Presentation showcasing best practices in software outsourcing: selecting a vendor, applying effective outsourcing strategy, managing risks, signing service level agreements.

1. Trends in Software Outsourcing Best Practices www.softheme.com

10. receiving end-user feedback

11. converting it into new requirements / bug reports

12. tracking the status via:

13. reports

14. reviews

15. meetings www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

16. Managing risks www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

19. communicate regularly

20. maintain formal specifications

21. receive and analyze reports

23. timeliness

25. introduce incentives and penalties

27. automated tools for tracking task

29. knowledge transfer within the teamsmanage risks measure control adjust utilize www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

31. all vital terms and conditions should be reflected in the Service Level Agreement

32. take into account known issues

33. be clear on the assumptions you are making www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

35. agree on a clear performance metrics

36. choose pricing model which reflects performance improvement

37. introduce incentives for ideas and solutions which result in performance improvements

38. include penalties

39. Defining processes and practices:

40. make sure the processes and procedures are flexible enough

41. business specific aspects should be taken into account when defining processes www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

43. the mitigation strategy in case the team member leaves should be in place

45. access to logs, backup policies

46. modular access to the project data

47. access levels defined for every team member www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

49. new technologies on the market

50. a need in newer equipment

51. training on new technology trends

52. reviewing the pricing model www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

54. possible changes and improvements on both sides

55. additional costs :

56. training

57. meetings

58. effective collaboration model:

59. onsite and offsite team structure

60. equipment

61. need in new services www.softheme.com»Outsourcing to Softheme™Trends in Software Outsourcing: Best Practices

62. Thank you! Questions???->info@softheme.com 2010 | Softheme Team | Kyiv, Ukraine | Software Outsourcing Solutions www.softheme.com»Outsourcing to Softheme™