SlideShare a Scribd company logo
1 of 12
Project Management
(Overview) Management
(Overview)
Task management made easy
What is a Project?
• A large scale change implementation
• Which organizes Tasks effectively and
• Is useful when Task count becomes impossible to
handle
What does it do?
Bundles Tasks into one big Project which goes
through many phases before reaching completion
Phases of a Project
• Milestone – Phase where you decide what should
be done and also take the necessary steps
• Task – Phase where a specific action is carried out
Phases have a flexible structure
• Milestones & Tasks are given equal importance
• A Task, although considered a sub-unit of
Milestone, can be declared independently
Inside a Project
•
Project Attributes
• Project Code, Project Title, Project Description
• Project Owner, Project Member
• Project Member can be a requester or a
Technician
• Project Type (Software, Infrastructure, etc.,)
• Project Duration (Start, End time)
• Project Hours (hours spent by members)
• Project Cost (estimated & actual cost)
Project Structure
Project
Milestone
Sub-Unit
Task 1
Sub-Unit
Task 2
Independent
Tasks
Task Dependency: Project(s) allows for task dependency configuration;
that is, lets you decide the sequence in which the tasks should be
executed. This is accomplished with the following features:
Mark-Parent Task
Mark-Child Task
Task Dependency Map
Mark-Parent Task: Appears while hovering over a Task in the Task Dependency Map -
allows you to configure Parent to the highlighted task.
Mark-Child Task: Appears while hovering over a Task in the Task Dependency Map -
allows you to configure Child to the highlighted Task.
Gantt Chart
Graphical representation of Project(s), its
members, Milestones and Tasks
Presents a clear picture of Task distribution
Based on Project’s progress lets you change/
reassign Milestones, Tasks and everything
related to the Project
Provides filters to generate Milestone-based,
Task-based or Member-based charts
In short, a quick access to managing/editing
Project(s)
Gantt Chart View
Resource management Vs. Time management (based on Tasks listed)
Gantt chart is not merely a peek into project(s) management but an entity that lets you
decide the course of actions concerning project(s) depending on: the resources available,
time available/elapsed, task’s progress at the time the chart gets generated.
Project Overview Map
In the above diag., Final Stage I & II are Tasks while Choosing the Software is a
Milestone with Running Tests & Scanning as its tasks
Present in the left extreme represented by a
spiked wheel is the ‘Project Overview Map’
which displays the structure of the Project along
with its Milestones & Tasks
• Effective Resource Management (via Gantt
Chart)
• Efficient Time Management (via Worklogs &
Timesheet)
• Minimal Cost Expenditure (by comparing the
Project’s budget with Estimated Cost)
• Uncomplicated design that streamlines
project creation & tracking
• Task Dependency Map for efficient handling
of Tasks
Thank you! for watching!

More Related Content

What's hot

Template kick off-meeting
Template kick off-meeting Template kick off-meeting
Template kick off-meeting Hari Krishna
 
Asynchronous Processing with Outbox Pattern in .NET Core 3.0
Asynchronous Processing with Outbox Pattern in .NET Core 3.0Asynchronous Processing with Outbox Pattern in .NET Core 3.0
Asynchronous Processing with Outbox Pattern in .NET Core 3.0Baris Ceviz
 
Agile software requirements management with Impact Mapping and BDD
Agile software requirements management with Impact Mapping and BDDAgile software requirements management with Impact Mapping and BDD
Agile software requirements management with Impact Mapping and BDDFred Heath
 
20 Microsoft 365 Productivity Tips
20 Microsoft 365 Productivity Tips20 Microsoft 365 Productivity Tips
20 Microsoft 365 Productivity TipsChristian Buckley
 
SharePoint Tutorial and SharePoint Training - Introduction
SharePoint Tutorial and SharePoint Training - IntroductionSharePoint Tutorial and SharePoint Training - Introduction
SharePoint Tutorial and SharePoint Training - IntroductionGregory Zelfond
 
When NOT to use Apache Kafka?
When NOT to use Apache Kafka?When NOT to use Apache Kafka?
When NOT to use Apache Kafka?Kai Wähner
 
Microsoft: Digital Transformation Slides
Microsoft: Digital Transformation SlidesMicrosoft: Digital Transformation Slides
Microsoft: Digital Transformation SlidesVMware Tanzu
 
