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Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
A TERRA STUDY BY 
TERRA’S 2014 STATE OF THE HISPANICDIGITAL CONSUMER BY COMSCORE
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Terra’s Latest of Four Custom Studies with comScore 
2008 
2010 
Following the interest of Terra’s previous studies, Terra reveals the results of its latest study: 
TERRA’S 2014 STATE OF THE HISPANIC DIGITAL CONSUMER BY COMSCORE 
2012
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Terra Dives Deep Into the Digital Habits of the U.S. Hispanic Market 
Terra’s Fourth Hispanic Digital Consumer Study by comScoreprovides insights on U.S. Hispanic consumer behavior and digital media consumption across platforms. 
Every two years, Terra and comScorepresent a new study highlighting the Hispanic Digital Consumer. This bi-annual research provides insights and information to better understand the U.S. Hispanic online community in comparison with the general Non-Hispanic U.S. online population. 
The study focuses on key drivers among Hispanic consumers –taking a look at buying activity, visitation and engagement. 
Terra’s Research Study provides insights about: 
•Content and Video consumption: music, news, sports, etc. –including live events, live streaming and VOD 
•Difference between generations (Gen X, Millenials, Baby Boomers) 
•Language and cultural preferences 
•Mobile activities and multi-tasking 
•Retail purchase offline, online, on mobile devices and tablets 
•Social media consumption and engagement 
Advertising Categories include: 
•Automotive 
•Alcoholic beverages 
•Beauty Care 
•CPG 
•Entertainment 
•Travel 
•Pharma/Healthcare 
•QSR (Fast Food) 
•Retail 
•Telecommunications
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Terra’s Fourth Hispanic Digital Consumer Study by comScoreResearch Objectives & Methodology 
Research Objectives 
•Understand consumer engagement with advertising, the Internet, and other digital technologies. 
•Understand category level research and purchase patterns and behaviors. 
•Compare the U.S. Hispanic audience in general, and the Terra audience specifically, with Non-Hispanic national averages and behaviors. 
Methodology 
•A nationally representative sample of Hispanic and Non-Hispanic consumers were recruited from comScore’sonline panel via email and pop-up survey invitations. 
•Respondents were given a choice of language (Spanish or English) for survey completion. 
•The survey was fielded from January 10 –January 29, 2014. 
•The data were weighted to national online targets for age, gender, household income, region of residence, and language preference (Hispanic only). 
Qualified Respondents 
Sample Size 
Margin of Error (95% confidence level) 
Total Sample 
3,142 
+/ –1.75 percentage points 
Non-Hispanic 
1,284 
+/ –2.73 percentage points 
Hispanic 
1,858 
+/ –2.27 percentage points 
Terra Audience 
377 
+/ –5.05 percentage points 
With a pure probability sample of 3,142 one could say with a ninety five percent probability that the overall results would have a sampling error of +/ –1.75 percentage points. However, besides sampling error, all sample surveys and polls may be subject to several additional sources of error that cannot be calculated, including, but not limited to coverage error, error associated with non –response, error associated with question wording and response options, and post –survey weighting and adjustments.
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
MOBILE
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics Over Index in All Mobile Activities 
•Hispanicsspend more time using their mobile devices and less time watching television 
•Hispanicsuse Mobile devices across all locations –at home, on the go, at school/work, while shopping/dining/at events, and with friends 
•Hispanicsuse Mobile devices widely by for many activities –watching videos, retail behaviors, and social networking/sharing
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics are Passionate about Telecommunications Technology 
“I LIKE TO BE CONNECTED” 
(online/via phone) 
NON-HISPANICS: 55% 
HISPANICS: 62% 
TERRA: 74% 
“I LOVE NEW GADGETS” 
NON-HISPANICS: 53% 
HISPANICS: 55% 
TERRA: 65% 
“I AM TECH SAVVY” 
NON-HISPANICS: 46% 
HISPANICS: 48% 
TERRA: 55%
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics are more likely to use smartphones to access the Internet 
56% 
of 
NON-HISPANICS 
70% 
of 
HISPANICS 
VS
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics are Mobile while Shopping 
36% 
of 
NON-HISPANICS 
55% 
of 
HISPANICS 
VS
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics are very Active in all Smartphone Activities 
ACCESS SOCIAL NETWORK SITES OR BLOGS 
LISTEN TO MUSIC 
READ THE LATEST NEWS 
CHECK SPORTS SCORES 
LOOK UP MOVIE SHOW TIMES/LOCATIONS 
WATCH VIDEOS 
VIEW MOVIE REVIEWS/TRAILERS 
PURCHASE PRODUCTS OR SERVICES 
USE FOR VIDEO CONFERENCING/SKYPE (FOR PERSONAL REASONS) 
PURCHASE MOVIE TICKETS 
NON- 
HISPANIC 
52% 
49% 
38% 
