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1203 Preservation Park Way, Suite 302 Oakland, CA 94612 | Tel: 510-268-1260 | schoolhealthcenters.org
July 10, 2019
SCHOOL-BASED MENTAL
HEALTH
BEST PRACTICE SERIES:
Screening, Brief Intervention &
Referral to Treatment
The California School-
Based Health Alliance is
the statewide
non-profit organization
dedicated to improving
the health & academic
success of children &
youth by advancing health
services in schools.
Learn more:
schoolhealthcenters.org
Putting Health Care in Schools
• Conference
registration discount
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Sign up today:
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California School-Based Health Conference
May 14-15, 2020 | Sacramento
The views, opinions, and content
expressed in this presentation do not
necessarily reflect the views, opinions, or
policies of the Center for Mental Health
Services (CMHS), the Substance Abuse
and Mental Health Services
Administration (SAMHSA), or the U.S.
Department of Health and Human
Services (HHS).
DISCLAIMER
6
Andrew Kurtz, MFT
Integrated Substance Abuse Programs
Department of Psychiatry & Biobehavioral Sciences
David Geffen School of Medicine at UCLA
Pacific Southwest Addiction Technology Transfer Center
www.uclaisap.org
www.psattc.org
We have a team of dedicated and skilled trainers who
deliver SBIRT training throughout the state of
California:
• Thomas E. Freese, PhD
• Beth Rutkowski, MPH
• James Peck, PsyD
• Andrew Kurtz, MA, MFT
• Albert Hasson, MSW
• Grant Hovik, MA
7
1. Increase knowledge of screening and
brief intervention concepts
and techniques
2. Introduce and practice
screening and
identification skills
3. Review Motivational
Interviewing Skills needed
for Brief
Interventions
4. Develop skills to deliver the F.L.O.
Brief Intervention 8
In 2013, the USPSTF recommended that clinicians screen adults age
18 years or older for alcohol misuse and provide those reporting risky
or hazardous drinking with brief behavioral counseling interventions
to reduce alcohol misuse.
Effective January 1, 2014, California provides Alcohol Screening,
Brief Intervention, and Referral to Treatment (SBIRT) in
primary care settings to all Medi-Cal beneficiaries, 18 years
and older.
Adolescent Medi-Cal beneficiaries ages 11-17 are to be assessed
annually in primary care settings using the CRAFFT.
** Effective January 1, 2014, the law requires that Alternative Benefit Plans cover preventive services described in
section 2713 of the Public Health Service Act as part of essential health benefits. Section 2713 includes, among others,
alcohol screening and brief behavioral interventions. (Affordable Care Act Section 4106).**
9
13
Substance abuse is a leading cause of illness and death. It can:
• Lead to unintentional injuries and violence
• Exacerbate medical conditions (e.g. diabetes, hypertension, sleep disorders)
• Exacerbate neuropsychiatric disorders (e.g. depression, sleep disorders)
• Induce injury/illness(e.g. stroke, dementia, cancers)
• Result in infectious diseases and infections (e.g. HIV, Hepatitis C)
• Affect the efficacy of prescribed medications
• Be associated with abuse of prescription medications
• Result in low birth weight, premature deliveries, and developmental disorders
• Result in dependence, which may require multiple treatment services
16Conclusion: Substance abuse has a major impact on public health
17
The Drug Danger Zone: Most Illicit
Drug Use Starts in Teenage Years
SOURCE: NIDA. (2014). Drugs, Brains, and Behavior: The Science of Addiction.
18
19
Continuing Brain Development
Early in development, synapses are rapidly created and
then pruned back. Children’s brains have twice as many
synapses as the brains of adults. Shore, 1997
Information taken from NIDA’s Science of Addiction
http://www.drugabuse.gov/ScienceofAddiction/
SOURCE: Gagtay, et al., 2004. 20
Brain Development
Ages 5-20 years
 MRI scans of healthy children and teens compressing
15 years of brain development (ages 5–20).
 Red indicates more gray matter, blue less gray matter.
 Neural connections are pruned back-to-front.
 The prefrontal cortex ("executive" functions), is last to mature.
Tips for Working with Adolescents
 Don’t pretend to know it all (you probably
don’t)
 Be curious
 Develop discrepancy
 Connect to identified values
 Use open-ended questions
21
Substance Abuse Challenges:
30.5 Million Americans Are Current* Users of Illicit Drugs
SOURCE: SAMHSA, 2017 National Survey on Drug Use and Health (released in 2018).
Alcohol 140.6 M →
Slightly more than half (51.7 percent) of Americans aged 12 or older reported being
current drinkers of alcohol in the 2017 survey, which was higher than the 2016 rate
(50.7 percent). This translates to an estimated 140.6 million current drinkers in 2017.
What is SBIRT?
SBIRT is a comprehensive, integrated, public health
approach to the delivery of early intervention and
treatment services
 For individuals with substance use disorders
 Individuals at risk of developing these disorders
Primary care centers, trauma centers, and other
community settings provide opportunities for early
intervention with at-risk substance users
Before more severe consequences occur
23
• Increase access to care for persons with
substance use disorders and those at risk
of substance use disorders
• Foster a continuum of care by integrating
prevention, intervention, and treatment
services
• Improve linkages between health care
services and alcohol/drug treatment
services
24
Screening: Very brief set of questions that identifies risk
of substance-related problems
Brief Intervention: Brief counseling that raises
awareness of risks and motivates client toward
acknowledgement of problem
Brief Treatment: Cognitive behavioral work with clients
who acknowledge risks and are seeking help
Referral: Procedures to help patients access specialized
care
25
• Brief interventions trigger change
• A little counseling can lead to significant
change, e.g., 5 min. has same impact as 20 min
• Research is less extensive for illicit drugs, but
promising
• Cocaine/heroin users seen in primary care: 50%
higher odds of abstinence at follow-up after
receiving BI than those who didn’t get BI
26
27
Behavior
change
Awareness
of problem
Motivation
Presenting
problem Screening
results
28
Severe Problem
Users
Hazardous & Harmful
Users
Non-Users or Low Risk Users
SBIRT
SBIRT
29
• Substance use is a global public health issue
• Substance use is associated with significant
morbidity and mortality
• Early identification and intervention reduces
substance-related health consequences
30
1. Underweight
2. Unsafe sex
3. High blood pressure
4. Tobacco consumption
5. Alcohol consumption
6. Unsafe water, sanitation, and hygiene
7. Iron deficiency
8. Indoor smoke from solid fuels
9. High cholesterol
10. Obesity 31
Study Results - conclusions Reference
Trauma patients 48% fewer re-injury (18 months)
50% less likely to re-hospitalize
Gentilello et al, 1999
Hospital ER
screening
Reduced DUI arrests
1 DUI arrest prevented for 9 screens
Schermer et al, 2006
Physician offices 20% fewer motor vehicle crashes over 48 month
follow-up
Fleming et al, 2002
Meta-analysis Interventions reduced mortality Cuijpers et al, 2004
Meta-analysis Treatment reduced alcohol, drug use
Positive social outcomes: substance-related work or
academic impairment, physical symptoms (e.g.,
memory loss, injuries) or legal problems (e.g.,
driving under the influence)
Burke et al, 2003
Meta-analysis Interventions can provide effective public health
approach to reducing risky use.
Whitlock et al, 2004
Study Cost Savings Authors
Randomized trial of brief
treatment in the UK
Reductions in one-year healthcare costs
$2.30 cost savings for each $1.00 spent
in intervention
(UKATT, 2005)
Project TREAT (Trial for Early
Alcohol Treatment)
randomized clinical trial:
Screening, brief counseling in
64 primary care clinics of
nondependent alcohol misuse
Reductions in future healthcare costs
$4.30 cost savings for each $1.00 spent
in intervention (48-month follow-up)
(Fleming et al,
2003)
Randomized control trial of
SBI in a Level I trauma center
Alcohol screening and
counseling for trauma patients
(>700 patients).
