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ORGANIZING INNOVATION
USING STRUCTURE TO FOSTER INGENUITY
INNOVATE
VERB / MAKE CHANGES IN SOMETHING ESTABLISHED,
ESP. BY INTRODUCING NEW METHODS, IDEAS OR
PRODUCTS
HOW DO WE CREATE INNOVATION?
INGENUITY
NOUN / THE QUALITY OF BEING CLEVER, ORIGINAL AND
INVENTIVE
OPPORTUNITY
NOUN / A SET OF CIRCUMSTANCES THAT MAKES IT
POSSIBLE TO DO SOMETHING
INGENUITY + OPPORTUNITY = INNOVATION
UNDERSTANDING STRUCTURAL INGENUITY
• Existing Companies
• Emerging Companies
• Types of Structure
• Knowledge
• Investment
Apple Mac Pro Assembly Line / Austin, Texas
THE OLD GUARD
THE SUCCESS AND FAILURES
OF A “TRADITIONAL CORPORATION”
CAR MANUFACTURING
• Mature market
• Process Innovation
• VW Works Council*
• Product Innovation
• Honda City**
*Bernie Woodall. 2014. After rejecting UAW, VW workers may still get work council. Reuters, February 16.
**Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
MARKET S-CURVE
Time
Growth
UTTERBACK-ABERNATHY MODEL
Product Innovation
Process Innovation
NEED FOR ORGANIZATION
Gaps in R&D
• Safety / Seat Belts
• Comfort / Air Conditioning
• Technology / Electric Car
• New Markets / Small City Cars
FOSTERING INGENUITY + FINDING OPPORTUNITY
• “Let’s Gamble”*
• Middle - Up - Down**
• Job Rotation*
Product Innovation Process Innovation
• Works Council
• R&D
• Internal Competition*
*Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
**Numagami, T., Karube, M., & Kato, T. 2010. Organizational Deadweight: Learning From Japan. Academy of Management Perspectives, 24(4), 25-37.
NEW KIDS ON THE BLOCK
CREATING INNOVATION FROM SCRATCH
Steve Jobs John LasseterEd Catmull
ORGANIZING WITH A CLEAN SLATE
• Flexible
• Communication
• Teams
THE CROWD TECHNICAL TEAM
PIXAR’S DEVELOPMENT OF ANIMATED AUTONOMOUS
ANTS
The Pixar Story. Dir. Leslie Iwerks. Disney, 2007. Film
A Bug’s Life, 1998
INDICATORS TO A NEW STRATEGY*
• Manifesto
• Anthology
• Infrastructure to Replicate
• Congenial Technology
• Market
• Organization
*Roy Peter Clark. 2014. What it takes to create a new kind of journalism. Poynter Institute, April 7.
THE BRAINTRUST
HOW PIXAR SELF-CRITIQUES
Pixar Screening Room / Emeryville, California
Catmull, Ed. Creativity Inc. Random House. 2014. Print.
STRUCTURE
WHAT IS IT GOOD FOR?
TYPES OF STRUCTURE
Decentralization
Centralization
OrganicMechanistic
PROS AND CONS
Type Pro Con
Centralized Tightly controlled plan
Little input from company as a
whole
Decentralized
Access to information
Idea generation
Increase marker orientation
Difficult coordination
Avoids radical innovation
Hinders strategic management
Mechanistic
More efficient
Predictable, incremental
Hinders innovation
Drives away creatives
Organic
Sharing of knowledge
Fosters innovation
Relies on employee commitment
Shane, Scott. 2009, Technology Strategy for Managers and Entrepreneurs, Englewood Cliffs, NJ: Prentice Hall, ISBN-10: 0131879324
BEST OF BOTH WORLDS?
• Create new units?*
• Give middle management more freedom for middle-up-down?*
• Increased flexibility to foster innovation?**
• Separate directors for each “type”**
*Numagami, T., Karube, M., & Kato, T. 2010. Organizational Deadweight: Learning From Japan. Academy of Management Perspectives, 24(4), 25-37.
