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JOB EVALUATION
Concepts and Methods




                Saswat Barpanda
   evangelist.student@gmail.com
Equity : Conceptual Foundation

• Employee equity

  – Comparisons among individuals doing the same job for the same
    organization

  – Should all such employees receive the same pay? Or should one
    programmer be paid differently from another if one has better
    performance & / or greater seniority?

  – How much do you wish to pay accountant A in comparison with
    accountant B based on their performance and length of their service, etc.,
    within the same organization?
Job Evaluation : Perspective & Design
• Results of Job Analysis & Job Description serve
  as input for evaluating jobs & establishing job
  structure
• set of systematic procedures to determine the
  relative worth of jobs within the organisation
• Job Evaluation involves the systematic
  evaluation of the Job Description based on many
  factors:

  –   Content of the work
  –   Relative value of the work to the organization
  –   Culture of the work place
  –   External market forces
• It is the process by which work at various levels is compared
  within an organization.
• The ultimate goal of job evaluation is the establishment of a
  hierarchical structure of jobs based on a common set of
  criteria. These evaluation criteria are generally expressed in
  the form of “compensable factors”:
• most organizations use following four broad categories of
  compensable factors.
• 1.Skill needed to perform the job,
• 2. Effort required to complete the job,
• 3. Responsibility that goes with the expectation, and
• 4. Working Conditions under which jobs are performed
Prerequisites of Job evaluation
• A well designed and drafted form and questions
• Which jobs and employee have to be covered.
• One jobs should be compared with others
• The process should be properly communicated.
• Employees should be given proper training in
  advance
• The methods should accept in open mind.
Job analysis
 The procedure for determining the duties and
 skills requirement of a job and the kind of person
 who should be hired for it.
Job Description: a list of job’s duties, responsibilities,
reporting relationship ,working condition, and supervisory
responsibilities

Job specification: A list of job’s human requirements, that is
the requisite education, skills personalities etc.
Job
                      evaluation

                            Job Analysis
                    Process of obtaining job facts

   JOB                                                   JOB
DESCRIPTIO                                           SPECIFICATIO
    N                                                     N




                         JOB RATING
             Assigning relative score to each jobs

                           MONEY
                         ALLOCATION

                     JOB CLASSIFICATION
                    Grading of job according to
                           scale of pay
Objectives of job evaluation
• to find out the value of work, but this value which
  varies from time to time and from place to place under
  the influence of certain economic pressures
• to supply bases for wage negotiations founded on
  facts rather than on any vague ideas.
• The technique of job evaluation can also be used to
  determine not only what the job is worth but also the
  value of each of the aspects such as the skill and
  responsibility levels.
Compensable Factors
• There are two basic approaches to compare
  several jobs.
• One is intuitively: just a formal way to decide that
  one job is more important than another.
• Or one can compare jobs by focusing on certain
  basic factors the jobs have in common.
• These factors are COMPENSABLE FACTORS.
• Eg. Skills, effort, responsibility and working
  conditions.
JOB EVALUATION




Qualitative Method                    Quantitative Method


   •Ranking or Job
 comparison Method               •Point Rating Method
   •Grading or Job            •Factor Comparison Method
classification Method
Job Evaluation : Methods
•    4 fundamental JE methods:
    1.   Ranking – whole job is compared against other whole jobs on
         some general notion of value / job content

    2.   Classification – concepts of value / work content are divided
         into categories / classes & jobs are slotted into these categories

    3.   Factor comparison – content & value are broken down into
         factors & jobs are evaluated by the degree of each factor the
         job possesses.

