2. W elcome to Shopp, a
WordPress plugin that
will make managing
product on your website a whole
lot easier. In this tutorial you will
products already in your inventory,
check on your customers, and check
your orders.
To begin we must get to your web-
compatible browsers include: Safari,
Chrome and Internet Explorer. You
will first want to visit your web-
site URL with the suffix /wp-admin.
For example, if your website URL is
site. Load up your favorite brows-
learn how to: add new products to er, in this tutorial we will be us- http://mycoolgreenproducts.com,
your inventory, make changes to ing Firefox in all the images. Other you will have to visit http://mycool-
greenproducts.com/wp-admin. See
below for an example.
Wordpress Login Screen
To get logged in to your website you
will need to input your username
and password. Your username will
be included in your completion sum-
mary that you will receive from your
web designer. After you type in your
username and password and press
“Log In” you will be taken to your
website’s Dashboard.
WordPress Dashboard
There are two important parts to
your dashboard. The sec-
tion on the right (in Grey)
will give you lots of in-
formation on whats hap-
pening with your website
including comments, on
blog posts, updates to
plugins and WordPress,
etc.
The section to the left (in
Red) is your main naviga-
tion menu. This is how
you will find your way
around the back office of
your website. If you ever
get lost, just press the
“Dashboard” option at
the top of this menu.
3. To manage everything that is going and edit products, categories and
on with your online store you will promotions (discoutns and sales) for
have to go to the “Shopp” sec- your webstore.
tion of your online store. Each Setup This section is a very impor-
of the major top-level menu op- tant section. This is where we have
tions will expand with several setup your store to receive pay-
other submenu options. Shopp ments, charge shipping and taxes, as
is a very robust application that well as where we manage how your
can do several things. If you are webstore displays on your website
at all unfamiliar with an area of this pages. It is not adviseable for you to
it is recommended to contact cus- go into this section. Should you need
tomer services for assistance to not to make any changes to your web-
ruin your site. store in regards to shipping, taxes or
Shopp In this section, you will find a change in merchant accounts, it is
all of the orders that have come recommended you contact custom-
through as well as a list of all of the er services at 877.44.0180 x2.
customer accounts you have.
Catalog In this section, you will add
Managing Your Orders
2 3 4 5 6 7
1
1. Shopp Submenu: When you click 4. Destination: This is the city ceived from the order.
on the “Shopp” menu item it will and state that the product will be How are Orders Received?
load into the “Orders” section. Addi- shipped to. Whenever someone places and or-
tionally the menu item will open up 5. Transaction: This is a reference der on your website you will receive
with two sub-options: Orders and number given to every order cus- an email with an invoice that in-
Customers. The order section will tomer. This is for you to easily ref- cludes the item, the full price of the
show you a list of your orders that erence orders when speaking to cli- order as well as any other informa-
need filled. Customers will show a ents. tion essential to placing the order
list of registered customers. 6. Date: The date the Order was with your dropshipper. You will also
2. Order #: Every order on your web- complted. receive an email from Paypal saying
site will be shown here in reverse 7. Total: This is the total amount of payment has been received for the
chronological order by order num- the order. You should find an email order. You should match the pay-
ber starting with “Order #1”. from Paypal to match this amount ment with an invoice before placing
3. Name: This is the Name of the to verify that payment has been re- the order with your dropshipper.
customer ordering the product.
4. Managing Your Customers
1 2 3 4 5
6
Customers know where they are located in mation into and select down-
Anyone that wants to order an item the world. load.
from your website will be required 4. Orders: This section shows
to register with your website much recent orders and the price of Customer Editor
like how you must register with recent orders. This is the editor where you can
Amazon.com, eBay.com or any 5. Joined: The Date the customer see and change information about
other online store. This means that joined. your customer. When would this
customers are required to provide 6. Export Options: You are able to be useful? When in contact with a
you with some information. This export all of your client infor- client who has changed their ad-
includes the customer name, billing mation to an excel spreadsheet dress or billing information it can be
and shipping address, a username with the export options. Click changed here.
and password. This is so that you this button to select the format Profile: Customer Name, email and
can properly bill the person as well you want to export your infor- phone number go here. Email is
as ship the items
they have ordered
to the client.