How to Manage Migration to SharePoint
How to Manage Migration to SharePointHow to Manage Migration to SharePoint
How to Manage Migration to SharePointGregory Zelfond
 
Project scope statement template v2.3
Project scope statement template v2.3Project scope statement template v2.3
Project scope statement template v2.3Aditya Pandey
 
Bridging The Gap: SAP Solution Manager To ServiceNow Integration
Bridging The Gap: SAP Solution Manager To ServiceNow IntegrationBridging The Gap: SAP Solution Manager To ServiceNow Integration
Bridging The Gap: SAP Solution Manager To ServiceNow IntegrationAlpha Sirius
 
Service now adminstration & developer (1)
Service now adminstration & developer (1)Service now adminstration & developer (1)
Service now adminstration & developer (1)marketer1234
 
Utilizing SharePoint for Project Management
Utilizing SharePoint for Project ManagementUtilizing SharePoint for Project Management
Utilizing SharePoint for Project ManagementGregory Zelfond
 
Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...
Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...
Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...Joanne Klein
 
Testing Guide for SAP SuccessFactors
Testing Guide for SAP SuccessFactorsTesting Guide for SAP SuccessFactors
Testing Guide for SAP SuccessFactorsWorksoft
 
Business requirement document
Business requirement document Business requirement document
Business requirement document Not yet
 
Service catalogue
Service catalogueService catalogue
Service cataloguekanturek
 

What's hot (20)

ITSM Presentation
ITSM PresentationITSM Presentation
ITSM Presentation
 
Template kick off-meeting
Template kick off-meeting Template kick off-meeting
Template kick off-meeting
 
Asynchronous Processing with Outbox Pattern in .NET Core 3.0
Asynchronous Processing with Outbox Pattern in .NET Core 3.0Asynchronous Processing with Outbox Pattern in .NET Core 3.0
Asynchronous Processing with Outbox Pattern in .NET Core 3.0
 
Agile software requirements management with Impact Mapping and BDD
Agile software requirements management with Impact Mapping and BDDAgile software requirements management with Impact Mapping and BDD
Agile software requirements management with Impact Mapping and BDD
 
20 Microsoft 365 Productivity Tips
20 Microsoft 365 Productivity Tips20 Microsoft 365 Productivity Tips
20 Microsoft 365 Productivity Tips
 
SharePoint Tutorial and SharePoint Training - Introduction
SharePoint Tutorial and SharePoint Training - IntroductionSharePoint Tutorial and SharePoint Training - Introduction
SharePoint Tutorial and SharePoint Training - Introduction
 
When NOT to use Apache Kafka?
When NOT to use Apache Kafka?When NOT to use Apache Kafka?
When NOT to use Apache Kafka?
 
Microsoft: Digital Transformation Slides
Microsoft: Digital Transformation SlidesMicrosoft: Digital Transformation Slides
Microsoft: Digital Transformation Slides
 
Sharepoint 2019 Training
Sharepoint 2019 TrainingSharepoint 2019 Training
Sharepoint 2019 Training
 
How to Manage Migration to SharePoint
How to Manage Migration to SharePointHow to Manage Migration to SharePoint
How to Manage Migration to SharePoint
 
Project scope statement template v2.3
Project scope statement template v2.3Project scope statement template v2.3
Project scope statement template v2.3
 
Bridging The Gap: SAP Solution Manager To ServiceNow Integration
Bridging The Gap: SAP Solution Manager To ServiceNow IntegrationBridging The Gap: SAP Solution Manager To ServiceNow Integration
Bridging The Gap: SAP Solution Manager To ServiceNow Integration
 
Service now adminstration & developer (1)
Service now adminstration & developer (1)Service now adminstration & developer (1)
Service now adminstration & developer (1)
 
Utilizing SharePoint for Project Management
Utilizing SharePoint for Project ManagementUtilizing SharePoint for Project Management
Utilizing SharePoint for Project Management
 
camunda for developer-friendly BPM
camunda for developer-friendly BPMcamunda for developer-friendly BPM
camunda for developer-friendly BPM
 
Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...
Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...
Navigating the mess of a Shared Network Drive Migration to SharePoint - SPS B...
 
