VMware Virtual Desktop Infrastructure (VDI) provides a virtual desktop solution that allows for centralized management of desktops, rapid deployment of desktop images, and a familiar end-user experience. It leverages VMware's proven virtualization platform to deliver enterprise-class scalability, management, and reliability to desktop environments. The document then demonstrates VMware VDI and discusses how customers have used it for desktop replacement, disaster recovery, and mobile workforces.

1. VDI: how it works
by capito

2. 2
Agenda
VMware Virtualization Overview
Traditional PCs to VMware VDI
VMware VDI & VMware Virtual Desktop Manager (VDM) 2
VMware VDM 2 Demonstration
Putting VMware VDI into Practice
Next Steps
Summary
Transform Your Desktop Infrastructure
with Virtualization

3. 3
Tech
Feature
Deep
Dive
VDI Customer Presentations
Modular Sections to Build a Winning Presentation:
VDI
Overview
Virtual-
ization
Overview
Successes
& Use
Cases
Features
Tech
Market
Next
Steps
Road-
map
Presentation targeted at very technical internal audiences:
Presentation targeted at less technical external audiences:
Comp-
etition
Benefits &
Objections

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Operating Sys tem
Enterpris e App
Operating Sys tem
VMware virtualization
VMware decouples software from hardware.
First Things First: Virtualization

5. 5
Run several operating systems
on a single machine.
Virtualization: Transformed IT in the Datacenter
Create shared pools of resources to
optimize your infrastructure.

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Isn’t it time you leveraged
virtualization for your desktops?
VMware

7. 7
From Traditional PCs …
Benefits of Traditional PCs
Individual desktops for every user
Limitations of Traditional PCs
Costly to maintain, upgrade and support
IT must have personnel in the field
No control over data residing remotely
(e.g. laptops)
Difficult to maintain standard desktop images
Time-consuming to deploy or redeploy
desktops

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To Server-Based Computing …
Benefits of Server-Based Computing
Upgrade, patch, backup desktops in
a single location
Secure confidential information in a
secure data center
Deliver new desktops more quickly
Improve control over desktop images
Limitations of Terminal Services &
Blade PCs
Desktops aren’t always isolated and
application compatibility problems
Costly to dedicate a system to
each user (e.g. Blade PCs)

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To Virtual Desktop Infrastructure (VDI) …
Benefits of Desktop Virtualization
Easier to manage desktops with
centralized encapsulated files
Deliver just enough server to desktop users
Move hardware independent desktops
seamlessly among servers
Complete isolated desktops with no
application changes
Desktop disaster recovery not
previously available
Limitations without VMware
VDI alternatives to VMware are
unproven

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To VMware Virtual Desktop Infrastructure (VDI)
Server & Desktop Virtual Environments
“Under the Same Roof”
Integrated virtual environment with
common management, service
and support – single vendor solution
No single point of failure:
Synchronized VDI servers
Support for ind std server
load balancing
Bring powerful backend data
center capabilities to the desktop
(e.g. DRS, HA, etc.)
Proven virtualization platform:
VMware Infrastructure 3

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VMware VDI Delivers the Ideal Desktop Platform
PCs
Term.
Svcs
Blade
PCs
Web
(Google)
VMware
VDI
Control and flexibility of centralized
data and applications
   
Familiar end user experience   
Isolated user environments     
Ease of implementation: applications
work unchanged
  
Shared resources  
Faster desktop provisioning 
Enterprise-class virtualization
platform


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VMware VDI: Customer’s Choice
“It's [VDI] really become our new model
for doing desktop deployment. If a user
doesn't … demand they need a desktop,
we're giving them a hosted desktop, and
the users love it.”
David Siles
Chief Technology Officer
Kane County Government (Illinois)
“From which vendors do you plan to
purchase thin client/desktop virtualization
technology from over the next 6-12
months? (please indicate all that apply) “
Answer: VMware 58%, Citrix 16%, HP 7%,
Microsoft 6%, Not applicable / Unsure 14%
Source: Merrill Lynch CIO Survey, April 2007

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VMware Virtual Desktop Infrastructure (VDI)
VMware

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VMware Virtual Desktop Infrastructure (VDI)
> Control and manageability in an
end-to-end solution
> Familiar end-user experience
> Rapid desktop deployments
> Enterprise-class scalability, management
and reliability
> Tight integration with VMware VI3 –
proven virtualization platform
An end-to-end desktop virtualization solution, using VMware’s
proven virtualization platform (VI3), delivers enterprise-class desktop
control and manageability while providing a familiar user experience.