1. Name: The
Customer list
you see here
will show you a
list of custom-
ers in alpha-
betical order.
2. Email: You will
be able to see
all of your cli-
ents email ad-
dresses. These
emails can be
used to email
clients promo-
tions and deals
to reward them
for being a
repeat client.
3. Location: This
will let you
5. required as the main way to get in example. tice the dropdown box allows you
contact with someone. Save: Displays the number of or- to define a customer type. Because
Billing Address: This is the address ders, prices and allows you to save you will not be doing any sort of
where your customer’s credit card any changes you have made to the wholesaling or dealing with non-
statements are mailed to. customer file. profits, customers should always be
Shipping Address: The address Settings: This is where you can con- kept as ‘Retail.’
where the products will be shipped. trol whether a customer wants to Login & Password: This section
This can be different from the billing be part of your mailing list. For any allows you to change a customers
address. When a customer buys client that does not want to receive username and password to login if
a present as a gift and wants it marketing emails from you, it is not it is needed.
shipped directly to the person, for advised to send them. You will no-
Managing Your Products
The Catalog customer. your mouse over to a product’s cor-
The catalog section is where you Category: This column tells you responding grey star and click on it.
manage everything regarding your which category each item is catego- The star will turn gold in a few sec-
products. This includes uploading rized under. We have categorized onds, which means you have set the
new products, changing prices and your products according to how your product as featured. To deactivate
information on old products, as drop shipper categorizes them. the featured function for a product,
well as managing promotions and Price: This is the full retail price of simply click on he gold star and wait
categories. This section will load up the item. This price can be changed until it turns grey. This product is no
into the Products section where you in the product editor. longer ‘featured’ and will no longer
see a list of products that have been show up on the home page of the
Inventory: The inventory section is
uploaded and are available for pur- website.
the number of each item in stock
chase on your store. on your web store. We have set the Add New: At the top center of the
Name: This column displays the stock of each item to 10 as an arbi- page next to the word ‘Products’,
name of the category. If you scroll trary number. We do this to ensure you will find a button labeled ‘Add
your mouse over the name, you will that you get into the habit of check- New.’ Pressing this button will load
notice a menu come up underneath ing the inventory of your drop ship- up a blank Product Editor for you
the name of the product (Edit | Du- per to prevent back-orders. to fill in information about prod-
plicate | Trash | View). Edit will take ucts you would like to add to your
Featured: This list of grey and gold
you to the Product Editor to make website. This includes an item
stars determines which products
changes to the product listing. Dupli- name, description, pricing, etc.
show up on the front page of your
cate will make a carbon copy of the When adding new items to your
website. Any start that is gold means
product listing. Trash will delete the inventory, it is encouraged that you
that the corresponding product will
product listing. View will allow you use the tabbed browsing feature
show up on the home page of the
to see how the product looks to the of your browser. To learn more
website. To feature a product, scroll
6. html.
Summary: This box should be com-
pletely ignored. Do not put any more
information in this box.
Details & Specs: This box should be
completely ignored. Do not put any
more information in this box.
Product Images: We have preload-
ed all the images for your products.
This required us to download the
images from your drop shipper’s
website and upload them to your
website. To learn how to download
an image visit: http://www.ehow.
com/how_4939_download-picture-
internet.html. To upload an image
to the website, click the “Add New”
button within the product images
about tabbed browsing visit: http:// this product. This is useful when box. It will open up a dialog box to
en.wikipedia.org/wiki/Tab_(GUI). you don’t want someone to get lost find the image on your computer to
For Safari Tabs: http://support. looking for a specific product on upload.
apple.com/kb/HT2521; For IE Tabs: your website.
