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An Introduction to
Data Driven Content
Stephanie Mansueto
Senior Director of Content Strategy
stephanie.mansueto@rockcontent.com
About
Rock Content
Founded in 2013, Rock Content provides over
2,000 brands, marketers and agencies with
innovative content marketing solutions, creative
services, on-demand talent, and professional
training. Rock acquired ScribbleLive in late 2019
and now employs over 500 people globally and
maintains a talent network of over 80,000 creative
professionals. Together, we all share in Rock’s
mission to create growth opportunities for our
customers, talent community, and Rockers
worldwide.
Stephanie Mansueto
Senior Director of Content Strategy, Rock Content
● 15 years industry experience
● Digital Content Creator
● Content Strategist
● Professional Services Leader
stephanie.mansueto@rockcontent.com
@stephmansueto
Today
We’ll Cover:
● What is data driven content and
what can it accomplish?
● What are common goals of
content and where data strategy
fits in.
● Tactical ways to implement a data
strategy
● Q&A
What is Data
Focused
Content?
Data driven content marketing means
knowing exactly what your audience is
looking for using all the available web
analytics tools, and then tailoring, formatting,
and timing your content accordingly.
When people think content,
they often think creative.
But in reality, great content
is a blend of both creativity
and data.
*Convince & Convert
Content Strategy focuses on the
creation & distribution of content at
all stages of the customer journey;
attract, convert, retain and ensures
that content is sent to the right user
at the right time in their content
journey.
But without a data strategy, you
would never know if you are sending
the right content and if that content is
impactful.
What do we aim
to achieve from a
data driven
content strategy?
● Educate our customers & prospects - a
more informed buyer is a more qualified
buyer and one will that will be more
sticky as a customer.
● Influence conversions - content
marketing is a great way to encourage
people to complete our lead form to
access materials.
● Gain exposure as thought leaders -
Content enables you to showcase your
expertise within your industry which
builds trust with customers.
● To learn who our audience is and what
motivates them - great content, when
partnered with data tools, can tell us a
lot about our customers - what drives
them, what they want to learn and what
influences their buying decisions.
5% of marketers
rate their overall
content approach
as extremely
successful
Only 5%?
That is a lot of disappointed
marketers & business
stakeholders.
So, how can we
improve our content
approach?
Merge content strategy
with data strategy
The Steps to
Create a Data
Driven Content
Strategy
● Research
● Content Planning
● Creation
● Distribution
● Analyzing
Research
Competitive Analysis,
Internal Content Audit
and Market Research
Content
Audit:
● Take Stock of What You Have - Create a
Google Sheet of your content - blogs,
assets, video, etc.
● Get Organized - Once you have your
content organized in one spreadsheet, add
any details you can compile into the sheet
including but not limited to:
○ Date launched/Last updated
○ Category
○ Content Type
○ Ranking or Performance Metrics
○ Action Item - Update, Merge, or None
How to complete an effective
Step 1: Research
Competitive
Analysis:
● Define Who Your Competition Really Is:
Just because you’re in the same industry,
doesn’t mean you’re going after the same
audience.
● What is their Product Strategy: Analyze
review sites, product forums, request a
demo or sign up for a trial, etc.
● Analyze their Content Strategy: What
keywords are they targeting, what content
are they creating, how often are they
distributing new content pieces, and use
marketing tools to find what keywords rank
highest for their content.
● Compile your Research: Pull all of your
research together in a format that is easy to
share, update, and reference. Google Sheets
& Trello work well for us!
How to complete an effective
Step 1: Research
Target
Audience:
● Who Consumes your Content
Today - Use social and web
analytics to learn more about your
current subscriber base.
● Outline the Benefits of your
Products and What Challenges it
Solves - Digging into what your
product offers and the challenges
it solves will help you determine
who they may benefit..
● Talk to Sales & Customer
Success - Who buys our product
and who succeeds in their
adoption of it?
How to define your
Step 1: Research
Content
Planning
Content Process & Workflows,
Content Calendar, and Strategic
Objectives
Content
Objectives:
● Think S.M.A.R.T. - Your content
objectives should align with
business objectives. The best way
to do this is to make them
S.M.A.R.T. --
○ Specific
○ Measurable
○ Achievable
○ Realistic
○ Timely
How to measure and determine
Step 2: Content
Planning
Content
Plan
● Create a Content Workflow - How
will your content be created,,
reviewed, approved, and
delivered?