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VMware VDI Solution

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Manage Desktops & Servers on a Single Platform
No retraining: similar administrative experience across
desktops and servers
End-to-end single vendor solution: common management,
service and support
Bring powerful data center capabilities to the desktop:
VI3 Business Continuity (HA & DRS)
Simplify backups and disaster recovery
No single point of failure:
Synchronized VDI servers
Support for industry std server load balancing
Runs desktops on proven virtualization platform (VI3)
VMware Infrastructure 3 Integration

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VMware Virtual Desktop Manager (VDM) 2
Enterprise-class connection broker,
connects users to their desktops via RDP
Web-based administrative interface
Automatically assigns desktops
Performs automatic desktop
provisioning as needed
Designed for small to enterprise
organizations
Tightly integrated with VMware Infrastructure
3 for high availability, security & scalability
Multiple VDM servers can support thousands
of users
Enterprise-class Virtual Desktop Management Server

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VMware VDM: Individual Desktops
Desktop virtual machines were
created specifically for each
user.
User is manually associated
with a virtual desktop through
VDM Administrator.
User is connected to same
desktop on subsequent
connections

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“Smart Pooling” Capabilities
All virtual desktops in pool are cloned from same template,
saving time
Automatic provisioning of desktops (including MS sysprep)
when needed to reduces start-up time
Logoff Policies (e.g. suspend), “Min/Max # VMs in pool”,
“# Avail desktops always” help administrators tune their
desktop infrastructures for performance, high availability and
control
VMware Virtual Desktop Manager (VDM)
2

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VMware VDM: Non-Persistent Pools
Individual isolated desktops
returned to pool after each use
Reverts to pre-determined state
for future use
Efficient way to populate &
provision desktops to end users
Common template used to
create all desktops

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VMware VDM: Persistent Pools
Individual isolated desktops
assigned to user on first log-in
Desktop remains associated
with the user on subsequent
logins
Efficient way to populate &
provision desktops to end users
Common template used to
create all desktops

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Full integration with Microsoft Active Directory (AD):
User credentials authenticated against AD;
VDM Connection Server maintains authenticated session
for each user;
‘Single sign-on’ (SSO) to virtual desktops
Optional SSL encapsulation & tunneling
Optional two-factor authentication via RSA SecurID®
Event logs
VMware VDM Security

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VMware VDM Security Server
SSL VPN used to secure
connections between clients
and VMware VDM connection
broker
Optionally runs within the DMZ
for remote access users
Fully encrypted connections
Grow security servers for
scalability of secure
connections
Outside the firewall
(remote access
connections)

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VMware VDI Client Access
Native Windows Client
Provides extended capabilities
(e.g. USB device support on
Windows XP & Vista)
Thin-Client Support
Thin clients based on Linux and XPe
WYSE ThinOS models
Browser Access
Windows, Linux & Mac

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What Distinguishes VMware VDI?
Familiar End-User Experience
Run applications with no modifications.
Virtual desktop is unchanged.
Leverage existing desktop mgmt tools
Support for USB devices through RDP
extensions (e.g. local printing, storage, etc.)
Support multi-monitors in “stretch mode”
“Our users love their
hosted desktops. One
user was totally upset and
crying because she
thought she had lost her
documents. She couldn’t
believe it when the
terminal came back up and
everything was just how
she had left it.”
David Siles
CTO
Kane County Government
(Illinois)
Making the move to virtual
desktops as seamless as possible

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What Distinguishes VMware VDI?
Rapid Deployment
VMware Infrastructure
templates can be used to
replicate 1000s of desktops
quickly
Automatic desktop provisioning
with VDI pooling capabilities
Rapid redeployments of virtual
images throughout desktop
lifecycle
Changing, patching, restarting
images improved when
centralized & virtualized

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“We could provide a
workstation to any
client, in any seat, at
any office in the
world… in just 8
minutes.”
What Distinguishes VMware VDI?
Frank Sabatelli
Director of Virtual
Technology Infrastructure
Rapid Deployment
VMware Infrastructure
templates can be used to
replicate 1000s of desktops
quickly
Automatic desktop provisioning
with VDI pooling capabilities
Rapid redeployments of virtual
images throughout desktop
lifecycle
Changing, patching, restarting
images improved when
centralized & virtualized