    4.   Point plan – content and value are broken down into factors
         and jobs and evaluated by the degree of each factor the job
         possesses
• To Rank each job relative to all other jobs.
          • Steps………………………………………
Ranking Method

           Obtain Job information: by doing job analysis.
           Select and grouping of jobs(factory jobs and clerical jobs).
           Select compensable factors.(job difficulty), one is sufficient.
           Ranking of jobs by each raters
           Combine rating: usually several raters rank the job
            independently than the rating committee can simply average
            the rater’s ranking.
Job Evaluation : Ranking Method
•   Rankings of jobs according to relative value
•   Involves ordering of Job Descriptions from highest to lowest in value
•   2 ways of ranking usually considered
    1. Alternation ranking
    2. Paired comparison

•   Disadvantages:
    –   Criteria / factors on which jobs are ranked are usually so crudely
        defined that evaluations become subjective
    –   Evaluator(s) using this method must be knowledgeable about every
        single job under study
    –   Number alone can make this task formidable (50 jobs will require 1225
        paired comparison!!)
Job Evaluation : Alternation Ranking
                              Jobs               Rank
•   Ordering        No.               Title   Most Valued
    the job         1     Welder              Tool maker
    descriptions    2     Machine operator       Welder
    alternatively   3     Packer 
    at each
                    4     Grinder 
    extreme (all
                    5     Unit assembler
    jobs are
                    6     Janitor
    considered)
                    7     Tool maker 
                    8     Spray painter      Spray painter
•   Eg. of
                    9     Engine operator       Grinder
    alternation
    ranking         10    Inspector              Packer
                                              Least Valued
Job Evaluation : Paired Comparison
•   Comparing all
    possible pairs of
    jobs                                  Job Numbers
                              1   2   3        4   5      6    7   8   9
•   No. of pairs to       1       A   A        B   A      B    B   A   A
    compare =             2   B
    [n (n-1)] / 2         3   B                           A
                          4   A
•   Eg. If you have 5     5   B
    jobs then there are   6   A       B
    10 paired
                          7   A
    comparisons
                          8   B
                          9   B
•   Jobs with highest
    total no. of “Most
    Valuable” ranking             A = Better           B = Worse
    becomes the
    highest-ranked job.
A simple widely used method in which raters categorize jobs into groups,
                     all the jobs in each group are roughly the same value for pay purpose. The
                     group are either called classes if they contain similar jobs or grades if
                     contain jobs that are similar in difficulty or otherwise different

                     • Grouping jobs based on a set •       A Job classification system
Job Classification



                       of rules for each group or           like the class system,
                       class, such as amount of             although grade contain
                       independent judgment,                often dissimilar jobs such as
                       skill, physical effort.              secretaries, mechanics and
                     • Classes usually contain              fire fighter
                       similar jobs
Job Evaluation :
Classification/Grading Method
 •   Slotting Job Descriptions into a series of classes / grades
     that cover the range of jobs

     – Classes: a series of carefully labeled slots / pigeon holes
     – Labels are the class descriptions that serve as the standard against
       which the Job Descriptions are compared

 •   Steps:

     1.   Determine jobs / units to be included in study
     2.   Conduct Job Analysis / prepare Job Descriptions
     3.   Select evaluators
     4.   Define classes/selection of grades
     5.   Identify & slot benchmarks
     6.   Prepare classification manual
     7.   Apply system to non-benchmark jobs
Job Evaluation : Factor Comparison Method
  •    More sophisticated than the previous 2 methods, however, it‟s a
       combination of ranking and point method
  •    All the jobs are compared to each other for the purpose of
       determining their relative importance by selecting four /five
       elements or factors which are common for all the jobs.
  •    the five imp factors are mental requirement, physical requirement,
       responsibilities, working condition and skills requirement.

  •    Basic Steps:
      1.   Conduct Job Analysis and select job factors
      2.   Select benchmark jobs or key jobs
      3.   Rank benchmark jobs on each factor
      4.   Allocate benchmark wages across factors
      5.   Compare factor & wage allocation ranks
      6.   Conduct the job comparison scale
      7.   Applying the scale
What is a Benchmark Job?
•   Benchmark jobs (also called key jobs) serve as a
    reference points & must possess certain characteristics:

    a. Content are well known & agreed upon by the parties involved
    b. Contents change very little over time
    c. Current pay rates are generally acceptable & differentials
       among jobs relatively stable
    d. Taken together, they contain the entire range of each
       compensable factor
    e. Accepted in the external labour market for setting wages


