CILIPS IL Event January 2011 Ian Watson and Michelle Drumm

1. Information literacy for the social services workforce Ian Watson Michelle Drumm IRISS – Institute for Research and Innovation in Social Services © Institute for Research and Innovation in Social Services. This work is licensed under the Creative Commons Attribution-Non-Commercial 2.5 UK: Scotland License. To view a copy of this licence, visit http://creativecommons.org/licenses/by-nc/2.5/scotland

2. IRISS www.iriss.org.uk Mission To promote positive outcomes for the people who use Scotland’s social services by enhancing the capacity and capability of the social services workforce to access and make use of knowledge & research for service innovation & improvement A charitable company set up in 2003

3. A competent, confident workforce, capable of delivering services in a changing environment and committed to developing a culture of learning . Social work services must develop a learning culture that commits all individuals and organisations to lifelong learning and development. Policy Background Changing Lives: Report of the 21st Century Social Work Review (2006) http://www.scotland.gov.uk/Publications/2006/02/02094408/0

4. http://lx.iriss.org.uk/content/sharing-knowledge-improving-practice-changing-lives-knowledge-management-strategy-and-action

5. - by making information and learning available - when and where needed, - in the format required, and - by developing skills and confidence in using information “ A culture of asking questions , finding , evaluating and sharing information , and putting it into practice should become an integral part of day to day work” Vision How ?

6. Information Literacy NHS Education Scotland model of Information literacy The Information Literacy Cycle

7. Information Literacy Workshops Practical instruction on some of the stages in the cycle. At the end of the workshop participants should: • Know how to search the web more effectively • Know how to construct search strategies • Know where to look • Know how to evaluate information and information sources • Be able to use a simple, six-stage model of information literacy • Understand copyright fundamentals • Be able to use Social Services Knowledge Scotland (SSKS) • Recognise the benefits of being information literate

8. Six simple steps to information literacy A model for practice.

9. Six simple steps of information literacy: Question – recognise information need Source – know where to look for information Find – search for the information Evaluate – judge the value of the information Combine – organise and manage information Share and apply – communicate knowledge

10. Recognising your information need Building the search question

12. Copyright crucials: 1. Terms and conditions Always check and abide by the "terms and conditions" section that appears on most websites and publications. 2. Cite sources Always cite the source of materials you make use of, for example in reports or training packs. If you don't you could be accused of plagiarism: passing off someone else's work as your own. 3. A good rule of thumb Think about whether your action is likely to harm the business of the copyright holder. Reproducing a journal article, for example, is likely to harm the publisher who derives revenue from selling subscriptions. However, there will be circumstances where a copyright holder is likely to be 'pleased or indifferent' about you using their materials.

14. Information Literacy IRISS web-based tutorial http://content.iriss.org.uk/informationliteracy

15. Information Literacy Workshops Lessons learned Participants generally have low level of IT literacy Practical approach, emphasising benefits in terms of time and efficiency, is preferable The concept of information literacy is alien and rather abstract More effective to set information literacy training in context Some doubts as to whether it in practice IL is a cyclical, or linear, process