Business relevance: ITSM which delivers outcomes - Simon Kent, SollertisSITS - The ITSM Show
To be relevant, IT should lead the business through the maze of technology choices to deliver outcomes against business strategies and objectives. This seminar explains the starting point for delivering an outcomes based approach which will help IT reengineer its approach to service provision, and the power to chart and navigate the future
Business relevance: ITSM which delivers outcomes - Simon Kent, SollertisSITS - The ITSM Show
To be relevant, IT should lead the business through the maze of technology choices to deliver outcomes against business strategies and objectives. This seminar explains the starting point for delivering an outcomes based approach which will help IT reengineer its approach to service provision, and the power to chart and navigate the future