21228 wk 1 introduction handout ss
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21228 wk 1 introduction handout ss
- 1. WELCOME TO MANAGEMENT CONSULTING 21228 Lecturer & Tutor : Dr. Suresh Sood (suresh.sood@uts.edu.au) Subject coordinator : Dr John Chelliah (john.chelliah@uts.edu.au)
- 4. Projects
- 5. How about creating your own LinkedIn profile if not already in existence ?
- 11. Management Consultants in Australia source: IBISWorld Industry Report L7856, May 2011 Accessible via UTS library database “IBIS World Industry Research Reports”
- 12. The emergence of the management guru Tom Peters Hammer and Champy David Maister
- 14. US MBA perceptions of top companies to work for
- 15. European MBAs ’ perceptions of top companies to work for
- 16. Business students ’ preference for consulting 2009 Consultancies dominate Top 10 list of most attractive employers Source : http://www.consultant-news.com/article_display.aspx?p=adp&id=6309
- 18. Consulting services Source: O ’ Mahoney (2010)
- 19. Major practice areas in consulting—what are they? Source: Greiner & Poulfelt (2005:), various chapters Strategy and Organization IT HR Operations Strategy development, Organization design IT-oriented expertise (e.g. computers, software, Internet, e-business) HR administration, Human capital management, Change management Operation strategy, Systems improvement, Logistics Price experience curve, Growth share matrix (BCG matrix), Porter’s competitive strategy, Value chain analysis, Balanced score card System integration, a major tool in other consulting services Payroll and benefits administration, recruitment, training and development Service/channel management, Yield management, TQM, Supply Chain Management, Lean production, Mass customization
- 20. The Top Ten Revenue Firms in Four Practice Areas (2001) Source: Greiner & Poulfelt (2005: 10) Strategy IT HR Operations 1. Deloitte Consulting IBM Mercer Consulting Group Accenture 2. McKinsey & Co PwC Accenture CGE&Y 3. Accenture Deloitte D&T-Human capital PwC 4. BCG Accenture Towers Perrin IBM 5. CGE&Y EDS Watson Wyatt McKinsey & Co 6. CSC CSC Aon Consulting Deloitte Consulting 7. PwC KPMG PwC CSC 8. Bain & Co. CGE&Y Hewitt Associates EDS/ATKearney 9. Booz Allen Hamilton Atos Buck Consultants Booz Allen Hamilton 10. EDS/ATKearney T-Systems Andersen Consulting Getronics Total (in US$b) $9.8 $27.6 $9.2 $9.9
- 21. Global share of consulting revenues Source: O ’ Mahoney (2010)
- 23. Useful Online Resources +++ http://consulting-ideas.com/ (created by Joe O'Mahoney) http://www.consultantsconsultant.com.au/ Provide any useful resources for sharing with class members via UTS online discussion group “Parking Lot”. Also, see the text web links and review any useful resources.
- 24. Management issues in consulting Client- consultant interaction issues Nature and specifics of consulting Overview of Subject & Assessments Consulting problem solving approach and toolkit
- 28. Group presentation topics and timetable ( weeks 9 to 12) Topic Week Pattern Based Strategy Scenario Planning Balanced Score Card Cultural Web of an Organisation Mood Mapping Next Practice Service Dominant (S-D) Logic Shared Value Three Horizons for Strategy
- 30. Accessing UTS Online Resources Please check all resources available on UTS Online for this subject including readings, reflective essay resources and group presentation items and log in on a weekly basis for up to date information and any short term changes or announcements
Notas del editor
- Setting the scene….begin with a paradox Management Consultancies play a major role in modern economies and have experienced tremendous growth and success – yet they are controversial, widely criticised and attract strongly differing opinions? – why is this?
- WW data Kennedy associates WW figures increase of over 10,000%
- Alongside this the growth of the management guru These have been around for a long time – again as we ’ ll see next week – but in the last 30 years they ’ ve become very well known. Perhaps the best known is Tom Peters – ex-McKinsey and author of In search of Excellence with Bob Waterman Hammer – Business process Re-engineering Maister – fantastic web site – lots of freebies – but be careful – plagiarism and quality of the materials
- Modern and developing economies Advise to governments and global financial institutions – advisors to developing countries on privatisation and then looking for work after privatisation World bank said to employ 80,000 consultants in Africa alone Economic and political influence – Advisors on outsourcing and off-shoring - to governments – how can India stimulate inward investment – how do they make contacts? to private sector firms – impact on national economies – massive debate in the US over the outsourcing of more highly skilled work – not jus=t call centres and basic IT work but more sophisticated back office work for investment banks Cultural influence – critical perspectives – are they missionaries for capitalism? Spreading failed ideas to emerging countries
- LVMH – Louis Vetton Moet group
- Many consulting companies are in the top ten of more than one sector. Accenture/PwC is in all four areas.