Testing Guide for SAP SuccessFactors
Testing Guide for SAP SuccessFactorsTesting Guide for SAP SuccessFactors
Testing Guide for SAP SuccessFactors
 
Servicenow ppt
Servicenow pptServicenow ppt
Servicenow ppt
 
Business requirement document
Business requirement document Business requirement document
Business requirement document
 
Service catalogue
Service catalogueService catalogue
Service catalogue
 

Viewers also liked

ServiceDesk Plus Overview Presentation
ServiceDesk Plus Overview PresentationServiceDesk Plus Overview Presentation
ServiceDesk Plus Overview PresentationServiceDesk Plus
 
Join us at the ITSM Meetup - Bay Area
Join us at the ITSM Meetup - Bay Area Join us at the ITSM Meetup - Bay Area
Join us at the ITSM Meetup - Bay Area ServiceDesk Plus
 
How to be a smart user by using self-service portal!
How to be a smart user by using self-service portal!How to be a smart user by using self-service portal!
How to be a smart user by using self-service portal!ServiceDesk Plus
 
ServiceDesk Plus Product Overview
ServiceDesk Plus Product OverviewServiceDesk Plus Product Overview
ServiceDesk Plus Product OverviewServiceDesk Plus
 

Viewers also liked (6)

ServiceDesk Plus Overview Presentation
ServiceDesk Plus Overview PresentationServiceDesk Plus Overview Presentation
ServiceDesk Plus Overview Presentation
 
Incident Management
Incident Management Incident Management
Incident Management
 
Join us at the ITSM Meetup - Bay Area
Join us at the ITSM Meetup - Bay Area Join us at the ITSM Meetup - Bay Area
Join us at the ITSM Meetup - Bay Area
 
ServiceDesk Plus 8 Overview
ServiceDesk Plus 8 OverviewServiceDesk Plus 8 Overview
ServiceDesk Plus 8 Overview
 
How to be a smart user by using self-service portal!
How to be a smart user by using self-service portal!How to be a smart user by using self-service portal!
How to be a smart user by using self-service portal!
 
ServiceDesk Plus Product Overview
ServiceDesk Plus Product OverviewServiceDesk Plus Product Overview
ServiceDesk Plus Product Overview
 

Similar to ServiceDesk Plus Project Management

Project manager project-plan-template-cm
Project manager project-plan-template-cmProject manager project-plan-template-cm
Project manager project-plan-template-cmPrasad Reddy
 
Project management and control
Project management and controlProject management and control
Project management and controlShruti Pendharkar
 
PMP Exam Prep - Time Management
PMP Exam Prep - Time ManagementPMP Exam Prep - Time Management
PMP Exam Prep - Time Managementtkrikau
 
Pmbok 5th planning process group part two
Pmbok 5th planning process group part twoPmbok 5th planning process group part two
Pmbok 5th planning process group part twoHossam Maghrabi
 
ms-project-presentation.pptx
ms-project-presentation.pptxms-project-presentation.pptx
ms-project-presentation.pptxSunilHotkar2
 
dokumen.tips_ms-project-presentation.pptx
dokumen.tips_ms-project-presentation.pptxdokumen.tips_ms-project-presentation.pptx
dokumen.tips_ms-project-presentation.pptxSunilHotkar2
 
TID Chapter 6 Introduction To Microsoft Project
TID Chapter 6 Introduction To Microsoft ProjectTID Chapter 6 Introduction To Microsoft Project
TID Chapter 6 Introduction To Microsoft ProjectWanBK Leo
 
Primavara
PrimavaraPrimavara
Primavaradanabl
 
Conveyor Belt Project Report
Conveyor Belt Project ReportConveyor Belt Project Report
Conveyor Belt Project ReportRISHABHSIINGH
 
CTM - 02 - Construction Project Planning - Copy.pptx
CTM - 02 - Construction Project Planning - Copy.pptxCTM - 02 - Construction Project Planning - Copy.pptx
CTM - 02 - Construction Project Planning - Copy.pptxRaoAnkitYadav1
 
CTM - 02 - Construction Project Planning.pptx
CTM - 02 - Construction Project Planning.pptxCTM - 02 - Construction Project Planning.pptx
CTM - 02 - Construction Project Planning.pptxRaoAnkitYadav1
 
ctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdf
ctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdfctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdf
ctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdfGagandeepKaur617299
 
9a. SEPM LECTURE # 06 - PERT (1).pptx
9a.    SEPM LECTURE # 06 - PERT (1).pptx9a.    SEPM LECTURE # 06 - PERT (1).pptx
9a. SEPM LECTURE # 06 - PERT (1).pptxsofiamuhammad2
 