39% 
37% 
37% 
21% 
22% 
18% 
17% 
HISPANIC 
64% 
65% 
57% 
50% 
59% 
53% 
41% 
34% 
35% 
33% 
TERRA 
57% 
68% 
57% 
53% 
59% 
54% 
49% 
42% 
42% 
44%
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Smartphone Services Used or Accessed 
GOT LOCATION-BASED DIRECTIONS 
USED DOWNLOADED APPS 
USED MOBILE COUPONS 
GOT LOCATION-BASED RECOMMENDATIONS 
USED DEVICE FOR SHOPPING RELATED PURPOSES WHILE IN A RETAIL STORE 
SCANNED QR CODE (QUICK RESPONSE/MATRIX BAR CODE) 
USED GEO-SOCIAL ("CHECK-IN") SERVICES (E.G., FOURSQUARE) 
GOT DEALS THAT ARE AVAILABLE THROUGH LOCATION-BASED SERVICES 
USED MOBILE WALLET SERVICES (I.E., IN-STORE PAYMENT DEVICE) 
78% 
67% 
57% 
62% 
57% 
57% 
43% 
54% 
55% 
TERRA 
77% 
71% 
54% 
53% 
47% 
47% 
34% 
40% 
35% 
HISPANIC 
67% 
59% 
37% 
29% 
29% 
28% 
26% 
22% 
16% 
NON- 
HISPANIC
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
ONLINE VIDEO: LIVE STREAMING AND VOD
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics spend more time watching online videos per week across most devices 
Video Consumption by Device (Watch 1+ hours per week)
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics consume more video on their Smartphones per week 
70% 
Non- Hispanics 
Zero-Less 
Than 1 Hour 
54% 
28% 
Hispanics 
Terra 
Non- Hispanics 
1 to 6 
Hours 
Hispanics 
Terra 
25% 
34% 
46%
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanic's higher consumption also applies to almost all types of video content 
MOVIES 
ON-AIR FULL LENGTH TV PROGRAMS 
MUSIC VIDEOS 
AMATEUR VIDEO CLIPS 
PROFESSIONAL VIDEO CLIPS 
OFF-AIR/OLD TV PROGRAMS (I.E., RERUNS) 
HOW-TO CONTENT 
ONLINE SHOWS/PROGRAMS 
INDEPENDENT FILMS 
TESTIMONIALS 
OTHER 
DO NOT WATCH ONLINE VIDEOS 
64% 
51% 
52% 
29% 
36% 
41% 
30% 
37% 
27% 
21% 
1% 
4% 
TERRA 
53% 
42% 
49% 
30% 
34% 
32% 
33% 
25% 
19% 
12% 
1% 
15% 
HISPANIC 
35% 
34% 
38% 
30% 
27% 
24% 
23% 
17% 
11% 
5% 
1% 
30% 
NON- 
HISPANIC
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics have used videos to help make purchase decisions 
REVIEWS/RATINGS FROM CONSUMERS 
PRODUCT DEMOS 
HOW-TO/INSTRUCTIONAL/TEACHING 
VIDEOS FROM MANUFACTURERS OR BRANDS 
COMPANY ADVERTISEMENTS 
VIDEOS FROM RETAILERS/STORES 
22% 
16% 
16% 
12% 
11% 
10% 
NON- 
HISPANIC 
34% 
30% 
22% 
26% 
22% 
18% 
HISPANIC 
34% 
40% 
29% 
33% 
31% 
28% 
TERRA
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics are more likely to pay for Video Content 
34% 
of NON- HISPANICS 
have paid to access and watch events online in the past 12 months (live and VOD) 
44% 
ofHISPANICS 
VS 
62% 
of TERRA visitors
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics Watch More Online Sports Events via Live Stream and VOD 
11% 
NON- 
HISPANIC 
26% 
HISPANIC 
8% 
NON- 
HISPANIC 
15% 
HISPANIC 
Watched via Live Streaming 
Watched via VOD 
SPORTS 
44% 
of Hispanics 
paid for online event content
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanic Millennials and GenXersWatch Sports Online Live Events 
27% 
MILLENNIALS 
29% 
GEN X 
20% 
MILLENNIALS 
16% 
GEN X 
Watched via Live Streaming 
Watched via VOD 
SPORTS 
50% 
of Millennials 
paid for online event content 
(Base: Hispanic respondents)
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
SOCIAL MEDIA
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics are More Active on Smartphone Social Network Activities 
INTERACT WITH FRIENDS 
POST OR READ ONLINE COMMENTS 
POST/SHARE PICTURES ONLINE 
POST/SHARE VIDEOS ONLINE 
USE VOICE OVER IP (E.G., SKYPE, ETC.) 
80% 
79% 
70% 
35% 
18% 
NON- 
HISPANIC 
88% 
83% 
79% 
57% 
41% 
HISPANIC 
91% 
82% 
85% 
63% 
55% 
TERRA
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Devices used for Live Events by Generation 
SMARTPHONE USED FOR LIVE EVENTS BEFORE THE EVENT HAPPENS 
SMARTPHONE USED DURING EVENT 
SMARTPHONE USED FOR SOCIAL SHARING DURING EVENT 
SMARTPHONE USED AFTER EVENT IS OVER 
MILLENNIALS 
36% 
31% 
34% 
32% 
GEN X 
32% 
29% 
38% 
29%
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Devices used for Live Events by Language Preference 
SMARTPHONE USED FOR LIVE EVENTS BEFORE THE EVENT HAPPENS 
SMARTPHONE USED DURING EVENT 
SMARTPHONE USED FOR SOCIAL SHARING DURING EVENT 
SMARTPHONE USED AFTER EVENT IS OVER 
SPANISH 
36% 
31% 
30% 
26% 
ENGLISH 
32% 
20% 
31% 
25%
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanic Millennials vs. Hispanic Gen X Social Media Tools 
FACEBOOK 
TOUTUBE 
TWITTER 
GOOGLE+ 
INSTAGRAM 
LINKEDIN 
PINTEREST 
MYSPACE 
HULU 
FOURSQUARE 
94% 
68% 
56% 
55% 
47% 
24% 
27% 
22% 
17% 
8% 
MILLENNIALS 
91% 
60% 
48% 
47% 
33% 
30% 
26% 
20% 
18% 
9% 
GEN X 
(Base: Hispanic respondents)
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Online/Mobile Activities while Attending Live Events 
37% 
of GEN X 
comment or participate in social networking (i.e. posts/tweets) about the event on a mobile device 
27% 
of 
ENGLISH 
SPEAKERS 
VS 
51% 
of SPANISH SPEAKERS 
comment or participate in social networking (i.e. posts/tweets) about the event on a mobile device 
51% 
of 
MILLENNIALS 
VS 
HISPANIC 