● Ideation - Brainstorm with your
team to come up with content
ideas that your audience actually
wants.
● Editorial Calendar - Define when
and where you will publish your
content in a Editorial Calendar.
Let’s get ready to formalize a
Step 2: Content
Planning
Creation
Content for the Customer
Journey and Content
Formats
Customer
Journey
●Awareness
●Consideration
●Decision
●Onboarding
●Retention / Advocacy
Creating Content for the
Step 3: Creation
Content
Formats:
● Infographic
● Blog Posts
● Ebooks / White Papers
● Data Sheets
● Presentations
● Sales One Sheeters
● Interactive Content
● Webinars
● Tutorials
● Checklists
● Landing Pages
Step 3: Creation
What to Track
During this
Stage
● How long did the content take to create?
● How many resources did it take to
complete?
● Was it created in house or by a contractor?
What was the contractors rate?
● Did we buy a tool to create this content?
How much does that tool cost?
Step 3: Creation
Distribution
Deployment to the
right Channels for
Visibility
Distribute
Content:
● Social Media
● Video Platforms
● Email Campaigns
● Events or Conferences
● On-Site
● Guest Blogging
What platforms are best to
Step 4: Distribution
Analyzing
Performance
Analyze, Optimize,
Test, and Improve
Content
Analysis:
● Page Views
● Unique Visits
● Average Time on Page
● Engagement
● Bounce Rate
● Traffic Source or Traffic Driver
● Shares/Comments/Follows/Mentions
● Subscribes
● Leads Generated
Let’s do some
Step 5: Analyzing
Performance
Analysis to
Inform the
Future
● Optimize your Content
● Launch an A/B Split Test
● Create Supporting Content
● Tweak the Social Message
● Try a Different Audience
● Ask your Audience for their
Thoughts
Let’s do some
Step 5: Analyzing
Performance
Having a data driven
content strategy will
help us have higher
performing and higher
quality content.
Keys to a
Successful
Data Driven
Strategy:
● Start Research
● Create a Content Plan
● Develop your Content in Varying Formats
● Distribute it Across Channels
● Analyze, Optimize, Improve
Always be learning!
To wrap us up:
Thank You!
Any questions? You can find me at:
Stephanie Mansueto
Senior Director of Content Strategy
stephanie.mansueto@rockcontent.com

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An Introduction to Data-Driven Content

  • 1. An Introduction to Data Driven Content Stephanie Mansueto Senior Director of Content Strategy stephanie.mansueto@rockcontent.com
  • 2. About Rock Content Founded in 2013, Rock Content provides over 2,000 brands, marketers and agencies with innovative content marketing solutions, creative services, on-demand talent, and professional training. Rock acquired ScribbleLive in late 2019 and now employs over 500 people globally and maintains a talent network of over 80,000 creative professionals. Together, we all share in Rock’s mission to create growth opportunities for our customers, talent community, and Rockers worldwide.
  • 3. Stephanie Mansueto Senior Director of Content Strategy, Rock Content ● 15 years industry experience ● Digital Content Creator ● Content Strategist ● Professional Services Leader stephanie.mansueto@rockcontent.com @stephmansueto
  • 4. Today We’ll Cover: ● What is data driven content and what can it accomplish? ● What are common goals of content and where data strategy fits in. ● Tactical ways to implement a data strategy ● Q&A
  • 5. What is Data Focused Content? Data driven content marketing means knowing exactly what your audience is looking for using all the available web analytics tools, and then tailoring, formatting, and timing your content accordingly.
  • 6. When people think content, they often think creative. But in reality, great content is a blend of both creativity and data. *Convince & Convert
  • 7. Content Strategy focuses on the creation & distribution of content at all stages of the customer journey; attract, convert, retain and ensures that content is sent to the right user at the right time in their content journey.
  • 8. But without a data strategy, you would never know if you are sending the right content and if that content is impactful.
  • 9. What do we aim to achieve from a data driven content strategy? ● Educate our customers & prospects - a more informed buyer is a more qualified buyer and one will that will be more sticky as a customer. ● Influence conversions - content marketing is a great way to encourage people to complete our lead form to access materials. ● Gain exposure as thought leaders - Content enables you to showcase your expertise within your industry which builds trust with customers. ● To learn who our audience is and what motivates them - great content, when partnered with data tools, can tell us a lot about our customers - what drives them, what they want to learn and what influences their buying decisions.
