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Volume



                                                   1.0
i360 STAFFING & TRAINING SOLUTIONS PVT LTD
Business Vertical - Corporate & Institutional




    Corporate | Institutional Training Catalogue




                                     0
CORPORATE|INSTITUTIONAL COMMUNICATIONS




        © i360 Staffing & Training Solutions Pvt. Ltd.
                     P-45/90 • Outer Circle
                Connaught Place, New Delhi
     Corporate@i360training.in• Phone +91-11-41560474
C O R P O R A T E |   I N S T I T U T I O N A L
                                                            Chapter



                                                            1
SoftSkillsPrograms

       Sales and Marketing
       Career Development Programs
       Supervisors & Managers
       Train the trainer
       Workplace Essentials
       Product Training’s
       Project Management Bundles
       Human Resource Program
       Channel Management Program



SomeSpecialCombo

       Self Development Packages
       Personal Growth & Self help package
       DIScover You
       Taking charge of your professional excellence
       Smart Manager
       Core Essentials of Businesses
       The Ten principles to help maximize your potential



Banking&FinancialIndustryCourses

       +30 programs available
C O R P O R A T E |   I N S T I T U T I O N A L




About i360 Staffing & Training Solutions
i360 is a promoter initiative in the field of vocational, Soft skill based training.
i360 was started in 2008 with the sole objective of providing a wide range of
skill based courses. Today i360 is the only organization providing a vast range
of courses under one roof.

i360 has more than 40 centers and counting. Presence in more than 11 states
and some International Locations as well.

i360 Methodology – Maps Gaps thru TNI and customized execution




Sales and Marketing
SM001            Building Relationships for Success in Sales
SM002            Dynamite Sales Presentations
SM003            Overcoming Objections to Nail the Sale
SM004            Prospecting for Leads like a Pro
SM005            Selling Smarter
Advanced


SM006            Advanced Writing Skills
SM007            CRM: An Introduction to Customer Relationship Management
SM008            Marketing and Sales
SM009            Negotiating for Results
SM010            Problem Solving & Decision Making
SM011            Public Speaking: Presentation Survival


Career Development Core
SM012            Building Self Esteem and Assertiveness Skills
SM013            Career Skills for the Administrative Assistant
SM014            Communication Strategies
SM015            Mastering the Interview to Further your Career
SM016            Public Speaking: Presentation Survival in Your Career
SM017            Time Management: Get Organized for Peak Performance at Work
SM018            Working Smarter: Using Technology to your Advantage




                                                  2
C O R P O R A T E |   I N S T I T U T I O N A L




Supervisors and Managers
SM019            Business Leadership: Becoming Management Material
SM020            Coaching: A Leadership Skill
SM021            Conflict Resolution: Dealing with Difficult People for the Manager
SM022            Human Resources Training: HR for the Non HR Manager
SM023            Motivation Training: Motivating Your Workforce
SM024            The ABCs of Supervising Others
SM025            The Professional Supervisor

Advanced

SM026            Change Management: Change and How to Deal With It
SM027            Conflict Resolution : Getting Along in the Workplace
SM028            Delegation: The Art of Delegating Effectively
SM029            Performance Management: Managing Employee Performance
SM030            Team Building: Developing High Performance Teams
SM031            Teamwork: Building Better Teams

Human Resources

SM032            Anger Management: Understanding Anger - Yours and Others
SM033            Hiring for Success: Behavioural Interviewing Techniques
SM034            Mastering the Interview
SM035            Orientation Handbook: Getting Employees Off to a Good Start
Advanced

SM036            Business Succession Planning: Developing and Maintaining a
                 Succession Plan
SM037            Conducting Effective Performance Reviews
SM038            Employee Dispute Resolution: Mediation through Peer Review
SM039            Generation Gap: Closing the Generation Gap in the Workplace for HR
SM040            Performance Management: Managing Employee Performance for HR
SM041            Stress Management
SM042            Workplace Violence: How to Manage Anger and Violence in the
                 Workplace for HR




