1. COMMUNICATION
MIS:ANSHIDA PP

2. INTRODUCTION
 COMMUNICATION IS THE BASIS OF FOR
ALL HUMAN INTERACTION.
 IT IS ONE OF THE MOST VITAL
COMPONENTS OF NURSING PRACTICE.
 COMMUNICATION CONSIST OF
SIGNALS MAD BY ONE PERSON THAT
HAVE MEANING OF ANOTHER PERSON
WHICH AFFECT THEIR BEHAVIOUR AND
ACTION,LEADING TO INTERACTION.

3. DEFINITION
 “COMMUNICATION IS A DYNAMIC,
RESIPROCAL PROCESS OF SENDING
AND RECEIVING INFORMATION”.

4. PURPOSES
 TO PROMOTE SOCIALIZATION.
 TO GATHER INFORMATION FOR
PURPOSE OF ASSESSMENT.
 HEALTH TEACHING AND CO-ORDINATING
WITHOTHER MEMBERS OF THE HEALTH
CARETEAM.

5. BASIC ELEMENTS
 SENDER
 MESSAGE
 METHOD
 RECIEVER
 FEEDBACK
 INFLUENCE

6. METHODS OF COMMUNICATION
 VERBAL COMMUNICATION
 NON VERBAL COMMUNICATION
 SYMBOLIC COMMUNICATION
 META COMMUNICATION
 ELECTRONIC COMMUNICATION

7.  VERBAL COMMUNICATION…
IT IS THE USE OF THE SPOKEN/WRITTEN WORDS TO SENT A
MESSAGE.
FACTORS INFLUENCING VERBAL COMMUNICATION
 VOCABULARY
 SPEAKING/ LISTENING
 WRITING/READING
 DENOTATIVE /CANNOTATIVE
 PACING
 INTONATION
 CLARITY/BREVITY
 TIMING/RELEVANCE
 CREDIBILITY
 HUMOR

8. NON VERBAL COMMUNICATION…
IT IS THE EXCHANGE OF MESSAGES
WITHOUT USE OF WORDS, AND IT INCLUDE
ALL OF THE FIVE SENSES INVOLVE THE
SPOKEN/WRITTEN WORDS.
FACTORS INFLUENCING……
• PERSONAL APPEARANCE
• BODY POSITION
• FACIAL EXPRESSION
• EYE CONTACT
• GESTURES
• SOUNDS

9.  SYMBOLIC COMMUNICATION
THE VERBAL AND NON VERBAL
SYMBOLSMS USED BY OTHERS TO
CONVEY MEANING ART AND MUSIC ARE
FORMS OF SYMBOLIC COMMUNICATION.

10.  META COMMUNICATION
 IT IS BROUGHT TERM THAT REFERS TO
ALL FACTORS THAT INFLUENCE
COMMUNICATION, AWARNESS OF
INFLUENCING FACTORS HELP PEOPLE
BETTER UNDERSTAND WHAT IS
COMMUNICATE.

11.  ELECTRONIC COMMUNICATION
• MANY HEALTH CARE AGENCIES MOVING
TOWARD ELETRONIC MEDICAL
RECORDS, WHERE NURSES DOCUMENT
THEIR ASSESSMENT AND NURSING
CARE. E-MAIL CAN BE USE IN HEALTH
CARE FACILITIES FOR MANY PURPOSE
SCHEDULE AND CONFIRM
APPOINTMENTS, REPORT NORMAL LAB
RESULT.

12. BARRIERS OF COMMUNICATION
 PHYSIOLOGICAL BARRIERS
 POOR RETENTION DUE TO MEMORY PROBLEM
 LACK OF ATTENTION
 DISCOMFORT DUE TO ILLNESS
 POOR SENSORY PERCEPTION
 LEARNING PROBLEM
 POOR LISTERNING SKILLS
 INFORMATION OVERLOAD

13.  ENVIRONMENTAL BARRIERS