  • 10. 5% of marketers rate their overall content approach as extremely successful
  • 11. Only 5%? That is a lot of disappointed marketers & business stakeholders.
  • 12. So, how can we improve our content approach?
  • 14. The Steps to Create a Data Driven Content Strategy ● Research ● Content Planning ● Creation ● Distribution ● Analyzing
  • 16. Content Audit: ● Take Stock of What You Have - Create a Google Sheet of your content - blogs, assets, video, etc. ● Get Organized - Once you have your content organized in one spreadsheet, add any details you can compile into the sheet including but not limited to: ○ Date launched/Last updated ○ Category ○ Content Type ○ Ranking or Performance Metrics ○ Action Item - Update, Merge, or None How to complete an effective Step 1: Research
  • 17. Competitive Analysis: ● Define Who Your Competition Really Is: Just because you’re in the same industry, doesn’t mean you’re going after the same audience. ● What is their Product Strategy: Analyze review sites, product forums, request a demo or sign up for a trial, etc. ● Analyze their Content Strategy: What keywords are they targeting, what content are they creating, how often are they distributing new content pieces, and use marketing tools to find what keywords rank highest for their content. ● Compile your Research: Pull all of your research together in a format that is easy to share, update, and reference. Google Sheets & Trello work well for us! How to complete an effective Step 1: Research
  • 18. Target Audience: ● Who Consumes your Content Today - Use social and web analytics to learn more about your current subscriber base. ● Outline the Benefits of your Products and What Challenges it Solves - Digging into what your product offers and the challenges it solves will help you determine who they may benefit.. ● Talk to Sales & Customer Success - Who buys our product and who succeeds in their adoption of it? How to define your Step 1: Research
  • 19. Content Planning Content Process & Workflows, Content Calendar, and Strategic Objectives
  • 20. Content Objectives: ● Think S.M.A.R.T. - Your content objectives should align with business objectives. The best way to do this is to make them S.M.A.R.T. -- ○ Specific ○ Measurable ○ Achievable ○ Realistic ○ Timely How to measure and determine Step 2: Content Planning
  • 21. Content Plan ● Create a Content Workflow - How will your content be created,, reviewed, approved, and delivered? ● Ideation - Brainstorm with your team to come up with content ideas that your audience actually wants. ● Editorial Calendar - Define when and where you will publish your content in a Editorial Calendar. Let’s get ready to formalize a Step 2: Content Planning
  • 22. Creation Content for the Customer Journey and Content Formats
  • 24. Content Formats: ● Infographic ● Blog Posts ● Ebooks / White Papers ● Data Sheets ● Presentations ● Sales One Sheeters ● Interactive Content ● Webinars ● Tutorials ● Checklists ● Landing Pages Step 3: Creation
  • 25. What to Track During this Stage ● How long did the content take to create? ● How many resources did it take to complete? ● Was it created in house or by a contractor? What was the contractors rate? ● Did we buy a tool to create this content? How much does that tool cost? Step 3: Creation
  • 26. Distribution Deployment to the right Channels for Visibility
  • 27. Distribute Content: ● Social Media ● Video Platforms ● Email Campaigns ● Events or Conferences ● On-Site ● Guest Blogging What platforms are best to Step 4: Distribution
  • 29. Content Analysis: ● Page Views ● Unique Visits ● Average Time on Page ● Engagement ● Bounce Rate ● Traffic Source or Traffic Driver ● Shares/Comments/Follows/Mentions ● Subscribes ● Leads Generated Let’s do some Step 5: Analyzing Performance
  • 30. Analysis to Inform the Future ● Optimize your Content ● Launch an A/B Split Test ● Create Supporting Content ● Tweak the Social Message ● Try a Different Audience ● Ask your Audience for their Thoughts Let’s do some Step 5: Analyzing Performance
  • 31. Having a data driven content strategy will help us have higher performing and higher quality content.
  • 32. Keys to a Successful Data Driven Strategy: ● Start Research ● Create a Content Plan ● Develop your Content in Varying Formats ● Distribute it Across Channels ● Analyze, Optimize, Improve Always be learning! To wrap us up:
  • 33. Thank You! Any questions? You can find me at: Stephanie Mansueto Senior Director of Content Strategy stephanie.mansueto@rockcontent.com