Pricing: This box is where pricing is
http://windows.microsoft.com/en- Main Description Box: Beneath controlled. You should see four la-
US/windows-vista/Tabbed-brows- Permalink you will find a large box bels within this box: Price, Sale Price,
ing-frequently-asked-questions; For with a product description in it. This Shipping, and Inventory. Price is the
Firefox Tabs: http://www.mozilla. is where any and all descriptions full retail price of your product. If
org/en-US/firefox/tabs.html; For should go for the product. We have you would like to change it, you can
Chrome Tabs: http://support. copied and pasted the description simply delete that price and type in
google.com/chrome/bin/answer. directly from your drop shipper’s a new one. We have calculated the
py?hl=en&answer=95622. website into this product descrip- pricing to be 40% above wholesale
Product Editor tion box. It is encouraged that you price. If the 40% increase is too high
tweak this a bit to make it original above the drop shipper’s suggested
After you click the ‘edit’ option un-
for Search Engine Optimization. For retail price (or MSRP), we used the
derneath the name of the product
a quick lesson on copying and past- MSRP as the retail price. Sale Price
you would like to edit, or ‘Add New’
ing information visit: http://www. controls the price of the item if you
to add a new product, the product
webmasternow.com/copyandpaste. want it on sale. When the Sale Price
editor will load. This is the section
of the website that will allow you to
make changes to existing products
and or input new information for a
new product.
The first main box is the Title of the
product. Whatever name the prod-
uct has should go in this box.
Permalink: Directly beneath the
product title box you will find a line
that says permalink with a web ad-
dress. This will be the specific ad-
dress to refer someone from any-
where on the web to directly view
7. check box is selected, a new pricing one of your drop shippers
box will display beneath it. When you is GreenSupply.com, a SKU
put a sale price in this section, your should look something link
item will be on sale and anyone that GS-8UHB43.
purchases this item will be charged Save: This is the box where
the Sale Price. Where there is a you will save any changes
sale price, the item will display the to your products by clicking
item’s original price with a striketh- the blue “Save Product”
rough as well as the sale price with button. The “Published
the amount saved if purchased now. On” checkbox allows you
Shipping should always be selected to pull products down off
or else shipping will not be charged. a T-Shirt that you are trying to sell
your shelf without having to delete
We have already programmed in that has three colors: red, green and
the information. This is beneficial if
blue; as well as three sizes: small,
you have seasonal items. When an
medium and large; this option will
item is unpublished, it will keep all
make it easy to make these distinc-
the information in your website da-
tions. Instead of adding nine differ-
tabase but no customers will be al-
ent products for each size and color
lowed to order the item.
combination, you can add the one
Catalog Categories: This section
product and allow people to pick
is how we categorize our items in
their size and color combination
our store. If a category already ex-
your shipping information. If you see from a series of drop-down menus.
ists, all you have to do is select the
a number in the Weight box, that 1. To set these options, check the
check box of the category you want
means your website has been set up “Variants” box and then scroll
the item to be under. To add a new
with weight-based shipping. For any down to the “Pricing” box. You
category, select the “New Category”
new products added, you will need will see within the Pricing Box a
option at the bottom of the box. It
to input a weight in pounds to calcu- section labeled “Variation Op-
will ask you to type in the name of
late the proper shipping. The Inven- tion Menus.”
the category. Do so and click the
tory check box is where you will be Add button just beneath it. 2. Within the “Variation Option
able to change the number of prod- Menu” section, you should see
Catalog Tags: Ignore this box com-
ucts you have in stock. The SKU box two more boxes. Beneath those
pletely.
is the item number. SKU stands for boxes you will find three buttons:
Settings: This section allows you to
Stock Keeping Unit, meaning each “Add Menu”, “Link Variations”
implement additional functionality
number in that box is unique to the and “Add Option”. For you to add
to your web store. Here you will find
product in your website. This item a new menu for a customer to
options for Featured Products, Vari-
number matches the item number select a color you must hit the
ants, Add-Ons and Processing Time.
on your drop shipper’s website. If “Add Menu” button. It will fill the
you are working with multiple drop Featured Products: This check box two boxes with “Option Menu 1”
shippers, it is recommended to use has the same functionality as the on the left and “New Option 1” &
a prefix to your SKU that is unique stars on the products list page. “New Option 2” on the right.
to the drop shipper. For example, if When this box is checked, the item
3. Change these menu names by
will show up on the home page as
simply clicking once on them to
a featured product. When it is un-
highlight them, then type the
checked, it will only show up in the
titles you would like. If you have
catalog.
more than two colors, add an-
Variants (See Next Page): Variants other option in the right box by
are used when you are selling and clicking the “Add Option” button.
item that has several different op- Each time you click it, a new op-
tions to choose from, such as sizes tion will be added, and you can
and colors. For example, if you have input the names accordingly.