                                                  3
C O R P O R A T E |   I N S T I T U T I O N A L




Workplace Essentials
SM043            Business Ethics for the Office
SM044            Diversity Training: Celebrating Diversity in the Workplace
SM045            Generation Gap: Closing the Generation Gap in the Workplace
SM046            Inventory Management: The Nuts & Bolts
SM047            Safety in the Workplace
SM048            Workplace Harassment: What It is and What to Do About It
SM049            Workplace Violence: How to Manage Anger and Violence in the
                 Workplace

Train the Trainer
SM050            Advanced Skills for the Practical Trainer
SM051            Developing Your Training Program
SM052            Facilitation Skills
SM053            Survival Skills for the New Trainer
SM054            The Practical Trainer
SM055            Using Activities to Make Training Fun

Administration
SM056            Budgets and Managing Money
SM057            Business Writing That Works for the Administrator
SM058            Customer Service: Critical Elements of Customer Service
SM059            Skills for the Administrative Assistant
SM060            The ABCs of Supervising Others for the Administrator
SM061            The Minute Taker's Workshop
SM062            Time Management: Get Organized for Peak Performance for the
                 Administrator

Personality Development
SM063            Personality Development
SM064            Business Etiquette: Gaining That Extra Edge
SM065            Creating a Dynamic Job Portfolio
SM066            SpeakEasy: Conquering Your Fear of Speaking in Public
SM067            Time Management: Get Organized for Peak Performance


Advanced

SM068            Advanced Writing Skills for your Career
SM069            Business Writing That Works
SM070            Conflict Resolution: Dealing with Difficult People
SM071            Public Speaking: Speaking Under Pressure
SM072            Writing Reports and Proposals



                                                  4
C O R P O R A T E |    I N S T I T U T I O N A L




Project Management Bundle
SM073               Advanced Project Management
SM074               Intermediate Project Management
SM075               Meeting Management: The Art of Making Meetings Work
SM076               Project Management Fundamentals
SM077               Project Management Training: Understanding Project Management
SM078               Writing Reports and Proposals for Project Management

Core Essentials for Business Professionals
SM079               Conflict Resolution
SM080               Controlling Anger Before It Controls You
SM081               Current Project Management
SM082               Techniques to Increase Effectiveness
SM083               Leadership Skills for Supervisors
SM084               Negotiation Skills
SM085               Secrets of Change Management
SM086               Stress Relief and Stress Reduction
SM087               Train-the-Trainer - Inspire, Motivate and Educate

Workplace Skills Training Packages
Analytical Skills


SM088               Coaching and Counseling
SM089               Communication
SM090               Art of Persuasion
SM091               Crisis Communications
SM092               Cultures and Etiquette
SM093               Effective email
SM094               Effective Feedback
SM095               Listening Skills
SM096               Speaking and Speeches
SM097               Team Communications
SM098               Telephone Skills
SM099               Creativity and Innovation
SM100               Delegation
SM101               Leadership Skills
SM102               Math Skills
SM103               Meeting Management
SM104               Mentoring
SM105               Negotiation Skills
SM106               Presentation Skills
SM107               Executive Presentation
SM108               Sales Presentation
SM109               Technical Presentation
SM110               Social Networking


                                                   5
C O R P O R A T E |   I N S T I T U T I O N A L




SM111             Team Building
SM112             Leadership
SM113             Off-site Adventures
SM114             Telecommuting
SM115             Typing
SM116             Workplace Conflict/Violence
SM117             Writing Skills

Personal Growth and Self Help Training Packages
SM118             Anger Management
SM119             Appearance and Image
SM120             Careers and Job Hunting
SM121             Emotional Intelligence
SM122             Goal Setting
SM123             Mental Fitness and Health
SM124             Organizational Skills
SM125             People Skills
SM126             Personal Finance
SM127             Personal Performance
SM128             Problem Solving
SM129             Reading and Study
SM130             Self-Confidence
SM131             Speech and Elocution
SM132             Stress Management
SM133             Time Management

Self Development Package
SM134             Balancing Your Personal and Professional Life
SM135             Motivating Yourself to Perform
SM136             Increasing Your Assertiveness
SM137             Developing Rapport Through Communication
SM138             Improving Your Memory
SM139             Positively Influencing Others
SM140             Discover YOU

Duration: 1 day

Live from the inside out with confidence and feel good about your choices Say No
when you mean No Notice where you are settling when you deserve much more Be in
greater control of your results instead of letting the results control you Switch from I
shouldn’t and I can’t to I CAN and I AM




