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TOOLS AND TECHNIQUES OF 
STRATEGIC MANAGEMENT 
1. CRITICAL QUESTION ANALYSIS 
2. BCG MATRIX 
3. GE MULTIFACTOR PORTFOLIO 
MATRIX 
4. PESTLE ANALYSIS 
5. SWOT ANALYSIS 
6. BALANCED SCORECARD 
7. VRIO ANALYSIS 
8. MI N T Z B E R G ’ S 5 P S O F S T R A T E G Y 
9. P O R T E R ’ S F I V E F O R C E S MO D E L
Critical Question Analysis 
Formulating appropriate organizational strategy is 
a process of critical question analysis. 
Answering the following four basic questions: 
1) What are the purpose(s) and objectives of the 
organization?
Contd.. 
2) Where is the organization presently going? 
3) In what kind of environment does the 
organization now exist? 
4) What can be done to better achieve organizational 
objectives in the future?
SWOT Analysis 
o A useful technique for analyzing a firm's position in the 
market. 
o Considers the firm's internal strengths and weaknesses 
against external opportunities and threats. 
o This can allow a firm to exploit opportunities using its 
strengths, while at the same time improving upon its 
weaknesses in order to avoid external threats.
Contd..
Boston Consulting Group (BCG) Matrix 
 The Boston Consulting Group Matrix is the most 
common tool for performing a portfolio analysis. 
 Considers products and services according to 
two dimensions: market growth and relative 
market share.
Contd.. 
 According to the BCG Matrix, products and 
services with high growth and high market share 
are the most desirable, while those with low 
growth and low market share are undesirable.
Contd..
GE Multifactor Portfolio Matrix 
• Based on- Industry attractiveness & Business 
strength. 
As examples, Industry Attractiveness might be 
determined by such factors as: 
 No. of Competitors in the Industry 
 Rate of Industry Growth 
Weakness of Competitors within an Industry
Contd.. 
Business Strengths might be determined by such 
factors as: 
 Company’s Financial Solid Position 
 Its Good Bargaining Position over Suppliers 
 Its high level of Technology Use.
PESTLE Analysis 
It’s a way of working out what is going on ‘out there’ 
so you can then respond to it. 
PESTLE stands for Political, Economic, Social, 
Technological, Legal and Environmental
Contd.. 
Political Environment : 
 Environmental protection/legislation 
Consumer protection 
 Government’s attitude 
Competition regulation 
 Advertising standards
Contd.. 
Economic Environment : 
 Economic growth 
 Taxation international trade 
Exchange Rate 
Employment law 
 Health and Safety law 
 Inflation 
Minimum wage
Contd.. 
Social : 
 Income distribution 
Demographics 
 Lifestyle changes 
 Education 
 Health & Welfare 
 Living conditions
Contd.. 
Technological : 
 Changes in physical sciences 
 Internet 
Energy use and costs 
 Rates of technological obsolescence 
 Government and Industry focus on technology 
Government spending on research
Contd.. 
Legal : 
Employment law 
 Health and Safety 
 Taxation both corporate and consumer 
Other regulations 
 International trade barriers 
 Strength of the rule of law
Contd.. 
Environmental : 
How people’s perception and reaction to 
environmental issues can affect a business.
Balanced Scorecard 
Developed by Robert S. Kaplan and David P. 
Norton. 
Used by organization to measure its performance. 
Includes both financial and non-financial metrics of 
the organization’s performance. 
Includes various non-financial measures like 
customer, business process and learning measures.
Contd.. 
•The balanced scorecard suggests to view the 
organization from four perspectives, and to develop 
metrics, collect data and analyze it relative to each of 
these perspectives.
VRIO Analysis 
It was developed by Barney, J.B (1991). 
Used to analyze firm’s internal resources and 
capabilities to find out if they can be a source of 
sustained competitive advantage. 
VRIO is an acronym for the four questions- the 
question of Value, the question of Rarity, the 
question of Imitability, and question of 
Organization.
Contd.. 
The Question of Value: -"Is the firm able to 
exploit an opportunity or neutralize an external 
threat with the resource/capability?“ 
The Question of Rarity -"Is control of the 
resource/capability in the hands of a relative few?“ 
The Question of Imitability - "Is it difficult to 
imitate, and will there be significant cost 
disadvantage to a firm trying to obtain, develop, or 
duplicate the resource/capability?"
