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First things first…
First things first…
What do we do?
We produce creative campaigns like this…
This campaign for AdView reveals the first jobs
of some of today’s most successful people
Inside the campaign - a first a job
Why?
In Outreach, our job is to get
links and coverage...
…from top-tier news sites around the world
These links improve our client’s organic
rankings on search engines
How do we get links in Outreach?
Ideation
Build campaigns that journalists
want to write about
Story
Find multiple angles for coverage
Pitching
Write a headline-grabbing outreach email
Everyone in our outreach team interprets
the role differently…
…with 7 nationalities in the group!
My interpretation comes from traditional PR
– with a twist
We delivered personal PR for
high-profile clients…
…managing their reputation on a daily basis
Each client would have different priorities
One day you’re promoting British shipping
The next, a hit Broadway musical!
How did we deliver results for clients?
Ideation
Understand your clients’ business
Story
Find stories your client can
legitimately comment on
Pitching
Sell your client into the stories
How did this work in practice?
Ideation
In Personal PR, we researched our client’s
industry thoroughly before launch…
…so we knew their business
better than they did
Knowing the client’s past was important
But campaigns were often defined by the
client
How did we sell this campaign?
In this campaign, we were
selling the spokesperson
Maritime UK’s report into the industry’s contribution to UK
economy
So that’s personal PR; what about
Outreach?
In Outreach, we sell the story,
NOT the spokesperson
So our campaigns help journalist
tell interesting stories
Rather than researching the industry, we
research the media landscape…
…and what journalists will write about
Journalists love stories
that matter to ordinary people
What do Brits love complaining about?
If people love complaining about it,
journalists will write about it!
This campaign for GoCompare reveals the vehicle brand
with the worst driver reputation in the UK
We knew it would interest
motoring journalists
This coverage has an added benefit
By making the client the source of the
story…
…it helps build trust in the brand
But to build that trust…
…we need great stories that interest
journalists
So that’s ideation…
Story
In Outreach, our campaigns
often have many angles
This often leads to coverage in completely
different sectors
OPRAH
My instinct?
Celebrity and Lifestyle
I was wrong…
Your first instinct won’t always lead to
coverage
In Outreach, we can choose from many
angles to get the most coverage
But in Personal PR, being reactive was key
Our client needed to be the first to react to a
developing news story…
…so following the news cycle was essential
The Royal Navy’s new aircraft carrier arrives in Portsmouth Harbour
- puts maritime at the top of the news agenda
We used the interest in this story for
major coverage for Maritime UK
We contacted every national news desk
With relevant stories from the client’s
report…
…and specific quotes from key people
in the Maritime industry
The result?
But in Outreach, we need links
What if campaigns are slow to get links?
This campaign for Shutterfly illustrated what
Americans would put in a time capsule
Unfortunately, it struggled for coverage
Interesting, but it doesn’t grab headlines
So…
We surveyed 1,000 US citizens to find out
what they would put in a time capsule
Including their favourite movies of the
decade
Tough sell
I mean, who’s going to
want to write about Star Wars?
SCREENSHOTS
This would not have been possible
in Personal PR
Because you can’t change your client
But in SEO, you’re selling the story
So you can change it up if you need to
Ok, that’s story…
Pitching
In Personal PR, the pitch target
depended on the client
Journalists would often be aware
of your client through their reputation
Especially if that client is already
an authority on the issue
Our clients could get on the news…
…without having us sell them in
Our client, John Mills, got lots of natural coverage
as a Labour supporter of Brexit
Our efforts then focused on preparing our
client for these appearances
So they knew exactly what to say…
…and how to make
the most of the opportunity
In Outreach, getting links starts with a
direct email to journalists
But this can be daunting
However, when I
started emailing journalists…
I remembered one simple piece of
advice from PR…
“I’m going to shoot you in the face,
and here’s why…”
Journalists get straight to the point,
so should you
However, getting your client expert
comment alongside a link is still possible in
Outreach
I contacted the commentary desk
as well as Fortune’s staff writers
Usually, a journalist will write the story
and include a link
But Fortune asked me to write the editorial
on behalf of AdView
Which meant I guaranteed myself a link
So this is how I pitch stories in Outreach
So let’s wrap this thing up…
How do traditional PR and Outreach differ?
In Outreach, we build campaigns by
knowing what the media cover
We sell the story, not the spokesperson
Journalists would come to
us about our clients
So we had to make sure our
spokesperson was sending the right
message
How are Personal PR and Outreach similar?
Get straight to the point, and know why the
journalist wants the story
In Outreach, we trade on our
ability to get links…
… and we give our clients interesting things
to say to the world
They also enhance their brand…
…by making them the source of the story
It helps improve their reputation, just as we
would have wanted in Personal PR
Good outreach campaigns get links…
…but the best?
They secure great links
AND
great media exposure
Get the right angles
And you’ll get the right links
Thank you!

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Getting the right angles for outreach: Jack Bamfield - SearchNorwich 5

Editor's Notes

  1. Maritime UK – UK trade body for shipping industry Responsible for almost all of the UK’s imports and exports
  2. Theatre producer bringing HP to the UK after its Broadway success. We weren’t responsible for the PR campaign for the show itself, but ensuring that the producer himself was getting enough personal media coverage and taking credit for the musical’s success.
  3. Highways to Hell – package of data sources to find the UK’s most congested roads in all parts of the country Wanted a motoring campaign but with the ability to get national coverage – so we based it around the thing Brits love to complain about
  4. One such example was…
  5. Maritime UK – HMS QE2 towed into Portsmouth Harbour – home of the Royal Navy Iconic event for British Maritime, attracted a lot of press attention and Theresa May went there to talk it up further. I saw it as an ideal opportunity for specific client coverage – to get their message out there while the issue is still relevant
  6. Blur journalist name out