GENERATION 
LANGUAGE 
PREFERENCE
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
MEDIA CONSUMPTION
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Multi-tasking: Simultaneous Usage of TV & Smartphones 
Non- Hispanics 
Never- 
Rarely 
Hispanics 
Terra 
26% 
17% 
7% 
Non- Hispanics 
Occasionally- 
Frequently 
Hispanics 
Terra 
64% 
63% 
60%
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Difference between Hispanic Generations in Language Preference for Online Activities and Content Consumption 
Millennials 
Gen X 
Baby Boomers 
Spanish 
21% 
16% 
14% 
Both 
44% 
42% 
46% 
English 
35% 
41% 
40% 
0% 
5% 
10% 
15% 
20% 
25% 
30% 
35% 
40% 
45% 
50% 
Language Preference for Looking at Online Advertising 
Hispanic Millennials are more likely than Generation X and/or Baby Boomers to prefer consuming various types of online content in Spanish
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Millennial Hispanics are more likely than Hispanic Gen X to favor online content consumption in Spanish 
AMERICAN NEWS 
NEWS FROM YOUR COUNTRY OF ORIGIN 
OTHER WORLD NEWS 
SPORTS NEWS/EVENT COVERAGE 
ENTERTAINMENT/CELEBRITY NEWS 
PARTICIPATING IN SOCIAL MEDIA 
LOOKING AT ONLINE ADVERTISING 
RESEARCHING A PRODUCT/SERVICES 
SEEKING EXPERTISE ON A TOPIC 
LISTENING TO MUSIC 
20% 
42% 
24% 
24% 
22% 
24% 
21% 
22% 
22% 
22% 
MILLENNIALS 
13% 
39% 
17% 
16% 
17% 
21% 
16% 
14% 
13% 
15% 
GEN X 
(Base: Hispanic respondents)
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics consume more music 
LISTEN TO RADIO FOR FREE 
STREAM MUSIC ONLINE FOR FREE 
PURCHASE PHYSICAL COPIES OF MUSIC (CD/DVD) 
PURCHASE MUSIC FILES ONLINE 
STREAM MUSIC ONLINE VIA PAID SUBSCRIPTION 
58% 
40% 
31% 
26% 
9% 
NON- 
HISPANIC 
63% 
54% 
35% 
35% 
12% 
HISPANIC 
57% 
61% 
40% 
44% 
26% 
TERRA
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics use More their Smartphones for Live Events 
17% 
15% 
19% 
21% 
NON- 
HISPANIC 
30% 
26% 
32% 
27% 
HISPANIC 
33% 
38% 
46% 
29% 
TERRA 
SMARTPHONE USED FOR LIVE EVENT BEFORE EVENT HAPPENS 
SMARTPHONE USED FOR LIVE EVENT DURING EVENT 
SMARTPHONE USED FOR SOCIAL SHARING DURING EVENT 
SMARTPHONE USED FOR LIVE EVENT AFTER EVENT
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Spanish-preferred & Bilingual Hispanics are More Engaged with Digital Activities around Live Events 
•I USE THE INTERNET TO STAY UP-TO-DATE WITH THE LATEST INFORMATION ABOUT LIVE EVENTS 
•I USE WHATEVER SOURCE GIVES ME THE FASTEST UPDATES ON LIVE EVENTS 
•I WANT TO BE ABLE TO WATCH LIVE EVENTS AND/OR VIDEO ON DEMAND USING ANY DEVICE I CHOOSE, SO I CAN WATCH IN ANY LOCATION 
•I LIKE TO GET IN-DEPTH AND EXPERT COVERAGE OF LIVE EVENTS FROM WEBSITES WITH HIGH QUALITY COVERAGE 
•I AM MORE LIKELY TO NOTICE ADVERTISING IF IT IS MEANINGFULLY INTEGRATED WITH OR CONNECTED TO CONTENT AROUND LIVE EVENTS THAN UNRELATED TO THE CONTENT 
•WATCHING OR READING ABOUT LIVE EVENTS IS MORE MEANINGFUL TO ME WHEN I’M IN AN ONLINE ENVIRONMENT THAT IS CULTURALLY RELEVANT TO THE CONTENT (E.G., US PERSPECTIVE OF THE OLYMPICS) 
•SOCIAL SHARING AROUND LIVE EVENTS IS A KEY PART OF THE ONLINE EXPERIENCE FOR ME 
•WHEN I’M WATCHING LIVE EVENTS ON TV, I ALSO LIKE TO BE ONLINE TO DISCUSS/COMMENT ON WHAT IS HAPPENING 
•WHEN I’M WATCHING OR READING ABOUT A LIVE EVENT ONLINE, IT’S A MORE INTEGRATED AND MEANINGFUL EXPERIENCE THAN WATCHING ON TV 
56% 
52% 
50% 
47% 
38% 
39% 
38% 
35% 
32% 
BILINGUAL 
47% 
47% 
41% 
40% 
34% 
30% 
25% 
26% 
24% 
ENGLISH 
54% 
50% 
47% 
48% 
43% 
40% 
39% 
35% 
36% 
SPANISH
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
OPINIONS ABOUT DIGITAL ADVERTISING
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Spanish-Preferred and Bilingual Hispanics are More Receptive to Online Advertising 
•I USUALLY REMEMBER THE BRANDS I SEE ADVERTISED ONLINE 
•I AM MORE LIKELY TO REMEMBER THE BRANDS I SEE ADVERTISED ONLINE THAN OFFLINE (E.G., TV, RADIO, PRINT) 
•I REALLY ENJOY THE CREATIVE APPROACHES TO ADVERTISING THAT I SEE ONLINE 
•IF ONLINE ADVERTISING SPEAKS TO ME, I AM INCLINED TO VISIT THE WEBSITE OF THE ADVERTISED BRAND 
•INTERNET ADS HAVE MOTIVATED ME TO VISIT A RETAIL STORE FOR THE PRODUCT OR SERVICE BEING ADVERTISED 
•DIGITAL CUSTOMER REVIEWS AND POSTS FROM FRIENDS OR FANS HAVE COMPELLED ME TO FURTHER INQUIRE ABOUT THE PRODUCT BEING DISCUSSED 
•I REMEMBER THE BRANDS ADVERTISED ON A VIRAL VIDEO 
•I AM MORE LIKELY TO NOTICE BRANDS THAT ADVERTISE ON CONTENT SITES WITH SPECIAL PROGRAMS (SUCH AS LIVE MUSIC OR SPORTS EVENTS) THAN ON OTHER TYPES OF SITES 
•I THINK BRANDS THAT ADVERTISE ONLINE ARE MORE INNOVATIVE THAN THOSE THAT ADVERTISE OFFLINE 
•ONLINE ADS ARE MORE MEANINGFUL TO ME WHEN THEY ARE CULTURALLY RELEVANT (I.E., ALIGNED WITH MY CULTURAL REFERENCES) 
•I AM MORE LIKELY TO RECALL ONLINE ADS WHEN THEY ARE IN SPANISH 
•IF ONLINE ADVERTISING IS IN SPANISH, I AM MORE INCLINED TO VISIT THE WEBSITE OR PURCHASE THE ADVERTISED BRAND 
The Spanish-preferred and Bilingual audiences are more engaged with online advertising than the English-preferred Hispanic audience. 
