What’s Culture Got to do with it
What does King Consulting do
in business for who and why?
Provide a framework with a 5 step process to kill 2 birds
with 1 stone
Create an awesome business culture that delivers high
performance and comply with Fair Work
1. Define Culture and communicate it to the team to gain
2. Make the company mission and culture a part of every
persons role in the company and align every person and
role to the generation of profit with Detailed Position
3. Implement Policies and procedures to comply with FWA
requirements and protect both the company and the
4. Write and deliver employment letters with terms and
conditions to protect both parties by spelling out the terms
of engagement up front
5. Create, implement and train managers on performance
planning and review to keep the business profit and culture
1. Define the hiring strategy to find high performing staff
that are aligned to the business culture who are assets not
2. Clear communication of expectations; resulting in less
3. Encourage Self Managing teams of high performers so
you as the owner can spend less time in work; and more
4. Implement whole people management systems that
are based on culture rather than ad hoc so Fair Work
matters are not an issue
5. Greater profitability with better results and the ability to
“Google’s mission is to organize the world’s
information and make it universally accessible
and useful.” I think most of us would agree they
do this very well.
They do it by not just writing it on a wall.
1. They define the behaviour needed to
deliver it to their customers with excellence
2. They align every person to it in their role
and get them on board
3. They use data to measure results and ask
questions of the data rather than rely solely
on it. Remember the old saying: “Lies damn
lies and statistics. Don’t just rely on data to
give you an answer. Ask questions before
To Define your culture, please consider the
Why are you in this business and not something
else? What is the purpose of your business?
What do you want your business to look
like, be known for and known as. If it was in the
media, what is being said about it?
What does your Success City look like?
These are the real drivers of behaviour.
Consider what values you hold dear and what
values are needed for your team to deliver
What do you value, admire and respect in
people, life, business in general?
How does your team behave?
What are they care about?
What do they say about working at Your
What do your customers, suppliers and
business associates say about your team?
How does your team experience Your
What are some of the obstacles you can
What are some of the issues you currently
experience with your team?
What are the 1, 2 and 3 things you could
improve in your team now?
What will you absolutely not tolerate in
your business? If your having trouble
defining your values look at what you
don’t value and the opposite is what
Why I do what I do?
I have a dream that one day every
place we work will be a great place to
work and no one will be in a job they
If you are:
An Employer of between 8 -98 with a minimum turn
over of $500,000 per annum that have any of the
Troublesome staff members
Owners working ridiculous hours and stressed out
Fair Work complaints or concerns
Fast starts poised for growth looking to create a
culture that will enable scale and attract talent
Contact me for a 1-1 consultation on how my
business can help your business on 02 8003 3673 or
Notas del editor
Before I get started I would like to say a great big thank you for attending today and listening to my business story. What I do is not simple and easy to explain so rather than bore you all with a lot of detail which I cant fit in to 10 mins I am just going to go through a high level view of what I do for businesses. Is that OK with you? There are probably specific things each of you are interested in and so I can tailor my presentation to provide the best value to all of you I would like to ask questions as I go, is that OK with you?
ScaleGrowRetainSucceedSee your people as assets and avoid hiring liabilitiesBe a Google in your own industryStress a whole lot lessStep back and work on the business not in it all the timeEnjoy going to work
Because of the limits of time and the fact that this process is not a quick fix or set and forget exercise I have only listed the some of the things I do and will only have time go in to more detail on how to go about defining your business culture in summary. I would like to allow you loads of time to ask questions and be interactive with this presentation rather than just listening to me, is that OK with you?You will find a print out on your desks about an organisation that is well known for having an awesome culture Google. This is to give you some ideas of what you can do with yours.
You will find sheets on your desk for you to complete with these questions and if you would like to complete them and return to me by email at firstname.lastname@example.org I will reply with a summary of your business culture and some of the behaviours needed to maintain it. You could use this as your business mantras and to form the basis of your company culture policy
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