The document discusses various social media services including social media audits, monitoring, management, online reputation management, marketing, PR, and campaigns. It provides details on setting up and utilizing profiles and pages on various social media platforms like Facebook, LinkedIn, Twitter, Google+, and Pinterest. It also discusses developing a 12-month social media marketing plan and timeline focusing initially on brand presence, then engagement, and finally ROI.

5. Social Media Audit
Social Media Monitoring
Social Media Management
Social Online Reputation Management
Social Media Marketing
Social Media PR

6. Social Media Audit:
 Research your social media presence
 Analyzing your social media opportunity and
threats
 Recommending the ideal social media
strategy
 Execution plan

7. Social Media Monitoring
 Identifying con variations
 Segregating con variations
 Analyzing conversation
 Insight & recommendation report

8. Social Media Management
 Strategic presence creation on social media
 Presence promotion and response
management
 Analyzing opportunities for social media
outreach

9. Online Reputation Management
 Researching and analyzing current online
reputation
 Defining a reputation score
 Recommending steps to improve reputation
score
 Execution of recommendations

10. Social Media Campaign
 Creation of campaign thought
 Illustration of campaign execution – tool,
Apps and prospective conversation strategy
 Deliverables (ROI) via camping execution

11. Social Media Strategy
With a well-designed social media strategy, you
can leverage conversation to advance your
business. Without such a strategy, you run the
risk of falling behind.
The benefits of social media campaigns are
extensive – from increasing customer satisfaction
to keeping tab on the competition, to marketing
your latest product.

12. Facebook
 Creating profile
 Creating page
 Content development
 Buzz creation
 Integration page with other social media channels
 Post updates with links to the desired landing page
 Joining groups and pages
 Adding members
 Starting discussions
 Sharing links
 Creating facebook “like” button and badge, to place it in the website and blogs
 Run contests, promotional campaigns, polls…
 Video sharing via YouTube tabs ( for viral campaigns)
 Photo sharing via page flicker apps/ similar apps
 Document sharing ( pdf, ppt, whitepapers, brochures, notes..)
 Customized contact form/ registration form
 Promote blogs/feed
 Tagging use of various external interactive Apps

13. LinkedIn
 Creating profile
 Creating company page
 Integrating profile with other media channels
 Add connections
 Join Groups
 Targeting and networking with the influencers
 Starting Discussions in groups
 Publish Press release
 Create polls
 Launch and promote events
 Submit feeds
 Integrate blogs to the profile
 Share likes

14. Twitter
 Creating twitter handle
 Post tweets with site link (content from the
site)
 Following key influencers
 Use hash tags for keywords
 Retweet influential tweets
 Tweeting based on trends
 Post natural updates frequently
 Influence mentions
 Network and engage the followers

15. Google +
 Create profile
 Create page
 Content Development
 Buzz Creation
 Integrating page with other social media channels
 Post updates with links to the desired landing page
 Joining pages
 Adding influencers to our circles
 Starting discussion
 Sharing links
 Video sharing
 Photo sharing
 Document sharing ( pdf, ppt, whitepaper, brochures, notes…)
 Tagging

16. Pinterest
 Creating Profile
 Creating boards
 Content Development
 Buzz creation
 Add pins
 Photo sharing with links
 Follow influencers
 Follow relevant boards

17. Digital PR
 Monitor and evaluate relevant online media
conversation
 Engage with key influencers in the
blogosphere
 Develop the corporate blogs, social network
sites and multimedia tools
 Plan and develop content for corporate
websites
 Optimize e communication for effective
distribution in the digital space

18. Social Bookmarking and Document sharing
 Social Bookmarking
◦ Bookmarking Links from the site
◦ Adding keywords
◦ Using top SBM sites for quality backlinks: mixx,
jumptages, Digg, Reddit, stumbleupon, delicious,
 Document sharing
◦ Sharing presentation through slide share, scribd,
docstoc
◦ Publishing white papers and Article in scribd and
docstoc

19. 12 – Month Social Media marketing plan

20. 12 – Month Social Media marketing timeline
Month 1-3 brand
presence
Create
profiles
Implement
brand image
Announce
presence
Traffic Sources
Referring
sites
Search
engines
Project Traffic
12.5 %
increase
Twitter/facebook
/ LinkedIn
followers
100 -2000
followers
Costing
$500

21. 12 – Month Social Media marketing timeline
Month 3 - 6 :
Brand/custom
er
engagement
Increase
followers base
Monitor brand,
industry, niche
Reply to
customers and
prospects
Traffic source
Referring sites
Search
engines
Projected
traffic
25 – 30 %
increase
Twitter/
facebook /
LinkedIn
followers
1000- 3000
followers
Costing
$1500

22. 12 – Month Social Media marketing timeline
Month 6 - 12:
ROI focus
Special offers for
fans, members,
followers…
Converts fans,
members, followers
to email subscribers
Revenue based
campaigns
Lead generation
Traffic Sources
Referring sites
Search engine
Projected
Traffic
50-60 % increase
Costing
$2500

23. Thank You