The document discusses developing a successful eLearning strategy and provides IP Australia as a case study. It outlines IP Australia's two-stage training program for scientists and engineers that includes regional patent examiner training and internal onboarding. The training uses a 70:20:10 model and competency-based learning. Managers are re-branded as coaches and provided with coaching skills training, tools like a coaching guide and questions, and activities to support workplace learning and reflection among their teams.

1. How to develop a successful
eLearning strategy

2. What does a learning leader do?

3. What stops managers from being learning leaders?

4. IP Australia - case study

5. Scientists and
engineers who need
training in legal
aspects of their role.

6. Complex technical
work
Often need to deal
with ambiguity

7. Stage 1 - Regional Patent
Examiner Training program

9. Community of
Practice for
supervisors in the
offices
1. Virtual classrooms
2. Added face to face
time in Australia

10. Stage 2 - Internal – onboarding
anytime anywhere

11. Competency based
Uses the 70:20:10 learning
model

12. How does a competency based learning system help
managers to become learning leaders?

13. Workplace
Activities
Summary of the model
Worked
examples
Coach
Learner
community
Handbook
Live case work

14. Coaching
skills
Community of
Practice
Guide
Re-branded from
supervisor to
coach
A program in
coaching skills
GROW is being
embedded into
all conversations
Led by the
Workplace
Learning Leader
Provides
suggestions for
activities
Provides
coaching
questions

15. Case spotlight
Mirroring
Hunt the objection
Job aids
Report check
Box set
Mentoring
Process walk-through
Some of these are outlined in our
Building Expertise eBook
Activities

16. Coaching questions
Why is …. important in patent examination? What is the rationale
for testing the …. of specifications?
What are the main things you’ve learned about … in this unit?
Can you choose two of the …. examples you worked on this week,
and talk me through in detail the process you used to determine
…. and the conclusions you reached?
Can you explain how the… test works?
How was this coaching conversation for you? What did we do well,
and what can be improved for the future?

17. Increasing
Articulation
Reflection

18. Blogs/book discussions group
Critiques of projects
What did we learn this week?
What wouldn’t we do again?
Ideas for
team based
reflection

19. What are some of other ideas about how to support
managers?

21. Thank you for your participation!
Dr Robin Petterd
Learning Consultant
M: +61 (0)419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au