Similar to ServiceDesk Plus Project Management (20)

PMNM101 Lesson 2 2022.pptx
PMNM101 Lesson 2 2022.pptxPMNM101 Lesson 2 2022.pptx
PMNM101 Lesson 2 2022.pptx
 
Project Management.pptx
Project Management.pptxProject Management.pptx
Project Management.pptx
 
Project manager project-plan-template-cm
Project manager project-plan-template-cmProject manager project-plan-template-cm
Project manager project-plan-template-cm
 
Chapter 3
Chapter 3Chapter 3
Chapter 3
 
Gantt Charts.ppt
Gantt Charts.pptGantt Charts.ppt
Gantt Charts.ppt
 
Project management and control
Project management and controlProject management and control
Project management and control
 
PMP Exam Prep - Time Management
PMP Exam Prep - Time ManagementPMP Exam Prep - Time Management
PMP Exam Prep - Time Management
 
SEN-22413 - UNIT - V.pptx
SEN-22413 -  UNIT - V.pptxSEN-22413 -  UNIT - V.pptx
SEN-22413 - UNIT - V.pptx
 
Pmbok 5th planning process group part two
Pmbok 5th planning process group part twoPmbok 5th planning process group part two
Pmbok 5th planning process group part two
 
ms-project-presentation.pptx
ms-project-presentation.pptxms-project-presentation.pptx
ms-project-presentation.pptx
 
dokumen.tips_ms-project-presentation.pptx
dokumen.tips_ms-project-presentation.pptxdokumen.tips_ms-project-presentation.pptx
dokumen.tips_ms-project-presentation.pptx
 
TID Chapter 6 Introduction To Microsoft Project
TID Chapter 6 Introduction To Microsoft ProjectTID Chapter 6 Introduction To Microsoft Project
TID Chapter 6 Introduction To Microsoft Project
 
Mg6088 spm unit-5
Mg6088 spm unit-5Mg6088 spm unit-5
Mg6088 spm unit-5
 
Primavara
PrimavaraPrimavara
Primavara
 
Conveyor Belt Project Report
Conveyor Belt Project ReportConveyor Belt Project Report
Conveyor Belt Project Report
 
CTM - 02 - Construction Project Planning - Copy.pptx
CTM - 02 - Construction Project Planning - Copy.pptxCTM - 02 - Construction Project Planning - Copy.pptx
CTM - 02 - Construction Project Planning - Copy.pptx
 
CTM - 02 - Construction Project Planning.pptx
CTM - 02 - Construction Project Planning.pptxCTM - 02 - Construction Project Planning.pptx
CTM - 02 - Construction Project Planning.pptx
 
ctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdf
ctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdfctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdf
ctm-02-constructionprojectplanning-copy-220827180427-63b477c3.pdf
 
9a. SEPM LECTURE # 06 - PERT (1).pptx
9a.    SEPM LECTURE # 06 - PERT (1).pptx9a.    SEPM LECTURE # 06 - PERT (1).pptx
9a. SEPM LECTURE # 06 - PERT (1).pptx
 
Project Time Management
Project Time ManagementProject Time Management
Project Time Management
 

More from ServiceDesk Plus

6 it help desk lessons from the casinos of vegas
6 it help desk lessons from the casinos of vegas6 it help desk lessons from the casinos of vegas
6 it help desk lessons from the casinos of vegasServiceDesk Plus
 
ITSM analytics crash course: 7 reports that can help you connect the dots in ...
ITSM analytics crash course: 7 reports that can help you connect the dots in ...ITSM analytics crash course: 7 reports that can help you connect the dots in ...
ITSM analytics crash course: 7 reports that can help you connect the dots in ...ServiceDesk Plus
 
Introducing rapid-start enterprise service desk
Introducing rapid-start enterprise service desk Introducing rapid-start enterprise service desk
Introducing rapid-start enterprise service desk ServiceDesk Plus
 
Project Management and IT − Recorded Webinar by Dennis Drogseth
Project Management and IT − Recorded Webinar by Dennis DrogsethProject Management and IT − Recorded Webinar by Dennis Drogseth
Project Management and IT − Recorded Webinar by Dennis DrogsethServiceDesk Plus
 