                                                  6
C O R P O R A T E |   I N S T I T U T I O N A L




SM141            Taking Charge of your Professional excellence

Duration: 5 days

        Step 1: Business communication
        Step 2: Know your Job Profile
        Step 3: How to project yourself?
        Step 4: Taking care of your teams?
        Step 5: Preparing for PE
        Step 6: Handling grape wine & loose talks
        Step 7: Charting your Goals and Meeting them
        Step 8: Work Life balance- why essential?
        Step 9: CRM, ERP know how
        Step 10: Creating Business Plans & Tracking tools
        Step 11: Measurement Metrics


Leadership- The Series
SM142            Building Better Teams
SM143            Coaching A Leadership Skill
SM144            Dimensions of Effective Leadership
SM145            How to be a More Effective Leader
SM146            Active Leadership
SM147            Leading & Motivating Others
SM148            Resolving Conflict in the Workplace
SM149            Smart Manager
SM150            The Leading Edge: Leadership through Effective Communication
SM151            Please Have It My Way - Negotiation Skills

Types of negotiations and negotiators and techniques to tackle them accordingly. key
concepts of a negotiation process rules that govern a successful negotiation how to
deal with difficult people and situations during a negotiation. Use proven techniques
to close negotiations well and enhance relationships at the same time.

SM152            The Ten Principles to help to maximize Your Potential

Duration: 2 Days

The principles will significantly improve performance and results in your organization.
You will learn:
Why your organization should focus on eliciting the best in employees,
The ten timeless principles for bringing out the best in self and others,
The ten dimensions of the role of leaders in eliciting the best in others,
A step-by-step guide for operational each of the principles How best-practice
organizations elicit superior performance from workers Proven approaches for




                                                  7
C O R P O R A T E |   I N S T I T U T I O N A L




accessing and developing employees true strengths Best practices for sustaining high
performance

SM153            Smart Manager

Duration: 3 Days

Guiding principles of management
Refining your current management style
Getting to effective, focused employee performance
Communicating information and ideas clearly and succinctly
Influencing effectively
Timely coaching, guidance and feedback against performance expectations
Establishing effective foundations for resolving problems
Expanding the talent around you
Prioritizing and clarifying roles and responsibilities
Gaining commitment to ensure the success of departmental and corporate goals


Other Programs
SM154            Tendering Procedures
SM155            High Impact Presentation Skills – 2 days
SM156            Finance for Non Finance
SM157            Essential Business Tools: Excel, Power point & Word, Email and IE
SM158            Learn Grammar for adults
SM159            Management tools & Metrics
SM160            Effective persuasive written communication
SM161            Managing absenteeism
SM162            Managing & Rewarding top performers
SM163            Managing Business Risk - Developing a Risk Management Plan
SM164            Managing High Performers
SM165            Understanding Customer Behaviors
SM166            Selling thru Channels
SM167            The Power of being Different
SM168            The Power of Leaders - Leadership and Management
SM169            The Power of Many How Great Teams Succeed
SM170            The Leadership Advantage for Young Executives
SM171            Fundamentals of Effective Thinking

Financial Industry Courses Name
SM172            Risk Analysis and Insurance Planning
SM173            Retirement Planning and Employee Benefits
SM174            Investment Planning
SM175            Tax Planning and Estate Planning
SM176            Financial Planning Basics
SM177            Insurance Planning


                                                  8
C O R P O R A T E |   I N S T I T U T I O N A L




SM178            Retirement Planning
SM179            Tax Planning
SM180            Finance for Non Finance Managers
SM181            Basic course in Finance
SM182            Financial Statement Analysis
SM183            AMFI Basic Module
SM184            AMFI Advisor Module
SM185            Commodities Market
SM186            Diploma in Financial Planning
SM187            Security Analysis
SM188            Stock Market Operations
SM189            Diploma in Wealth Management

