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DEFINING
SUCCESS
A division of fi360, Inc.
Copyright 2013 – Present FSS, a division of fi360, Inc.
fi360 promotes a culture of investment fiduciary
responsibility through education, technology,
knowledge, support, and thought leadership to improve
fiduciary decision-making.
fi360 Overview and Mission
• Co-Founder, Managing Director, FSS
• 17 years of financial industry experience
• Formerly licensed as an insurance and investment
professional
• Ran successful investment office in Pittsburgh for 6+ years
• Served 4 years active duty Army
• Active in Rotary, Chamber of Commerce and other civic
organizations
Sharon Pivirotto, AIFA®, PPC™
Sharon Pivirotto
"Information is overrated, and information without
implementation is useless.“
- Danny Iny
Activity - Reflection
Defining A Successful 401(k) Practice
Let’s Go!
Marriage Isn’t For You…
Defining A Successful 401(k) Practice
Defining A Successful 401(k) Practice
Year End Planning
Worksheet
Defining A Successful 401(k) Practice
Three ways to increase
your opportunity for
success:
1. Set goals
2. Include participant wins
3. Articulate the BENEFIT
“You make a living by what
you get; you make a life by
what you give.”
Defining A Successful 401(k) Practice
Activity – Describe your
most successful plan…
Defining Plan Success
Defining Plan Success
ERISA INDUSTRY BEST
PRACTICES
6 KEY ISSUES
Six Key Issues
1. Defining Plan Success
2. Understanding Fiduciary Responsibilities
3. Prudent Investment Selection & Monitoring
4. Provider Due Diligence Documented
5. Effective Participant Communications
6. Plan Administration Compliance
Demonstrating
Prudence
Checklist
Defining Plan Success
Three ways to use this
checklist:
1. Checklist of services
offered
2. Identify gaps when
prospecting
3. Enhance your process
“If you do what you've
always done, you'll get
what you've always
gotten.”
– Tony Robbins
Defining Plan Success
Activity – Describe your
service process…
Defining a Successful Service Model
Defining a Successful Service Model
Defining a Successful Service
Model
Fiduciary
Responsibilities
Provider Review
Participant
Education
Annual Review Investments
Q1
Q2
Q4
Q3
Defining a Successful Service
Model
Activities List Excel Calendar Timeline
Jan Enrollment Mtng
Committee Mtng
Feb Participant
Statements
IPS Review
Mar Newsletter
Benchmarking
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1
2 2
3 3
4 4 4 4
5 5 5 5
6 6 6 6 6 6 6 6 6 6 6 6
7 7
First Quarter Second Quarter Third Quarter Fourth Quarter
Success Calendar
Worksheet
Defining a Successful Service Model
Three reasons to develop a
success calendar:
1. Define and Scale your
Service Model
2. Articulate your Process
3. Define your Value
Defining Success by Sharon Pivirotto

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Defining Success by Sharon Pivirotto

  • 1. DEFINING SUCCESS A division of fi360, Inc. Copyright 2013 – Present FSS, a division of fi360, Inc.
  • 2. fi360 promotes a culture of investment fiduciary responsibility through education, technology, knowledge, support, and thought leadership to improve fiduciary decision-making. fi360 Overview and Mission
  • 3. • Co-Founder, Managing Director, FSS • 17 years of financial industry experience • Formerly licensed as an insurance and investment professional • Ran successful investment office in Pittsburgh for 6+ years • Served 4 years active duty Army • Active in Rotary, Chamber of Commerce and other civic organizations Sharon Pivirotto, AIFA®, PPC™
  • 4. Sharon Pivirotto "Information is overrated, and information without implementation is useless.“ - Danny Iny
  • 5. Activity - Reflection Defining A Successful 401(k) Practice
  • 7. Marriage Isn’t For You… Defining A Successful 401(k) Practice
  • 8. Defining A Successful 401(k) Practice
  • 9. Year End Planning Worksheet Defining A Successful 401(k) Practice Three ways to increase your opportunity for success: 1. Set goals 2. Include participant wins 3. Articulate the BENEFIT
  • 10. “You make a living by what you get; you make a life by what you give.” Defining A Successful 401(k) Practice
  • 11. Activity – Describe your most successful plan… Defining Plan Success
  • 12. Defining Plan Success ERISA INDUSTRY BEST PRACTICES 6 KEY ISSUES
  • 13. Six Key Issues 1. Defining Plan Success 2. Understanding Fiduciary Responsibilities 3. Prudent Investment Selection & Monitoring 4. Provider Due Diligence Documented 5. Effective Participant Communications 6. Plan Administration Compliance
  • 14. Demonstrating Prudence Checklist Defining Plan Success Three ways to use this checklist: 1. Checklist of services offered 2. Identify gaps when prospecting 3. Enhance your process
  • 15. “If you do what you've always done, you'll get what you've always gotten.” – Tony Robbins Defining Plan Success
  • 16. Activity – Describe your service process… Defining a Successful Service Model
  • 17. Defining a Successful Service Model
  • 18. Defining a Successful Service Model Fiduciary Responsibilities Provider Review Participant Education Annual Review Investments Q1 Q2 Q4 Q3
  • 19. Defining a Successful Service Model Activities List Excel Calendar Timeline Jan Enrollment Mtng Committee Mtng Feb Participant Statements IPS Review Mar Newsletter Benchmarking Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1 2 2 3 3 4 4 4 4 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 7 7 First Quarter Second Quarter Third Quarter Fourth Quarter
  • 20. Success Calendar Worksheet Defining a Successful Service Model Three reasons to develop a success calendar: 1. Define and Scale your Service Model 2. Articulate your Process 3. Define your Value