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FACILITATING
TOUGH
CONVERSATIONS
Hello!
We facilitation.
Melissa Jones
@openclssrm
Natalie Thoreson
@inVision_Change
fa·cil·i·ta·tor - noun fə- ˈsi-lə- ˌtā-tər
one that facilitates; especially : one that helps to
bring about an outcome (as learning, productivity,
or communication) by providing indirect or
unobtrusive assistance, guidance, or supervision
WHAT IS A FACILITATOR?
GOOD FACILITATION LIVES AT THE INTERSECTION OF:
BEST
PRACTICE
ATTRIBUTESRESPONSIBILITIES
CONSIDER:
➜ What are the responsibilities of a
good facilitator?
➜ What are the attributes of a good
facilitator?
A skilled facilitator is a woke facilitator.
Maintaining
safe space
for
participants
regardless
of and with
regard to
diverse
social
Recognizing and
interrupting
oppression and
microaggressions
that arise during the
facilitation
Ensuring
that
everyone
has space
to
participate
especially
those with
historically
Responsibilities of a “Woke” Facilitator:
ATTRIBUTES OF A STRONG FACILITATOR:
Self-
Awareness
& Cultural
Self-
Awareness
Patience, Empathy
& Compassion
Commitme
nt and
Accountabi
lity to a
Community
Expertise &
Confidence
Humility, Open-
Mindedness &
Acknowledgment of
Imperfection
Humor, Joy
&
Resilience
OPPRESSION MATTERS!
GROWING AS A STRONG FACILITATOR:
Understanding oppression
Cultivating your own self-
awareness
Developing the skills to interrupt
and support
privilege + social power = oppression
OPPRESSION
Systematic social phenomenon based on the
perceived and real differences among social
groups. This system involves the ideological
domination, institutional control, and promulgation
of the ideology, logic system, and culture of the
group in power. The result is the exploitation of
one social group by another.
DISRUPTING THE CYCLE OF OPPRESSION:
START WITH SELF-AWARENESS
➜ Educate: Shift your stereotypes through education. Books,
classes documentaries, and workshops can help us unlearn
stereotypes
➜ Connect: Develop friendships with people who don’t share
your social identities to unearth stereotypes and become
aware of unconscious prejudice. You might be surprised
how much you have in common!
➜ Interrupt: Engage difficult conversations and be open to
hearing feedback about your behavior. “I don’t think that
you meant it this way…” is a great way to begin a
statement interrupting discrimination/oppression.
DISRUPTING THE CYCLE OF OPPRESSION:
OVERCOME YOUR TRIGGERS
➜ Remember: It’s not about you.
➜ Remember: Engaging aggressively does not initiate change.
➜ Believe that people are good, and have good intentions.
➜ Act the part.
Identifying
opportunities to
think differently
about your
practice
ANTI-
OPPRESSION
FACILITATION
Begin by engaging
DIFFICULT CONVERSATIONS
Be a
STAR PERFORMER
“I don’t think you
INTENDED IT THIS WAY…”
Standing tall vs.
BEING SMALL
Fan the
FIRE
Practice, practice
PRACTICE
Know when to hold ‘em
KNOW WHEN TO FOLD ‘EM
Thanks!
Any questions?
You can find us at:
Melissa
hello@openclassroomhq.com
Natalie
natalie@invisionconsulting.org
CREDITS
Special thanks to all the people who made and
released these awesome resources for free:
➜ Presentation template by SlidesCarnival
➜ Photographs by UnSplash

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Facilitating Tough Conversations

  • 3. fa·cil·i·ta·tor - noun fə- ˈsi-lə- ˌtā-tər one that facilitates; especially : one that helps to bring about an outcome (as learning, productivity, or communication) by providing indirect or unobtrusive assistance, guidance, or supervision WHAT IS A FACILITATOR?
  • 4. GOOD FACILITATION LIVES AT THE INTERSECTION OF: BEST PRACTICE ATTRIBUTESRESPONSIBILITIES
  • 5. CONSIDER: ➜ What are the responsibilities of a good facilitator? ➜ What are the attributes of a good facilitator?
  • 6. A skilled facilitator is a woke facilitator.
  • 7. Maintaining safe space for participants regardless of and with regard to diverse social Recognizing and interrupting oppression and microaggressions that arise during the facilitation Ensuring that everyone has space to participate especially those with historically Responsibilities of a “Woke” Facilitator:
  • 8. ATTRIBUTES OF A STRONG FACILITATOR: Self- Awareness & Cultural Self- Awareness Patience, Empathy & Compassion Commitme nt and Accountabi lity to a Community Expertise & Confidence Humility, Open- Mindedness & Acknowledgment of Imperfection Humor, Joy & Resilience
  • 10. GROWING AS A STRONG FACILITATOR: Understanding oppression Cultivating your own self- awareness Developing the skills to interrupt and support
  • 11. privilege + social power = oppression OPPRESSION Systematic social phenomenon based on the perceived and real differences among social groups. This system involves the ideological domination, institutional control, and promulgation of the ideology, logic system, and culture of the group in power. The result is the exploitation of one social group by another.
  • 12. DISRUPTING THE CYCLE OF OPPRESSION: START WITH SELF-AWARENESS ➜ Educate: Shift your stereotypes through education. Books, classes documentaries, and workshops can help us unlearn stereotypes ➜ Connect: Develop friendships with people who don’t share your social identities to unearth stereotypes and become aware of unconscious prejudice. You might be surprised how much you have in common! ➜ Interrupt: Engage difficult conversations and be open to hearing feedback about your behavior. “I don’t think that you meant it this way…” is a great way to begin a statement interrupting discrimination/oppression.
  • 13. DISRUPTING THE CYCLE OF OPPRESSION: OVERCOME YOUR TRIGGERS ➜ Remember: It’s not about you. ➜ Remember: Engaging aggressively does not initiate change. ➜ Believe that people are good, and have good intentions. ➜ Act the part.
  • 14. Identifying opportunities to think differently about your practice ANTI- OPPRESSION FACILITATION
  • 17. “I don’t think you INTENDED IT THIS WAY…”
  • 21. Know when to hold ‘em KNOW WHEN TO FOLD ‘EM
  • 22. Thanks! Any questions? You can find us at: Melissa hello@openclassroomhq.com Natalie natalie@invisionconsulting.org
  • 23. CREDITS Special thanks to all the people who made and released these awesome resources for free: ➜ Presentation template by SlidesCarnival ➜ Photographs by UnSplash