•   15 – 25, however number depends on range & diversity
    of work to be evaluated
Point Method: a method in which no. of
compensable factors are identified and than the
degree to which each of these factors is present
on the job is determined
3 common characteristicss:
   1.   Identifying the Compensable factors each having several degrees
   2.   Factor degrees numerically scales: the degree to which each of these
        factors is present in the job.(e.g let there are 5degree of “responsibility” a
        job could be contain, further assume u assign different numbers of point
        to each degree of each factor. Once the evaluation committee determine
        the degree to which each compensable factors like “responsibility” and
        “effort” is present in the job, it can calculate as total point value for the
        job by adding up the corresponding points for each factor, that’s why it is
        quantitative point rating.)
   3.   Weights reflecting relative importance of each factor
Steps in designing the point plan:
   a.   Conduct Job Analysis
   b.   Choose compensable factors
   c.   Establish factor scales
   d.   Derive factor weights
   e.   Prepare evaluation manual
   f.   Apply to benchmark jobs
Job Evaluation : Point Method
•       Example – Characteristics of Point Job Evaluation method, Factors,
        Scaled Degrees, Weights -

    Weights           Compensable Factors                           Degrees
         (3)                    (1)                                   (2)
        40%              Skills Required                1       2      3      4   5
        30%              Effort Required                1       2      3      4   5
        20%              Responsibility                 1       2      3      4   5
        10%           Working Conditions                1       2      3      4   5

    Here in this example, a Job „X‟‟s 240 total points may result from:

    •   2 degrees of skills required    =         2 X 40    =          80
    •   3 degrees of effort required    =         3 X 30    =          90
    •   3 degrees of responsibility required =    3 X 20    =          60
    •   1 degree of working conditions =          1 X 10    =          10
    •
    •   TOTAL                                               =         240
Designing Pay level
         &
     Structure
Major Decisions
• Major Steps:

  1.   Determine the pay level policy
  2.   Design, conduct, & analyze surveys
  3.   Update the data
  4.   Construct the policy lines
  5.   Design ranges, flat rates, & / or incentives
Determine Pay Level Policies
• 3 classes of pay level policies:

   1. To lead
   2. To meet
   3. To follow competition

• Relative importance of pay level factors (ranked by
  importance)

   a.   Rates paid by other employers in the industry or area
   b.   Union strength
   c.   Cost of living changes
   d.   Surplus / shortage of qualified workers
   e.   Employee unrest
   f.   Employer’s overall financial position
   g.   Firm’s profits
Determine Pay Level Policies
POLICY EFFECTS : What difference does the pay policy make?

1. PAY WITH COMPETITION

     – Labour Costs = its Competitors (Market Rate)

2. LEAD POLICY

     – Labour Costs > Market Rate
     – Rationale is to maximize ability to attract & retain quality employees & to
       minimize employee dissatisfaction with pay
     – Some employers are able to pass higher pay rates on to consumers in form of
       higher product prices
     – Sometimes an entire industry can pass high pay rates on to consumers if pay is
       relatively low proportion to total operating

3.   LAG policy

     – Labour Costs < Market Rate
     – Lower pay levels probably contribute to turnover
Design & conduct surveys
WHAT INFORMATION TO COLLECT?

1. NATURE OF ORGANIZATION

  –   To assess similarities & differences among organizations in the
      survey – include financial information, size, & organization structure

2. NATURE OF TOTAL PAY SYSTEM

  –   All the basic forms of pay included to assess similarities & differences
      in the pay packages offered
  –   Sometimes benchmark benefit package to including only the most
      expensive & variable benefits

3. INCUMBENT DATA

  –   Actual rates paid to incumbent which include total earnings, hours
      worked, date, & amount of last increase, bonus, incentive, & so on
Design & conduct surveys
TYPES OF ANALYSIS?

• 2 components of the pay system
  models are emerging

   – An internally equitable job structure        Constructing
     based upon job analysis & job evaluation      Pay Policy
     has been developed – Internal Equity            Lines
     (horizontal axis)

   – Key jobs from that structure were selected
     & the rates paid for those jobs by
     competitors in the external market have
     been surveyed – purpose is to establish
     external equity (vertical axis)
Construct Pay Policy Line
• ‘Quick’ analyses help check usefulness of survey data


• Construct market pay lines

• Updating survey data

• Set the employer’s pay policy line

   – Note down the illustration
Design Pay Ranges
•   Design pay ranges for jobs inside the organization

•   Why bother with ranges?

