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Basics of Coaching.pptx

  1. Basics of Coaching Skills 1
  2. Ground Rules 2  Mobile phones  Break times  Listen Actively & Respect others while they are talking
  3. Objective 3  New learning's  Helps & adds in value on your routine work  Identifying ways to build a coaching atmosphere
  4. 4  What is coaching?  Difference between coaching & training  Benefits of Coaching  Principles of Coaching - Learning preferences  Coaching styles  Good Coach Contents
  5. 5 Case Study Mr. Anil is new at sales. He had completed 3 weeks in the store, but he had already made two major errors. He is obviously upset and discouraged over his shaky start. If you were Mr. Anil’s reporting manager, what would you do?
  6. 6 What is a “Coaching”? Coaching is about enabling an individual to move from where they are now to where they need to be
  7. 7 Some more definitions of Coaching  A directive process by a manager to train & orient an employee to the realties of the workplace and to help the employee remove barriers to optimum work performance  Providing guidance, feedback, and direction to ensure successful performance
  8. 8 Difference between coaching & training TRAINING COACHING Transferring knowledge Enhancing knowledge or skills Often used in group setting Usually one-on-one Usually structured Usually unstructured Formal Informal, conversational Training is about transferring knowledge while coaching is about enhancing knowledge (or skills) - development, in other words.
  9. 9 Benefits of Coaching  Its is the most effective way to develop the employees  Coaching is the key to manage multiple priorities  It leads to improved employee performance, which leads to increased the productivity and bottom-line results  Its increases employees job satisfaction & self esteem
  10. 1 0 Principles of Coaching  Know your audience (Adult Learning)  Know several ways of coaching  Be present & focus  Give direction  Change their prospective  Use positive language  Keep it simple
  11. 1 1 Adult learners Having specific learning needs
  12. 1 2 Learning Preferences auditory Learners By listening visual Learners By seeing kinaesthetic Learners By doing
  13. 1 3 Coaching Styles Coaching styles need to be adaptable and to be able to use different styles according to the situation and the needs of the team members
  14. 1 4 Coaching Styles Autocratic' - 'Bossy' - 'Authoritarian'
  15. 1 5 Coaching Styles 'Democratic' - 'Guider' - 'Personable'
  16. 1 6 Coaching Styles 'Laissez-Faire' - 'Minder' - 'Casual'
  17. 1 7 Coaching Styles  It is also important for coaches to use different styles because team members respond in different ways  Some are motivated by one approach more than another.  It is important to try to work with team members and to keep their enthusiasm and motivation.
  18. 1 8 Good Coach is…..  Must know how to ask the right questions in a right way & a right manner  Listen patiently  Talk frequently with all team members  Provides feedback  Recognizing & Rewarding
  19. 1 9 4 simple steps of coaching…  Explain  Ask  Involve  Appreciate give scenarios when cross selling works and when it fails in table format

Notas del editor

  1. Training is used for things like new-hire orientation, changes in processes, procedures, or technology, and new governmental regulations. It trains something specific and can be a one-time event. Both training and coaching have their place in every organization. Understanding the main differences between training and coaching can help managers make sure they use the right tool for the right tasks. If they can do that, everyone benefits.
  2. Many coaches use an 'autocratic style' for all of the session, telling the players what to do. This is because they like to have control. Coaches need to delegate some of the 'control', empowering players to think, to input ideas and to make decisions. For example - when there is a safety issue, the style must be 'autocratic', there is no time for negotiation!
  3. When introducing a set play, such as a penalty corner, try the 'democratic' style, allowing the players considerable input and ideas, rather than dictating which routines to follow.
  4. With a set unit of play, use the 'laissez-faire' style, allowing players to work out a pattern and to try this without interference or judgment by the coach.