Contd.. 
The Question of Organization -"Is the firm 
organized, ready, and able to exploit the 
resource/capability?"
Mintzberg’s 5Ps of Strategy 
Developed by Henry Mintzberg in 1987. 
Each of the 5Ps of Mintzberg framework has 
different approach to strategy. 
The 5Ps are – Plan, Ploy, Pattern, Position 
and Perspective. 
By understanding each P, the organization and 
take advantage of its full capabilities and 
strengths.
Contd.. 
Strategy as a Plan – Strategy is developed 
consciously and purposely for a future situation. 
Strategy as a Ploy - Mintzberg says that 
getting the better of competitors, by plotting to 
disrupt, dissuade, discourage, or otherwise 
influence them, can be part of a strategy. 
Strategy as a Pattern – With strategy as a 
pattern, we learn to appreciate that what was 
successful in the past can lead to success in the 
future.
Contd.. 
Strategy as a Position – With position, 
strategy is about how the organization relates to 
its competitive environment, and what it can do 
to make its products unique in the marketplace. 
Strategy as a Perspective - Perspective 
emphasizes the substantial influence that 
organizational culture and collective thinking 
can have on strategic decision making within a 
company.
Porter’s Five Forces Model 
Developed by Michael E. Porter. 
An important tool for assessing the potential for 
profitability in an industry. With a little 
adaptation, it is also useful as a way of assessing 
the balance of power in more general situations. 
It works by looking at the strength of five 
important forces that affect competition
Contd..
Contd.. 
Supplier Power- The power of suppliers to 
drive up the prices of your inputs. 
Buyer Power - The power of your customers 
to drive down your prices. 
Competitive Rivalry - The strength of 
competition in the industry.
Contd.. 
The Threat of Substitution - The extent to 
which different products and services can be 
used in place of your own. 
The Threat of New Entry - The ease with 
which new competitors can enter the market if 
they see that you are making good profits. 
By thinking about how each force affects you, 
and by identifying the strength and direction of 
each force, you can quickly assess the strength 
of your position and your ability to make a 
sustained profit in the industry.
THANK YOU 
Presented by: Saumya singh 
1321760 
Christ university

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Tools and Techniques of Strategic Management

  • 1. TOOLS AND TECHNIQUES OF STRATEGIC MANAGEMENT 1. CRITICAL QUESTION ANALYSIS 2. BCG MATRIX 3. GE MULTIFACTOR PORTFOLIO MATRIX 4. PESTLE ANALYSIS 5. SWOT ANALYSIS 6. BALANCED SCORECARD 7. VRIO ANALYSIS 8. MI N T Z B E R G ’ S 5 P S O F S T R A T E G Y 9. P O R T E R ’ S F I V E F O R C E S MO D E L
  • 2. Critical Question Analysis Formulating appropriate organizational strategy is a process of critical question analysis. Answering the following four basic questions: 1) What are the purpose(s) and objectives of the organization?
  • 3. Contd.. 2) Where is the organization presently going? 3) In what kind of environment does the organization now exist? 4) What can be done to better achieve organizational objectives in the future?
  • 4. SWOT Analysis o A useful technique for analyzing a firm's position in the market. o Considers the firm's internal strengths and weaknesses against external opportunities and threats. o This can allow a firm to exploit opportunities using its strengths, while at the same time improving upon its weaknesses in order to avoid external threats.
  • 6. Boston Consulting Group (BCG) Matrix  The Boston Consulting Group Matrix is the most common tool for performing a portfolio analysis.  Considers products and services according to two dimensions: market growth and relative market share.
  • 7. Contd..  According to the BCG Matrix, products and services with high growth and high market share are the most desirable, while those with low growth and low market share are undesirable.
  • 9. GE Multifactor Portfolio Matrix • Based on- Industry attractiveness & Business strength. As examples, Industry Attractiveness might be determined by such factors as:  No. of Competitors in the Industry  Rate of Industry Growth Weakness of Competitors within an Industry
  • 10. Contd.. Business Strengths might be determined by such factors as:  Company’s Financial Solid Position  Its Good Bargaining Position over Suppliers  Its high level of Technology Use.
