The document discusses different approaches to starting a digital learning project, including building your own programs, buying an off-the-shelf solution, or commissioning custom content. It then outlines Max's project to create a pilot digital learning program on report writing, including interviewing subject matter experts, developing storyboards, designing visuals and interactions, building modules in an authoring tool, and planning virtual classroom sessions to allow practice. Common pitfalls discussed include underestimating technology complexity, lacking subject expert involvement, and not providing enough learner support.

2. We will discuss …
• different approaches to getting started with digital
learning
• figuring out your learning technology requirements
• common stages of digital learning design and
development projects
• common pitfalls of digital learning projects

3. Why digital learning, not eLearning
Digital learning is a more holistic
term that takes in social learning,
performance supports and blended
approaches.

4. Benefits of digital learning
Increased flexibility
Increased effectiveness
Decreased cost

5. Benefits of digital learning
Increased flexibility
Increased effectiveness
Decreased cost
Quality is often not a consideration

6. Types of digital learning
asynchronous synchronous
Self-paced modules
Simulations and games
Social learning
Discussions and collaboration
eBooks and resources
Virtual classrooms
Online meeting

7. 70:20:10
70% occurs as people engage in informal
learning processes such as watching others,
participating in workplace routines and
undertaking challenging tasks.
20% arises from mentoring and
coaching (mostly from a manager
or supervisor).
10% is the result
of formal courses
and reading.
Morgan McCall, Robert Eichinger and Michael Lombardo

8. The most effective solution will be a blend
Self-paced modules
Simulations and games
eBooks and resources
Virtual classrooms
Online meeting
Social learning
Discussions and collaboration
70:20:10

9. What does great digital learning look like?
Serious eLearning manifesto - http://elearningmanifesto.org

10. Performance Focus Not focus on awareness. Focus on changed behaviour.
Meaningful to
Learners
Relates to what learners do with their jobs
Engagement-driven Built around activities and what learner needs to do. It’s not
around what they need to know.
Authentic Contexts Built around scenarios and stories
Realistic Decisions Activities reflect the choices and decisions an employee
needs to make
Individualised
Challenges
Challenge assessment at the start and then scenarios focus
on the learner’s weaknesses
Spaced Practice Broken into smaller sections and happens over time
Real-world
Consequences
The feedback on activities creates changes to the scenario
What does great digital learning look like?

11. 3 ways to start in digital learning
Buy access to a content
library
Build your own
programs
Commission programs to
be built for you
Open Sesame
Lynda.com
Skilsoft
Doesn’t work financially if
you are a training provider
Generally works better
if you currently do in-
house training
Customised to your
organisational needs
Moderate quality Quality digital learning is
harder to build than you
would expect
You would expect the
quality to be higher
Moderate cost Low cost Higher cost

12. I want increase the flexibility
of internal training programs
and improve learning transfer.
Meet Max our Learning and Development Manager

13. What is your advice to Max?
Build his own course
Get a custom course made
Buy an existing course off the shelf

14. Get started with something
simple. Don’t start with your
induction programs.
Meet Rebecca our Digital Learning Consultant

15. Max has decided to start with
a small pilot that focuses on
report writing.

16. He needs to able to
track who has
completed the
program so he
decides he needs an
LMS.

17. How about Moodle it’s free ...
the price sounds right.

18. You pay for what you get.
Totara is a version of Moodle
designed for workplace
learning.

19. Where to do I start with
building the course?

20. This sounds like you are going
to need a blend. Maybe a
course that shows some
examples and virtual
classrooms that allows
learners to review each other
reports.

21. I’m going to ask lots of
questions and then design
some the storyboards
Meet Angela the Instructional Designer for the program

22. The storyboards are the plan
for the resource.
Sometimes they are Word
documents, sometimes they
more visual

23. Who are the learners?
What do they need to do?

24. Do you have great report
writer I could interview?
Maybe we could use the
interview as a video in the
resource?

25. I’m getting started by doing
some quick mood boards of
different visual approaches.
Meet Troy the Visual Designer for the program

26. Thanks, Troy, the 1st mood
board should work well for our
learners.

27. Now I’m using some of the
material that Angela has been
working on to mockup how it
works.

28. Ok, the instructional approach
we going to use is a series of
examples where an expert
talks about a report.
Over time the learner starts
completing sections of the
report.

29. That sounds great.

30. Max, the storyboard is ready
for you to review.

31. The storyboard defines what is
going to be built. Try and make
sure the content is correct.
Everyone that is going to be
reviewing the content needs to
check the storyboard.

32. I’m so pleased Max doesn’t
want this authored in Totara.
It means I can make some
engaging interactions.
The module is going to made as a SCORM object and uploaded to the LMS

33. SCORM stands for (Sharable
Content Object Reference
Model)
Basically it’s a way to bundle
up files so that the LMS can
read them. Also it controls
how the learning module
sends information to the LMS

34. We use a mixture of authoring
tools.
The main three tools we use
are
• Storyline
• Captivate
• and our own custom tool

35. Now that the storyboard is
reviewed and the build is
underway, we can start adding
more details about the virtual
classroom sessions.

36. What virtual classroom tool
should I use?

37. The most common 3 are
GoToMeeting
WebEx
Adobe Connect
They all have much the same
features at the same price

38. The module is now ready to
reviewed.

39. To really make sure the
program is a success Max
needs to make sure the virtual
classroom sessions help
learners to practice their skills.

40. What goes wrong
Change is the killer of projects

41. What goes wrong
• Getting the technology in place is more complex than
you expect
• It takes more Subject Matter Expert time than you expect
• The wrong people are involved in the design and review
of the program
• The focus is on content not behavioural change
• The programs are not marketed to the learners
• The learners are not supported do the learning, this
could be technical and/or manager support

42. Please stay in contact and keep the
conversation going
Thank you for your participation!
Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au