1. No 216, 1st Block, 2nd Main, New BEL Layout, Vidyaranyapura, Bangalore – 560067
Email: info@bpqconsulting.com, Website: www.bpqconsulting.com

2. Business processes are fundamental to every company’s
performance and ability to successfully execute its business
strategy. The processes are the key mechanism by which
businesses deliver value to the marketplace. For organization's
to stay competitive, business processes must be efficient,
effective, agile, and align to their mission, vision and strategic
objectives.
Process improvement is the key initiative that ensures organizations have the
capacity and capability to create higher business value. Business processes, by
definition, cut across organizational and functional boundaries. Consequently,
effective business process analysis and improvement is best accomplished through
the involvement of cross-functional teams of individuals who actually work in the
system and know it first-hand.
Madhavan S.S, Principal Consultant at
An experienced Finance professional and Certified Six Sigma
Black Belt, with an overall experience across global markets for
over 17 years.
Mr Madhavan S.S comes with strong analytical skills, creativity, and communication
skills to persuade clients to take their proposed course of action. Having worked on
multiple Process Transformation, Re-engineering, and Continuous Improvement
projects he has helped organizations to strategically drive improvements through
leadership and Change Management. He has also designed and implemented the
to be process for a domestic, and a globally renowned shared service center start
up in India
Our primary objective at is to provide the synergy for making breakthrough
improvements possible by understanding the current maturity and performance of
a process, identifying the level of performance required and establishing a path for
achieving the desired maturity and performance.
Our focus is on four key strategic areas:
•Strategy and management consulting
•Program and project management
•Managed Services and Quality Factory
•Personnel Services
About

3. Services
Business Process Improvement & Re-engineering
With years of experience in chartering and working with process teams, we can
provide the kind of project design support, facilitation, process-analysis tools, practices
and training that will ensure the success of your company’s business process
improvement and re-engineering program.
Business Process Improvement Training
We help build into your own organization the skills required to maintain business
process effectiveness over the long term. Our approach to Business Process
Improvement Training are tailored to your needs by incorporating modules such as –
•Basic Process Improvement Concepts
•Common Types of Process Maps
•Facilitating a Process Mapping Workshop
•Analyzing a Process Map
•Identifying Process Improvement Opportunities
•Implementing Process Changes
•Monitoring Process Improvement Effectiveness
Outsourcing advisory
assists in building successful outsourcing strategies for F&A and HR process by
efficiently managing all process phases and streamlining internal processes for a
successful transition. We provide a head-to-tail service, managing the process from
the first idea to the delivery management, thus taking care of the entire value chain.
Organizational Development
We help our clients advance their ability to meet challenges and adapt to a
changing marketplace by developing and delivering learning strategies that develop
an organization's skills and capabilities. Our consultants provide expertise on
operations as a whole, while utilizing process improvement tools such as Lean Six
Sigma to uncover an organization’s biggest operational issues. We also offer trainings
in Six Sigma and Lean methodologies which are hands on and based on real-world
experiences.
Process Documentation
Even large and sophisticated organizations struggle with their processes, and a big
part of the problem is lack of business process documentation. It’s hard to create it, to
keep it up to date and to get people to actually use it. With our expertise, we capture
the existing processes into a well structured document and deliver in an offline self
paced training document or an interactive web-based process library accompanied
with the training you need to make the process of mapping more sustainable.

4. Case Studies
A detailed process Improvement study was conducted in the accounts
payable process and the recommendations implemented resulted in
- Reduction in Invoice processing cycle time from 10 days to 5 days
- P card penetration increased from 5% to 26%
- Increased Discount capture which lead to increase in working capital by $320K
- Reduction in vendor Queries by 25%
Further process automation was designed to minimize the manual efforts that led
to development of Macros to collate data to a cost effective real time CFO
dashboard that assisted in reporting key business metrics like Discount coverage,
Paid on time %, First Pass yield, etc.,
Lean approach to eliminate NVAs and wastes in the process. Sig sigma was
adopted to implement the projects.
Process Re-engineering/Transformation project resulted in
- Improved Invoices processed with-in 13 calendar day cycle from existing 46% to
97%,
- Reduction of Lead time in Vendor Setups from 5 days to 2 days
- Process standardization of Invoice Processing process across multiple centers
that resulted in reduction of cost per invoice
- Payment term rationalization to improve Working capital management
Process Improvement training and Lean Six sigma trainings for teams managing
Order to Cash, Record to Report and BFSI voice process resulted in the teams
- Designing a Zero defect process for Customer Master data Maintenance
- Reduction in Report creation for collections and Disputes,
- Improvement in Average Handling time & Promise to Download for Banking
Collections Process (Voice)
- Efficiency improvement by Standardization of JV Templates across geographies
- Automation to deliver zero defect in the cost center setup process,
- Report automation for Cash log thus improving efficiency
Designing and implementation of end to end document flow process for a
newly setup shared service center to track, monitor and report the status of all
invoices sent from various location in India to a centralized location
Designed the process documentation and self paced learning training material
developed in MS power point presentation with and interactive training
material in sharepoint.
No 216, 1st Block, 2nd Main, New BEL Layout,
Vidyaranyapura, Bangalore – 560067
info@bpqconsulting.com