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VMware VDI: A Compelling TCO
Increased desktop lifecycles
Using repurposed PCs or thin clients
Energy savings
$59 - $164 / PC / year*
Year-over-year operating cost savings
Lower support and maintenance costs
Lower desktop DR & downtime costs
Lower client deployment costs
VDI Deployment at
Nationwide Insurance:
 10,000 virtual desktops
planned for employees
10% reduction in hardware and
software costs
 45% reduction in support costs
*Source: Butler Group, “Infrastructure Virtualization, September 2007

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VMware VDI Demo

30. 30
Putting VMware VDI into Practice
VMware

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How Customers Use VMware VDI
VDI
> Transactional & office workers
> Desktop replacement (e.g. thin clients)
> Business continuity & disaster recovery
Training/Evaluation
Mobile Sales Force
Employee-owned PCsACE

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How Customers Use VMware VDI
Desktop PC Replacement
Replace traditional PCs with thin clients, repurposed PCs or less costly desktop
hardware. Address short desktop lifecycles. Simplify moves, adds & changes
(MACs) because the desktop images are administered in corporate data center.
Disaster Recovery & Business Continuity
Eliminate unplanned desktop downtime through VMware Infrastructure 3 DRS and
HA capabilities. Simplify backup and desktop disaster recovery because desktops
are located in corporate data center and can leverage shared storage technology.
Transactional Office Workers with Security Needs
Secure all sensitive personal records or intellectual property running on laptops in
host country data center. Control access to centralized desktop images through
Microsoft AD. Provide complete desktop isolation. Ensure all sessions are fully
encrypted using VMware VDI’s optional Security Server.

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Case Study: Kindred Healthcare
Business Challenges
Mobile roaming solution for doctors & nurses
Bedside access to patient records & data
Ensuring HIPAA compliance
Technical Solution
Thin clients from Neoware mounted on rolling carts,
connecting wirelessly to virtual desktops
Hundreds of virtual desktops deployed on hosted ESX
servers in VDI implementation
Why VMware VDI
Flexible secure access to sensitive data anywhere
Quick desktop provisioning & improved reliability
Enthusiastically adopted by demanding user base
Smart economics: desktops require less power and
can be deployed as needed, centralized mgmt
“Nurses and doctors
don’t really care about
the underlying
technology. They just
want it to work, and help
them do their jobs better.
The fact that our users
have so readily adopted
our VDI-powered
workstation on wheels
shows that this solution
really works for them.”
Laura Armistead
Unix Support Team
Manager
http://www.kindredhealthcare.com/KHMapped/images/callouts/logo.gif

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Next Steps with VMware VDI
VMware

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New VDI Pricing and Packaging: Two Options
VDM Standalone with VI3VDI Bundle (ESC + VC + VDM)
VI3
Ideal for
> New Customers
> VDI only deployments for
installed base
Order
> Single VDI Bundle SKU
Ideal for
> Existing Customers
> Large Enterprise customers
with ELAs
Order
> VI3 Enterprise
> VirtualCenter Server
> Virtual Desktop Manager 2
Connection Broker Software

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Evaluating VMware VDI
1. Download free VMware VDM evaluation copy:
http://www.vmware.com/products/vdi/
2. Install VMware VDM Administrator

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Evaluating VMware VDI
3. Install VMware VDM Windows Client software

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VMware VDI: Summary
Centralized Desktop Management & Control
Desktops moves, adds & changes (MACs) are easier
from a single location. Support personnel no longer
needed on location
Maintain Desktops in Secure Corporate Datacenter
VMware VDI desktops are isolated from one another
Familiar End-User Experience
A complete isolated desktop that is unchanged, simply
running inside a virtual machine. No retraining. No
custom modifications.
VMware Infrastructure 3 Scalability & Reliability
Brings powerful VI3 capabilities to the desktop
Single vendor solution

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VDI Technology Market Overview
VMware

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VMware’s VDI Vision
Establish Virtual Desktop Infrastructure (VDI) as the preferred
method for organizations to deliver corporate PC services.
550m Corporate PCs