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HENRI FAYOL
               Henri Fayol, a French
                industrialist, is now
                recognised as the Father of
                Modern Management.
               In year 1916 Fayol wrote a
                book entitled "Industrial and
                General Administration". In
                this book, he gave the 14
                Principles of Management.
                These 14 principles of
                management are universally
                accepted and used even
                today. According to Henri
                Fayol, all managers must
                follow these 14 principles.
14 Principles of Management.
1. Division of Work

 The full work of the organisation should be divided among individuals
  and departments. This is because a division of work leads to
  specialisation, and specialisation increases efficiency, and efficiency
  improves the productivity and profitability of the organisation.

2. Discipline

 Discipline means a respect for the rules and regulation of the
  organisation. Discipline may be Self-discipline, or it may be Enforced
  discipline. Self-discipline is the best discipline. However, if there is no
  self-discipline, then discipline should be enforced through
  penalties, fines, etc. No organisation can survive without discipline.
3. Authority and responsibility
 According to Henri Fayol, there should be a balance between
   Authority (Power) and Responsibility (Duties). Authority must
   be equal to Responsibility. If the authority is more than
   responsibility then chances are that a manager may misuse it. If
   responsibility is more than authority then he may feel frustrated.

4. Subordination of Individual Interest to General Interest

 In an organisation, there are two types of interest, viz., the
  individual interest of the employees, and the general interest of
  the organisation. The individual interest should be given less
  importance, while the general interest should be given most
  importance. If not, the organisation will collapse.
5. Remuneration

 Remuneration is the price for services received. If an organisation wants
  efficient employees and best performance, then it should have a good
  remuneration policy. This policy should give maximum satisfaction to both
  employer and employees. It should include both financial and non-financial
  incentives.

6. Centralization

 In centralisation, the authority is concentrated only in few hands. However, in
  decentralisation, the authority is distributed to all the levels of management.
  No organisation can be completely centralised or decentralised. If there is
  complete centralisation, then the subordinates will have no authority (power)
  to carry out their responsibility (duties). Similarly, if there is complete
  decentralisation, then the superior will have no authority to control the
  organisation. Therefore, there should be a balance between centralisation and
  decentralisation.
7. Order

 There should be an Order for Things and People in the
  organisation. Order for things is called Material Order. Order for
  people is called Social Order. Material Order refers to "a place for
  everything and everything in its place." Social Order refers to the
  selection of the "right man in the right place". There must be
  orderly placement of the resources such as Men and
  Women, Money, Materials, etc. Misplacement will lead to misuse
  and disorder.

8. Equity

 The managers should use the equity while dealing with the
  employees. Equity is a combination of kindness and justice.
  Equity creates loyalty and devotion in the employees.
9. Initiative

 Management should encourage initiative. That is, they
  should encourage the employees to make their own plans
  and to execute these plans. This is because an initiative
  gives satisfaction to the employees and brings success to
  the organisation.

10. Esprit De Corps

 Esprit de Corps means "Team Spirit". Therefore, the
  management should create unity, co-operation and team-
  spirit among the employees. They should avoid the divide
  and rule policy.
11. Stability of Tenure

  An employee needs time to learn his job and to become efficient.
  Therefore, he should be given time to become efficient. When he
  becomes efficient, he should be made permanent. In other
  words, the employees should have job security.

12. Unity of Direction

  All activities which have the same objective must be directed by
  one manager, and he must use one plan. This is called Unity of
  Direction. For example, all marketing activities such as
  advertising, sales promotion, pricing policy, etc., must be
  directed by only one manager. He must use only one plan for all
  the marketing activities.
13. Scalar Chain

 Scalar Chain is a line of authority. This line joins all the members
  (managers and employees) from top to bottom. Every member must
  know who is his superior. He must also know who is his subordinate.
  Scalar Chain is necessary for good communication. Scalar Chain must
  not be broken in norm circumstances. However, if quick action is
  necessary, then this chain can be broken. This is done using "Gang
  Plank" / "Bridge" / "Direct Contact".
 Scalar Chain is shown in diagram below with Gang plank as dotted line
  FP.
 The Scalar Chain is shown by a double ladder A to G and A to Q. A is
  the head of the organisation. B and L are the next level, and so on. If
  quick action is necessary, then a "Gang Plank" "FP" is made. Now F and
  P can contact each other directly but they should inform E and O about
  their decisions.
14. Unity of Command

 According to this principle, a subordinate (employee) must
  have only one superior (boss or manager). A subordinate
  must receive orders from only one superior. In other
  words, a subordinate must report to only one superior.
  According to Fayol, if one subordinate receives orders from
  more than one superior then there will be disorder. This
  will affect the discipline, efficiency, productivity and
  profitability of the organisation.
 Unity of Command is a very important principle of
  management. This principle is based on the rule "Too many
  cooks spoil the soup."

