Thinking about Governance doesn’t get many people excited. That said, defining and implementing Governance is the key to a successful rollout and adoption of Microsoft Teams. Jasper Oosterveld, Microsoft MVP & Modern Workplace Consultant, is taking a hands-on approach around Governance for Microsoft Teams. You can expect real world advise around a variety of topics: naming convention, external access, expiration policy, information protection and the creation process. After this session you are ready to go back and build your own successful Governance for Microsoft Teams.

1. InSpark
MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
MICROSOFT 365 VIRTUAL MARATHON
Microsoft Teams & Governance: A - Z
Jasper Oosterveld
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2. InSpark
MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
Mark Your Calendars:
March 23-25, 2021
MGM Grand Resort
Las Vegas, Nevada, USA
M365Conf.com
#M365CONF
TheSharePoint Conferenceis nowTheMicrosoft 365 CollaborationConference
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3. InSpark
THANK YOU TO ALL OUR GENEROUS SPONSORS

4. InSpark
 Jasper Oosterveld
 Modern Workplace Consultant at InSpark
 Microsoft MVP
 Governance, Compliance & Microsoft Teams
 Amsterdam, the Netherlands
LET ME INTRODUCE MYSELF…
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5. InSpark
 Visit the Vendors Booth, Sessions and Watch the Videos
 Submit Your Answers to Enter the Raffle
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(One in each Americas, APAC, EMEA)
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6. InSpark
A SUCCESFUL MICROSOFT TEAMS
GOVERNANCE
1. Governance workshop
2. Governance strategy
3. Governance implementation

7. InSpark
Welcome to Microsoft Teams

8. InSpark
Meetings Calling Files
Apps &
workflows
Chats
MICROSOFT TEAMS: HUB FOR COLLABORATION

9. InSpark
CHAT
Less e-
mail
Open &
informal
culture
Anywhere,
any device

10. InSpark
MEETINGS
Efficient
meetings
Increase
engagement
Reduce
travel

11. InSpark
FILES
Save time Smarter
collaboration
Share with
guests

12. InSpark
APPS & WORKFLOW
Integration
external
services
Streamline
business
processes
Save costs

13. InSpark
BUSINESS VALUE OF MICROSOFT TEAMS
Increase
productivity Compliant &
secure
Central &
integrated
work
experience
Accelerate
digital
transformation

14. InSpark
1. Teams explosion
2. Duplication
3. Purpose unclear
4. Findability
5. Complexity
6. Data leak
CUSTOMER WORRIES

15. InSpark
Increased IT maintenanceFailed user adoption
RESULTS IN:

16. InSpark
The importance of governance

17. InSpark
CONNECTING IT & BUSINESS
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18. InSpark
CONTRIBUTE TO A SUCCESFUL ADOPTION
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19. InSpark
INTEGRATION OF PROCEDURES, LAW & REGULATIONS
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20. InSpark
MANAGE MICROSOFT 365 GROUPS
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21. InSpark
Azure Active Directory
Microsoft 365 Groups

22. InSpark
WHERE DID MY TEAM GO!?!

23. InSpark
1. GOVERNANCE WORKSHOP
 Scope
 Vision & goals
 Steering committee
 Roles & responsibilities
 Microsoft Teams & related services workload
 Processes & procedures
 New features & updates

24. InSpark
MICROSOFT TEAMS WORKLOAD
 Collaboration formats
 Naming convention
 External access
 Expiration policy
 Privacy
 Back-up & restore
 Compliance
 Creation process

25. InSpark
 Departments
 Projects
 Cross-departments
 Customers
COLLABORATION TEMPLATES - EXAMPLES

26. InSpark
 Keep it simple & start small
COLLABORATION TEMPLATES - MY ADVICE

27. InSpark
 Automatically add a word & prefix and /or suffix with an AAD property (license: Azure AD P1).
 Connect to a provisioning solution.
 Leave it up to the employee.
 None.
NAMING CONVENTION - OPTIONS

28. InSpark
 Microsoft Teams: PROJ – Mobile Portal
 SharePoint URL: /teams/proj-mobileportal (provisioning only)
NAMING CONVENTION - EXAMPLE

29. InSpark
NAMING CONVENTION – ADVANTAGES & CHALLENGES
Advantages
 Improves the findability of a team in Microsoft Teams.
Challenges
 Automatic naming policy requires up-to-date AAD.
 Automatic naming policy doesn’t work with multiple collaboration templates.
 Employees will forget to apply the naming policy with a self-service scenario.
 Naming policy for multiple collaboration templates result in a provisioning solution.

30. InSpark
NAMING CONVENTION – MY ADVICE
 Only apply when its necessary.
 For example: A local municipality / district shares its Office 365 tenant with other municipalities /
districts . They apply a naming convention so its clear where a team belongs to.

31. InSpark
 Allow for all teams.
 Allow for a selection of teams.
 Disable for all teams.
 Decide with sensitivity label (preview).
EXTERNAL ACCESS - OPTIONS

32. InSpark
EXTERNAL ACCESS – ADVANTAGES & CHALLENGES
Advantages
 Reduce shadow IT.
 Efficient collaboration.
Challenges
 Data classification is crucial.
 Increased responsibility for the owners.