    –   Wide variation of rates paid for similar jobs & skills reflects two
        external pressures:

        1.   Existence of quality variations (skills, abilities, experience) among
             individuals in the external market
        2.   Recognition of differences in the productivity-related value to employers
             of these quality variations

    –   Ranges reflect the following org.al pressures:

        1.   Intention to recognize individual quality & performance variations with
             pay
        2.   Intention to meet employees’ expectations that pay increases will occur
             over time
Design Pay Ranges
• Construction of ranges

  – Develop classes or grades



  –   Set midpoints, maximums, and minimums



  –   Degree of overlap

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Job evaluation

  • 1. JOB EVALUATION Concepts and Methods Saswat Barpanda evangelist.student@gmail.com
  • 2. Equity : Conceptual Foundation • Employee equity – Comparisons among individuals doing the same job for the same organization – Should all such employees receive the same pay? Or should one programmer be paid differently from another if one has better performance & / or greater seniority? – How much do you wish to pay accountant A in comparison with accountant B based on their performance and length of their service, etc., within the same organization?
  • 3. Job Evaluation : Perspective & Design • Results of Job Analysis & Job Description serve as input for evaluating jobs & establishing job structure • set of systematic procedures to determine the relative worth of jobs within the organisation • Job Evaluation involves the systematic evaluation of the Job Description based on many factors: – Content of the work – Relative value of the work to the organization – Culture of the work place – External market forces
  • 4. • It is the process by which work at various levels is compared within an organization. • The ultimate goal of job evaluation is the establishment of a hierarchical structure of jobs based on a common set of criteria. These evaluation criteria are generally expressed in the form of “compensable factors”: • most organizations use following four broad categories of compensable factors. • 1.Skill needed to perform the job, • 2. Effort required to complete the job, • 3. Responsibility that goes with the expectation, and • 4. Working Conditions under which jobs are performed
  • 5. Prerequisites of Job evaluation • A well designed and drafted form and questions • Which jobs and employee have to be covered. • One jobs should be compared with others • The process should be properly communicated. • Employees should be given proper training in advance • The methods should accept in open mind.
  • 6. Job analysis The procedure for determining the duties and skills requirement of a job and the kind of person who should be hired for it. Job Description: a list of job’s duties, responsibilities, reporting relationship ,working condition, and supervisory responsibilities Job specification: A list of job’s human requirements, that is the requisite education, skills personalities etc.
  • 7. Job evaluation Job Analysis Process of obtaining job facts JOB JOB DESCRIPTIO SPECIFICATIO N N JOB RATING Assigning relative score to each jobs MONEY ALLOCATION JOB CLASSIFICATION Grading of job according to scale of pay
  • 8. Objectives of job evaluation • to find out the value of work, but this value which varies from time to time and from place to place under the influence of certain economic pressures • to supply bases for wage negotiations founded on facts rather than on any vague ideas. • The technique of job evaluation can also be used to determine not only what the job is worth but also the value of each of the aspects such as the skill and responsibility levels.
  • 9. Compensable Factors • There are two basic approaches to compare several jobs. • One is intuitively: just a formal way to decide that one job is more important than another. • Or one can compare jobs by focusing on certain basic factors the jobs have in common. • These factors are COMPENSABLE FACTORS. • Eg. Skills, effort, responsibility and working conditions.
  • 10. JOB EVALUATION Qualitative Method Quantitative Method •Ranking or Job comparison Method •Point Rating Method •Grading or Job •Factor Comparison Method classification Method
  • 11. Job Evaluation : Methods • 4 fundamental JE methods: 1. Ranking – whole job is compared against other whole jobs on some general notion of value / job content 2. Classification – concepts of value / work content are divided into categories / classes & jobs are slotted into these categories 3. Factor comparison – content & value are broken down into factors & jobs are evaluated by the degree of each factor the job possesses. 4. Point plan – content and value are broken down into factors and jobs and evaluated by the degree of each factor the job possesses