Download White Paper : CMDB Implementations - A Tale of Two Extremes
Download White Paper : CMDB Implementations - A Tale of Two ExtremesDownload White Paper : CMDB Implementations - A Tale of Two Extremes
Download White Paper : CMDB Implementations - A Tale of Two ExtremesServiceDesk Plus
 
When Reality Hits ITIL - Implementations
When Reality Hits ITIL - ImplementationsWhen Reality Hits ITIL - Implementations
When Reality Hits ITIL - ImplementationsServiceDesk Plus
 
How ITIL-based IT Help Desk can help small and medium businesses
How ITIL-based IT Help Desk can help small and medium businessesHow ITIL-based IT Help Desk can help small and medium businesses
How ITIL-based IT Help Desk can help small and medium businessesServiceDesk Plus
 
ManageEngine ServiceDesk Plus Admin Guide
ManageEngine ServiceDesk Plus Admin GuideManageEngine ServiceDesk Plus Admin Guide
ManageEngine ServiceDesk Plus Admin GuideServiceDesk Plus
 
ManageEngine ServiceDesk Plus User Guide
ManageEngine ServiceDesk Plus User GuideManageEngine ServiceDesk Plus User Guide
ManageEngine ServiceDesk Plus User GuideServiceDesk Plus
 
IT Help Desk Features Checklist
IT Help Desk Features ChecklistIT Help Desk Features Checklist
IT Help Desk Features ChecklistServiceDesk Plus
 
Case Study from Streamlining Telelogics IT Support
Case Study from Streamlining Telelogics IT SupportCase Study from Streamlining Telelogics IT Support
Case Study from Streamlining Telelogics IT SupportServiceDesk Plus
 
Case Study from Cetero Research
Case Study from Cetero ResearchCase Study from Cetero Research
Case Study from Cetero ResearchServiceDesk Plus
 
Case Study from Ashton Park School
Case Study from Ashton Park School Case Study from Ashton Park School
Case Study from Ashton Park School ServiceDesk Plus
 
Case Study from Ohio Department of Education
Case Study from Ohio Department of EducationCase Study from Ohio Department of Education
Case Study from Ohio Department of EducationServiceDesk Plus
 

More from ServiceDesk Plus (19)

6 it help desk lessons from the casinos of vegas
6 it help desk lessons from the casinos of vegas6 it help desk lessons from the casinos of vegas
6 it help desk lessons from the casinos of vegas
 
ITSM analytics crash course: 7 reports that can help you connect the dots in ...
ITSM analytics crash course: 7 reports that can help you connect the dots in ...ITSM analytics crash course: 7 reports that can help you connect the dots in ...
ITSM analytics crash course: 7 reports that can help you connect the dots in ...
 
Introducing rapid-start enterprise service desk
Introducing rapid-start enterprise service desk Introducing rapid-start enterprise service desk
Introducing rapid-start enterprise service desk
 
ITIL Infographics
ITIL InfographicsITIL Infographics
ITIL Infographics
 
Project Management and IT − Recorded Webinar by Dennis Drogseth
Project Management and IT − Recorded Webinar by Dennis DrogsethProject Management and IT − Recorded Webinar by Dennis Drogseth
Project Management and IT − Recorded Webinar by Dennis Drogseth
 
Download White Paper : CMDB Implementations - A Tale of Two Extremes
Download White Paper : CMDB Implementations - A Tale of Two ExtremesDownload White Paper : CMDB Implementations - A Tale of Two Extremes
Download White Paper : CMDB Implementations - A Tale of Two Extremes
 
When Reality Hits ITIL - Implementations
When Reality Hits ITIL - ImplementationsWhen Reality Hits ITIL - Implementations
When Reality Hits ITIL - Implementations
 
ITIL Heroes Handbook
ITIL Heroes HandbookITIL Heroes Handbook
ITIL Heroes Handbook
 
How ITIL-based IT Help Desk can help small and medium businesses
How ITIL-based IT Help Desk can help small and medium businessesHow ITIL-based IT Help Desk can help small and medium businesses
How ITIL-based IT Help Desk can help small and medium businesses
 
ServiceDesk Plus Brochure
ServiceDesk Plus BrochureServiceDesk Plus Brochure
ServiceDesk Plus Brochure
 
