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Empower Store Associates with Mobile Apps to Reinvent the In-Store Experience

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Empower store associates with the right mobile tools. Retailers’ biggest competitive advantage is often the experience they create in their physical stores. In this session, Tulip Retail will describe mobile in-store solutions that improve service, drive sales, build customer relationships, and revolutionize shopping. Turn workers into experts and brand ambassadors, improve productivity and drive increased ROI. For more info, visit: https://www.hybris.com/en/solutions/industries/retail

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Empower Store Associates with Mobile Apps to Reinvent the In-Store Experience

  1. 1. @TulipRetail Empowering the Next Generation of Store Associates
  2. 2. @TulipRetail Stores represent 90% of sales… Needs to be reinvented No technology innovation... No transformational change
  3. 3. The store associate is a retailers most important asset
  4. 4. Expectations of Today’s Sales Associate Not just stockingshelves, looking for products, ringing customers up… they also have to be: • Digitally-connected personal shoppers • Fulfillment specialists • Brand champions • Product experts and serviceagents
  5. 5. @TulipRetail There is a digital divide between the store associate and the customer
  6. 6. @TulipRetail The best retailers empower their associates with Tulip
  7. 7. A Mobile Platform Built Exclusively for Store Associates
  8. 8. One platform to empower them all Accessall tasks through one dashboard Unlock dozens of out-of-the-boxmodules Build your own customizations with our SDK
  9. 9. @TulipRetail Brush up on the latest product arrivals when it suits you Know where a productis and how many are available in real-time First comes product, then comes purchase
  10. 10. @TulipRetail Continue the conversationthrough comprehensive clienteling functionality Send SMS and emails following a purchase or to re-engage with a recentcustomer Make that first impression a memorable one
  11. 11. @TulipRetail Get creative and send customers new looks from their wish list or newest arrivals Build trust and rapport by keeping the channels openno matter where your customeris Jump-start your inner style expert
  12. 12. @TulipRetail Accessto store-lookups,mPOS,and endless aisle checkout functionality Skip the lines and Increase conversions with line- busting by checking your customers out anywhere in the store No register? No sweat.
  13. 13. @TulipRetail Centralized internal communications with head officeand your in-store team Accesskey documents,assets,and policies through an operations dashboard for document sharing and collaboration Never miss a beat with your team on or off the floor
  14. 14. Tulip / Apple Strategic Alliance • Official Mobility Partner • Designed for iOS Devices • Beautiful User Experience • Highly Secure Solution • Work Together with Apple in All Aspects including Sales
  15. 15. TU L IP F O R
  16. 16. Tulip for SAP Hybris Assisted Selling BRING THE MOST IMPORTANT PRODUCT INFORMATION FROM HYBRIS INTO THE HANDS OF YOUR STORE ASSOCIATES
  17. 17. Tulip for SAP Hybris In-Store Checkout MAKE ALL YOUR PRODUCTS, ONLINE AND OFFLINE, SELLABLE IN THE STORE
  18. 18. Tulip for SAP Hybris Clienteling ALLOW YOUR ASSOCIATES TO COMMUNICATE DIRECTLY WITH YOUR BEST CUSTOMERS ACROSS MULTIPLE CHANNELS
  19. 19. Tulip for SAP Hybris Store Communications OFFER TOOLS TO SHARE INFORMATION, PLANOGRAMS AND TRAINING ACROSS YOUR ENTIRE RETAIL NETWORK
  20. 20. SAP CAR
  21. 21. T H A N K Y O U tulip.com

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