8. 4. To add a second menu
for sizing, you will need
to repeat steps 2 and 3.
5. After you have added
all the options you
want, you will need to
add pricing and inven-
tory options for each
of the combinations.
The system will auto-
matically output the
possible combinations
below the “Variation
Option Menus” box.
You must fill in the pric-
ing the same way you
would without options.
(Click here to see how
to fill in pricing).
6. Deleting an Option or
Menu: At any time if
you want to delete a
size or color, simply go
to the option you want
to delete and hover
over the selection with
your mouse. You should
see a red circle with a
dash in it. Clicking this
will delete the selec-
tion.
Add Ons: An add-on to a
product includes anything
someone can purchase for
an extra fee. For example,
if your drop shipper al-
lows a line of embroidery
to be added to any piece of
clothing, this would be con-
sidered an Add On. When
this box is checked, you will
notice an “Add-On Option
Menu” option in the Pricing
section. The “Add Ons” will
be at the bottom beneath
all the pricing of items.
1. To set these options,
check the “Add-ons”
box and then scroll
9. down to the “Pricing” box. You fill the two boxes with “Add-on input the names accordingly.
will see within the Pricing Box a Group 1” on the left and “New 4. To add a second menu for anoth-
section labeled “Add-on Option Option 1” & “New Option 2” on er Add-on option, you will need
Menus.” the right. to repeat steps 2 and 3.
2. Within the “Add-on Option 3. Change these menu names by 5. After you have included all the
Menu” section, you should see simply clicking once on them to Add-ons you want, you will need
two more boxes. Beneath those highlight them, then type the to add pricing and inventory
boxes you will find three but- titles you would like. If you have options for each of the combi-
tons: “New Add-on Group” and more than two Add-ons, add an- nations. The system will auto-
“Add Option”. For you to add other option in the right box by matically output the possible
a new menu for a customer to clicking the “Add Option” button. combinations below the “Varia-
select an add-on, you must hit Each time you click it, a new op- tion Option Menus” box. You
the “Add Menu” button. It will tion will be added and you can must fill in the pricing the same
Managing Categories
way you would without options. put a time range in (from 1 day to category or the “edit” button will get
(Click here to see how to fill in X-days). you into the Category Editor. This is
pricing). Another submenu of the Catalog the section where you will be able to
6. Deleting an Option or Menu: At option is Categories. Clicking on change the name of a category, the
any time if you want to delete this section will get you into the description of a category and upload
a size or color, simply go to the category editor. This is the location the photos that represent the cat-
option you want to delete and that allows you to edit category egory.
hover over the selection with names and descriptions. This sec- Delete: Clicking this will delete the
your mouse. You should see a tion is much more robust than the category from the system. This is
red circle with a dash in it. Click- category section within the product useful in case you add a duplicate
ing this will delete the selection. editor. When you hover your mouse category or decide to no longer offer
Processing Time: If you have custom over the name of the categories, that category.
items, you may need to notify cus- you will see three options show up View: Clicking this will open up a
tomers of a processing time. You can beneath the title: Edit, Delete and new browser window that will al-
do this by selecting the processing View. low you to see the products within
time checkbox. This will ask you to Edit: Clicking on the name of the that category. It will also allow you
10. Managing Promotions
to see exactly what your customers one free promotion (labeled as ‘buy ed, the promotion will only apply to
will see when browsing through this X, get Y’ in the menu). the items you specify and they must
category. Conditions: The conditions section be in the cart for the promotion to
Promotions are the easy way to man- is what allows you to set the criteria be active.