  • 12. • To Rank each job relative to all other jobs. • Steps……………………………………… Ranking Method  Obtain Job information: by doing job analysis.  Select and grouping of jobs(factory jobs and clerical jobs).  Select compensable factors.(job difficulty), one is sufficient.  Ranking of jobs by each raters  Combine rating: usually several raters rank the job independently than the rating committee can simply average the rater’s ranking.
  • 13. Job Evaluation : Ranking Method • Rankings of jobs according to relative value • Involves ordering of Job Descriptions from highest to lowest in value • 2 ways of ranking usually considered 1. Alternation ranking 2. Paired comparison • Disadvantages: – Criteria / factors on which jobs are ranked are usually so crudely defined that evaluations become subjective – Evaluator(s) using this method must be knowledgeable about every single job under study – Number alone can make this task formidable (50 jobs will require 1225 paired comparison!!)
  • 14. Job Evaluation : Alternation Ranking Jobs Rank • Ordering No. Title Most Valued the job 1 Welder  Tool maker descriptions 2 Machine operator Welder alternatively 3 Packer  at each 4 Grinder  extreme (all 5 Unit assembler jobs are 6 Janitor considered) 7 Tool maker  8 Spray painter  Spray painter • Eg. of 9 Engine operator Grinder alternation ranking 10 Inspector Packer Least Valued
  • 15. Job Evaluation : Paired Comparison • Comparing all possible pairs of jobs Job Numbers 1 2 3 4 5 6 7 8 9 • No. of pairs to 1 A A B A B B A A compare = 2 B [n (n-1)] / 2 3 B A 4 A • Eg. If you have 5 5 B jobs then there are 6 A B 10 paired 7 A comparisons 8 B 9 B • Jobs with highest total no. of “Most Valuable” ranking A = Better B = Worse becomes the highest-ranked job.
  • 16. A simple widely used method in which raters categorize jobs into groups, all the jobs in each group are roughly the same value for pay purpose. The group are either called classes if they contain similar jobs or grades if contain jobs that are similar in difficulty or otherwise different • Grouping jobs based on a set • A Job classification system Job Classification of rules for each group or like the class system, class, such as amount of although grade contain independent judgment, often dissimilar jobs such as skill, physical effort. secretaries, mechanics and • Classes usually contain fire fighter similar jobs
  • 17. Job Evaluation : Classification/Grading Method • Slotting Job Descriptions into a series of classes / grades that cover the range of jobs – Classes: a series of carefully labeled slots / pigeon holes – Labels are the class descriptions that serve as the standard against which the Job Descriptions are compared • Steps: 1. Determine jobs / units to be included in study 2. Conduct Job Analysis / prepare Job Descriptions 3. Select evaluators 4. Define classes/selection of grades 5. Identify & slot benchmarks 6. Prepare classification manual 7. Apply system to non-benchmark jobs
  • 18. Job Evaluation : Factor Comparison Method • More sophisticated than the previous 2 methods, however, it‟s a combination of ranking and point method • All the jobs are compared to each other for the purpose of determining their relative importance by selecting four /five elements or factors which are common for all the jobs. • the five imp factors are mental requirement, physical requirement, responsibilities, working condition and skills requirement. • Basic Steps: 1. Conduct Job Analysis and select job factors 2. Select benchmark jobs or key jobs 3. Rank benchmark jobs on each factor 4. Allocate benchmark wages across factors 5. Compare factor & wage allocation ranks 6. Conduct the job comparison scale 7. Applying the scale
  • 19. What is a Benchmark Job? • Benchmark jobs (also called key jobs) serve as a reference points & must possess certain characteristics: a. Content are well known & agreed upon by the parties involved b. Contents change very little over time c. Current pay rates are generally acceptable & differentials among jobs relatively stable d. Taken together, they contain the entire range of each compensable factor e. Accepted in the external labour market for setting wages • 15 – 25, however number depends on range & diversity of work to be evaluated
