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What's culture got to do with it

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What's culture got to do with it

  1. 1. What’s Culture Got to do with it What does King Consulting do in business for who and why?
  2. 2.  Provide a framework with a 5 step process to kill 2 birds with 1 stone Create an awesome business culture that delivers high performance and comply with Fair Work
  3. 3. How 1. Define Culture and communicate it to the team to gain alignment 2. Make the company mission and culture a part of every persons role in the company and align every person and role to the generation of profit with Detailed Position Descriptions 3. Implement Policies and procedures to comply with FWA requirements and protect both the company and the team 4. Write and deliver employment letters with terms and conditions to protect both parties by spelling out the terms of engagement up front 5. Create, implement and train managers on performance planning and review to keep the business profit and culture on track
  4. 4. Outcomes: 1. Define the hiring strategy to find high performing staff that are aligned to the business culture who are assets not liabilities 2. Clear communication of expectations; resulting in less staff management 3. Encourage Self Managing teams of high performers so you as the owner can spend less time in work; and more time on 4. Implement whole people management systems that are based on culture rather than ad hoc so Fair Work matters are not an issue 5. Greater profitability with better results and the ability to scale
  5. 5. “Google’s mission is to organize the world’s information and make it universally accessible and useful.” I think most of us would agree they do this very well. They do it by not just writing it on a wall. 1. They define the behaviour needed to deliver it to their customers with excellence 2. They align every person to it in their role and get them on board 3. They use data to measure results and ask questions of the data rather than rely solely on it. Remember the old saying: “Lies damn lies and statistics. Don’t just rely on data to give you an answer. Ask questions before making assumptions.
  6. 6. To Define your culture, please consider the following questions: The entity: Why are you in this business and not something else? What is the purpose of your business? What do you want your business to look like, be known for and known as. If it was in the media, what is being said about it? What does your Success City look like? Values: These are the real drivers of behaviour. Consider what values you hold dear and what values are needed for your team to deliver your mission. What do you value, admire and respect in people, life, business in general?
  7. 7. The team: How does your team behave? What are they care about? What do they say about working at Your company? What do your customers, suppliers and business associates say about your team? How does your team experience Your company? Obstacles: What are some of the obstacles you can foresee? What are some of the issues you currently experience with your team? What are the 1, 2 and 3 things you could improve in your team now?
  8. 8. Tolerance: What will you absolutely not tolerate in your business? If your having trouble defining your values look at what you don’t value and the opposite is what you do.
  9. 9. Why I do what I do? I have a dream that one day every place we work will be a great place to work and no one will be in a job they hate
  10. 10. If you are: An Employer of between 8 -98 with a minimum turn over of $500,000 per annum that have any of the following issues: Troublesome staff members High turnover Low Profits Owners working ridiculous hours and stressed out Fair Work complaints or concerns Fast starts poised for growth looking to create a culture that will enable scale and attract talent
  11. 11. Contact me for a 1-1 consultation on how my business can help your business on 02 8003 3673 or email: info@kingconsulting.com.au

Notas del editor

  • Before I get started I would like to say a great big thank you for attending today and listening to my business story. What I do is not simple and easy to explain so rather than bore you all with a lot of detail which I cant fit in to 10 mins I am just going to go through a high level view of what I do for businesses. Is that OK with you? There are probably specific things each of you are interested in and so I can tailor my presentation to provide the best value to all of you I would like to ask questions as I go, is that OK with you?
  • ScaleGrowRetainSucceedSee your people as assets and avoid hiring liabilitiesBe a Google in your own industryStress a whole lot lessStep back and work on the business not in it all the timeEnjoy going to work
  • Because of the limits of time and the fact that this process is not a quick fix or set and forget exercise I have only listed the some of the things I do and will only have time go in to more detail on how to go about defining your business culture in summary. I would like to allow you loads of time to ask questions and be interactive with this presentation rather than just listening to me, is that OK with you?You will find a print out on your desks about an organisation that is well known for having an awesome culture Google. This is to give you some ideas of what you can do with yours.
  • You will find sheets on your desk for you to complete with these questions and if you would like to complete them and return to me by email at sonia@kingconsulting.com.au I will reply with a summary of your business culture and some of the behaviours needed to maintain it. You could use this as your business mantras and to form the basis of your company culture policy

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