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Gazette March-May 2012 Issue
1.
2. The GAZETTE May 2012
EDITOR IN CHIEF: DARYL PANERIO, RN
ASSOCIATE EDITOR: LEVIEN GAIL LEDESMA, RN
MANAGING EDITOR: MA. LEDA EMERY YUMANG, RN
CIRCULATIONS MANAGER: JOANN SIENES, RN
NEWS EDITOR: NEIL ARINZOL, RN
FEATURES EDITOR: ARGENTINA ROMA, RN
LAYOUT ARTIST: JUVIE MAY BONIFACIO
PHOTOJOURNALIST: CHRISTOPHER JOHN DYPIANGCO, RN
CARTOONIST: CRISPY MAE DEQUILLA, RN
EDITORIAL CONSULTANTS
MA. HELENA VENERACION-GARCIA , MD
& RONALDO G. VENERACION, MD
MODERATOR/PUBLISHER
ANTONIO G. VENERACION, CPA
STAFF WRITERS/CONTRIBUTORS
FRANCIS JOSEPH FAELDONIA, RN
DESIREE JOYA GO, RN
PAMELA AQUINO, RN
MARYNETH LIRON
KENNETH YUMANG
All Rights Reserved.
The GAZETTE
3 SEHI marks 50 years of caring
Compassionate service for fifty years is what we
have given, and we are ready to give more.
4 SEHI, first certified
ISO 9001:2008 hospital in Region XII
Utilizing technology for enhanced service and doing it the SEHI way.
6
A healthy way to start the Foundation Week
7
Take a look inside how the institution worked its way
towards achieving the coveted accreditation.
Takbo para sa Ikalimampu
The launching of the Multimillion
Laboratory Information Management System
9 Keeping Kids Summer Healthy
Know how to let your children enjoy the summer while safeguarding
their health.
10 The Man who Changed His Stars
Read and be inspired by the life and works of the boy from Nueva Ecija who
grew up to be an influential man who made a difference in General Santos City.
12 The Corporate Planning Office
Paving the road to success.
14 Handling Difficult People
What to do when people try to push your red button.
16 Adopt-a-Child!
Bringing joy to orphaned children.
17 CPO conducts Internal Auditors Training
See how the Quality Circle members learn about internal audit.
18 SEHI introduces Care Fusion
Exploring the mind through EEG.
What’s Inside?What’s Inside?What’s Inside?
4. The GAZETTE May 2012
Page 4
MARK ANDREW
GOLEZ (blue
jacket), AJA
Auditor, in his
actual chart audit of
Nurse Station 1A
last Apr 16, 2012.
IN THE FAST-CHANGING AND COMPETITIVE WORLD OF HEALTH
CARE DELIVERY, OFTENTIMES RIVALRY OUTSHINES THE
COMPANY’S QUEST TO CONTINUALLY IMPROVE FOR THE SAKE OF
THE CUSTOMERS, WHO ARE IN FACT THE MOST IMPORTANT PEOPLE IN EVERY
HOSPITAL SETTING. MOST OF THE TIME, THE OBJECTIVE OF BEING AT PAR,
OR EVEN ABOVE OTHER HOSPITALS, IS CONSIDERED THE TOP PRIORITY.
5. Page 5
Volume III Issue 3 St. Elizabeth Hospital, Inc.
ISOINSPECTIONattheMedicalRecordsDept.
withMr.GilmoreRivera,AJAleadauditorwith
Mr.AntonioVeneracion,SEHICorporate
PlanningOfficer.
B Y DE S IR E E J O Y A GO , R N
6. The GAZETTE May 2012
Page 6
para sapara sapara sa
TAKBOTAKBOTAKBO
IkalimampuIkalimampuIkalimampu
B Y NE IL AR INZOL , R N
The recently concluded St. Elizabeth Hospital, Inc.
7. Page 7
T E C H
T R E N D S
SEHI-BIOSITE LAUNCHES
MULTIMILLION
LABORATORY INFORMATION
MANAGEMENT SYSTEM (LIMS)
L
B Y NE IL AR INZOL, R N
Volume III Issue 3 St. Elizabeth Hospital, Inc.
9. Volume III Issue 3 St. Elizabeth Hospital, Inc.
S
B Y LE VI E N LE D E S M A, RN
Page 9
10. B Y LE VI E N LE D E S M A, RN
Page 10
H
e walks silent
footsteps down
the hospital
halls. The
soundless pace a
reflection of this man’s
silent struggles towards
success. This is a
biography about the
dreams, the trials, and the
triumphs of one man
whose fidelity to the
Hippocratic Oath shines
as a beacon to health
professionals and patients
alike: Dr. Jesus C.
Veneracion Sr., St.
Elizabeth Hospital Inc.
Medical Director.