  • 20. Point Method: a method in which no. of compensable factors are identified and than the degree to which each of these factors is present on the job is determined 3 common characteristicss: 1. Identifying the Compensable factors each having several degrees 2. Factor degrees numerically scales: the degree to which each of these factors is present in the job.(e.g let there are 5degree of “responsibility” a job could be contain, further assume u assign different numbers of point to each degree of each factor. Once the evaluation committee determine the degree to which each compensable factors like “responsibility” and “effort” is present in the job, it can calculate as total point value for the job by adding up the corresponding points for each factor, that’s why it is quantitative point rating.) 3. Weights reflecting relative importance of each factor Steps in designing the point plan: a. Conduct Job Analysis b. Choose compensable factors c. Establish factor scales d. Derive factor weights e. Prepare evaluation manual f. Apply to benchmark jobs
  • 21. Job Evaluation : Point Method • Example – Characteristics of Point Job Evaluation method, Factors, Scaled Degrees, Weights - Weights Compensable Factors Degrees (3) (1) (2) 40% Skills Required 1 2 3 4 5 30% Effort Required 1 2 3 4 5 20% Responsibility 1 2 3 4 5 10% Working Conditions 1 2 3 4 5 Here in this example, a Job „X‟‟s 240 total points may result from: • 2 degrees of skills required = 2 X 40 = 80 • 3 degrees of effort required = 3 X 30 = 90 • 3 degrees of responsibility required = 3 X 20 = 60 • 1 degree of working conditions = 1 X 10 = 10 • • TOTAL = 240
  • 22. Designing Pay level & Structure
  • 23. Major Decisions • Major Steps: 1. Determine the pay level policy 2. Design, conduct, & analyze surveys 3. Update the data 4. Construct the policy lines 5. Design ranges, flat rates, & / or incentives
  • 24. Determine Pay Level Policies • 3 classes of pay level policies: 1. To lead 2. To meet 3. To follow competition • Relative importance of pay level factors (ranked by importance) a. Rates paid by other employers in the industry or area b. Union strength c. Cost of living changes d. Surplus / shortage of qualified workers e. Employee unrest f. Employer’s overall financial position g. Firm’s profits
  • 25. Determine Pay Level Policies POLICY EFFECTS : What difference does the pay policy make? 1. PAY WITH COMPETITION – Labour Costs = its Competitors (Market Rate) 2. LEAD POLICY – Labour Costs > Market Rate – Rationale is to maximize ability to attract & retain quality employees & to minimize employee dissatisfaction with pay – Some employers are able to pass higher pay rates on to consumers in form of higher product prices – Sometimes an entire industry can pass high pay rates on to consumers if pay is relatively low proportion to total operating 3. LAG policy – Labour Costs < Market Rate – Lower pay levels probably contribute to turnover
  • 26. Design & conduct surveys WHAT INFORMATION TO COLLECT? 1. NATURE OF ORGANIZATION – To assess similarities & differences among organizations in the survey – include financial information, size, & organization structure 2. NATURE OF TOTAL PAY SYSTEM – All the basic forms of pay included to assess similarities & differences in the pay packages offered – Sometimes benchmark benefit package to including only the most expensive & variable benefits 3. INCUMBENT DATA – Actual rates paid to incumbent which include total earnings, hours worked, date, & amount of last increase, bonus, incentive, & so on
  • 27. Design & conduct surveys TYPES OF ANALYSIS? • 2 components of the pay system models are emerging – An internally equitable job structure Constructing based upon job analysis & job evaluation Pay Policy has been developed – Internal Equity Lines (horizontal axis) – Key jobs from that structure were selected & the rates paid for those jobs by competitors in the external market have been surveyed – purpose is to establish external equity (vertical axis)
  • 28. Construct Pay Policy Line • ‘Quick’ analyses help check usefulness of survey data • Construct market pay lines • Updating survey data • Set the employer’s pay policy line – Note down the illustration
  • 29. Design Pay Ranges • Design pay ranges for jobs inside the organization • Why bother with ranges? – Wide variation of rates paid for similar jobs & skills reflects two external pressures: 1. Existence of quality variations (skills, abilities, experience) among individuals in the external market 2. Recognition of differences in the productivity-related value to employers of these quality variations – Ranges reflect the following org.al pressures: 1. Intention to recognize individual quality & performance variations with pay 2. Intention to meet employees’ expectations that pay increases will occur over time
  • 30. Design Pay Ranges • Construction of ranges – Develop classes or grades – Set midpoints, maximums, and minimums – Degree of overlap