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CHANGE MANAGEMENT: HOW HR CAN HELP REBUILD MORALE IN TROUBLED TIMES Presented by Sonya Weiland, PHR
[object Object],WeilandWorks Consulting, LLC WeilandWorks Consulting, LLC Sonya L. Weiland, PHR 13500 Pearl Road Suite 139-306 Strongsville, Ohio 44136 440.227.4930 www.weilandworks.com
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Building Morale
Why Now? Economic Challenges in 2008 & 2009 Created Change in 2009 & 2010 “ How soon 'not now' becomes 'never'.” ~Martin Luther
Statistics… ,[object Object],
More… ,[object Object],[object Object],
And more statistics… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Companies are getting concerned ,[object Object],[object Object]
CHANGE HAPPENS? Now what? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What has change done? ,[object Object],[object Object],[object Object]
So how can HR rebuild Morale? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is important to employees? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
How do I find out? ** Table above excerpted from Employee Morale: Driving Performance in Challenging Times by David Bowles and Cary Cooper.  
Building Morale that Sticks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1.  Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communication that makes a difference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2.  Coaching/Mentoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Goals ,[object Object],[object Object],
Who is a Coach/Mentor? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Motivators and Needs ,[object Object],[object Object]
3.  Training ,[object Object],[object Object],[object Object],[object Object]
Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
4.  Recognition “ I’d like to have a pay raise because I’m doing the work of two employees and haven’t had a pay raise in two years.”  It’s safe to say that everyone believes they deserve a pay raise; especially those who are still employed.  
HR’s Role ,[object Object],[object Object],[object Object],[object Object]
Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The two things that most people want more than sex and money are recognition and praise.”  Mary Kay Ash
Sustaining Long Term Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Does improved morale lower turnover? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
10 Recommendations for Retention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
[object Object],[object Object],[object Object],Feedback…
[object Object],[object Object],Questions?
WeilandWorks Consulting, LLC Sonya L. Weiland, PHR 13500 Pearl Road Suite 139-306 Strongsville, Ohio 44136 [email_address] 440.227.4930 www.weilandworks.com WeilandWorks, Your Partner in HR

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Change Management

  • 1. CHANGE MANAGEMENT: HOW HR CAN HELP REBUILD MORALE IN TROUBLED TIMES Presented by Sonya Weiland, PHR
  • 2.
  • 3.
  • 4. Why Now? Economic Challenges in 2008 & 2009 Created Change in 2009 & 2010 “ How soon 'not now' becomes 'never'.” ~Martin Luther
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. How do I find out? ** Table above excerpted from Employee Morale: Driving Performance in Challenging Times by David Bowles and Cary Cooper. 
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. 4. Recognition “ I’d like to have a pay raise because I’m doing the work of two employees and haven’t had a pay raise in two years.” It’s safe to say that everyone believes they deserve a pay raise; especially those who are still employed. 
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. WeilandWorks Consulting, LLC Sonya L. Weiland, PHR 13500 Pearl Road Suite 139-306 Strongsville, Ohio 44136 [email_address] 440.227.4930 www.weilandworks.com WeilandWorks, Your Partner in HR

Editor's Notes

  1. Ask question: What is morale? Esprit de corps…. Common purpose The first phase of morale-driven improvement comes from investing in a process that leads to measuring morale in a scientific valid way. Collect data on the current climate of your organization. The second phase is interpreting the data. The third phase is using the best tools to implement change.
  2. In the past 18 months, many employees have experienced or witnessed layoffs, terminations and whatever the new economic recession has dealt them. Those who remained employed have been given the message they should consider themselves lucky to have a job. As workloads and working hours increased, morale and productivity tanked. To make matters worse, your employee says, “I’d like to have a pay raise because I’m doing the work of two employees and haven’t had a pay raise in two years.”