ManageEngine ServiceDesk Plus Admin Guide
ManageEngine ServiceDesk Plus Admin GuideManageEngine ServiceDesk Plus Admin Guide
ManageEngine ServiceDesk Plus Admin Guide
 
ManageEngine ServiceDesk Plus User Guide
ManageEngine ServiceDesk Plus User GuideManageEngine ServiceDesk Plus User Guide
ManageEngine ServiceDesk Plus User Guide
 
IT Help Desk Features Checklist
IT Help Desk Features ChecklistIT Help Desk Features Checklist
IT Help Desk Features Checklist
 
Case Study from Warner bros
Case Study from Warner brosCase Study from Warner bros
Case Study from Warner bros
 
Case Study from Streamlining Telelogics IT Support
Case Study from Streamlining Telelogics IT SupportCase Study from Streamlining Telelogics IT Support
Case Study from Streamlining Telelogics IT Support
 
Case Study from Opnext
Case Study from OpnextCase Study from Opnext
Case Study from Opnext
 
Case Study from Cetero Research
Case Study from Cetero ResearchCase Study from Cetero Research
Case Study from Cetero Research
 
Case Study from Ashton Park School
Case Study from Ashton Park School Case Study from Ashton Park School
Case Study from Ashton Park School
 
Case Study from Ohio Department of Education
Case Study from Ohio Department of EducationCase Study from Ohio Department of Education
Case Study from Ohio Department of Education
 

Recently uploaded

Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxLoriGlavin3
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxNavinnSomaal
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfMounikaPolabathina
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity PlanDatabarracks
 
Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 3652toLead Limited
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxLoriGlavin3
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionDilum Bandara
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 

Recently uploaded (20)

Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptx
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptx
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdf
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity Plan
 
Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An Introduction
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 

ServiceDesk Plus Project Management

  • 2. What is a Project? • A large scale change implementation • Which organizes Tasks effectively and • Is useful when Task count becomes impossible to handle What does it do? Bundles Tasks into one big Project which goes through many phases before reaching completion
  • 3. Phases of a Project • Milestone – Phase where you decide what should be done and also take the necessary steps • Task – Phase where a specific action is carried out Phases have a flexible structure • Milestones & Tasks are given equal importance • A Task, although considered a sub-unit of Milestone, can be declared independently
  • 5. Project Attributes • Project Code, Project Title, Project Description • Project Owner, Project Member • Project Member can be a requester or a Technician • Project Type (Software, Infrastructure, etc.,) • Project Duration (Start, End time) • Project Hours (hours spent by members) • Project Cost (estimated & actual cost)
  • 6. Project Structure Project Milestone Sub-Unit Task 1 Sub-Unit Task 2 Independent Tasks Task Dependency: Project(s) allows for task dependency configuration; that is, lets you decide the sequence in which the tasks should be executed. This is accomplished with the following features: Mark-Parent Task Mark-Child Task
  • 7. Task Dependency Map Mark-Parent Task: Appears while hovering over a Task in the Task Dependency Map - allows you to configure Parent to the highlighted task. Mark-Child Task: Appears while hovering over a Task in the Task Dependency Map - allows you to configure Child to the highlighted Task.
  • 8. Gantt Chart Graphical representation of Project(s), its members, Milestones and Tasks Presents a clear picture of Task distribution Based on Project’s progress lets you change/ reassign Milestones, Tasks and everything related to the Project Provides filters to generate Milestone-based, Task-based or Member-based charts In short, a quick access to managing/editing Project(s)
  • 9. Gantt Chart View Resource management Vs. Time management (based on Tasks listed) Gantt chart is not merely a peek into project(s) management but an entity that lets you decide the course of actions concerning project(s) depending on: the resources available, time available/elapsed, task’s progress at the time the chart gets generated.
  • 10. Project Overview Map In the above diag., Final Stage I & II are Tasks while Choosing the Software is a Milestone with Running Tests & Scanning as its tasks Present in the left extreme represented by a spiked wheel is the ‘Project Overview Map’ which displays the structure of the Project along with its Milestones & Tasks
  • 11. • Effective Resource Management (via Gantt Chart) • Efficient Time Management (via Worklogs & Timesheet) • Minimal Cost Expenditure (by comparing the Project’s budget with Estimated Cost) • Uncomplicated design that streamlines project creation & tracking • Task Dependency Map for efficient handling of Tasks
  • 12. Thank you! for watching!