33% 
30% 
35% 
37% 
37% 
36% 
27% 
31% 
33% 
33% 
40% 
36% 
SPANISH 
29% 
29% 
34% 
32% 
31% 
36% 
27% 
26% 
29% 
29% 
23% 
24% 
BILINGUAL 
17% 
13% 
20% 
20% 
19% 
19% 
14% 
14% 
15% 
15% 
9% 
9% 
ENGLISH 
PRIMARILY
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanic Millennials are More Likely to Notice and Recall Digital Advertising 
21% 
21% 
23% 
20% 
21% 
21% 
GEN X 
26% 
26% 
28% 
28% 
27% 
26% 
MILLENNIALS 
TERRA 
•I AM MORE LIKELY TO RECALL ONLINE ADS WHEN THEY ARE IN SPANISH 
•IF ONLINE ADVERTISING IS IN SPANISH, I AM MORE INCLINED TO VISIT THE WEBSITE OR PURCHASE THE ADVERTISED BRAND 
•ONLINE ADS ARE MORE MEANINGFUL TO ME WHEN THEY ARE CULTURALLY RELEVANT 
•I AM MORE LIKELY TO NOTICE BRANDS THAT ADVERTISE ON CONTENT SITES WITH SPECIAL PROGRAMS (SUCH AS LIVE MUSIC OR SPORTS EVENTS) THAN ON OTHER TYPES OF SITES 
•I AM MORE LIKELY TO REMEMBER THE BRANDS I SEE ADVERTISED ONLINE THAN OFFLINE (E.G., TV, RADIO, PRINT) 
•I REMEMBER THE BRANDS ADVERTISED ON A VIRAL VIDEO 
(Base: Hispanic respondents)
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
RETAIL/ONLINE SHOPPING
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Mobile Device Activities while in a Retail Store 
COMPARED PRODUCT PRICES 
FOUND COUPONS OR DEALS 
TOOK A PICTURE/VIDEO OF A PRODUCT 
SENT A PICTURE/VIDEO OF A PRODUCT TO FRIENDS/FAMILY 
TEXTED OR CALLED FRIENDS/FAMILY ABOUT A PRODUCT 
RESEARCHED PRODUCT FEATURES 
CHECKED PRODUCT AVAILABILITY 
SCANNED A PRODUCT BARCODE 
SCANNED QR CODE (QUICK RESPONSE/MATRIX BAR CODE) 
TESTED, DEMOED, OR EXAMINED A PRODUCT (IN-STORE), THEN PURCHASED IT ONLINE AT A CHEAPER PRICE 
SHARED INFORMATION ABOUT A PRODUCT VIA A SOCIAL NETWORK 
USED APPS WHICH REWARD YOU FOR VISITING LOCAL STORES 
USED AN IN-STORE PC OR IPAD KIOSK 
19% 
18% 
17% 
18% 
17% 
15% 
14% 
10% 
10% 
8% 
7% 
7% 
6% 
NON- 
HISPANIC 
36% 
37% 
38% 
32% 
31% 
27% 
25% 
22% 
19% 
18% 
15% 
12% 
13% 
HISPANIC 
38% 
45% 
41% 
35% 
29% 
31% 
31% 
25% 
23% 
27% 
31% 
20% 
21% 
TERRA
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Different online sources used to research retail purchases 
SEARCH ENGINE 
COMPANY WEBSITE 
CONSUMER REVIEWS 
EXPERT REVIEWS/ADVICE 
EMAIL/NEWSLETTER FROM COMPANY 
ONLINE ADVERTISING 
SOCIAL NETWORK CONVERSATIONS 
ONLINE VIDEOS 
SOCIAL NETWORK BRAND CONTENT 
MOBILE APPS 
ONLINE CLASSIFIED SITES 
BLOGS/DISCUSSION GROUPS 
58% 
49% 
44% 
25% 
16% 
13% 
13% 
12% 
12% 
11% 
10% 
9% 
NON- 
HISPANICS 
54% 
55% 
45% 
30% 
26% 
27% 
25% 
23% 
23% 
21% 
19% 
15% 
HISPANICS 
44% 
50% 
42% 
31% 
35% 
39% 
37% 
36% 
32% 
31% 
27% 
22% 
TERRA 
Which of the following online sources did you use for researching product information, such as features, pricing, availability, vendor, etc. in the past 6 months?
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Online sources used by Hispanics to research their retail purchases differ across Hispanic Millennialsand Gen X 
SEARCH ENGINE 
COMPANY WEBSITE 
CONSUMER REVIEWS 
EXPERT REVIEWS/ADVICE 
EMAIL/NEWSLETTER FROM COMPANY 
ONLINE ADVERTISING 
SOCIAL NETWORK CONVERSATIONS 
ONLINE VIDEOS 
SOCIAL NETWORK BRAND CONTENT 
MOBILE APPS 
ONLINE CLASSIFIED SITES 
BLOGS/DISCUSSION GROUPS 
47% 
50% 
43% 
29% 
26% 
26% 
31% 
25% 
30% 
27% 
19% 
16% 
MILLENNIALS 
55% 
55% 
44% 
30% 
25% 
28% 
26% 
25% 
23% 
21% 
18% 
19% 
GEN X 
Which of the following online sources did you use for researching product information, such as features, pricing, availability, vendor, etc. in the past 6 months? 
(Base: Hispanic respondents)
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Purchase Decisions by Device: Hispanics over index on Mobile & Tablets 
71% 
78% 
77% 
16% 
14% 
79% 
75% 
76% 
33% 
25% 
Researched online 
Bought offline(Retail Store) 
Bought online(Computer) 
Bought online(Smartphone) 
Bought online(Tablet) 
Non-Hispanics 
Hispanics 
•For each product category, please indicate whether you… a) Have conducted online research for product information, such as features, pricing, availability, vendor, etc. in the past 6 months. 
•For each of the product categories you have purchased in the past 6 months, please indicate where/how you made your purchase.
