pantone mugs worldwide were purchased by platform engineers. Source: Made Up Stats 2012 developer ondesign
  • 81. developer ondesign Paper prototyping & sketching workshop Photos: Jay Rogers UX AUSTRALIA EDITION @samthebridge
  • 82. developer ondesign Daily End-of-day Standup! ✤ Discuss how we work with teams, how we prioritise, how we solve problems, really as much of a mentoring discussion as you can make it. UX AUSTRALIA EDITION @samthebridge
  • 83. developer ondesign How to Present Photo: Jurgen Spangl UX AUSTRALIA EDITION @samthebridge
  • 84. developer ondesign What will the dev get out of this? UX AUSTRALIA EDITION @samthebridge
  • 85. developer ondesign What will the dev get out of this? ✤ Critique a design properly - using science and visual psychological principles - beyond just "opinions" UX AUSTRALIA EDITION @samthebridge
  • 86. developer ondesign What will the dev get out of this? ✤ Critique a design properly - using science and visual psychological principles - beyond just "opinions" ✤ Be able to separate Form from Function and critique both separately UX AUSTRALIA EDITION @samthebridge
  • 87. developer ondesign What will the dev get out of this? ✤ Critique a design properly - using science and visual psychological principles - beyond just "opinions" ✤ Be able to separate Form from Function and critique both separately ✤ Champion good design within their team UX AUSTRALIA EDITION @samthebridge
  • 88. developer ondesign What will the dev get out of this? ✤ Critique a design properly - using science and visual psychological principles - beyond just "opinions" ✤ Be able to separate Form from Function and critique both separately ✤ Champion good design within their team ✤ Spot flaws in the UI and fix them before they ship, or point them out in code reviews UX AUSTRALIA EDITION @samthebridge
  • 89. developer ondesign What will the dev get out of this? UX AUSTRALIA EDITION @samthebridge
  • 90. developer ondesign What will the dev get out of this? ✤ Understand WHY consistency matters to our users UX AUSTRALIA EDITION @samthebridge
  • 91. developer ondesign What will the dev get out of this? ✤ Understand WHY consistency matters to our users ✤ Identify signature interaction patterns within your app/site and understand why they are used UX AUSTRALIA EDITION @samthebridge
  • 92. developer ondesign What will the dev get out of this? ✤ Understand WHY consistency matters to our users ✤ Identify signature interaction patterns within your app/site and understand why they are used ✤ Understand the difference between EXTENDING the design language rather than violating it UX AUSTRALIA EDITION @samthebridge
  • 93. developer ondesign What will the dev get out of this? ✤ Understand WHY consistency matters to our users ✤ Identify signature interaction patterns within your app/site and understand why they are used ✤ Understand the difference between EXTENDING the design language rather than violating it ✤ Know when NOT to innovate UX AUSTRALIA EDITION @samthebridge
  • 94. developer ondesign What will the dev get out of this? UX AUSTRALIA EDITION @samthebridge
  • 95. developer ondesign What will the dev get out of this? ✤ Produce higher quality UI in 20% and ShipIt projects UX AUSTRALIA EDITION @samthebridge
  • 96. developer ondesign What will the dev get out of this? ✤ Produce higher quality UI in 20% and ShipIt projects ✤ Collaborate more effectively and provide more considered feedback on Company-wide design initiatives UX AUSTRALIA EDITION @samthebridge
  • 97. developer ondesign What will the dev get out of this? ✤ Produce higher quality UI in 20% and ShipIt projects ✤ Collaborate more effectively and provide more considered feedback on Company-wide design initiatives ✤ Help our org become a design-led software company UX AUSTRALIA EDITION @samthebridge
  • 98. developer ondesign What will the dev get out of this? ✤ Produce higher quality UI in 20% and ShipIt projects ✤ Collaborate more effectively and provide more considered feedback on Company-wide design initiatives ✤ Help our org become a design-led software company ✤ Be the change they seek. UX AUSTRALIA EDITION @samthebridge
  • 99. Did you know? 26% of all Dwell subscribers are computer science graduates. Source: Made Up Stats 2012 developer ondesign
  • 100. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 101. developer ondesign the part about case studies UX AUSTRALIA EDITION @samthebridge
  • 102. developer ondesign Bitbucket Cards UX AUSTRALIA EDITION @samthebridge
  • 103. developer ondesign Bitbucket Cards UX AUSTRALIA EDITION @samthebridge
  • 104. developer ondesign Bitbucket Cards UX AUSTRALIA EDITION @samthebridge
  • 105. developer ondesign Bitbucket Cards UX AUSTRALIA EDITION @samthebridge
  • 106. developer ondesign but it gets better... UX AUSTRALIA EDITION @samthebridge
  • 107. developer ondesign Bitbucket Cards All will be revealed soon... UX AUSTRALIA EDITION @samthebridge
  • 108. developer ondesign Bitbucket Cards All will be revealed soon... UX AUSTRALIA EDITION @samthebridge
  • 109. developer ondesign JIRA Issues Importer UX AUSTRALIA EDITION
  • 110. developer ondesign JIRA Issues Importer ✤ Developed for internal use only by support team as a 20% project UX AUSTRALIA EDITION
  • 111. developer ondesign JIRA Issues Importer ✤ Developed for internal use only by support team as a 20% project ✤ Switched on only when doing an import UX AUSTRALIA EDITION
