This document is Sarah Mundy's midterm reflection for her ENC 3250 Professional Writing class. She discusses three main things she learned in the class: how to properly write a complaint letter, the importance of tone and writing for a specific audience. She notes how writing assignments on a complaint letter and book recommendations helped her practice these skills. Sarah explains that learning professional communication is important for her future career goals, such as impressing superiors and corresponding effectively. Her goals are to use these skills in various professional contexts like emailing and resume writing.

1. ENC 3250 Professional Writing:
Midterm Reflection
By: Sarah Mundy

2. What I Learned
One of the first things that I learned in the
class, was how to properly write and submit
a complaint letter, as
we did for our Writing
Assignment 1.
Complaint letter
example

3. What I Learned Ctd.
Writing a complaint letter, as well as any
correspondence to any professional, should be
persuasive, but should
have a tone (Ch.4) that
does not turn the
reader off of the
purpose of the
document.

4. What I Learned Ctd.
I also learned about writing for a specific
audience. It is clearly important that the
people reading my documents feel that they
are intended specifically for them to read.

5. How I Learned
Writing the complaint letter for Writing Assignment
1, as well as the topic for Writing
Assignment 2
helped me to
properly write
to a target
audience but in
a professional
manner.
Professionalism is key to any great career.
http://www.youtube.com/watch?v=K3L-
_Nbki0Q

6. How I Learned
Writing Assignment 2 helped me to learn
about writing correctly to the specific
audience. Sending book recommendations
to an on-campus organization proved very
useful!

7. Why is it important?
Knowing how to properly write in the
professional world is significant because, to
some people, it could prove your competency.

8. Why is it Important? Ctd.
The things I learned doing these
assignments are also important because
they can be used to impress superiors in the
future, and also to prove myself in the
professional world.

9. The Future
In the future I will use these skills in writing
emails, resumes, memos, and other forms of
correspondence to my superiors.

10. The Future Ctd.
These skills will also be important in
corresponding with future teachers and
professors. It seems that the more
professional a student is with a teacher or
mentor, the more seriously the teacher will
take that student.

11. The Future Ctd.
In the future, I will always use these skills
when corresponding with anyone really. My
goal is to attain future career goals with the
help of seeming professional over
email, mail, fax, as well as in person.

12. Sources
• Brusaw, Charles T., and Walter E. Oliu. "Chapter 1-4." The Busines Writer's
Companion. By Gerald J. Alred. 7th ed. Boston: Bedford/St. Martin's, 2011. N.
pag. Print.
• The Business Writer's Companion." Amazon.com. N.p., n.d. Web. 7 Mar. 2014.
<http://www.amazon.com/Business-Writers-Companion-Gerald-
Alred/dp/1457632993>.
• "Modified Block Business Letter." Savvy-Business-Correspondence.com. N.p., n.d.
Web. 8 Mar. 2014. <http://www.savvy-business-
correspondence.com/ModifiedBlockBizLetter.html>.
• "The Training Corporation Solutions." Landcasa Training Center. N.p., 8 Mar. 2014.
Web.
<http://landcasatraining.com/computer_courses_prices_list/computer_courses
_description>.
• "Professionalism - What Does It Mean to You?" YouTube. YouTube, 28 Apr. 2011. Web.
9 Mar. 2014. <http://www.youtube.com/watch?v=K3L-_Nbki0Q>.
• "Competence Stock Photos, Illustrations, and Vector Art." Competence Stock Photos,
Competence Stock Photography, Competence Stock Images : Shutterstock.com.
N.p., n.d. Web. 10 Mar. 2014.
<http://www.shutterstock.com/s/competence/search.html>.