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
CATEGORIES –SNEAK PEEK 
FOR MORE INFORMATION, PLEASE CONTACT: SOIZIC SACREZ, DIRECTOR OF MARKETING, SOIZIC.SACREZ@US.CORP.TERRA.COMOR CALL (212) 354-3356
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
40% of Terra’s users have researched cars/other vehicles Online in the past 6 months 
More Hispanics Researched Cars Online 
VS. 
33% Hispanics 
20% Non-Hispanics
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Hispanics Researched More Grocery and Food-related Products or Services Online than Non-Hispanics. 
16% 
of 
NON-HISPANICS 
23% 
of 
HISPANICS 
31% 
of TERRA USERS 
researchedGrocery/Food-related Products/Services Online in the past 6 months 
VS
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
Smartphone Purchase Intent within the Next Year 
25% 
of 
NON-HISPANICS 
41% 
of 
HISPANICS 
57% 
of TERRA USERS 
plan to purchase 
aSmartphone within the Next Year 
VS
Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 
A TERRA STUDY BY 
For more information, please contact: Soizic Sacrez, Director of Marketing for Terra, at soizic.sacrez@us.corp.terra.comor call (212) 354-3356

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Terra 2014 state of hispanic digital consumer

  • 1. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 A TERRA STUDY BY TERRA’S 2014 STATE OF THE HISPANICDIGITAL CONSUMER BY COMSCORE
  • 2. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Terra’s Latest of Four Custom Studies with comScore 2008 2010 Following the interest of Terra’s previous studies, Terra reveals the results of its latest study: TERRA’S 2014 STATE OF THE HISPANIC DIGITAL CONSUMER BY COMSCORE 2012
  • 3. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Terra Dives Deep Into the Digital Habits of the U.S. Hispanic Market Terra’s Fourth Hispanic Digital Consumer Study by comScoreprovides insights on U.S. Hispanic consumer behavior and digital media consumption across platforms. Every two years, Terra and comScorepresent a new study highlighting the Hispanic Digital Consumer. This bi-annual research provides insights and information to better understand the U.S. Hispanic online community in comparison with the general Non-Hispanic U.S. online population. The study focuses on key drivers among Hispanic consumers –taking a look at buying activity, visitation and engagement. Terra’s Research Study provides insights about: •Content and Video consumption: music, news, sports, etc. –including live events, live streaming and VOD •Difference between generations (Gen X, Millenials, Baby Boomers) •Language and cultural preferences •Mobile activities and multi-tasking •Retail purchase offline, online, on mobile devices and tablets •Social media consumption and engagement Advertising Categories include: •Automotive •Alcoholic beverages •Beauty Care •CPG •Entertainment •Travel •Pharma/Healthcare •QSR (Fast Food) •Retail •Telecommunications
  • 4. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Terra’s Fourth Hispanic Digital Consumer Study by comScoreResearch Objectives & Methodology Research Objectives •Understand consumer engagement with advertising, the Internet, and other digital technologies. •Understand category level research and purchase patterns and behaviors. •Compare the U.S. Hispanic audience in general, and the Terra audience specifically, with Non-Hispanic national averages and behaviors. Methodology •A nationally representative sample of Hispanic and Non-Hispanic consumers were recruited from comScore’sonline panel via email and pop-up survey invitations. •Respondents were given a choice of language (Spanish or English) for survey completion. •The survey was fielded from January 10 –January 29, 2014. •The data were weighted to national online targets for age, gender, household income, region of residence, and language preference (Hispanic only). Qualified Respondents Sample Size Margin of Error (95% confidence level) Total Sample 3,142 +/ –1.75 percentage points Non-Hispanic 1,284 +/ –2.73 percentage points Hispanic 1,858 +/ –2.27 percentage points Terra Audience 377 +/ –5.05 percentage points With a pure probability sample of 3,142 one could say with a ninety five percent probability that the overall results would have a sampling error of +/ –1.75 percentage points. However, besides sampling error, all sample surveys and polls may be subject to several additional sources of error that cannot be calculated, including, but not limited to coverage error, error associated with non –response, error associated with question wording and response options, and post –survey weighting and adjustments.
  • 5. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 MOBILE
  • 6. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics Over Index in All Mobile Activities •Hispanicsspend more time using their mobile devices and less time watching television •Hispanicsuse Mobile devices across all locations –at home, on the go, at school/work, while shopping/dining/at events, and with friends •Hispanicsuse Mobile devices widely by for many activities –watching videos, retail behaviors, and social networking/sharing
