Anthony Bishop Administrative Professional BS Business Administration
1. ANTHONY BISHOP 4210 Sarah St. #5 Burbank, CA 91505 (818) 480-0327 Anthony.Bishop@inbox.com ADMINISTRATIVE PROFESSIONAL MS Office ’03, ’07, ‘10 / AS-400 / Adobe Acrobat Pro / 80+ WPM / 10 Key / CPR Certified / Public Speaking / Team Lead SUMMARY Versatile team player committed to corporate and personal integrity with a talent for technical and conceptual comprehension. Highly experienced working in fast-paced environments which require a sense of urgency and an ability to multitask without compromising accuracy. A college educated professional devoted to personal growth; seeking an administrative position within an organization that demands reliability, accuracy, and results. EDUCATION Bachelor of Science, Business Administration 06/2006 - 1/2010 University of Phoenix Pasadena, California •3.5 GPA •3+ years of Public Speaking experience •Led numerous learning teams over a 3+ year time span
2. EXPERIENCE PC Technician/Temporary Employment 10/2008 - present Burbank, CA & surrounding cities Resigned from BCBGMAXAZRIA to care for family and obtain my B.S. in Business Administration. PC Technician services were rendered to clients and temporary employment was sought. •Diagnosed and repaired major and minor PC issues for clients •Human Resources Assistant for Pankow Builders, Pasadena, CA •Human Resources Assistant for Transamerica, Los Angeles, CA •Administrative Assistant for NBA Technology Summit 2011, Beverly Hills, CA EDI (Electronic Data Interchange) Coordinator 10/07 - 10/2008 BCBGMAXAZRIA Vernon, CA Hired by a global fashion house of more than 20 brands for the coordination and management of system changes and processes pertaining to order placement, entry, and shipment. Responsible for ensuring all changes obey change control guidelines. Recommendations for improvements on existing operating procedures were in demand, and maintaining a high level of customer service was required. •Reduced technical EDI/PO errors by ~30% via new IT implementation •Exceeded target shipping goal for 12 consecutive months •Led weekly IT meetings •Oversaw accuracy of new account setup and order entry
3. Public Benefit Program Associate04/2007 - 10/2007 Pasadena Water & Power Pasadena, CA Hired by Stiver’s Staffing for a six month assignment. Led the Public Outreach Program for the City of Pasadena. Responsible for informing Pasadena residents of energy saving rebate programs in efforts of energy conservation. Was given a 12.5% raise within 1 month of hire. •Managed Microsoft Access database of >1,000 applicants and rebate applications •Processed and determined eligibility of eco-friendly rebate applications •Answered, screened, and transferred incoming phone calls Shipping Coordinator06/2005 - 04/2007 Hirsch Pipe & Supply Van Nuys, CA Hirsch Pipe & Supply is a 16 branch wholesale distributor of plumbing supplies serving the greater Los Angeles, Orange, and San Diego counties of California. Hired as a deliver driver and was shortly promoted to Shipping Coordinator; responsible for branch to branch product transfers. •Shipped & received merchandise via external and internal branch freight carriers •Communicated accurate order, shipment, and export details to Customer Service •Coordinated new-hire training instruction for various warehouse staff •Dispatched 4+ delivery drivers
4. Delinquent Tax Specialist II 08/2003 - 06/2005 Countrywide Home Loans Simi Valley, CA Hired as a Delinquent Tax Specialist I. Responsible for reviewing home owner property tax dues and ordering payment of any delinquent taxes. Promoted within 6 months to Delinquent Tax Specialist II. Maintaining good relationships with tax collectors and customers was of high importance. •Reduced incidence of delinquent accounts by ~20% •Zero denied payments by tax collectors •Telephoned various tax collectors located throughout the United States and obtained delinquent property tax information •Made delinquent property tax payments on homeowners behalf Labeler 9/2001 - 8/2003 Ascent Media Burbank, CA Ascent Media provides creative and technical services to the media and entertainment industries, with more than 40 facilities in Southern California, New York, Atlanta, London and Singapore. Initially hired as a driver and was shortly promoted to the labeling department. •Printed accurate labels for various media elements •Dispatched 4+ delivery drivers •Delivered time-sensitive material to clients in the Los Angeles area