Banking Courses

SM190            Documentary Credits
SM191            Documentary Collections
SM192            Bank Guarantees
SM193            Basic Foreign Exchange
SM194            Negotiable Instruments
SM195            Banking Operations and Liability Products
SM196            Operational Aspects of Banking Assets
SM197            Credit Cards
SM198            Home Loan
SM199            Personal Loan
SM200            Vehicle Loan
SM201            Banking Fundamentals
SM202            Know Your Customer (K.Y.C.)
SM203            Anti Money Laundering (A.M.L.)
SM204            International Standby Practices (I.S.P.) 98
SM205            Uniform Customs & Practices (U.C.P.) 600
SM206            Trade Finance




                                                  9

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Corproate & Institutional Training Catalogue 1.0

  • 1. Volume 1.0 i360 STAFFING & TRAINING SOLUTIONS PVT LTD Business Vertical - Corporate & Institutional Corporate | Institutional Training Catalogue 0
  • 2. CORPORATE|INSTITUTIONAL COMMUNICATIONS © i360 Staffing & Training Solutions Pvt. Ltd. P-45/90 • Outer Circle Connaught Place, New Delhi Corporate@i360training.in• Phone +91-11-41560474
  • 3. C O R P O R A T E | I N S T I T U T I O N A L Chapter 1 SoftSkillsPrograms Sales and Marketing Career Development Programs Supervisors & Managers Train the trainer Workplace Essentials Product Training’s Project Management Bundles Human Resource Program Channel Management Program SomeSpecialCombo Self Development Packages Personal Growth & Self help package DIScover You Taking charge of your professional excellence Smart Manager Core Essentials of Businesses The Ten principles to help maximize your potential Banking&FinancialIndustryCourses +30 programs available
  • 4. C O R P O R A T E | I N S T I T U T I O N A L About i360 Staffing & Training Solutions i360 is a promoter initiative in the field of vocational, Soft skill based training. i360 was started in 2008 with the sole objective of providing a wide range of skill based courses. Today i360 is the only organization providing a vast range of courses under one roof. i360 has more than 40 centers and counting. Presence in more than 11 states and some International Locations as well. i360 Methodology – Maps Gaps thru TNI and customized execution Sales and Marketing SM001 Building Relationships for Success in Sales SM002 Dynamite Sales Presentations SM003 Overcoming Objections to Nail the Sale SM004 Prospecting for Leads like a Pro SM005 Selling Smarter Advanced SM006 Advanced Writing Skills SM007 CRM: An Introduction to Customer Relationship Management SM008 Marketing and Sales SM009 Negotiating for Results SM010 Problem Solving & Decision Making SM011 Public Speaking: Presentation Survival Career Development Core SM012 Building Self Esteem and Assertiveness Skills SM013 Career Skills for the Administrative Assistant SM014 Communication Strategies SM015 Mastering the Interview to Further your Career SM016 Public Speaking: Presentation Survival in Your Career SM017 Time Management: Get Organized for Peak Performance at Work SM018 Working Smarter: Using Technology to your Advantage 2
  • 5. C O R P O R A T E | I N S T I T U T I O N A L Supervisors and Managers SM019 Business Leadership: Becoming Management Material SM020 Coaching: A Leadership Skill SM021 Conflict Resolution: Dealing with Difficult People for the Manager SM022 Human Resources Training: HR for the Non HR Manager SM023 Motivation Training: Motivating Your Workforce SM024 The ABCs of Supervising Others SM025 The Professional Supervisor Advanced SM026 Change Management: Change and How to Deal With It SM027 Conflict Resolution : Getting Along in the Workplace SM028 Delegation: The Art of Delegating Effectively SM029 Performance Management: Managing Employee Performance SM030 Team Building: Developing High Performance Teams SM031 Teamwork: Building Better Teams Human Resources SM032 Anger Management: Understanding Anger - Yours and Others SM033 Hiring for Success: Behavioural Interviewing Techniques SM034 Mastering the Interview SM035 Orientation Handbook: Getting Employees Off to a Good Start Advanced SM036 Business Succession Planning: Developing and Maintaining a Succession Plan SM037 Conducting Effective Performance Reviews SM038 Employee Dispute Resolution: Mediation through Peer Review SM039 Generation Gap: Closing the Generation Gap in the Workplace for HR SM040 Performance Management: Managing Employee Performance for HR SM041 Stress Management SM042 Workplace Violence: How to Manage Anger and Violence in the Workplace for HR 3