**Organizing From Scratch: The Learning Lab Denmark Experience (A)
KNOWLEDGE
A COMPANY IS NOT A
MACHINE BUT A LIVING
ORGANISM,
Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
HOW TO CREATE KNOWLEDGE
• Center of human resource strategy
• Types of knowledge
• Middle-Up-Down
• Clear obstacles
Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
TACE
T EXPLICIT
TYPES OF
KNOWLEDGE
• T to T
• E to E
• T to E
• E to T
Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
INVESTMENT
ORGANIZATIONAL RESOURCES
Skype Google
AirBNB
SLACK RESOURCES
BUILDING BEYOND A
COMPANIES CURRENT
OPERATING PLAN
Shane, Scott. 2009, Technology Strategy for Managers and Entrepreneurs, Englewood Cliffs, NJ: Prentice Hall, ISBN-10: 0131879324
Dyson
SO IS ALL OF THIS SUSTAINABLE?
WHY MIDDLE-TOP-DOWN HAS FAILED
• Inward thinking lead to a disconnect from the market
• Shortage of strategic thinkers
• Promoted poorly
• Can’t tell a good idea from a bad one
• Heavy load on middle managers
CIRCLE OF DEADWEIGHT
Middle Management
Freedom
Promoted Over Time
Lack of Strategic Thinkers
Lose ability to vet ideas
Rely on new
middle managers
Heavy workload on
middle managers
Freeloading managers
IS THERE ONE SOLUTION?
NO.
UTTERBACK-ABERNATHY MODEL
Product Innovation
Process Innovation
NEED FOR ORGANIZATION
Gaps in R&D
MARKET S-CURVE
Time
Growth
REFERENCES
• Bernie Woodall. 2014. After rejecting UAW, VW workers may still get work council. Reuters, February 16.
• Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8,
p162-171, 9p
• Numagami, T., Karube, M., & Kato, T. 2010. Organizational Deadweight: Learning From Japan. Academy of
Management Perspectives, 24(4), 25-37.
• The Pixar Story. Dir. Leslie Iwerks. Disney, 2007. Film
• Roy Peter Clark. 2014. What it takes to create a new kind of journalism. Poynter Institute, April 7.
• Catmull, Ed. Creativity Inc. Random House. 2014. Print.
• Shane, Scott. 2009, Technology Strategy for Managers and Entrepreneurs, Englewood Cliffs, NJ: Prentice
Hall, ISBN-10: 0131879324
QUESTIONS?

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Organizing Innovation

  • 2. INNOVATE VERB / MAKE CHANGES IN SOMETHING ESTABLISHED, ESP. BY INTRODUCING NEW METHODS, IDEAS OR PRODUCTS
  • 3. HOW DO WE CREATE INNOVATION?
  • 4. INGENUITY NOUN / THE QUALITY OF BEING CLEVER, ORIGINAL AND INVENTIVE
  • 5. OPPORTUNITY NOUN / A SET OF CIRCUMSTANCES THAT MAKES IT POSSIBLE TO DO SOMETHING
  • 6. INGENUITY + OPPORTUNITY = INNOVATION
  • 7. UNDERSTANDING STRUCTURAL INGENUITY • Existing Companies • Emerging Companies • Types of Structure • Knowledge • Investment Apple Mac Pro Assembly Line / Austin, Texas
  • 8. THE OLD GUARD THE SUCCESS AND FAILURES OF A “TRADITIONAL CORPORATION”
  • 9.
  • 10.
  • 11.
  • 12. CAR MANUFACTURING • Mature market • Process Innovation • VW Works Council* • Product Innovation • Honda City** *Bernie Woodall. 2014. After rejecting UAW, VW workers may still get work council. Reuters, February 16. **Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
  • 15. NEED FOR ORGANIZATION Gaps in R&D • Safety / Seat Belts • Comfort / Air Conditioning • Technology / Electric Car • New Markets / Small City Cars
  • 16. FOSTERING INGENUITY + FINDING OPPORTUNITY • “Let’s Gamble”* • Middle - Up - Down** • Job Rotation* Product Innovation Process Innovation • Works Council • R&D • Internal Competition* *Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p **Numagami, T., Karube, M., & Kato, T. 2010. Organizational Deadweight: Learning From Japan. Academy of Management Perspectives, 24(4), 25-37.
  • 17. NEW KIDS ON THE BLOCK CREATING INNOVATION FROM SCRATCH
  • 18.