12. Page 12
The GAZETTE May 2012
St. Elizabeth Hospital, Incorporated, has been operational for almost fifty
years now. This is quite an accomplishment for a corporation with humble
beginnings. From being a 25-bed capacity health facility to a 181-bed, Center of
Quality tertiary hospital offering one of the best quality health services in the
region, we have certainly come a long way. But with all these improvements,
with all the recognition and achievements that the hospital has gained, still, our
future is not completely guaranteed. In fact, not one company, business, nor
corporation is, not without a clear strategic plan.
ANTONIO G. VENERACION, CPA
CORPORATE PLANNING OFFICER
B YB YB Y LLLE VIE NE VIE NE VIE N GGGAILAILAIL
LLLE DE SM AE DE SM AE DE SM A,,, R NR NR N
13. Page 13
Volume III Issue 3 St. Elizabeth Hospital, Inc.Volume III Issue 3 St. Elizabeth Hospital, Inc.
14. Page 14
The GAZETTE March-May 2012
HANDLING
DIFFICULT
PEOPLE
NO MATTER WHERE WE ARE OR
WHERE WE MAY GO, WE WILL FACE
PEOPLE WHO OPPOSE OUR IDEAS,
PEOPLE WHO ARE NEGATIVE, PEOPLE
WHO PISS US OFF OR PEOPLE WHO
SIMPLY DO NOT LIKE US. THERE ARE
6.4 BILLION PEOPLE OUT THERE
AND CONFLICT IS A FACT OF LIFE.
B Y DARYL S. PANERIO, RN
The GAZETTE May 2012
15. Page 15
Volume III Issue 3 St. Elizabeth Hospital, Inc.
“Yes, it’s not easy, if it was, there
Volume III Issue 3 St. Elizabeth Hospital, Inc.
16. The GAZETTE March-May 2012ST.AGNESMONTIPOLCIANOORHANAGE.SEHI
personnelputtingsmilesonorphanedchildren’sfaces.
Adopt-a-Child!
Itbecomes a
cliché for many people
that “There is greater
joy in giving”, especially
during the advent of
our modern times. But
for the management of
St. Elizabeth Hospital,
Incorporated, this
adage is appreciated
beyond its usual.
B Y M AR I N E TH LI R O N
Page 16
17. Volume III Issue 3 St. Elizabeth Hospital, Inc.
In line with the upcoming ISO 9001
preparation, the Corporate Planning Office
conducted an Internal Auditor’s Training
last March 14-16, 2012 at the Retro Hall,
SEHI compound. The key participants of
the said training were the members of the
Quality Circle and Internal Auditors.
B Y AR GE NTIN A R OM A, R N
CPO conducts Internal Audit Training
Page 17
MS. HENLEQUIN
COLOSO (RIGHT)
AND MS. CZAKEI
LARDIZABAL
(LEFT) LOOKING
OVER SOME
HOSPITAL
RECORDS TO
GATHER AUDIT
DATA AND
EVIDENCE.
IN
DEEP
THOUGHT.
INTERNAL AUDITORS writing actual audit reports with reference to the hospital’s
work instructions.
19. Page 19
Volume III Issue 3 St. Elizabeth Hospital, Inc.
AGE TIME TO WAKE UP (EEG TIME 8-10am)
Birth – 6 months 4am
6 months – 3 years old 2am
4 years old - 12 years old 12 midnight
13 years old and above All night
CARE FUSION. Ms. Clarissa Navida, EEG
Technician, gives us an actual demonstration of
the new EEG machine.
20. THE VENERACION FAMILY. (Front row, left to right) Ma. Catherine Elizabeth V. Juliano, Jesus C.
Veneracion, Angelita G. Veneracion, Antonio G. Veneracion, (Back row, right to left) Ronaldo G.
Veneracion, Ma. Socorro Veneracion, Ma. Helena V. Garcia, Ma. Rosario V.Lo, Jesus Jr. G. Veneracion.
Feb 12. 2010 - The PHIC bestowed St. Elizabeth
Hospital, Inc. a plaque of recognition for upholding
the ideals of quality health care, consistent with
PhilHealth standards of excellence.
(From Page 11)
Page 20
21. Volume III Issue 3 St. Elizabeth Hospital, Inc.
IIINNN 1962, D1962, D1962, DRRR. J. J. JESUSESUSESUS C. VC. VC. VENERACIONENERACIONENERACION PUTPUTPUT UPUPUP
THETHETHE VERYVERYVERY FIRSTFIRSTFIRST HOSPITALHOSPITALHOSPITAL INININ GGGENERALENERALENERAL SSSANTOSANTOSANTOS
CCCITYITYITY...
Page 21
22. National Highway corner Santiago Boulevard,
General Santos City, Philippines
181-Bed PhilHealth Accredited Facility
PhilHealth Accreditation No. H12019352
www.sehi.org.ph
Telephone No. +63 (83) 552-3162
Tele FAX No. +63 (83) 552-6213
Certification No. AJA12.0661