2. Agenda
Customization of training program
Topics to be covered
Activities
Duration
Course Content
3. Customization of Training –A Plan
Training needs Identification
• Skill Assessment Test
• Gap analysis & need identification
• Discussion with organization to explore effectiveness
Training Design -
• Customization of training program and designing of post training
assessment
• Incorporate specific exercises, role-plays etc.
Conduct the training
• Which include various activities like Mock interviews, role plays ,etc
Post training Assessment test
Feedback
Refresher training program
4. Topics plan to be covered
Confidence Building
Communication
Functional/behavioural skills
5. Confidence Building
Culture Desensitization-students coming from villages
Personal Appearance/Grooming
Soft Skills
Articulation of thoughts
Business etiquettes -”Outside world” desensitization
6. Communication skills
Vocal Communication
• Introduction
• Organize your thoughts
• Get to point
• Persuasiveness
• Vocal Variety
• Fluency & Expression
• Telephone Etiquette
Written /verbal Communication
• Business Writing
• Email Etiquette
Body Language communication
7. Functional and behavioral Skills
Working with Colleagues Working in team
• Campus to Corporate • Team Leader Training
• Gender Sensitization /leadership skills
• Team work • Presentation skills
• Problem Solving
• Time Management
• Facilitation skills
Working with Customer Meeting
• Customer management • Teleconferencing
• Customer service
Etiquettes
• Sales skills
• Negotiation Skills • Business meeting
• Stress Management etiquettes
• Change Management • Conflict
Management/resolution
8. Job Oriented
Interview tips
• Mock Interviews
Resume tips
• Resume workshop
Deserving candidates get 4 Interviews with
employers
Merit based Scholarship to deserving candidates
9. Activities
Games
Breakout
Questionnaire
Sessions
Brain storming Educational
sessions Activities
Videos
Exercises
Powerpoints
Tests
Role plays
10. Duration
Total Course Duration
• 150 hours
Each Session -2 hour class
• 30 Min presentation
• 40 Min workshop-( Pre assessment/Post
assessment /activities)
• 10 min quiz and puzzles
• 15 min break and setting down
• 15 min extempore or prepared speech
• 10 min Q& A
11. Trainers Profile
Graduates from IIT
• 6 Yrs of experience
Graduate from ISB
• 8 yrs of experience