  • 7. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics are Passionate about Telecommunications Technology “I LIKE TO BE CONNECTED” (online/via phone) NON-HISPANICS: 55% HISPANICS: 62% TERRA: 74% “I LOVE NEW GADGETS” NON-HISPANICS: 53% HISPANICS: 55% TERRA: 65% “I AM TECH SAVVY” NON-HISPANICS: 46% HISPANICS: 48% TERRA: 55%
  • 8. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics are more likely to use smartphones to access the Internet 56% of NON-HISPANICS 70% of HISPANICS VS
  • 9. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics are Mobile while Shopping 36% of NON-HISPANICS 55% of HISPANICS VS
  • 10. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics are very Active in all Smartphone Activities ACCESS SOCIAL NETWORK SITES OR BLOGS LISTEN TO MUSIC READ THE LATEST NEWS CHECK SPORTS SCORES LOOK UP MOVIE SHOW TIMES/LOCATIONS WATCH VIDEOS VIEW MOVIE REVIEWS/TRAILERS PURCHASE PRODUCTS OR SERVICES USE FOR VIDEO CONFERENCING/SKYPE (FOR PERSONAL REASONS) PURCHASE MOVIE TICKETS NON- HISPANIC 52% 49% 38% 39% 37% 37% 21% 22% 18% 17% HISPANIC 64% 65% 57% 50% 59% 53% 41% 34% 35% 33% TERRA 57% 68% 57% 53% 59% 54% 49% 42% 42% 44%
  • 11. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Smartphone Services Used or Accessed GOT LOCATION-BASED DIRECTIONS USED DOWNLOADED APPS USED MOBILE COUPONS GOT LOCATION-BASED RECOMMENDATIONS USED DEVICE FOR SHOPPING RELATED PURPOSES WHILE IN A RETAIL STORE SCANNED QR CODE (QUICK RESPONSE/MATRIX BAR CODE) USED GEO-SOCIAL ("CHECK-IN") SERVICES (E.G., FOURSQUARE) GOT DEALS THAT ARE AVAILABLE THROUGH LOCATION-BASED SERVICES USED MOBILE WALLET SERVICES (I.E., IN-STORE PAYMENT DEVICE) 78% 67% 57% 62% 57% 57% 43% 54% 55% TERRA 77% 71% 54% 53% 47% 47% 34% 40% 35% HISPANIC 67% 59% 37% 29% 29% 28% 26% 22% 16% NON- HISPANIC
  • 12. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 ONLINE VIDEO: LIVE STREAMING AND VOD
  • 13. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics spend more time watching online videos per week across most devices Video Consumption by Device (Watch 1+ hours per week)
  • 14. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics consume more video on their Smartphones per week 70% Non- Hispanics Zero-Less Than 1 Hour 54% 28% Hispanics Terra Non- Hispanics 1 to 6 Hours Hispanics Terra 25% 34% 46%
  • 15. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanic's higher consumption also applies to almost all types of video content MOVIES ON-AIR FULL LENGTH TV PROGRAMS MUSIC VIDEOS AMATEUR VIDEO CLIPS PROFESSIONAL VIDEO CLIPS OFF-AIR/OLD TV PROGRAMS (I.E., RERUNS) HOW-TO CONTENT ONLINE SHOWS/PROGRAMS INDEPENDENT FILMS TESTIMONIALS OTHER DO NOT WATCH ONLINE VIDEOS 64% 51% 52% 29% 36% 41% 30% 37% 27% 21% 1% 4% TERRA 53% 42% 49% 30% 34% 32% 33% 25% 19% 12% 1% 15% HISPANIC 35% 34% 38% 30% 27% 24% 23% 17% 11% 5% 1% 30% NON- HISPANIC
  • 16. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics have used videos to help make purchase decisions REVIEWS/RATINGS FROM CONSUMERS PRODUCT DEMOS HOW-TO/INSTRUCTIONAL/TEACHING VIDEOS FROM MANUFACTURERS OR BRANDS COMPANY ADVERTISEMENTS VIDEOS FROM RETAILERS/STORES 22% 16% 16% 12% 11% 10% NON- HISPANIC 34% 30% 22% 26% 22% 18% HISPANIC 34% 40% 29% 33% 31% 28% TERRA
  • 17. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics are more likely to pay for Video Content 34% of NON- HISPANICS have paid to access and watch events online in the past 12 months (live and VOD) 44% ofHISPANICS VS 62% of TERRA visitors
  • 18. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics Watch More Online Sports Events via Live Stream and VOD 11% NON- HISPANIC 26% HISPANIC 8% NON- HISPANIC 15% HISPANIC Watched via Live Streaming Watched via VOD SPORTS 44% of Hispanics paid for online event content
  • 19. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanic Millennials and GenXersWatch Sports Online Live Events 27% MILLENNIALS 29% GEN X 20% MILLENNIALS 16% GEN X Watched via Live Streaming Watched via VOD SPORTS 50% of Millennials paid for online event content (Base: Hispanic respondents)
  • 20. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 SOCIAL MEDIA
  • 21. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics are More Active on Smartphone Social Network Activities INTERACT WITH FRIENDS POST OR READ ONLINE COMMENTS POST/SHARE PICTURES ONLINE POST/SHARE VIDEOS ONLINE USE VOICE OVER IP (E.G., SKYPE, ETC.) 80% 79% 70% 35% 18% NON- HISPANIC 88% 83% 79% 57% 41% HISPANIC 91% 82% 85% 63% 55% TERRA
  • 22. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Devices used for Live Events by Generation SMARTPHONE USED FOR LIVE EVENTS BEFORE THE EVENT HAPPENS SMARTPHONE USED DURING EVENT SMARTPHONE USED FOR SOCIAL SHARING DURING EVENT SMARTPHONE USED AFTER EVENT IS OVER MILLENNIALS 36% 31% 34% 32% GEN X 32% 29% 38% 29%
  • 23. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Devices used for Live Events by Language Preference SMARTPHONE USED FOR LIVE EVENTS BEFORE THE EVENT HAPPENS SMARTPHONE USED DURING EVENT SMARTPHONE USED FOR SOCIAL SHARING DURING EVENT SMARTPHONE USED AFTER EVENT IS OVER SPANISH 36% 31% 30% 26% ENGLISH 32% 20% 31% 25%
  • 24. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanic Millennials vs. Hispanic Gen X Social Media Tools FACEBOOK TOUTUBE TWITTER GOOGLE+ INSTAGRAM LINKEDIN PINTEREST MYSPACE HULU FOURSQUARE 94% 68% 56% 55% 47% 24% 27% 22% 17% 8% MILLENNIALS 91% 60% 48% 47% 33% 30% 26% 20% 18% 9% GEN X (Base: Hispanic respondents)