Reductions in medical costs
$3.81 cost savings for each $1.00 spent
in intervention.
Gentilello et al,
2005)
Screening & Brief Intervention for Illicit Drugs:
Significant Reduction of Morbidity and Mortality*
Study Results - conclusions Reference
International
randomized
controlled trial in
primary care
• 60% of brief intervention group significantly
reduced illicit substance use (3 months).
• Most influential components of BI for
participants: hearing screening score, the
interview, and “hearing themselves speak”
World Health
Organization, 2008
6-sites nationally:
trauma centers,
ERs, primary care,
hospitals
• Rates of illicit drug use reduced 67% (6 months)
• Improvements in general health, mental health
and social measures
• Feasibility of alcohol & drug screening
demonstrated in variety of healthcare settings
Madras et al.,
2009
9 hospital ERs in
Washington State
• Significantly less use of illicit substances and
alcohol, improved mental health, increased
employment, and reduced homelessness.
• Patients twice as likely to enter SU treatment
Estee et al., 2010
12 sites in Colorado
(ER, primary care,
FQHCs, trauma)
• Days using illicit drugs reduced by 47% (6
months)
• Daily alcohol use reduced by 49% (6 months).
SBIRT Colorado,
2012
* Screening for drug use is not currently reimbursable.
Screening & Brief Intervention for Illicit Drugs:
Significant Reduction in Healthcare Costs
Study Cost Savings Authors
9 hospital ERs in
Washington State
Medicaid costs reduced $366 per
person per month.
Estee et al.,
2010
* Screening for drug use is not currently reimbursable.
Brief interventions are most successful
when clinicians relate patients’
risky substance use
to
improvement in their overall
health and well-being
36
37
Severe
Substantial
Moderate
Mild
None
Specialized
Treatment
Brief
Intervention
Prevention
4M people (1%) receiving treatment*
23M people (8%) have problems
needing treatment, but not receiving it*
≈ 60-80M people (≈19-25%)
using at risky levels
US Population:
316,148,990
US Census Bureau, Population Division
July 2013 estimate
*NSUDH, 2012 results 38
In treatment (4 Million)
• Diagnosable problem with substance use
• Referred to treatment by:*
*Los Angeles County Data
Self/Family 37%
Criminal Justice 25%
Other SUD Program 8%
County Assessment Center 19%
Healthcare 3%
Other 8%
Healthcare 3%
39
In need of treatment (23 Million)
• Reported problems associated with use
• Not in treatment currently
• 1.7% Made an effort to get treatment
• 3.7% Felt they needed treatment, but
made no effort to get it.
• 94.6% Did not feel that they needed
treatment
Conclusion: The vast majority of people
with a diagnosable illicit drug or alcohol
disorder are unaware of the problem or
do not feel they need help.
40SOURCE: SAMHSA, NSDUH, 2012 results.
Using at risky levels (60-80 Million)
• Do not meet diagnostic criteria
• Level of use indicates risk of developing
a problem.
• Some examples…
Drinks 3-4 glasses of wine a few
times per week
Pregnant woman occasionally has
a shot of vodka to relieve stress
Adolescent smokes marijuana
with his friends on weekends
Occasionally takes one or two
extra Vicodin to help with pain
These people
may need
services,
but will
never enter
the treatment
system
41
As long as specialty care programs (SUD
treatment programs) are the only places that
address substance use:
• Most individuals with severe substance-related
problems will not receive treatment
• Virtually all individuals with moderately risky
use will not receive professional attention that
might otherwise have prevented escalation to
more severe health consequences
42
Screening
to Identify Patients At Risk for
Substance Use Problems
45
 Men: No more than 4 drinks on any day and 14 drinks
per week
 Women: No more than 3 drinks on any day and 7
drinks per week
 Men and Women >65: No more than 3 drinks
on any day and 7 drinks per week NIAAA, 2011
Drinking Guidelines
Beer Wine Fortified Wine Liquor
12 oz 5 oz 3.5 oz 1.5 oz
12 fl oz of
regular
beer
= 8-9 fl oz of
malt
liquor
(i.e. Olde
English;
shown in a
12-oz glass
but usually
purchased in
40 oz btls)
= 5 fl oz of
table wine
= 3-4 oz of
fortified
wine
(i.e. sherry,
port,
Thunderbird;
3.5 oz
shown)
= 2-3 oz of
cordial,
liqueur, or
aperitif
(2.5 oz
shown)
= 1.5 oz of
brandy
(a single
jigger or
shot)
= 1.5 fl oz shot
of
80-proof
spirits
("hard
liquor")
about 5%
alcohol
about 7%
alcohol
about 12%
alcohol
about 17%
alcohol
24-35%
alcohol
about 40%
alcohol
about 40%
alcohol
Screen Target
Population
#
Item
Assessment Setting
(most
common)
Type
ASSIST
(WHO)
-Adults
-Validated in
many cultures
and languages
8 Hazardous, harmful, or
dependent drug use (including
injection drug use)
Primary Care Interview
AUDIT
(WHO)
-Adults and
adolescents
-Validated in
many cultures
and languages
10 Identifies alcohol problem use
and dependence. Can be used
as a pre-screen to identify
patients in need of full
screen/brief intervention
-Different
settings
-AUDIT C-
Primary Care
(3 questions)
Self-admin,
Interview,
or compu-
terized
DAST-
10
Adults 10 To identify drug use problems in
past year
Different
settings
Self-admin/
Interview
CRAFFT Adolescents 6 To identify alcohol and drug
abuse, risky behavior, &
consequences of use
Different
settings
Self-admin
TWEAK Pregnant
women
5 -Risky drinking during
pregnancy. Based on CAGE.
-Asks about number of drinks
one can tolerate, alcohol
dependence, related problems
Primary Care,
Women’s
organizations,
etc.
Self-admin,
Interview,
or compu-
terized
• All current screening instruments are based
on DSM-IV diagnostic criteria
• What happens in DSM-5?
58
• Substance Use Disorder
• Re-conceptualized to single, one-dimensional
condition, i.e. no more “substance abuse” or
“substance dependence”
• Craving / strong desire to use (new criterion)
• Legal problems removed as criterion
• 11 criteria, as follows:
59
60
1. ______ is often taken in larger amounts or over a longer period than
was intended.
2. There is a persistent desire or unsuccessful efforts to cut down or
control _____ use.
3. A great deal of time is spent in activities necessary to obtain
__________ , or recover from its effects.
4. Craving, or a strong desire or urge to use _____________
5. Recurrent ______ use resulting in a failure to fulfill major role
obligations at work, school, or home.
6. Continued ______ use despite having persistent or recurrent social or
interpersonal problems caused or exacerbated by the effects of
alcohol.
7. Important social, occupational, or recreational activities are given up
or reduced because of ______ use.
8. Recurrent ______ use in situations in which it is physically hazardous.
9. ______ use is continued despite knowledge of having a persistent
or recurrent physical or psychological problem that is likely to have
been caused or exacerbated by alcohol.
10. Tolerance, as defined by either of the following:
1. A need for markedly increased amounts of alcohol to achieve
intoxication or desired effect.
2. A markedly diminished effect with continued use of the same
amount of ______
11. Withdrawal, as manifested by either of the following:
1. The characteristic withdrawal syndrome for alcohol (refer to
Criteria A and B of the criteria set for alcohol withdrawal).
2. ______ is taken to relieve or avoid withdrawal symptoms.
