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Developing an Analytical Mindset – Becoming an Analytical Competitor presented by Greg Wood - Regional Product Marketing Director - SAS Asia Pacific.
5. “It should be evident by now that a
corporate tragedy is underway…”
“Perhaps the company should be called
Research in Slow Motion.”
The Wall Street Journal
March 2011
5
14. Five Stages of Development
Stage Organisatio n Human T echno lo gy
Analytical Analytical Skills Spo nso rship Culture
Objective P ro cess
1 Analytically Impaired Limited insight into
: Doesn't exist None None Knowledge allergic - pride Missing / poor-quality
customers, markets, on gut-based decisions data, multiple defines.
competitors Un-integrated systems.
2: Lo calized Analytics Autonomous activity Disconnected, very Pckets of isolated Functional and tactical. Desire of more objective Recent transaction data
builds experience and narrow focus. analysts (may be in data, successes from unintegrated, missing
confidence using finance, SCM, or point use of analytics important information.
analytics; creates new marketing / CRM) start to get attention. Isolated BI / Analytic
analytically based efforts
insights.
3: Analytical Coordinated; establish Mostly separate Analytsts in multiple Executive - early stages Executive support for Proliferation of BI
Aspiratio ns enterprise anlaytic processes. areas of business but of awareness of fact-based culture - may tools. Datamarts / data
performance metrics, Building enterprise- with limited interaction. competitive possibilities meet considerable warehouses established
build analytically based level plan. resistance. / expands.
insights
4: Analytical Change program to Some embedded Skills exist, but often not Broad C-suite support Change management to High-quality data. Have
Co mpanies develop integrated analytics processes. aligned to right level / build a fact-based culture an enterprise BI plan /
analytical processes right role. strategy, IT processes,
and applications and and governance
build analytical principles in place.
capabilities.
5: Analytical Deep strategic Fully embedded and Highly skilled, leveraged, CEO passin. Broad- Broadly supported fact- Enterprise-wide BI / BA
Co mpetito rs insights, continuous much more highly mobilised, centralised, based management based culture, testing architecture largely
renewal and integrated outsourced grunt work. commitment. and learning culture. implemented
improvement.
Tom Davenport 14