33. InSpark
 Turn on for all teams.
 Apply a periodic review with Azure Access Reviews (license: Azure AD P2) or own solution.
 Apply social control.
 Educate the teams owners.
 Start with data classification.
EXTERNAL ACCESS – MY ADVICE

34. InSpark
 All teams
 Selection of teams
 None
License: Azure AD P1
EXPIRATION POLICY - OPTIONS

35. InSpark
 Team members views, edits, downloads, moves, shares, or uploads a file.
 Team members opens a channel in the team.
EXPIRATION POLICY - ACTIVITY CHECK

36. InSpark
EXPIRATION POLICY - ADVANTAGES & CHALLENGES
Advantages
 Keep your Office 365 tenant clean.
 Reduce maintenance for IT.
Challenges
 Rely on Microsoft default backup & restore (gone=gone).
 Increased responsibility for the owners.
 Retention policies need to be clear.

37. InSpark
 Turn on for one year.
 Apply retention policies to prevent unwanted data loss.
EXTERNAL ACCESS – MY ADVICE

38. InSpark
 Private
 Public
 Org-wide
PRIVACY - OPTIONS

39. InSpark
 Open by default
 Be aware: Owners can change the privacy setting.
EXTERNAL ACCESS - MY ADVICE

40. InSpark
 Teams are stored for 30 days in a recycle bin.
 Channels are stored for 30 days in a recycle bin.
 Content is stored for 93 days in a recycle bin (SharePoint).
 Videos are stored for 30 days in a recycle bin (Stream).
Be aware:
 Planner doesn’t have a recycle bin.
BACKUP & RESTORE - OPTIONS

41. InSpark
 Review default options and match with regulations & internal agreements.
 3rd party vendors (for example: AvePoint) offer backup solutions.
 Apply retention rules to prevent deletion of chat and / or content.
BACKUP & RESTORE – MY ADVICE

42. InSpark
 Privacy: Public or Private
 Guest access: Allowed or blocked
 Unmanaged devices: Block or limit access to SharePoint content from devices that aren't hybrid AD
joined or compliant in Intune.
 Be aware: Label doesn’t apply to the content.
SENSITIVITY LABELS – OPTIONS (PREVIEW)

43. InSpark
SENSITIVITY LABELS - EXAMPLE

44. InSpark
SENSITIVITY LABELS - EXAMPLE

45. InSpark
 Don’t apply preview features in a production tenant.
 Once in GA: Combine with self-service team creation.
 Define & implement data classification in a separate project.
SENSITIVITY LABELS – MY ADVICE

46. InSpark
 Prevent the sharing of sensitive information in chat. For example: Social security number.
 Prevent the (external) sharing of documents containing sensitive information.
 Be aware: You need an Office 365 E5 license for DLP & chat.
DLP – OPTIONS

47. InSpark
DLP - EXAMPLE

48. InSpark
DLP - EXAMPLE

49. InSpark
 Match regulations and internal procedures with the usage of Microsoft Teams.
 Test! Test! Test!
 Educate & inform your employees.
 Define & implement in a separate project.
DLP - MY ADVICE

50. InSpark
 Retain content or chat for X period.
 Retain & delete content or chat for X period.
 Delete content or chat for X period.
 Be aware: Retention for chat isn’t supported for private channels.
RETENTION - OPTIONS

51. InSpark
 Match regulations and internal procedures with the usage of Microsoft Teams.
 Test! Test! Test!
 Educate & inform your employees.
 Define & implement in a separate project.
RETENTION - MY ADVICE

52. InSpark
 Self-service for all employees via the Microsoft Teams application.
 Self-service for a selection of employees via the Microsoft Teams application.
 Controlled & approved process with a provisioning solution for all employees.
CREATION PROCESS - OPTIONS

53. InSpark
Self-service of provisioning is determined by the following requirements:
 Collaboration formats.
 Collaboration formats with unique naming policies.
 Collaboration formats with strict external access policies.
 Collaboration formats with different expiration policies.
CREATION PROCESS - MY ADVICE

54. InSpark
 Policies: Discover private teams & create private channels
 Message policies: modify messages, fun factor & read receipts.
 Apps: Allow, specify or block Microsoft & 3rd party apps.
 Settings: Tagging & 3rd party file storage.
MICROSOFT TEAMS - SETTINGS

55. InSpark
2: GOVERNANCE STRATEGY
 Get an agreement on all the topics.
 Add these into a document.
 Present findings.
 Finalize your governance strategy.

56. InSpark
3: GOVERNANCE IMPLEMENTATION
 Configure your Microsoft Teams settings.
 Implement a governance solution (for example: ShareGate Apricot or AvePoint
Cloud Governance for Office 365).

57. InSpark
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58. InSpark
MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
THANK YOU FOR JOINING US!
DO YOU HAVE ANY QUESTIONS?
Speaker feedback
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Event feedback
https://bit.ly/M365VMFeedback

59. InSpark
MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
THANK YOU FOR JOINING US!
DO YOU HAVE ANY QUESTIONS?
Find me on Twitter: @jasoosterveld
Broughtto youby:
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M365VirtualMarathon.com| #M365VM