  • 25. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Online/Mobile Activities while Attending Live Events 37% of GEN X comment or participate in social networking (i.e. posts/tweets) about the event on a mobile device 27% of ENGLISH SPEAKERS VS 51% of SPANISH SPEAKERS comment or participate in social networking (i.e. posts/tweets) about the event on a mobile device 51% of MILLENNIALS VS HISPANIC GENERATION LANGUAGE PREFERENCE
  • 26. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 MEDIA CONSUMPTION
  • 27. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Multi-tasking: Simultaneous Usage of TV & Smartphones Non- Hispanics Never- Rarely Hispanics Terra 26% 17% 7% Non- Hispanics Occasionally- Frequently Hispanics Terra 64% 63% 60%
  • 28. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Difference between Hispanic Generations in Language Preference for Online Activities and Content Consumption Millennials Gen X Baby Boomers Spanish 21% 16% 14% Both 44% 42% 46% English 35% 41% 40% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Language Preference for Looking at Online Advertising Hispanic Millennials are more likely than Generation X and/or Baby Boomers to prefer consuming various types of online content in Spanish
  • 29. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Millennial Hispanics are more likely than Hispanic Gen X to favor online content consumption in Spanish AMERICAN NEWS NEWS FROM YOUR COUNTRY OF ORIGIN OTHER WORLD NEWS SPORTS NEWS/EVENT COVERAGE ENTERTAINMENT/CELEBRITY NEWS PARTICIPATING IN SOCIAL MEDIA LOOKING AT ONLINE ADVERTISING RESEARCHING A PRODUCT/SERVICES SEEKING EXPERTISE ON A TOPIC LISTENING TO MUSIC 20% 42% 24% 24% 22% 24% 21% 22% 22% 22% MILLENNIALS 13% 39% 17% 16% 17% 21% 16% 14% 13% 15% GEN X (Base: Hispanic respondents)
  • 30. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics consume more music LISTEN TO RADIO FOR FREE STREAM MUSIC ONLINE FOR FREE PURCHASE PHYSICAL COPIES OF MUSIC (CD/DVD) PURCHASE MUSIC FILES ONLINE STREAM MUSIC ONLINE VIA PAID SUBSCRIPTION 58% 40% 31% 26% 9% NON- HISPANIC 63% 54% 35% 35% 12% HISPANIC 57% 61% 40% 44% 26% TERRA
  • 31. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics use More their Smartphones for Live Events 17% 15% 19% 21% NON- HISPANIC 30% 26% 32% 27% HISPANIC 33% 38% 46% 29% TERRA SMARTPHONE USED FOR LIVE EVENT BEFORE EVENT HAPPENS SMARTPHONE USED FOR LIVE EVENT DURING EVENT SMARTPHONE USED FOR SOCIAL SHARING DURING EVENT SMARTPHONE USED FOR LIVE EVENT AFTER EVENT
  • 32. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Spanish-preferred & Bilingual Hispanics are More Engaged with Digital Activities around Live Events •I USE THE INTERNET TO STAY UP-TO-DATE WITH THE LATEST INFORMATION ABOUT LIVE EVENTS •I USE WHATEVER SOURCE GIVES ME THE FASTEST UPDATES ON LIVE EVENTS •I WANT TO BE ABLE TO WATCH LIVE EVENTS AND/OR VIDEO ON DEMAND USING ANY DEVICE I CHOOSE, SO I CAN WATCH IN ANY LOCATION •I LIKE TO GET IN-DEPTH AND EXPERT COVERAGE OF LIVE EVENTS FROM WEBSITES WITH HIGH QUALITY COVERAGE •I AM MORE LIKELY TO NOTICE ADVERTISING IF IT IS MEANINGFULLY INTEGRATED WITH OR CONNECTED TO CONTENT AROUND LIVE EVENTS THAN UNRELATED TO THE CONTENT •WATCHING OR READING ABOUT LIVE EVENTS IS MORE MEANINGFUL TO ME WHEN I’M IN AN ONLINE ENVIRONMENT THAT IS CULTURALLY RELEVANT TO THE CONTENT (E.G., US PERSPECTIVE OF THE OLYMPICS) •SOCIAL SHARING AROUND LIVE EVENTS IS A KEY PART OF THE ONLINE EXPERIENCE FOR ME •WHEN I’M WATCHING LIVE EVENTS ON TV, I ALSO LIKE TO BE ONLINE TO DISCUSS/COMMENT ON WHAT IS HAPPENING •WHEN I’M WATCHING OR READING ABOUT A LIVE EVENT ONLINE, IT’S A MORE INTEGRATED AND MEANINGFUL EXPERIENCE THAN WATCHING ON TV 56% 52% 50% 47% 38% 39% 38% 35% 32% BILINGUAL 47% 47% 41% 40% 34% 30% 25% 26% 24% ENGLISH 54% 50% 47% 48% 43% 40% 39% 35% 36% SPANISH
  • 33. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 OPINIONS ABOUT DIGITAL ADVERTISING
  • 34. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Spanish-Preferred and Bilingual Hispanics are More Receptive to Online Advertising •I USUALLY REMEMBER THE BRANDS I SEE ADVERTISED ONLINE •I AM MORE LIKELY TO REMEMBER THE BRANDS I SEE ADVERTISED ONLINE THAN OFFLINE (E.G., TV, RADIO, PRINT) •I REALLY ENJOY THE CREATIVE APPROACHES TO ADVERTISING THAT I SEE ONLINE •IF ONLINE ADVERTISING SPEAKS TO ME, I AM INCLINED TO VISIT THE WEBSITE OF THE ADVERTISED BRAND •INTERNET ADS HAVE MOTIVATED ME TO VISIT A RETAIL STORE FOR THE PRODUCT OR SERVICE BEING ADVERTISED •DIGITAL CUSTOMER REVIEWS AND POSTS FROM FRIENDS OR FANS HAVE COMPELLED ME TO FURTHER INQUIRE ABOUT THE PRODUCT BEING DISCUSSED •I REMEMBER THE BRANDS ADVERTISED ON A VIRAL VIDEO •I AM MORE LIKELY TO NOTICE BRANDS THAT ADVERTISE ON CONTENT SITES WITH SPECIAL PROGRAMS (SUCH AS LIVE MUSIC OR SPORTS EVENTS) THAN ON OTHER TYPES OF SITES •I THINK BRANDS THAT ADVERTISE ONLINE ARE MORE INNOVATIVE THAN THOSE THAT ADVERTISE OFFLINE •ONLINE ADS ARE MORE MEANINGFUL TO ME WHEN THEY ARE CULTURALLY RELEVANT (I.E., ALIGNED WITH MY CULTURAL REFERENCES) •I AM MORE LIKELY TO RECALL ONLINE ADS WHEN THEY ARE IN SPANISH •IF ONLINE ADVERTISING IS IN SPANISH, I AM MORE INCLINED TO VISIT THE WEBSITE OR PURCHASE THE ADVERTISED BRAND The Spanish-preferred and Bilingual audiences are more engaged with online advertising than the English-preferred Hispanic audience. 33% 30% 35% 37% 37% 36% 27% 31% 33% 33% 40% 36% SPANISH 29% 29% 34% 32% 31% 36% 27% 26% 29% 29% 23% 24% BILINGUAL 17% 13% 20% 20% 19% 19% 14% 14% 15% 15% 9% 9% ENGLISH PRIMARILY