61
• Criteria 1-4 assess impulse control
• Criteria 5-7 assess social impairment
• Criteria 8-9 assess level of risk associated with use
• Criteria 10-11 assess tolerance/withdrawal
• Severity Rating:
• 2-3 criteria: Mild
• 4-5 criteria: Moderate
• 6 or more criteria: Severe
62
The DSM-5 revisions are intended to:
(1) Strengthen the reliability of substance use diagnoses by
increasing the number of required symptoms
(2) Clarify the definition of "dependence," which is often
misinterpreted as implying addiction and has at its core
compulsive drug-seeking behaviors. In contrast, features of
physical dependence, such as tolerance and withdrawal, can
be normal responses to prescribed medications that affect
the CNS and that need to be differentiated from addiction
Stetka & Correll. A Guide to DSM-V. Medscape Psychiatry, 2013
63
Added:
Cannabis Withdrawal
Caffeine Withdrawal
Tobacco Use Disorder
Removed:
Polysubstance Dependence
Moved:
Gambling Disorder (from Impulse Control Disorders to
Substance-Related/Addictive Disorders)
Not Added:
Hypersexual Disorders (Section III-further research)
64
• BAC/Drug Screen
• Pre-Screens
• AUDIT
• AUDIT-C
• DAST
• CRAFFT
• ASSIST
83
• Car, Relax, Alone, Forget, Family, Trouble
• The CRAFFT is a behavioral health screening tool for use with
adolescents and young adults under the age of 21 and is
recommended by the American Academy of Pediatrics'
Committee on Substance Abuse for use with adolescents
• Consists of 6 questions developed to screen adolescents for
high risk alcohol and other drug use disorders simultaneously
• Short and effective
• Designed to assess whether a longer conversation about the
context of use, frequency, and other risks and consequences of
alcohol and other drug use is warranted
84
http://www.ceasar-boston.org/CRAFFT/
85
86
88
Knight JR, Sherritt L, Shrier LA, et al. (2002). Validity of the CRAFFT substance abuse screening
test among adolescent clinic patients. Arch Pediatr Adolesc Med 156(6), 607-14.
Score of 0: No Evidence of risk
Score of 1 or more: Positive screen;
indicates need for further assessment
89
90
91
92
94
Young man is treated in the ER after a car accident. He had
been drinking heavily before the accident. How does the doctor
address drinking in this video?
95
96
What is Motivational
Interviewing?
It is:
A style of talking with people constructively
about reducing their health risks and changing
their behavior.
97
What is Motivational
Interviewing?
It is designed to:
Enhance the client’s own motivation to change
using strategies that are empathic and non-
confrontational.
98
MI - The Spirit: Style
 Nonjudgmental and collaborative
 Based on patient and clinician partnership
 Gently persuasive
 More supportive than argumentative
 Listens rather than tells
 Communicates respect and acceptance for
patients
99
MI - The Spirit: Patient
 Responsibility for change is left with the
patient
 Change arises from within rather than being
imposed from without
 Emphasis on patient’s personal choice for
deciding future behavior
 Focus on eliciting the patient’s own concerns
100
All change contains an
element of ambivalence.
We “want to change and
don’t want to change”
Patients’ ambivalence about
change is the “meat” of the
brief intervention.
101
How does MI differ from traditional or
typical medical counseling?
 AMBIVALENCE is the key issue to be
resolved for change to occur.
 People are more likely to change when they hear
their own discussion of their ambivalence.
 This discussion is called “change talk” in MI.
 Getting patients to engage in “change talk” is a
critical element of the MI process.
*Glovsky and Rose, 2008
102
103
Avoid questions that inspire a yes/no answer.
The good
things
about
______
The not-
so-good
things
about ____
The good
things
about
changing
The not-so-
good things
about
changing
• Use reflective listening and empathy
• Avoid confrontation
• Explore ambivalence
• Elicit “change talk”
104
• Open-ended questioning
• Affirming
• Reflective listening
• Summarizing
Building Motivation OARS
(the micro-skills)
105
Open and Closed
Questions Quiz
1. Don’t you think your drinking is part of
the problem?
2. Tell me about when you were able to
quit smoking?
3. How is it going with managing your pain
meds?
4. Do you know you might die if you don’t
stop using?
5. What do you want to do about your
drinking?
C
O
O
C
O
6. Can you tell me about what you know
about your heart condition?
C
• Listen to both what the patient says and to what
the patient means
• Demonstrate empathy without judging what
patient says
• You do not have to agree
• Be aware of intonation
• Reflect what patient says with statement, not with a
question, e.g., “You couldn’t get up for work in the
morning.”
107
We are listening to understand, NOT to diagnose and fix
a problem, which is how most healthcare interactions are
oriented, as demonstrated here
• Repeating – Repeating what was just said.
• Rephrasing – Substituting a few words that
may slightly change the emphasis.
• Paraphrasing – Major restatement of what
the person said. Listener infers meaning of
what was said. Can be thought of as
continuing the thought.
• Reflecting Feeling – Listener reflects not
just the words, but the feeling or emotion
underneath what the person is saying.
108
109
1. Simple Reflection (repeat)
2. Amplified Reflection (amplify/exaggerate
the consumer’s point)
3. Double-Sided Reflection
(captures both sides of the
ambivalence)
110
• Challenging
“What do you think you are doing?”
• Warning
“You will damage your liver if you don’t stop
drinking.”
• Finger-wagging
“If you want to be a good student, you must stop
drinking on school nights.”
111
Change talk consists of self-motivational
statements that suggest:
• Recognition of a problem
• Concern about staying the same
• Intention to change
• Optimism about change
Moving Toward “Change Talk”:
the DARN Steps
112
Desire
Ability
Reason Need Commitment
What if…?
 What if the patient doesn’t say ANY change talk?
 “Actions speak louder than words.” Do the patient’s
actions express any change talk? (Can you address any
discrepancy between their words and their actions?)
 Pt: “This program is worthless. I don’t want anything to do
with it.”
 “On the one hand, you don’t really want to be here and you
don’t think it will help you at all. On the other hand, you’re still
sitting here with me. I’m wondering how that adds up.”
 Pt: ?
113
What If, Continued
 No, I mean it: What if the patient gives you NO change
talk? AT ALL?
 Try reflecting the resistance. Can you get even MORE
resistant than the patient?
Patient: “My PO wants me working and going to counseling
and TASC. You guys want me going to all these meetings,
making curfew, giving you all my money. My wife is always
on my case. I’m gonna have to get loaded just to deal with
you all!”
Staff: “It would be impossible to deal with all these people
sober. In fact, nobody could do it!”
 Patient: “Well ok, maybe not impossible…”
114
What If, Continued
 Consider the possibility that you are not talking about
the right issue…
115
SUD
Pain
Family Medical
Issues
MH
SUD
116
118
Behavior
change
Awareness
of problem
Motivation
Presenting
problem Screening
results
Which of these techniques you use with any
given patient depends on where the patient is in
the process of changing
The first step is to be able to identify where the
patient is coming from
119
Stages of Change:
Primary Tasks
1. Precontemplation
Definition:
Not yet considering change or
is unwilling or unable to change.
Primary Task:
Raising Awareness 2. Contemplation
Definition:
Sees the possibility of change but
is ambivalent and uncertain.
Primary Task:
Resolving ambivalence/
Helping to choose change
3. Determination
Definition:
Committed to changing.
Still considering what to do.
Primary Task:
Help identify appropriate
change strategies
4. Action
Definition:
Taking steps toward change but
hasn’t stabilized in the process.
Primary Task:
Help implement change strategies
and learn to eliminate
potential relapses
5. Maintenance
Definition:
Has achieved the goals and is
working to maintain change.
Primary Task:
Develop new skills for
maintaining recovery
6. Recurrence
Definition:
Experienced a recurrence
of the symptoms.