age sales and deals on your website. that this promotion will be valid. for The second dropdown box is where
When you add input into the promo- The first dropdown menu allows you you will select if a series of condi-
tions section, you will see a list of all to select what products this promo- tions must be met before the dis-
the promotions that you have, both tion will apply to. The choices here count is applied. If you select “all”
active and inactive. To add a new are catalog product, shopping cart, then every condition you set must
promotion, click the “New Promo- and cart item. When catalog prod- be met for the promotion to acti-
tion” at the top of the page. It will uct is selected, this will apply to any vate. If you select “any”, then only
load into the promotions editor. product in the catalog. You will be one condition must be met for the
Promotion Name: You will want to able to refine promotions with the promotion to activate.
title each promotion to keep track conditions section at the bottom of The next series of dropdowns is
of what promotions do what. An ex- this box. Therefore, if you want the where you can get specific with your
ample of a promotion name would category “Jackets” to be 10% off conditions. In the image you can see
be “Christmas 10% Off Sale.” throughout your store, you don’t that we have set that this promotion
Discount: This section will be where have to go edit each jacket’s price. will only be active for products that
you can set what type of discount When shopping cart is selected, the are categorized as Jackets AND have
you want to apply. The dropdown promotions will only apply for the the word Leather in their name. The
menu will allow you to make your shopping cart. You would use this first dropdown menu allows you to
selection. You can have a percentage option should you want to give 10% make a selection of Name, Category,
off, a dollar amount off, you can of- off if a customer spends over $150 Variation, Price, Sale Price, Type, and
fer free shipping, or do a buy one get on items. When cart item is select- Stock. This will be the main section
11. you want to determine what prod- setting that Small Business Success,
ucts get the promotions. The second Inc. has set up for you and we do not
dropdown will give you a series of advise changing these settings un-
options that apply to the section. less you have altered your PayPal ac-
The last text box is where you would count. Click on PayPal in blue to edit
want to put the specific condition. · Option Name- Change the name
Save: In the save box you will see a of the option when on the pay-
start date and end date option. This ment screen.
is so you can automate promotions. · E-mail Account- Enter your Pay-
If you put a start date some time in Pal account e-mail address to in-
the future, then the promotion will sure correct payment.
automatically start on that date and · Enable order verification- Veri-
automatically end on the end date fies order with PayPal
you have inputted. · Use with PayPal Sandbox- FOR
DEVELOPERS ONLY, allows de-
Shopp Setup velopers to test different PayPal
This section controls how your shop- Add-ons they are working on.
ping cart will work. You will find vari- Add Payment System- Select which
ous areas to adjust taxes, shipping option you wish to add, again PayPal
and add different ways for people is the default setting that Small Busi-
to pay. When you click on setup the ness Success, Inc. has set up for you.
first page that comes up allows you Any additional payment methods
to insert basic information: will be handled at your own risk.
• Support Key- Already activated Shipping Settings
key that authorizes your website To edit existing shipping options:
for usage. DO NOT DE-ACTIVATE Click on the shipping option that you
THIS KEY. If you accidentally de- wish to change. Fill in the appro-
activate the key please contact priate fields in regards to what you
Small Business Success and we wish to change. Click “Add Destina-
will attempt to re-activate it. tion Rate” to add addition countries.
• Base of Operations- The location Click the blue “Save Changes” but-
of your business, the left box is ton to save your edits.
for the country in which you op- To add new shipping options: Click
erate and the right box is for the the drop down menu labeled “Add
State or Provence. a shipping method..” select which
• Target Markets- Select which method fits the new option that you
countries your customers live in wish to add. Fill in the appropriate
that you wish to do business. fields in regards to what you wish to
• Merchant Email- Primary email change. Click “Add Destination Rate”
address that notifications about to add addition countries. Click the
your business (including sales blue “Save Changes” button to save
and customer interaction) will your edits.
be sent. Tax Settings
• Business Name- The legal name To edit the current tax rate for your
of your business. state, or if your business moves
• Business Address- (optional) En- states, click the blue “%- State,
ter the mailing address of your Country” (i.e. 6% — Michigan, USA).
business. On the next screen, change the rate
Payment Settings and/or location of your business.
PayPal Standard- This is the default