  • 6. C O R P O R A T E | I N S T I T U T I O N A L Workplace Essentials SM043 Business Ethics for the Office SM044 Diversity Training: Celebrating Diversity in the Workplace SM045 Generation Gap: Closing the Generation Gap in the Workplace SM046 Inventory Management: The Nuts & Bolts SM047 Safety in the Workplace SM048 Workplace Harassment: What It is and What to Do About It SM049 Workplace Violence: How to Manage Anger and Violence in the Workplace Train the Trainer SM050 Advanced Skills for the Practical Trainer SM051 Developing Your Training Program SM052 Facilitation Skills SM053 Survival Skills for the New Trainer SM054 The Practical Trainer SM055 Using Activities to Make Training Fun Administration SM056 Budgets and Managing Money SM057 Business Writing That Works for the Administrator SM058 Customer Service: Critical Elements of Customer Service SM059 Skills for the Administrative Assistant SM060 The ABCs of Supervising Others for the Administrator SM061 The Minute Taker's Workshop SM062 Time Management: Get Organized for Peak Performance for the Administrator Personality Development SM063 Personality Development SM064 Business Etiquette: Gaining That Extra Edge SM065 Creating a Dynamic Job Portfolio SM066 SpeakEasy: Conquering Your Fear of Speaking in Public SM067 Time Management: Get Organized for Peak Performance Advanced SM068 Advanced Writing Skills for your Career SM069 Business Writing That Works SM070 Conflict Resolution: Dealing with Difficult People SM071 Public Speaking: Speaking Under Pressure SM072 Writing Reports and Proposals 4
  • 7. C O R P O R A T E | I N S T I T U T I O N A L Project Management Bundle SM073 Advanced Project Management SM074 Intermediate Project Management SM075 Meeting Management: The Art of Making Meetings Work SM076 Project Management Fundamentals SM077 Project Management Training: Understanding Project Management SM078 Writing Reports and Proposals for Project Management Core Essentials for Business Professionals SM079 Conflict Resolution SM080 Controlling Anger Before It Controls You SM081 Current Project Management SM082 Techniques to Increase Effectiveness SM083 Leadership Skills for Supervisors SM084 Negotiation Skills SM085 Secrets of Change Management SM086 Stress Relief and Stress Reduction SM087 Train-the-Trainer - Inspire, Motivate and Educate Workplace Skills Training Packages Analytical Skills SM088 Coaching and Counseling SM089 Communication SM090 Art of Persuasion SM091 Crisis Communications SM092 Cultures and Etiquette SM093 Effective email SM094 Effective Feedback SM095 Listening Skills SM096 Speaking and Speeches SM097 Team Communications SM098 Telephone Skills SM099 Creativity and Innovation SM100 Delegation SM101 Leadership Skills SM102 Math Skills SM103 Meeting Management SM104 Mentoring SM105 Negotiation Skills SM106 Presentation Skills SM107 Executive Presentation SM108 Sales Presentation SM109 Technical Presentation SM110 Social Networking 5
  • 8. C O R P O R A T E | I N S T I T U T I O N A L SM111 Team Building SM112 Leadership SM113 Off-site Adventures SM114 Telecommuting SM115 Typing SM116 Workplace Conflict/Violence SM117 Writing Skills Personal Growth and Self Help Training Packages SM118 Anger Management SM119 Appearance and Image SM120 Careers and Job Hunting SM121 Emotional Intelligence SM122 Goal Setting SM123 Mental Fitness and Health SM124 Organizational Skills SM125 People Skills SM126 Personal Finance SM127 Personal Performance SM128 Problem Solving SM129 Reading and Study SM130 Self-Confidence SM131 Speech and Elocution SM132 Stress Management SM133 Time Management Self Development Package SM134 Balancing Your Personal and Professional Life SM135 Motivating Yourself to Perform SM136 Increasing Your Assertiveness SM137 Developing Rapport Through Communication SM138 Improving Your Memory SM139 Positively Influencing Others SM140 Discover YOU Duration: 1 day Live from the inside out with confidence and feel good about your choices Say No when you mean No Notice where you are settling when you deserve much more Be in greater control of your results instead of letting the results control you Switch from I shouldn’t and I can’t to I CAN and I AM 6