Primary Task:
Cope with consequences and
determine what to do next
120
Stages of Change: Intervention Matching Guide
• Offer factual information
• Explore the meaning of events that
brought the person to treatment
• Explore results of previous efforts
• Explore pros and cons of targeted
behaviors
• Explore the person’s sense of self-
efficacy
• Explore expectations regarding what
the change will entail
• Summarize self-motivational
statements
• Continue exploration of pros and cons
• Offer a menu of options for change
• Help identify pros and cons of various
change options
• Identify and lower barriers to change
• Help person enlist social support
• Encourage person to publicly
announce plans to change
• Support a realistic view of change
through small steps
• Help identify high-risk situations and
develop coping strategies
• Assist in finding new reinforcers of
positive change
• Help access family and social support
• Help identify and try alternative
behaviors (drug-free sources of
pleasure)
• Maintain supportive contact
• Help develop escape plan
• Work to set new short and long term
goals
• Frame recurrence as a learning
opportunity
• Explore possible behavioral,
psychological, and social antecedents
• Help to develop alternative coping
strategies
• Explain Stages of Change & encourage
person to stay in the process
• Maintain supportive contact
1. Pre-
contemplation
2.
Contemplation
3.
Determination
4.
Action
5.
Maintenance
6.
Recurrence
121
Same scenario, but different doctor. What does this doctor do
that is different? Does it work?
122
123
124
Avoid Warnings!
125
F L O W
Feedback
Listen&Understand
Warn
OptionsExplored
(that’s it)
126
Feedback
Setting the stage
Tell screening results
Listen & understand
Explore pros & cons
Explain importance
Assess readiness to change
Options explored
Discuss change options
Follow up
127
F L OFeedback
Listen&Understand
OptionsExplored
The Feedback Sandwich
128
Ask Permission
Give Feedback
Ask for Response
129
What you need to cover:
1. Range of scores and context
2. Screening results
3. Interpretation of results (e.g., risk level)
4. Patient feedback about results
130
What do you say?
1. Range of score and context - Scores on the AUDIT range
from 0-40. Most people who are social drinkers score less
than 8.
2. Results - Your score was 18 on the alcohol screen.
3. Interpretation of results - 18 puts you in the moderate-
to-high risk range. At this level, your use is putting you at
risk for a variety of health issues
4. Patient reaction/feedback - What do you make of this?
The 1st Task: Feedback
Handling Resistance
• Look, I don’t have a drug problem.
• My dad was an alcoholic; I’m not like him.
• I can quit using anytime I want to.
• I just like the taste.
• Everybody drinks in college.
What would you say?
131
The 1st Task: Feedback
Easy Ways to Let Go
• I’m not going to push you to change anything
you don’t want to change.
• I’d just like to give you some information.
• What you do is up to you.
132
The 1st Task: Feedback
Finding a Hook
• Ask the patient about their concerns
• Provide non-judgmental feedback/information
• Watch for signs of discomfort with status quo or interest
or ability to change
• Always ask this question: “What role, if any, do you
think alcohol played in your (getting injured)?
• Let the patient decide.
• Just asking the question is helpful.
133
Activity: Role-Play
Using AUDIT results from Chris, let’s practice F:
Role-play Giving Feedback using completed
screening tools
• Focus the conversation
• Get the ball rolling
• Gauge where the patient is
• Hear their side of the story
134
F L OFeedback
Listen&Understand
OptionsExplored
135
136
Tools for Change Talk
• Pros and Cons
• Importance/Readiness Ruler
137Avoid questions that call for a yes/no answer.
The good
things
about
______
The not-
so-good
things
about ____
The not-so-
good things
about
changing
The good
things
about
changing
138
Listen for the Change Talk
• Maybe drinking did play a role in what happened.
• If I wasn’t drinking this would never have happened.
• Using is not really much fun anymore.
• I can’t afford to be in this mess again.
• The last thing I want to do is hurt someone else.
• I know I can quit because I’ve stopped before.
Summarize, so they hear it twice!
139
Strategies for Weighing the Pros and Cons
• What do you like about drinking? What does it do for you?
• What are the not-so-good aspects of drinking?
• What else are you aware of about your drinking?
Summarize Both Pros and Cons
“On the one hand you said..,
and on the other you said….”
140
Importance/Confidence/Readiness
On a scale of 1–10…
• How important is it for you to change your drinking?
• How confident are you that you can change your drinking?
• How ready are you to change your drinking?
For each ask:
• Why didn’t you give it a lower number?
• What would it take to raise that number?
1 2 3 4 5 6 7 8 9 10
The Payoff for Asking the Questions…
 These questions will lead to a working
treatment plan
 Stage of change
 Benefits of use
 Consequences of use
 Willingness to work on these issues
141
Activity: Role Play
Let’s practice L:
Role-play Listen & Understand using completed
screening tool
• Pros and Cons
• Importance/Confidence/Readiness Scales
• Develop Discrepancy
• Dig for Change
142
O
OptionsExplored
F LFeedback
Listen&Understand
143
What now?
• What do you think you will do?
• What changes are you thinking about making?
• What do you see as your options?
• Where do we go from here?
• What happens next?
144
Offer a Menu of Options
• Manage drinking/use (cut down to low-risk limits)
• Eliminate your drinking/drug use (quit)
• Never drink and drive (reduce harm)
• Utterly nothing (no change)
• Seek help (refer to treatment)
145
During MENUS you can also explore previous
strengths, resources, and successes
• Have you stopped drinking/using drugs before?
• What personal strengths allowed you to do it?
• Who helped you and what did you do?
• Have you made other kinds of changes
successfully in the past?
• How did you accomplish these things?
146
Giving Advice Without Telling Someone What to Do
• Provide Clear Information (Advice or Feedback )
• What happens to some people is that…
• My recommendation would be that…
• Elicit their reaction
• What do you think?
• What are your thoughts?
147
The Advice Sandwich
148
Ask Permission
Provide Suggestion
Ask for Response
Closing the Conversation (“SEW”)
149
• Summarize patient’s views (especially the pro)
• Encourage them to share their views
• What agreement was reached (repeat it)
Activity: Role Play
Let’s practice O: Role Play Options Explored
• Ask about next steps, offer menu of options
• Offer advice if relevant
• Summarize patient’s views
• Repeat what patient agrees to do
150
151
152
Feedback
• Range
Listen and Understand
• Pros and Cons
• Importance/Confidence/Readiness Scales
• Summary
Options Explored
• Menu of Options
At follow-up visit:
• Inquire about use
• Review goals and progress
• Reinforce and motivate
• Review tips for progress
153See reference list
Challenges to SBIRT Efficacy
 The brief intervention is too brief
 Motivation for change is lacking
 Effective linkage is difficult
Saitz, 2015
 Patient, provider, and system characteristics
hinder transition to services and outcomes
 Patient knowledge, expectations and SUD
treatment preference can act as barriers
Cucciare, et al, 2015
167
Considerations to address barriers
 The “RT” needs additional empirical evidence
and rigorous trial
 Effective RT needs to be incorporated
specifically – not as an afterthought
 Identify barriers AND facilitators
 Repeated contact is key
 Integrated case management consistent with
readiness to change is essential
168SOURCE: Glass, 2015
Closing the Conversation (“SEW”)
173
• Summarize patient’s views (especially the pro)
• Encourage them to share their views
• What agreement was reached (repeat it)
Activity: Role Play
Let’s practice O: Role Play Options Explored
• Ask about next steps, offer menu of options
• Offer advice if relevant
• Summarize patient’s views
• Repeat what patient agrees to do
174
175
176
Feedback
• Range
Listen and Understand
• Pros and Cons
• Importance/Confidence/Readiness Scales
• Summary
Options Explored
• Menu of Options
At follow-up visit:
• Inquire about use
• Review goals and progress
• Reinforce and motivate
• Review tips for progress
177See reference list
Challenges to SBIRT Efficacy
 The brief intervention is too brief
 Motivation for change is lacking
 Effective linkage is difficult
Saitz, 2015
 Patient, provider, and system characteristics
hinder transition to services and outcomes
 Patient knowledge, expectations and SUD
treatment preference can act as barriers
Cucciare, et al, 2015
191
Considerations to address barriers
 The “RT” needs additional empirical evidence
and rigorous trial
 Effective RT needs to be incorporated
specifically – not as an afterthought
 Identify barriers AND facilitators
 Repeated contact is key
 Integrated case management consistent with
readiness to change is essential
192SOURCE: Glass, 2015
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Screening, Brief Intervention and Referral to Treatment (SBIRT)

  • 1. 1203 Preservation Park Way, Suite 302 Oakland, CA 94612 | Tel: 510-268-1260 | schoolhealthcenters.org July 10, 2019 SCHOOL-BASED MENTAL HEALTH BEST PRACTICE SERIES: Screening, Brief Intervention & Referral to Treatment
