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Designing the “70”: Design thinking and the 70:20:10 learning model

Learning while working doesn’t just happen. The “70” in the 70:20:10 model needs to be designed. When we speak with learning and development professionals they often want to know about solutions that have worked elsewhere. But each organisation's context is different and requires a different learning approach. What’s really needed is new ideas. This webinar explored how design thinking can be used to generate new ideas and new approaches to designing on-the-job learning.

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Designing the “70”: Design thinking and the 70:20:10 learning model

  1. 1. This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  2. 2. We will discuss … • what is design thinking • how design thinking relates to ADDIE and other instructional design models • using design thinking to design the “70” in the 70:20:10 model
  3. 3. The problem with 70:20:10
  4. 4. It’s hard to translate into actions
  5. 5. The 70 doesn’t just happen
  6. 6. How do you teach creativity?
  7. 7. You don’t teach it
  8. 8. Design an environment to foster its growth
  9. 9. Process
  10. 10. ADDIE Designing a course
  11. 11. ADDIE Designing a course Yes, it’s a design process
  12. 12. We need a process that takes in the design of the whole
  13. 13. Design thinking
  14. 14. Process Mindset Design thinking is
  15. 15. Process Mindset Source not known
  16. 16. Gives L&D a holistic way of thinking
  17. 17. Meet Rebecca
  18. 18. She learns from failure She embraces ambiguity Empathic She is optimistic She works in an Iterative way She makes things She is confident in her creative skills Based on IDEO
  19. 19. Understand Ideation Prototype Test Design process
  20. 20. Understand Ideation Prototype Test Design process Empathy
  21. 21. Rebecca needs to develop an on boarding program for new assessors Her organisation is starting to use 70:20:10 model
  22. 22. Understanding
  23. 23. Understanding Learners Business problem Context
  24. 24. Empathy mapping
  25. 25. Design principles Looking for times when coaches could share knowledge and practises
  26. 26. Learner personas She gives them names and attaches images to them She turns them into posters that go up on the walls of the office
  27. 27. Ideation Bring together a group people to co-design She is respectful that it is a redesign process Looks for inspiration outside of learning She tries to make it visual and sometimes the process almost feels like prototyping
  28. 28. Prototype
  29. 29. I know how prototype an online module, but how do I prototype a 70:20:10 model?
  30. 30. Low fidelity High fidelity
  31. 31. Low fidelity High fidelity Pilots Role plays
  32. 32. Project Small amount of funding and time Manager support for the project Community of Practice Mentoring
  33. 33. Test
  34. 34. Please stay in contact and keep the conversation going Thank you for your participation! Robin Petterd Learning Consultant M: +61 419 101 928 E: T: @sproutlabs_au