  • 9. C O R P O R A T E | I N S T I T U T I O N A L SM141 Taking Charge of your Professional excellence Duration: 5 days Step 1: Business communication Step 2: Know your Job Profile Step 3: How to project yourself? Step 4: Taking care of your teams? Step 5: Preparing for PE Step 6: Handling grape wine & loose talks Step 7: Charting your Goals and Meeting them Step 8: Work Life balance- why essential? Step 9: CRM, ERP know how Step 10: Creating Business Plans & Tracking tools Step 11: Measurement Metrics Leadership- The Series SM142 Building Better Teams SM143 Coaching A Leadership Skill SM144 Dimensions of Effective Leadership SM145 How to be a More Effective Leader SM146 Active Leadership SM147 Leading & Motivating Others SM148 Resolving Conflict in the Workplace SM149 Smart Manager SM150 The Leading Edge: Leadership through Effective Communication SM151 Please Have It My Way - Negotiation Skills Types of negotiations and negotiators and techniques to tackle them accordingly. key concepts of a negotiation process rules that govern a successful negotiation how to deal with difficult people and situations during a negotiation. Use proven techniques to close negotiations well and enhance relationships at the same time. SM152 The Ten Principles to help to maximize Your Potential Duration: 2 Days The principles will significantly improve performance and results in your organization. You will learn: Why your organization should focus on eliciting the best in employees, The ten timeless principles for bringing out the best in self and others, The ten dimensions of the role of leaders in eliciting the best in others, A step-by-step guide for operational each of the principles How best-practice organizations elicit superior performance from workers Proven approaches for 7
  • 10. C O R P O R A T E | I N S T I T U T I O N A L accessing and developing employees true strengths Best practices for sustaining high performance SM153 Smart Manager Duration: 3 Days Guiding principles of management Refining your current management style Getting to effective, focused employee performance Communicating information and ideas clearly and succinctly Influencing effectively Timely coaching, guidance and feedback against performance expectations Establishing effective foundations for resolving problems Expanding the talent around you Prioritizing and clarifying roles and responsibilities Gaining commitment to ensure the success of departmental and corporate goals Other Programs SM154 Tendering Procedures SM155 High Impact Presentation Skills – 2 days SM156 Finance for Non Finance SM157 Essential Business Tools: Excel, Power point & Word, Email and IE SM158 Learn Grammar for adults SM159 Management tools & Metrics SM160 Effective persuasive written communication SM161 Managing absenteeism SM162 Managing & Rewarding top performers SM163 Managing Business Risk - Developing a Risk Management Plan SM164 Managing High Performers SM165 Understanding Customer Behaviors SM166 Selling thru Channels SM167 The Power of being Different SM168 The Power of Leaders - Leadership and Management SM169 The Power of Many How Great Teams Succeed SM170 The Leadership Advantage for Young Executives SM171 Fundamentals of Effective Thinking Financial Industry Courses Name SM172 Risk Analysis and Insurance Planning SM173 Retirement Planning and Employee Benefits SM174 Investment Planning SM175 Tax Planning and Estate Planning SM176 Financial Planning Basics SM177 Insurance Planning 8
  • 11. C O R P O R A T E | I N S T I T U T I O N A L SM178 Retirement Planning SM179 Tax Planning SM180 Finance for Non Finance Managers SM181 Basic course in Finance SM182 Financial Statement Analysis SM183 AMFI Basic Module SM184 AMFI Advisor Module SM185 Commodities Market SM186 Diploma in Financial Planning SM187 Security Analysis SM188 Stock Market Operations SM189 Diploma in Wealth Management Banking Courses SM190 Documentary Credits SM191 Documentary Collections SM192 Bank Guarantees SM193 Basic Foreign Exchange SM194 Negotiable Instruments SM195 Banking Operations and Liability Products SM196 Operational Aspects of Banking Assets SM197 Credit Cards SM198 Home Loan SM199 Personal Loan SM200 Vehicle Loan SM201 Banking Fundamentals SM202 Know Your Customer (K.Y.C.) SM203 Anti Money Laundering (A.M.L.) SM204 International Standby Practices (I.S.P.) 98 SM205 Uniform Customs & Practices (U.C.P.) 600 SM206 Trade Finance 9