  • 2. The California School- Based Health Alliance is the statewide non-profit organization dedicated to improving the health & academic success of children & youth by advancing health services in schools. Learn more: schoolhealthcenters.org Putting Health Care in Schools
  • 3. • Conference registration discount • Tools & resources • Technical assistance Sign up today: bit.ly/CSHAmembership Become a member, get exclusive benefits
  • 4. California School-Based Health Conference May 14-15, 2020 | Sacramento
  • 5. The views, opinions, and content expressed in this presentation do not necessarily reflect the views, opinions, or policies of the Center for Mental Health Services (CMHS), the Substance Abuse and Mental Health Services Administration (SAMHSA), or the U.S. Department of Health and Human Services (HHS). DISCLAIMER
  • 6. 6 Andrew Kurtz, MFT Integrated Substance Abuse Programs Department of Psychiatry & Biobehavioral Sciences David Geffen School of Medicine at UCLA Pacific Southwest Addiction Technology Transfer Center www.uclaisap.org www.psattc.org
  • 7. We have a team of dedicated and skilled trainers who deliver SBIRT training throughout the state of California: • Thomas E. Freese, PhD • Beth Rutkowski, MPH • James Peck, PsyD • Andrew Kurtz, MA, MFT • Albert Hasson, MSW • Grant Hovik, MA 7
  • 8. 1. Increase knowledge of screening and brief intervention concepts and techniques 2. Introduce and practice screening and identification skills 3. Review Motivational Interviewing Skills needed for Brief Interventions 4. Develop skills to deliver the F.L.O. Brief Intervention 8
  • 9. In 2013, the USPSTF recommended that clinicians screen adults age 18 years or older for alcohol misuse and provide those reporting risky or hazardous drinking with brief behavioral counseling interventions to reduce alcohol misuse. Effective January 1, 2014, California provides Alcohol Screening, Brief Intervention, and Referral to Treatment (SBIRT) in primary care settings to all Medi-Cal beneficiaries, 18 years and older. Adolescent Medi-Cal beneficiaries ages 11-17 are to be assessed annually in primary care settings using the CRAFFT. ** Effective January 1, 2014, the law requires that Alternative Benefit Plans cover preventive services described in section 2713 of the Public Health Service Act as part of essential health benefits. Section 2713 includes, among others, alcohol screening and brief behavioral interventions. (Affordable Care Act Section 4106).** 9
  • 10. 13
  • 11. Substance abuse is a leading cause of illness and death. It can: • Lead to unintentional injuries and violence • Exacerbate medical conditions (e.g. diabetes, hypertension, sleep disorders) • Exacerbate neuropsychiatric disorders (e.g. depression, sleep disorders) • Induce injury/illness(e.g. stroke, dementia, cancers) • Result in infectious diseases and infections (e.g. HIV, Hepatitis C) • Affect the efficacy of prescribed medications • Be associated with abuse of prescription medications • Result in low birth weight, premature deliveries, and developmental disorders • Result in dependence, which may require multiple treatment services 16Conclusion: Substance abuse has a major impact on public health
  • 12. 17
  • 13. The Drug Danger Zone: Most Illicit Drug Use Starts in Teenage Years SOURCE: NIDA. (2014). Drugs, Brains, and Behavior: The Science of Addiction. 18
  • 14. 19 Continuing Brain Development Early in development, synapses are rapidly created and then pruned back. Children’s brains have twice as many synapses as the brains of adults. Shore, 1997
  • 15. Information taken from NIDA’s Science of Addiction http://www.drugabuse.gov/ScienceofAddiction/ SOURCE: Gagtay, et al., 2004. 20 Brain Development Ages 5-20 years  MRI scans of healthy children and teens compressing 15 years of brain development (ages 5–20).  Red indicates more gray matter, blue less gray matter.  Neural connections are pruned back-to-front.  The prefrontal cortex ("executive" functions), is last to mature.
  • 16. Tips for Working with Adolescents  Don’t pretend to know it all (you probably don’t)  Be curious  Develop discrepancy  Connect to identified values  Use open-ended questions 21
  • 17. Substance Abuse Challenges: 30.5 Million Americans Are Current* Users of Illicit Drugs SOURCE: SAMHSA, 2017 National Survey on Drug Use and Health (released in 2018). Alcohol 140.6 M → Slightly more than half (51.7 percent) of Americans aged 12 or older reported being current drinkers of alcohol in the 2017 survey, which was higher than the 2016 rate (50.7 percent). This translates to an estimated 140.6 million current drinkers in 2017.
  • 18. What is SBIRT? SBIRT is a comprehensive, integrated, public health approach to the delivery of early intervention and treatment services  For individuals with substance use disorders  Individuals at risk of developing these disorders Primary care centers, trauma centers, and other community settings provide opportunities for early intervention with at-risk substance users Before more severe consequences occur 23
  • 19. • Increase access to care for persons with substance use disorders and those at risk of substance use disorders • Foster a continuum of care by integrating prevention, intervention, and treatment services • Improve linkages between health care services and alcohol/drug treatment services 24
  • 20. Screening: Very brief set of questions that identifies risk of substance-related problems Brief Intervention: Brief counseling that raises awareness of risks and motivates client toward acknowledgement of problem Brief Treatment: Cognitive behavioral work with clients who acknowledge risks and are seeking help Referral: Procedures to help patients access specialized care 25
  • 21. • Brief interventions trigger change • A little counseling can lead to significant change, e.g., 5 min. has same impact as 20 min • Research is less extensive for illicit drugs, but promising • Cocaine/heroin users seen in primary care: 50% higher odds of abstinence at follow-up after receiving BI than those who didn’t get BI 26
  • 23. 28 Severe Problem Users Hazardous & Harmful Users Non-Users or Low Risk Users SBIRT SBIRT
  • 24. 29
  • 25. • Substance use is a global public health issue • Substance use is associated with significant morbidity and mortality • Early identification and intervention reduces substance-related health consequences 30
  • 26. 1. Underweight 2. Unsafe sex 3. High blood pressure 4. Tobacco consumption 5. Alcohol consumption 6. Unsafe water, sanitation, and hygiene 7. Iron deficiency 8. Indoor smoke from solid fuels 9. High cholesterol 10. Obesity 31
  • 27. Study Results - conclusions Reference Trauma patients 48% fewer re-injury (18 months) 50% less likely to re-hospitalize Gentilello et al, 1999 Hospital ER screening Reduced DUI arrests 1 DUI arrest prevented for 9 screens Schermer et al, 2006 Physician offices 20% fewer motor vehicle crashes over 48 month follow-up Fleming et al, 2002 Meta-analysis Interventions reduced mortality Cuijpers et al, 2004 Meta-analysis Treatment reduced alcohol, drug use Positive social outcomes: substance-related work or academic impairment, physical symptoms (e.g., memory loss, injuries) or legal problems (e.g., driving under the influence) Burke et al, 2003 Meta-analysis Interventions can provide effective public health approach to reducing risky use. Whitlock et al, 2004
  • 28. Study Cost Savings Authors Randomized trial of brief treatment in the UK Reductions in one-year healthcare costs $2.30 cost savings for each $1.00 spent in intervention (UKATT, 2005) Project TREAT (Trial for Early Alcohol Treatment) randomized clinical trial: Screening, brief counseling in 64 primary care clinics of nondependent alcohol misuse Reductions in future healthcare costs $4.30 cost savings for each $1.00 spent in intervention (48-month follow-up) (Fleming et al, 2003) Randomized control trial of SBI in a Level I trauma center Alcohol screening and counseling for trauma patients (>700 patients). Reductions in medical costs $3.81 cost savings for each $1.00 spent in intervention. Gentilello et al, 2005)
  • 29. Screening & Brief Intervention for Illicit Drugs: Significant Reduction of Morbidity and Mortality* Study Results - conclusions Reference International randomized controlled trial in primary care • 60% of brief intervention group significantly reduced illicit substance use (3 months). • Most influential components of BI for participants: hearing screening score, the interview, and “hearing themselves speak” World Health Organization, 2008 6-sites nationally: trauma centers, ERs, primary care, hospitals • Rates of illicit drug use reduced 67% (6 months) • Improvements in general health, mental health and social measures • Feasibility of alcohol & drug screening demonstrated in variety of healthcare settings Madras et al., 2009 9 hospital ERs in Washington State • Significantly less use of illicit substances and alcohol, improved mental health, increased employment, and reduced homelessness. • Patients twice as likely to enter SU treatment Estee et al., 2010 12 sites in Colorado (ER, primary care, FQHCs, trauma) • Days using illicit drugs reduced by 47% (6 months) • Daily alcohol use reduced by 49% (6 months). SBIRT Colorado, 2012 * Screening for drug use is not currently reimbursable.
