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Digital Transformation: Mission Meets Modernization

  1. 1. Digital Transformation: Mission Meets Modernization Cameron Chehreh, Chief Operating Officer / Chief Technology Officer Dell EMC Federal
  2. 2. Technology is transforming the way we live and work at an ever-increasing pace.
  3. 3. We need everything now. 8 seconds is the average human attention span – 1 second less than a goldfish.
  4. 4. We work whenever and wherever. 80%-90% of employees want to telecommute at least part time.
  5. 5. We love data and want to do more with it. 90% of all the data in the world has been created in the past 2 years.
  6. 6. We are at more risk than ever before. 1,000,000 cyber attacks are released every day.
  7. 7. Accomplish your mission at digital speed
  8. 8. 8 Digital Transformation Requiring a shift from the status quo and embracing change
  9. 9. Next 15 years Organizational mission-centric Cloud-native apps Systems of engagement and insight Streams of data and analytics Internet of Everything Last 15 years IT-centric Traditional applications Systems of record Transactional data and reporting Internet
  10. 10. Modernize & automate traditional IT Then invest in modern IT TIME2000 2030 ITINVESTMENTS$ Traditional applications Strategic partnerships matter “Invest” mode Digital transformation “Optimize” mode IT transformation Cloud-native applications
  11. 11. Traditional Cloud-native Modern IT Off-Prem On-Prem ITIL-based IT processes Client-server scale-up apps Infrastructure resiliency DevOps based IT processes Distributed scale-out apps Application resiliency
  12. 12. Digital transformation requires transforming three key areas IT Workforce Security
  13. 13. IT transformation imperatives The path to enterprise-class hybrid cloud Automate Service delivery, management Modernize Infrastructure & architecture Transform IT operations to deliver hybrid cloud
  14. 14. Workforce transformation imperatives Powering a truly digital workforce Empower new ways of working with disruptive technologies and digital workspaces Modernize the user experience with solutions designed for the way people work Innovate by pushing decision- making to the edge through intuitive apps and data insights
  15. 15. Security transformation imperatives Security must drive value to the Mission Intelligence-driven Become better informed through threat intelligence, analytics and shared expertise to drive better outcomes Mission-driven Connect Mission context with threat activities to more quickly and efficiently defend against cyber risk Risk-driven Take command of your risk posture to make more informed decisions and deliver predictable Mission outcomes
  16. 16. Let the transformation begin.
  17. 17. 17

Notas del editor

  • <Introduce yourself>
    It’s an exciting time for our company. Dell and EMC have combined as one. So, I’d like to discuss what’s happening in our industry today, and what our new company is doing to help customers transform for the future, unlike any of our peers in the industry. We exist for a singular reason: to create technologies that enable human progress. We are committed to bringing technology innovation to people everywhere and organizations of all types and sizes, so they can transform and thrive in the digital economy. This is the Dell EMC Advantage, which is all about what we’re doing to address modern-day challenges—and the unique ways in which we design solutions to solve them.
  • Why have we joined forces? In the digital era, technology is advancing at an exponential rate and changing how we work and live. Just as technology is the engine of human progress, it is also an engine of change, and the new digital era is really a fourth industrial revolution, transforming the way we live and work at an ever-increasing pace – and creating a world where everything is connected, a source of greater data and insight.
  • Our expectations have changed. We need everything now. Our attention spans have gotten shorter. Even goldfish have longer attention spans than we humans—because of the impact that technology has had on us. Before smartphones we had a 12-second attention span. Not anymore. Now it is 8 seconds.


  • Technology has enabled us to work whenever and wherever we are. So, wherever our laptops or cell phones are these days is where we work. And we are always connected with our devices within reach, so we work whenever we must. These days, research has shown that 80-90% of employees say they want to telecommute as least part of the time. And getting to a point where most employees telecommute is very likely to happen in the near future.


  • We love information. We want immediacy of information in real-time, whether it’s driving to work in the morning and wanting to know the fastest path to our destination, or if it’s taking great photos and wanting to immediately share them with our friends or to the world. We are generating so much information these days that 90% of the world’s data has been created in the last two years. And this has been primarily driven by the exponential increase in the use of mobile devices. And with IoT now significantly growing in interest, the data deluge is gaining strength at an alarming rate with no signs of stopping.

  • Yet, some of this change is scary—we are at more risk than ever before because we are more connected. In fact, 1 million cyber attacks are released every day, and so we must safeguard our technology to keep our personal and business information secure from those who may want to do us harm. What’s more, we must protect our information, and make it highly available, even in the event of a catastrophic disaster.