  • 112. developer ondesign JIRA Issues Importer ✤ Developed for internal use only by support team as a 20% project ✤ Switched on only when doing an import ✤ Requires expert level domain knowledge UX AUSTRALIA EDITION
  • 113. developer ondesign JIRA Issues Importer ✤ Developed for internal use only by support team as a 20% project ✤ Switched on only when doing an import ✤ Requires expert level domain knowledge ✤ Not a customer-facing feature due to risk of data loss UX AUSTRALIA EDITION
  • 114. developer ondesign UX AUSTRALIA EDITION
  • 115. developer ondesign Lightbulb moment UX AUSTRALIA EDITION
  • 116. developer ondesign Lightbulb moment ✤ Why is this NOT customer facing? ✤ Let’s lighten the support load by giving it to the admins ✤ How do we do this? UX AUSTRALIA EDITION
  • 117. developer ondesign Lightbulb moment UX AUSTRALIA EDITION
  • 118. developer ondesign Lightbulb moment ✤ How to think outside the implementation model ✤ Consider a competitor tool. How would you import data from JIRA into one of those tools ✤ Sketch it out like a network diagram ✤ Can we do this without a single instruction? UX AUSTRALIA EDITION
  • 119. developer ondesign The network diagram Inline Error + Inline Error + recovery text recovery text Check archive Check format Browse archive to issues file format Browse to images folder Start import Hint for archive format under file 2 ways to do this: make field incompatible format disabled in file system, or return an inline error with help text UX AUSTRALIA EDITION
  • 120. developer ondesign UX AUSTRALIA EDITION
  • 121. developer ondesign How did it scale? UX AUSTRALIA EDITION @samthebridge
  • 122. Did you know? Almost half of all software devs claim that “Photoshop is too mainstream now.” Source: Made Up Stats 2012 developer ondesign
  • 123. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 124. developer ondesign the part about plan b UX AUSTRALIA EDITION @samthebridge
  • 125. developer ondesign “Think like a Designer” Bootcamp Classes UX AUSTRALIA EDITION @samthebridge
  • 126. developer ondesign “Think like a Designer” Bootcamp Classes UX AUSTRALIA EDITION @samthebridge
  • 127. developer ondesign “Think like a Designer” Bootcamp Classes UX AUSTRALIA EDITION @samthebridge
  • 128. developer ondesign “Think like a Designer” Bootcamp Classes UX AUSTRALIA EDITION @samthebridge
  • 129. developer ondesign “Think like a Designer” Bootcamp Classes UX AUSTRALIA EDITION @samthebridge
  • 130. developer ondesign Usability Test Workshops UX AUSTRALIA EDITION @samthebridge
  • 131. developer ondesign Usability Test Workshops UX AUSTRALIA EDITION @samthebridge
  • 132. developer ondesign Usability Test Workshops UX AUSTRALIA EDITION @samthebridge
  • 133. developer ondesign Usability Test Workshops UX AUSTRALIA EDITION @samthebridge
  • 134. developer ondesign Usability Test Workshops UX AUSTRALIA EDITION @samthebridge
  • 135. developer ondesign AtlasCamp Talks UX AUSTRALIA EDITION @samthebridge
  • 136. developer ondesign AtlasCamp Talks ✤ Twice-yearly developer camp UX AUSTRALIA EDITION @samthebridge
  • 137. developer ondesign AtlasCamp Talks ✤ Twice-yearly developer camp ✤ Plugin Devs get to pick the brains of our dev team UX AUSTRALIA EDITION @samthebridge
  • 138. developer ondesign AtlasCamp Talks ✤ Twice-yearly developer camp ✤ Plugin Devs get to pick the brains of our dev team ✤ This year we’re offering Design training to help our ecosystem and support their add-ons UX AUSTRALIA EDITION @samthebridge
  • 139. Did you know? In a recent survey of back-end engineers, when asked the one person with whom they would like to have dinner with, 72% of respondents nominated Frank Gehry. Source: Made Up Stats 2012 developer ondesign
  • 140. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 141. developer ondesign have we succeeded? UX AUSTRALIA EDITION @samthebridge
  • 142. developer ondesign UX AUSTRALIA EDITION @samthebridge
  • 143. developer ondesign but Sam, I’m agency-side... UX AUSTRALIA EDITION @samthebridge
  • 144. developer ondesign Know your team UX AUSTRALIA EDITION @samthebridge
  • 145. developer ondesign Know your team ✤ If they are local, go meet them UX AUSTRALIA EDITION @samthebridge
  • 146. developer ondesign Know your team ✤ If they are local, go meet them ✤ Talk process and methods - find out how they work UX AUSTRALIA EDITION @samthebridge
  • 147. developer ondesign Know your team ✤ If they are local, go meet them ✤ Talk process and methods - find out how they work ✤ Give up some of your own time to mentor them - it will pay for itself in no time with repeat work UX AUSTRALIA EDITION @samthebridge
  • 148. developer ondesign Know your team ✤ If they are local, go meet them ✤ Talk process and methods - find out how they work ✤ Give up some of your own time to mentor them - it will pay for itself in no time with repeat work ✤ Set up lines of communication, HipChat, DropBox etc. UX AUSTRALIA EDITION @samthebridge
  • 149. Did you know? 98% of all programmers can correctly differentiate Helvetica from Arial. Source: Made Up Stats 2012 developer ondesign
  • 150. developer ondesign UX AUSTRALIA EDITION
  • 151. developer ondesign the part with questions UX AUSTRALIA EDITION

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