  • 30. Screening & Brief Intervention for Illicit Drugs: Significant Reduction in Healthcare Costs Study Cost Savings Authors 9 hospital ERs in Washington State Medicaid costs reduced $366 per person per month. Estee et al., 2010 * Screening for drug use is not currently reimbursable.
  • 31. Brief interventions are most successful when clinicians relate patients’ risky substance use to improvement in their overall health and well-being 36
  • 33. 4M people (1%) receiving treatment* 23M people (8%) have problems needing treatment, but not receiving it* ≈ 60-80M people (≈19-25%) using at risky levels US Population: 316,148,990 US Census Bureau, Population Division July 2013 estimate *NSUDH, 2012 results 38
  • 34. In treatment (4 Million) • Diagnosable problem with substance use • Referred to treatment by:* *Los Angeles County Data Self/Family 37% Criminal Justice 25% Other SUD Program 8% County Assessment Center 19% Healthcare 3% Other 8% Healthcare 3% 39
  • 35. In need of treatment (23 Million) • Reported problems associated with use • Not in treatment currently • 1.7% Made an effort to get treatment • 3.7% Felt they needed treatment, but made no effort to get it. • 94.6% Did not feel that they needed treatment Conclusion: The vast majority of people with a diagnosable illicit drug or alcohol disorder are unaware of the problem or do not feel they need help. 40SOURCE: SAMHSA, NSDUH, 2012 results.
  • 36. Using at risky levels (60-80 Million) • Do not meet diagnostic criteria • Level of use indicates risk of developing a problem. • Some examples… Drinks 3-4 glasses of wine a few times per week Pregnant woman occasionally has a shot of vodka to relieve stress Adolescent smokes marijuana with his friends on weekends Occasionally takes one or two extra Vicodin to help with pain These people may need services, but will never enter the treatment system 41
  • 37. As long as specialty care programs (SUD treatment programs) are the only places that address substance use: • Most individuals with severe substance-related problems will not receive treatment • Virtually all individuals with moderately risky use will not receive professional attention that might otherwise have prevented escalation to more severe health consequences 42
  • 38. Screening to Identify Patients At Risk for Substance Use Problems 45
  • 39.  Men: No more than 4 drinks on any day and 14 drinks per week  Women: No more than 3 drinks on any day and 7 drinks per week  Men and Women >65: No more than 3 drinks on any day and 7 drinks per week NIAAA, 2011 Drinking Guidelines Beer Wine Fortified Wine Liquor 12 oz 5 oz 3.5 oz 1.5 oz
  • 40. 12 fl oz of regular beer = 8-9 fl oz of malt liquor (i.e. Olde English; shown in a 12-oz glass but usually purchased in 40 oz btls) = 5 fl oz of table wine = 3-4 oz of fortified wine (i.e. sherry, port, Thunderbird; 3.5 oz shown) = 2-3 oz of cordial, liqueur, or aperitif (2.5 oz shown) = 1.5 oz of brandy (a single jigger or shot) = 1.5 fl oz shot of 80-proof spirits ("hard liquor") about 5% alcohol about 7% alcohol about 12% alcohol about 17% alcohol 24-35% alcohol about 40% alcohol about 40% alcohol
  • 41.
  • 42. Screen Target Population # Item Assessment Setting (most common) Type ASSIST (WHO) -Adults -Validated in many cultures and languages 8 Hazardous, harmful, or dependent drug use (including injection drug use) Primary Care Interview AUDIT (WHO) -Adults and adolescents -Validated in many cultures and languages 10 Identifies alcohol problem use and dependence. Can be used as a pre-screen to identify patients in need of full screen/brief intervention -Different settings -AUDIT C- Primary Care (3 questions) Self-admin, Interview, or compu- terized DAST- 10 Adults 10 To identify drug use problems in past year Different settings Self-admin/ Interview CRAFFT Adolescents 6 To identify alcohol and drug abuse, risky behavior, & consequences of use Different settings Self-admin TWEAK Pregnant women 5 -Risky drinking during pregnancy. Based on CAGE. -Asks about number of drinks one can tolerate, alcohol dependence, related problems Primary Care, Women’s organizations, etc. Self-admin, Interview, or compu- terized
  • 43. • All current screening instruments are based on DSM-IV diagnostic criteria • What happens in DSM-5? 58
  • 44. • Substance Use Disorder • Re-conceptualized to single, one-dimensional condition, i.e. no more “substance abuse” or “substance dependence” • Craving / strong desire to use (new criterion) • Legal problems removed as criterion • 11 criteria, as follows: 59
  • 45. 60 1. ______ is often taken in larger amounts or over a longer period than was intended. 2. There is a persistent desire or unsuccessful efforts to cut down or control _____ use. 3. A great deal of time is spent in activities necessary to obtain __________ , or recover from its effects. 4. Craving, or a strong desire or urge to use _____________ 5. Recurrent ______ use resulting in a failure to fulfill major role obligations at work, school, or home. 6. Continued ______ use despite having persistent or recurrent social or interpersonal problems caused or exacerbated by the effects of alcohol.