  • 19. Steve Jobs John LasseterEd Catmull
  • 20. ORGANIZING WITH A CLEAN SLATE • Flexible • Communication • Teams
  • 21. THE CROWD TECHNICAL TEAM PIXAR’S DEVELOPMENT OF ANIMATED AUTONOMOUS ANTS The Pixar Story. Dir. Leslie Iwerks. Disney, 2007. Film A Bug’s Life, 1998
  • 22. INDICATORS TO A NEW STRATEGY* • Manifesto • Anthology • Infrastructure to Replicate • Congenial Technology • Market • Organization *Roy Peter Clark. 2014. What it takes to create a new kind of journalism. Poynter Institute, April 7.
  • 23. THE BRAINTRUST HOW PIXAR SELF-CRITIQUES Pixar Screening Room / Emeryville, California Catmull, Ed. Creativity Inc. Random House. 2014. Print.
  • 24. STRUCTURE WHAT IS IT GOOD FOR?
  • 26. PROS AND CONS Type Pro Con Centralized Tightly controlled plan Little input from company as a whole Decentralized Access to information Idea generation Increase marker orientation Difficult coordination Avoids radical innovation Hinders strategic management Mechanistic More efficient Predictable, incremental Hinders innovation Drives away creatives Organic Sharing of knowledge Fosters innovation Relies on employee commitment Shane, Scott. 2009, Technology Strategy for Managers and Entrepreneurs, Englewood Cliffs, NJ: Prentice Hall, ISBN-10: 0131879324
  • 27. BEST OF BOTH WORLDS? • Create new units?* • Give middle management more freedom for middle-up-down?* • Increased flexibility to foster innovation?** • Separate directors for each “type”** *Numagami, T., Karube, M., & Kato, T. 2010. Organizational Deadweight: Learning From Japan. Academy of Management Perspectives, 24(4), 25-37. **Organizing From Scratch: The Learning Lab Denmark Experience (A)
  • 28. KNOWLEDGE A COMPANY IS NOT A MACHINE BUT A LIVING ORGANISM, Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
  • 29. HOW TO CREATE KNOWLEDGE • Center of human resource strategy • Types of knowledge • Middle-Up-Down • Clear obstacles Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
  • 30. TACE T EXPLICIT TYPES OF KNOWLEDGE • T to T • E to E • T to E • E to T Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p
  • 33. SLACK RESOURCES BUILDING BEYOND A COMPANIES CURRENT OPERATING PLAN Shane, Scott. 2009, Technology Strategy for Managers and Entrepreneurs, Englewood Cliffs, NJ: Prentice Hall, ISBN-10: 0131879324 Dyson
  • 34. SO IS ALL OF THIS SUSTAINABLE?
  • 35. WHY MIDDLE-TOP-DOWN HAS FAILED • Inward thinking lead to a disconnect from the market • Shortage of strategic thinkers • Promoted poorly • Can’t tell a good idea from a bad one • Heavy load on middle managers
  • 36. CIRCLE OF DEADWEIGHT Middle Management Freedom Promoted Over Time Lack of Strategic Thinkers Lose ability to vet ideas Rely on new middle managers Heavy workload on middle managers Freeloading managers
  • 37. IS THERE ONE SOLUTION? NO.
  • 41.
  • 42. REFERENCES • Bernie Woodall. 2014. After rejecting UAW, VW workers may still get work council. Reuters, February 16. • Nonaka, Ikujiro “Knowledge Creating Company,” Harvard Business Review; Jul/Aug 2007, Vol. 85 Issue 7/8, p162-171, 9p • Numagami, T., Karube, M., & Kato, T. 2010. Organizational Deadweight: Learning From Japan. Academy of Management Perspectives, 24(4), 25-37. • The Pixar Story. Dir. Leslie Iwerks. Disney, 2007. Film • Roy Peter Clark. 2014. What it takes to create a new kind of journalism. Poynter Institute, April 7. • Catmull, Ed. Creativity Inc. Random House. 2014. Print. • Shane, Scott. 2009, Technology Strategy for Managers and Entrepreneurs, Englewood Cliffs, NJ: Prentice Hall, ISBN-10: 0131879324