  • 35. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanic Millennials are More Likely to Notice and Recall Digital Advertising 21% 21% 23% 20% 21% 21% GEN X 26% 26% 28% 28% 27% 26% MILLENNIALS TERRA •I AM MORE LIKELY TO RECALL ONLINE ADS WHEN THEY ARE IN SPANISH •IF ONLINE ADVERTISING IS IN SPANISH, I AM MORE INCLINED TO VISIT THE WEBSITE OR PURCHASE THE ADVERTISED BRAND •ONLINE ADS ARE MORE MEANINGFUL TO ME WHEN THEY ARE CULTURALLY RELEVANT •I AM MORE LIKELY TO NOTICE BRANDS THAT ADVERTISE ON CONTENT SITES WITH SPECIAL PROGRAMS (SUCH AS LIVE MUSIC OR SPORTS EVENTS) THAN ON OTHER TYPES OF SITES •I AM MORE LIKELY TO REMEMBER THE BRANDS I SEE ADVERTISED ONLINE THAN OFFLINE (E.G., TV, RADIO, PRINT) •I REMEMBER THE BRANDS ADVERTISED ON A VIRAL VIDEO (Base: Hispanic respondents)
  • 36. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 RETAIL/ONLINE SHOPPING
  • 37. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Mobile Device Activities while in a Retail Store COMPARED PRODUCT PRICES FOUND COUPONS OR DEALS TOOK A PICTURE/VIDEO OF A PRODUCT SENT A PICTURE/VIDEO OF A PRODUCT TO FRIENDS/FAMILY TEXTED OR CALLED FRIENDS/FAMILY ABOUT A PRODUCT RESEARCHED PRODUCT FEATURES CHECKED PRODUCT AVAILABILITY SCANNED A PRODUCT BARCODE SCANNED QR CODE (QUICK RESPONSE/MATRIX BAR CODE) TESTED, DEMOED, OR EXAMINED A PRODUCT (IN-STORE), THEN PURCHASED IT ONLINE AT A CHEAPER PRICE SHARED INFORMATION ABOUT A PRODUCT VIA A SOCIAL NETWORK USED APPS WHICH REWARD YOU FOR VISITING LOCAL STORES USED AN IN-STORE PC OR IPAD KIOSK 19% 18% 17% 18% 17% 15% 14% 10% 10% 8% 7% 7% 6% NON- HISPANIC 36% 37% 38% 32% 31% 27% 25% 22% 19% 18% 15% 12% 13% HISPANIC 38% 45% 41% 35% 29% 31% 31% 25% 23% 27% 31% 20% 21% TERRA
  • 38. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Different online sources used to research retail purchases SEARCH ENGINE COMPANY WEBSITE CONSUMER REVIEWS EXPERT REVIEWS/ADVICE EMAIL/NEWSLETTER FROM COMPANY ONLINE ADVERTISING SOCIAL NETWORK CONVERSATIONS ONLINE VIDEOS SOCIAL NETWORK BRAND CONTENT MOBILE APPS ONLINE CLASSIFIED SITES BLOGS/DISCUSSION GROUPS 58% 49% 44% 25% 16% 13% 13% 12% 12% 11% 10% 9% NON- HISPANICS 54% 55% 45% 30% 26% 27% 25% 23% 23% 21% 19% 15% HISPANICS 44% 50% 42% 31% 35% 39% 37% 36% 32% 31% 27% 22% TERRA Which of the following online sources did you use for researching product information, such as features, pricing, availability, vendor, etc. in the past 6 months?
  • 39. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Online sources used by Hispanics to research their retail purchases differ across Hispanic Millennialsand Gen X SEARCH ENGINE COMPANY WEBSITE CONSUMER REVIEWS EXPERT REVIEWS/ADVICE EMAIL/NEWSLETTER FROM COMPANY ONLINE ADVERTISING SOCIAL NETWORK CONVERSATIONS ONLINE VIDEOS SOCIAL NETWORK BRAND CONTENT MOBILE APPS ONLINE CLASSIFIED SITES BLOGS/DISCUSSION GROUPS 47% 50% 43% 29% 26% 26% 31% 25% 30% 27% 19% 16% MILLENNIALS 55% 55% 44% 30% 25% 28% 26% 25% 23% 21% 18% 19% GEN X Which of the following online sources did you use for researching product information, such as features, pricing, availability, vendor, etc. in the past 6 months? (Base: Hispanic respondents)
  • 40. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Purchase Decisions by Device: Hispanics over index on Mobile & Tablets 71% 78% 77% 16% 14% 79% 75% 76% 33% 25% Researched online Bought offline(Retail Store) Bought online(Computer) Bought online(Smartphone) Bought online(Tablet) Non-Hispanics Hispanics •For each product category, please indicate whether you… a) Have conducted online research for product information, such as features, pricing, availability, vendor, etc. in the past 6 months. •For each of the product categories you have purchased in the past 6 months, please indicate where/how you made your purchase.
  • 41. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 CATEGORIES –SNEAK PEEK FOR MORE INFORMATION, PLEASE CONTACT: SOIZIC SACREZ, DIRECTOR OF MARKETING, SOIZIC.SACREZ@US.CORP.TERRA.COMOR CALL (212) 354-3356
  • 42. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 40% of Terra’s users have researched cars/other vehicles Online in the past 6 months More Hispanics Researched Cars Online VS. 33% Hispanics 20% Non-Hispanics
  • 43. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Hispanics Researched More Grocery and Food-related Products or Services Online than Non-Hispanics. 16% of NON-HISPANICS 23% of HISPANICS 31% of TERRA USERS researchedGrocery/Food-related Products/Services Online in the past 6 months VS
  • 44. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 Smartphone Purchase Intent within the Next Year 25% of NON-HISPANICS 41% of HISPANICS 57% of TERRA USERS plan to purchase aSmartphone within the Next Year VS
  • 45. Terra’s Fourth Hispanic Digital Consumer Study by comScore, 2014 A TERRA STUDY BY For more information, please contact: Soizic Sacrez, Director of Marketing for Terra, at soizic.sacrez@us.corp.terra.comor call (212) 354-3356