  • 46. 7. Important social, occupational, or recreational activities are given up or reduced because of ______ use. 8. Recurrent ______ use in situations in which it is physically hazardous. 9. ______ use is continued despite knowledge of having a persistent or recurrent physical or psychological problem that is likely to have been caused or exacerbated by alcohol. 10. Tolerance, as defined by either of the following: 1. A need for markedly increased amounts of alcohol to achieve intoxication or desired effect. 2. A markedly diminished effect with continued use of the same amount of ______ 11. Withdrawal, as manifested by either of the following: 1. The characteristic withdrawal syndrome for alcohol (refer to Criteria A and B of the criteria set for alcohol withdrawal). 2. ______ is taken to relieve or avoid withdrawal symptoms. 61
  • 47. • Criteria 1-4 assess impulse control • Criteria 5-7 assess social impairment • Criteria 8-9 assess level of risk associated with use • Criteria 10-11 assess tolerance/withdrawal • Severity Rating: • 2-3 criteria: Mild • 4-5 criteria: Moderate • 6 or more criteria: Severe 62
  • 48. The DSM-5 revisions are intended to: (1) Strengthen the reliability of substance use diagnoses by increasing the number of required symptoms (2) Clarify the definition of "dependence," which is often misinterpreted as implying addiction and has at its core compulsive drug-seeking behaviors. In contrast, features of physical dependence, such as tolerance and withdrawal, can be normal responses to prescribed medications that affect the CNS and that need to be differentiated from addiction Stetka & Correll. A Guide to DSM-V. Medscape Psychiatry, 2013 63
  • 49. Added: Cannabis Withdrawal Caffeine Withdrawal Tobacco Use Disorder Removed: Polysubstance Dependence Moved: Gambling Disorder (from Impulse Control Disorders to Substance-Related/Addictive Disorders) Not Added: Hypersexual Disorders (Section III-further research) 64
  • 50. • BAC/Drug Screen • Pre-Screens • AUDIT • AUDIT-C • DAST • CRAFFT • ASSIST 83
  • 51. • Car, Relax, Alone, Forget, Family, Trouble • The CRAFFT is a behavioral health screening tool for use with adolescents and young adults under the age of 21 and is recommended by the American Academy of Pediatrics' Committee on Substance Abuse for use with adolescents • Consists of 6 questions developed to screen adolescents for high risk alcohol and other drug use disorders simultaneously • Short and effective • Designed to assess whether a longer conversation about the context of use, frequency, and other risks and consequences of alcohol and other drug use is warranted 84 http://www.ceasar-boston.org/CRAFFT/
  • 52. 85
  • 53. 86
  • 54. 88 Knight JR, Sherritt L, Shrier LA, et al. (2002). Validity of the CRAFFT substance abuse screening test among adolescent clinic patients. Arch Pediatr Adolesc Med 156(6), 607-14.
  • 55. Score of 0: No Evidence of risk Score of 1 or more: Positive screen; indicates need for further assessment 89
  • 56. 90
  • 57. 91
  • 58. 92
  • 59. 94
  • 60. Young man is treated in the ER after a car accident. He had been drinking heavily before the accident. How does the doctor address drinking in this video? 95
  • 61. 96
  • 62. What is Motivational Interviewing? It is: A style of talking with people constructively about reducing their health risks and changing their behavior. 97
  • 63. What is Motivational Interviewing? It is designed to: Enhance the client’s own motivation to change using strategies that are empathic and non- confrontational. 98
  • 64. MI - The Spirit: Style  Nonjudgmental and collaborative  Based on patient and clinician partnership  Gently persuasive  More supportive than argumentative  Listens rather than tells  Communicates respect and acceptance for patients 99
  • 65. MI - The Spirit: Patient  Responsibility for change is left with the patient  Change arises from within rather than being imposed from without  Emphasis on patient’s personal choice for deciding future behavior  Focus on eliciting the patient’s own concerns 100
  • 66. All change contains an element of ambivalence. We “want to change and don’t want to change” Patients’ ambivalence about change is the “meat” of the brief intervention. 101
  • 67. How does MI differ from traditional or typical medical counseling?  AMBIVALENCE is the key issue to be resolved for change to occur.  People are more likely to change when they hear their own discussion of their ambivalence.  This discussion is called “change talk” in MI.  Getting patients to engage in “change talk” is a critical element of the MI process. *Glovsky and Rose, 2008 102
  • 68. 103 Avoid questions that inspire a yes/no answer. The good things about ______ The not- so-good things about ____ The good things about changing The not-so- good things about changing
  • 69. • Use reflective listening and empathy • Avoid confrontation • Explore ambivalence • Elicit “change talk” 104
  • 70. • Open-ended questioning • Affirming • Reflective listening • Summarizing Building Motivation OARS (the micro-skills) 105
  • 71. Open and Closed Questions Quiz 1. Don’t you think your drinking is part of the problem? 2. Tell me about when you were able to quit smoking? 3. How is it going with managing your pain meds? 4. Do you know you might die if you don’t stop using? 5. What do you want to do about your drinking? C O O C O 6. Can you tell me about what you know about your heart condition? C
  • 72. • Listen to both what the patient says and to what the patient means • Demonstrate empathy without judging what patient says • You do not have to agree • Be aware of intonation • Reflect what patient says with statement, not with a question, e.g., “You couldn’t get up for work in the morning.” 107 We are listening to understand, NOT to diagnose and fix a problem, which is how most healthcare interactions are oriented, as demonstrated here
  • 73. • Repeating – Repeating what was just said. • Rephrasing – Substituting a few words that may slightly change the emphasis. • Paraphrasing – Major restatement of what the person said. Listener infers meaning of what was said. Can be thought of as continuing the thought. • Reflecting Feeling – Listener reflects not just the words, but the feeling or emotion underneath what the person is saying. 108
  • 74. 109 1. Simple Reflection (repeat) 2. Amplified Reflection (amplify/exaggerate the consumer’s point) 3. Double-Sided Reflection (captures both sides of the ambivalence)
  • 75. 110 • Challenging “What do you think you are doing?” • Warning “You will damage your liver if you don’t stop drinking.” • Finger-wagging “If you want to be a good student, you must stop drinking on school nights.”
  • 76. 111 Change talk consists of self-motivational statements that suggest: • Recognition of a problem • Concern about staying the same • Intention to change • Optimism about change
  • 77. Moving Toward “Change Talk”: the DARN Steps 112 Desire Ability Reason Need Commitment
  • 78. What if…?  What if the patient doesn’t say ANY change talk?  “Actions speak louder than words.” Do the patient’s actions express any change talk? (Can you address any discrepancy between their words and their actions?)  Pt: “This program is worthless. I don’t want anything to do with it.”  “On the one hand, you don’t really want to be here and you don’t think it will help you at all. On the other hand, you’re still sitting here with me. I’m wondering how that adds up.”  Pt: ? 113
  • 79. What If, Continued  No, I mean it: What if the patient gives you NO change talk? AT ALL?  Try reflecting the resistance. Can you get even MORE resistant than the patient? Patient: “My PO wants me working and going to counseling and TASC. You guys want me going to all these meetings, making curfew, giving you all my money. My wife is always on my case. I’m gonna have to get loaded just to deal with you all!” Staff: “It would be impossible to deal with all these people sober. In fact, nobody could do it!”  Patient: “Well ok, maybe not impossible…” 114
  • 80. What If, Continued  Consider the possibility that you are not talking about the right issue… 115
  • 82.
  • 84. Which of these techniques you use with any given patient depends on where the patient is in the process of changing The first step is to be able to identify where the patient is coming from 119
  • 85. Stages of Change: Primary Tasks 1. Precontemplation Definition: Not yet considering change or is unwilling or unable to change. Primary Task: Raising Awareness 2. Contemplation Definition: Sees the possibility of change but is ambivalent and uncertain. Primary Task: Resolving ambivalence/ Helping to choose change 3. Determination Definition: Committed to changing. Still considering what to do. Primary Task: Help identify appropriate change strategies 4. Action Definition: Taking steps toward change but hasn’t stabilized in the process. Primary Task: Help implement change strategies and learn to eliminate potential relapses 5. Maintenance Definition: Has achieved the goals and is working to maintain change. Primary Task: Develop new skills for maintaining recovery 6. Recurrence Definition: Experienced a recurrence of the symptoms. Primary Task: Cope with consequences and determine what to do next 120
  • 86. Stages of Change: Intervention Matching Guide • Offer factual information • Explore the meaning of events that brought the person to treatment • Explore results of previous efforts • Explore pros and cons of targeted behaviors • Explore the person’s sense of self- efficacy • Explore expectations regarding what the change will entail • Summarize self-motivational statements • Continue exploration of pros and cons • Offer a menu of options for change • Help identify pros and cons of various change options • Identify and lower barriers to change • Help person enlist social support • Encourage person to publicly announce plans to change • Support a realistic view of change through small steps • Help identify high-risk situations and develop coping strategies • Assist in finding new reinforcers of positive change • Help access family and social support • Help identify and try alternative behaviors (drug-free sources of pleasure) • Maintain supportive contact • Help develop escape plan • Work to set new short and long term goals • Frame recurrence as a learning opportunity • Explore possible behavioral, psychological, and social antecedents • Help to develop alternative coping strategies • Explain Stages of Change & encourage person to stay in the process • Maintain supportive contact 1. Pre- contemplation 2. Contemplation 3. Determination 4. Action 5. Maintenance 6. Recurrence 121
  • 87. Same scenario, but different doctor. What does this doctor do that is different? Does it work? 122
  • 88. 123
  • 89. 124
  • 90. Avoid Warnings! 125 F L O W Feedback Listen&Understand Warn OptionsExplored (that’s it)
  • 91. 126 Feedback Setting the stage Tell screening results Listen & understand Explore pros & cons Explain importance Assess readiness to change Options explored Discuss change options Follow up
  • 93. The Feedback Sandwich 128 Ask Permission Give Feedback Ask for Response
  • 94. 129 What you need to cover: 1. Range of scores and context 2. Screening results 3. Interpretation of results (e.g., risk level) 4. Patient feedback about results
  • 95. 130 What do you say? 1. Range of score and context - Scores on the AUDIT range from 0-40. Most people who are social drinkers score less than 8. 2. Results - Your score was 18 on the alcohol screen. 3. Interpretation of results - 18 puts you in the moderate- to-high risk range. At this level, your use is putting you at risk for a variety of health issues 4. Patient reaction/feedback - What do you make of this?
