Sebastien Provencher takes a stab a identifying future user features for the perfect local media website of 2014. The influence of social media, activity streams and real-time search is undeniable.
4. Activity Streams Display internal and external activities, some automated, some human, in a reverse chronological order Aggregation of activities, content and reviews Enabling interaction on the activity stream is important (like, comment, share)
5. Identity System & Social Graph Leverage an existing social graph with a friend system (synchronous or asynchronous)
6. Status Updates & Real-Time Conversations Enable status updates and conversations between users & merchants. Don’t forget conversation threading.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16. Community managers Image source: http://www.pisitoenmadrid.com Not exactly a feature but a requirement nonetheless. Humans are needed to manage your community.