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Henri Fayol's 14 Principles of Management

  • 1. HENRI FAYOL  Henri Fayol, a French industrialist, is now recognised as the Father of Modern Management.  In year 1916 Fayol wrote a book entitled "Industrial and General Administration". In this book, he gave the 14 Principles of Management. These 14 principles of management are universally accepted and used even today. According to Henri Fayol, all managers must follow these 14 principles.
  • 2. 14 Principles of Management. 1. Division of Work  The full work of the organisation should be divided among individuals and departments. This is because a division of work leads to specialisation, and specialisation increases efficiency, and efficiency improves the productivity and profitability of the organisation. 2. Discipline  Discipline means a respect for the rules and regulation of the organisation. Discipline may be Self-discipline, or it may be Enforced discipline. Self-discipline is the best discipline. However, if there is no self-discipline, then discipline should be enforced through penalties, fines, etc. No organisation can survive without discipline.
  • 3. 3. Authority and responsibility  According to Henri Fayol, there should be a balance between Authority (Power) and Responsibility (Duties). Authority must be equal to Responsibility. If the authority is more than responsibility then chances are that a manager may misuse it. If responsibility is more than authority then he may feel frustrated. 4. Subordination of Individual Interest to General Interest  In an organisation, there are two types of interest, viz., the individual interest of the employees, and the general interest of the organisation. The individual interest should be given less importance, while the general interest should be given most importance. If not, the organisation will collapse.
  • 4. 5. Remuneration  Remuneration is the price for services received. If an organisation wants efficient employees and best performance, then it should have a good remuneration policy. This policy should give maximum satisfaction to both employer and employees. It should include both financial and non-financial incentives. 6. Centralization  In centralisation, the authority is concentrated only in few hands. However, in decentralisation, the authority is distributed to all the levels of management. No organisation can be completely centralised or decentralised. If there is complete centralisation, then the subordinates will have no authority (power) to carry out their responsibility (duties). Similarly, if there is complete decentralisation, then the superior will have no authority to control the organisation. Therefore, there should be a balance between centralisation and decentralisation.
  • 5. 7. Order  There should be an Order for Things and People in the organisation. Order for things is called Material Order. Order for people is called Social Order. Material Order refers to "a place for everything and everything in its place." Social Order refers to the selection of the "right man in the right place". There must be orderly placement of the resources such as Men and Women, Money, Materials, etc. Misplacement will lead to misuse and disorder. 8. Equity  The managers should use the equity while dealing with the employees. Equity is a combination of kindness and justice. Equity creates loyalty and devotion in the employees.
  • 6. 9. Initiative  Management should encourage initiative. That is, they should encourage the employees to make their own plans and to execute these plans. This is because an initiative gives satisfaction to the employees and brings success to the organisation. 10. Esprit De Corps  Esprit de Corps means "Team Spirit". Therefore, the management should create unity, co-operation and team- spirit among the employees. They should avoid the divide and rule policy.
  • 7. 11. Stability of Tenure An employee needs time to learn his job and to become efficient. Therefore, he should be given time to become efficient. When he becomes efficient, he should be made permanent. In other words, the employees should have job security. 12. Unity of Direction All activities which have the same objective must be directed by one manager, and he must use one plan. This is called Unity of Direction. For example, all marketing activities such as advertising, sales promotion, pricing policy, etc., must be directed by only one manager. He must use only one plan for all the marketing activities.
  • 8. 13. Scalar Chain  Scalar Chain is a line of authority. This line joins all the members (managers and employees) from top to bottom. Every member must know who is his superior. He must also know who is his subordinate. Scalar Chain is necessary for good communication. Scalar Chain must not be broken in norm circumstances. However, if quick action is necessary, then this chain can be broken. This is done using "Gang Plank" / "Bridge" / "Direct Contact".  Scalar Chain is shown in diagram below with Gang plank as dotted line FP.  The Scalar Chain is shown by a double ladder A to G and A to Q. A is the head of the organisation. B and L are the next level, and so on. If quick action is necessary, then a "Gang Plank" "FP" is made. Now F and P can contact each other directly but they should inform E and O about their decisions.
  • 9. 14. Unity of Command  According to this principle, a subordinate (employee) must have only one superior (boss or manager). A subordinate must receive orders from only one superior. In other words, a subordinate must report to only one superior. According to Fayol, if one subordinate receives orders from more than one superior then there will be disorder. This will affect the discipline, efficiency, productivity and profitability of the organisation.  Unity of Command is a very important principle of management. This principle is based on the rule "Too many cooks spoil the soup."