  • 96. The 1st Task: Feedback Handling Resistance • Look, I don’t have a drug problem. • My dad was an alcoholic; I’m not like him. • I can quit using anytime I want to. • I just like the taste. • Everybody drinks in college. What would you say? 131
  • 97. The 1st Task: Feedback Easy Ways to Let Go • I’m not going to push you to change anything you don’t want to change. • I’d just like to give you some information. • What you do is up to you. 132
  • 98. The 1st Task: Feedback Finding a Hook • Ask the patient about their concerns • Provide non-judgmental feedback/information • Watch for signs of discomfort with status quo or interest or ability to change • Always ask this question: “What role, if any, do you think alcohol played in your (getting injured)? • Let the patient decide. • Just asking the question is helpful. 133
  • 99. Activity: Role-Play Using AUDIT results from Chris, let’s practice F: Role-play Giving Feedback using completed screening tools • Focus the conversation • Get the ball rolling • Gauge where the patient is • Hear their side of the story 134
  • 101. 136 Tools for Change Talk • Pros and Cons • Importance/Readiness Ruler
  • 102. 137Avoid questions that call for a yes/no answer. The good things about ______ The not- so-good things about ____ The not-so- good things about changing The good things about changing
  • 103. 138 Listen for the Change Talk • Maybe drinking did play a role in what happened. • If I wasn’t drinking this would never have happened. • Using is not really much fun anymore. • I can’t afford to be in this mess again. • The last thing I want to do is hurt someone else. • I know I can quit because I’ve stopped before. Summarize, so they hear it twice!
  • 104. 139 Strategies for Weighing the Pros and Cons • What do you like about drinking? What does it do for you? • What are the not-so-good aspects of drinking? • What else are you aware of about your drinking? Summarize Both Pros and Cons “On the one hand you said.., and on the other you said….”
  • 105. 140 Importance/Confidence/Readiness On a scale of 1–10… • How important is it for you to change your drinking? • How confident are you that you can change your drinking? • How ready are you to change your drinking? For each ask: • Why didn’t you give it a lower number? • What would it take to raise that number? 1 2 3 4 5 6 7 8 9 10
  • 106. The Payoff for Asking the Questions…  These questions will lead to a working treatment plan  Stage of change  Benefits of use  Consequences of use  Willingness to work on these issues 141
  • 107. Activity: Role Play Let’s practice L: Role-play Listen & Understand using completed screening tool • Pros and Cons • Importance/Confidence/Readiness Scales • Develop Discrepancy • Dig for Change 142
  • 109. What now? • What do you think you will do? • What changes are you thinking about making? • What do you see as your options? • Where do we go from here? • What happens next? 144
  • 110. Offer a Menu of Options • Manage drinking/use (cut down to low-risk limits) • Eliminate your drinking/drug use (quit) • Never drink and drive (reduce harm) • Utterly nothing (no change) • Seek help (refer to treatment) 145
  • 111. During MENUS you can also explore previous strengths, resources, and successes • Have you stopped drinking/using drugs before? • What personal strengths allowed you to do it? • Who helped you and what did you do? • Have you made other kinds of changes successfully in the past? • How did you accomplish these things? 146
  • 112. Giving Advice Without Telling Someone What to Do • Provide Clear Information (Advice or Feedback ) • What happens to some people is that… • My recommendation would be that… • Elicit their reaction • What do you think? • What are your thoughts? 147
  • 113. The Advice Sandwich 148 Ask Permission Provide Suggestion Ask for Response
  • 114. Closing the Conversation (“SEW”) 149 • Summarize patient’s views (especially the pro) • Encourage them to share their views • What agreement was reached (repeat it)
  • 115. Activity: Role Play Let’s practice O: Role Play Options Explored • Ask about next steps, offer menu of options • Offer advice if relevant • Summarize patient’s views • Repeat what patient agrees to do 150
  • 116. 151
  • 117. 152 Feedback • Range Listen and Understand • Pros and Cons • Importance/Confidence/Readiness Scales • Summary Options Explored • Menu of Options
  • 118. At follow-up visit: • Inquire about use • Review goals and progress • Reinforce and motivate • Review tips for progress 153See reference list
  • 119. Challenges to SBIRT Efficacy  The brief intervention is too brief  Motivation for change is lacking  Effective linkage is difficult Saitz, 2015  Patient, provider, and system characteristics hinder transition to services and outcomes  Patient knowledge, expectations and SUD treatment preference can act as barriers Cucciare, et al, 2015 167
  • 120. Considerations to address barriers  The “RT” needs additional empirical evidence and rigorous trial  Effective RT needs to be incorporated specifically – not as an afterthought  Identify barriers AND facilitators  Repeated contact is key  Integrated case management consistent with readiness to change is essential 168SOURCE: Glass, 2015
  • 121. Closing the Conversation (“SEW”) 173 • Summarize patient’s views (especially the pro) • Encourage them to share their views • What agreement was reached (repeat it)
  • 122. Activity: Role Play Let’s practice O: Role Play Options Explored • Ask about next steps, offer menu of options • Offer advice if relevant • Summarize patient’s views • Repeat what patient agrees to do 174
  • 123. 175
  • 124. 176 Feedback • Range Listen and Understand • Pros and Cons • Importance/Confidence/Readiness Scales • Summary Options Explored • Menu of Options
  • 125. At follow-up visit: • Inquire about use • Review goals and progress • Reinforce and motivate • Review tips for progress 177See reference list
  • 126. Challenges to SBIRT Efficacy  The brief intervention is too brief  Motivation for change is lacking  Effective linkage is difficult Saitz, 2015  Patient, provider, and system characteristics hinder transition to services and outcomes  Patient knowledge, expectations and SUD treatment preference can act as barriers Cucciare, et al, 2015 191
  • 127. Considerations to address barriers  The “RT” needs additional empirical evidence and rigorous trial  Effective RT needs to be incorporated specifically – not as an afterthought  Identify barriers AND facilitators  Repeated contact is key  Integrated case management consistent with readiness to change is essential 192SOURCE: Glass, 2015
  • 128. schoolhealthcenters.org info@schoolhealthcenters.org schoolhealthcenters sbh4ca sbh4ca STAY CONNECTED 1203 Preservation Park Way, Suite 302 Oakland, CA 94612 | Tel: 510-268-1260 | schoolhealthcenters.org Molly Baldridge mbaldridge@schoolhealthcenters.org Peter Le ple@schoolhealthcenters.org Tracy Mendez tmendez@schoolhealthcenters.org