  • 11. PESTLE Analysis It’s a way of working out what is going on ‘out there’ so you can then respond to it. PESTLE stands for Political, Economic, Social, Technological, Legal and Environmental
  • 12. Contd.. Political Environment :  Environmental protection/legislation Consumer protection  Government’s attitude Competition regulation  Advertising standards
  • 13. Contd.. Economic Environment :  Economic growth  Taxation international trade Exchange Rate Employment law  Health and Safety law  Inflation Minimum wage
  • 14. Contd.. Social :  Income distribution Demographics  Lifestyle changes  Education  Health & Welfare  Living conditions
  • 15. Contd.. Technological :  Changes in physical sciences  Internet Energy use and costs  Rates of technological obsolescence  Government and Industry focus on technology Government spending on research
  • 16. Contd.. Legal : Employment law  Health and Safety  Taxation both corporate and consumer Other regulations  International trade barriers  Strength of the rule of law
  • 17. Contd.. Environmental : How people’s perception and reaction to environmental issues can affect a business.
  • 18. Balanced Scorecard Developed by Robert S. Kaplan and David P. Norton. Used by organization to measure its performance. Includes both financial and non-financial metrics of the organization’s performance. Includes various non-financial measures like customer, business process and learning measures.
  • 19. Contd.. •The balanced scorecard suggests to view the organization from four perspectives, and to develop metrics, collect data and analyze it relative to each of these perspectives.
  • 20. VRIO Analysis It was developed by Barney, J.B (1991). Used to analyze firm’s internal resources and capabilities to find out if they can be a source of sustained competitive advantage. VRIO is an acronym for the four questions- the question of Value, the question of Rarity, the question of Imitability, and question of Organization.
  • 21. Contd.. The Question of Value: -"Is the firm able to exploit an opportunity or neutralize an external threat with the resource/capability?“ The Question of Rarity -"Is control of the resource/capability in the hands of a relative few?“ The Question of Imitability - "Is it difficult to imitate, and will there be significant cost disadvantage to a firm trying to obtain, develop, or duplicate the resource/capability?"
  • 22. Contd.. The Question of Organization -"Is the firm organized, ready, and able to exploit the resource/capability?"
  • 23. Mintzberg’s 5Ps of Strategy Developed by Henry Mintzberg in 1987. Each of the 5Ps of Mintzberg framework has different approach to strategy. The 5Ps are – Plan, Ploy, Pattern, Position and Perspective. By understanding each P, the organization and take advantage of its full capabilities and strengths.
  • 24. Contd.. Strategy as a Plan – Strategy is developed consciously and purposely for a future situation. Strategy as a Ploy - Mintzberg says that getting the better of competitors, by plotting to disrupt, dissuade, discourage, or otherwise influence them, can be part of a strategy. Strategy as a Pattern – With strategy as a pattern, we learn to appreciate that what was successful in the past can lead to success in the future.
  • 25. Contd.. Strategy as a Position – With position, strategy is about how the organization relates to its competitive environment, and what it can do to make its products unique in the marketplace. Strategy as a Perspective - Perspective emphasizes the substantial influence that organizational culture and collective thinking can have on strategic decision making within a company.
  • 26. Porter’s Five Forces Model Developed by Michael E. Porter. An important tool for assessing the potential for profitability in an industry. With a little adaptation, it is also useful as a way of assessing the balance of power in more general situations. It works by looking at the strength of five important forces that affect competition
  • 28. Contd.. Supplier Power- The power of suppliers to drive up the prices of your inputs. Buyer Power - The power of your customers to drive down your prices. Competitive Rivalry - The strength of competition in the industry.
  • 29. Contd.. The Threat of Substitution - The extent to which different products and services can be used in place of your own. The Threat of New Entry - The ease with which new competitors can enter the market if they see that you are making good profits. By thinking about how each force affects you, and by identifying the strength and direction of each force, you can quickly assess the strength of your position and your ability to make a sustained profit in the industry.
  • 30. THANK YOU Presented by: Saumya singh 1321760 Christ university