  • Organizations that embrace change, and take advantage of new technologies, can gain competitive advantage over peers in their industry. The most high-performing IT organizations adopt new technologies early to bring new innovations—faster to market—to their customers or constituents.
  • All of this incredible change is being driven by what we call Digital transformation, where technology is at the core of every business, in every industry, in every country. Successful organizations are using technology to undergo digital transformation right now, looking at new and better ways to interact with and serve customers, creating a more frictionless and seamless customer experience. So, today every company, in every industry, should be on a journey to transform their business and create new digital operating models.
    But digital transformation is a balancing act, demanding a commitment to transform not only people and processes, but also the very technology upon which a business is built, from the edge to the core to the cloud. So it is important that IT shift from the status quo and embrace the change that is happening all around us. Transforming to a digital business means transforming business, not just IT, by using technology to create entirely new operating models, experiences, revenue opportunities and value. This requires moving to systems that engage and deliver true insight.

  • Now as we move to this world of digital transformation things are going to be very different. If you take a look back at the last 15 years, technology was really the realm of IT, very much focused on systems of record (e.g. financial systems, core business systems, etc.) and traditional applications, really focused on storing and reporting transactional data.

    The next 15 years are going to be dramatically different. Technology is going to be inherent in every part of the business. We will move beyond systems of record to systems of engagement and systems of insight. Businesses are going to engage with customers through innovative, new applications on mobile devices. The applications are going to be built for the cloud. We are going to see greater analysis of the streams of data these applications generate. And we’re not just going to connect phones, and PCs, and tablets to the Internet, we’re going to connect everything.

  • If they can do this and run infrastructure more efficiently, they can shift spend to a new set of investments—to transform for the future. Truly funding the business toward digital transformation by creating new mobile experiences, better data analytics, and deeper digital innovation around products and services. Every IT leader today tells us they want to be more strategic and relevant to the business. If they can free up budgets and shift spending, they can more effectively assist the business in digitally transforming for the future and building a host of cloud-native applications. In order to successfully navigate this transition, our customers are telling us that strategic partnerships matter more now than ever before as IT leaders need to deal with an increasingly diverse set of priorities. We hear this loud and clear.

  • So the modern IT organization has to do both. In this new world, traditional IT must coexist with the software-defined, cloud-native platforms of new IT. And to add even another level of complexity for the modern IT department, they’ve got to make a determination: which systems are going to run on premise and which are going to run off premise?

  • So digital transformation is not trivial, but it is essential. The opportunity for business is to transform their industry and gain competitive advantage. But IT has to behave fundamentally different.

    In order to become a digital business, IT must look at transformation in three distinct areas. These are:
    IT transformation, where IT organizations create a modern infrastructure to enable digital transformation,
    Workforce transformation, where IT creates a truly digital work environment for employees, and
    Security transformation is needed to create a new kind of security strategy for IT, the workforce, and the entire organization.
  • Let’s look into each of these. Let’s first drill down into IT transformation and why organization need to do this.
    Now, what’s the path to a hybrid cloud—that’s the big question. Well, the first no-regrets move is to modernize the data center—build the modern data center on a modern architecture. We believe tenets like scale-out, flash, software-defined, and cloud-enabled are fundamental to a modern data center. Once the modern data center and its infrastructure has been built, the next step is to automate. We want to make everything frictionless and self-service—this is the gift that keeps on giving that allows you to scale the operation without adding people, and therefore costs. And keep the reliability we’ve come to expect, but do everything in an automated fashion. And finally IT will transform the way they operate. Fundamental question must be addressed. What will be run on premise and what will be run off premise? What services will continue to be provided in-house or what will be serviced through a 3rd-party provider? This will require a change in processes, and it will require a change in the skills of their people. So, modernize, automate, transform—these are the three steps to building a hybrid cloud, and therefore affecting an IT transformation.

  • So IT transformation is a fundamental first step. But we really also have to transform the workforce—and the way in which it operates. Every organization will tell you its most vital asset is its people. If we can make those people more productive by transforming their experience, then good things will happen to the business.
  • We’ve talked about IT transformation and workforce transformation. It is inevitable now that we must talk about security transformation. It’s a digital, connected world, one in which opportunity meets risk. A world where your attack surface no longer has thousands of endpoints, but millions. Where third-parties regularly access your network and applications as if they were insiders. Where terabyte and petabytes of business critical information move seamlessly between private and public clouds. Where advanced threats are the new norm. And yet the pursuit of growth and profitability is driving an increasing exposure to cyber risk. At the same time, we have employees in their office, or they’re out of their office—there are no borders. You can’t simply lock the doors to keep the bad guys out. What’s more it isn’t just a handful of people in the back office that are accessing sensitive information. It’s every employee from their mobile device. So something in the world of security has to change.
  • And so that is why Dell and EMC have joined forces. All that remains for me to say is “let the transformation begin”– for us and our customers. Dell and EMC together is ready today to work with you right now and help you transform for the future.
  • Thank you.