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From directory to local media :
Re-inventing a Yellow Page business.

                Julien Billot
            Moscow conference
             8th of june 2011
To introduce myself….


                      Julien Billot
                      43 years old
                        French.


        13 years in Telco Industry (FranceTelecom/Orange Group)
        4 years as COO of the paging subsidiary of FT.
        3 years of Chief Product Officer of Orange in France
        3 years of Chief Marketing Officer of Orange in France.




        3 years in Media Industry.
        CEO of the Digital Business Unit of Lagardère Active group (owner of HFS and Europa Media Group)




      At Pages Jaunes Group since 09/09 as CEO of Digital Business Group.




                                                                               © Copyright PagesJaunes 2011   1
Pages Jaunes at a glance

Key 2010 Financial and Operating Statistics



 1       Leader in the local advertising market
         €1.1 Bn Revenue and €500 MM EBITDA (45% margin)
         ~25-30% share of the online local advertising market in France
         Focus on France (93% of revenues) with significant share of Internet revenues (48% of revenues)

2        Reference services and brands
         9 out of 10 French adults use the PagesJaunes services
         >2 Bn consultations per year in France
         >50% conversion rate of the consultations into purchases

 3
        A unique sales force to reach large and diversified customer base
         ~1,900 sales representatives
         715k Group advertising customers, 660k in France
         75% of online penetration of French customer base




                                                                                    © Copyright PagesJaunes 2011   2
Pages Jaunes Mission : engage users with
local businesses


                        The engagement funnel




                                                                                           BUSINESS
                                            Find a




                                                                                            LOCAL
USER




                   Search for     Compare business
       Be Open                                       Book/Meet        Buy
                 information    and decide   or a
                                           product




                                       YP core position




                                                            © Copyright PagesJaunes 2011       3
Pages Jaunes books : a strict and restrictive
positioning.




                                                                                           BUSINESS
                                            Find a




                                                                                            LOCAL
USER




                   Search for     Compare business
       Be Open                                       Book/Meet        Buy
                 information    and decide   or a
                                           product




                                                            © Copyright PagesJaunes 2011       4
Internet is a game changer.




                                                                                           BUSINESS
                                            Find a




                                                                                            LOCAL
USER




                   Search for     Compare business
       Be Open                                       Book/Meet        Buy
                 information    and decide   or a
                                           product




                                                            © Copyright PagesJaunes 2011       5
Pages Jaunes to become a ‘global’ local
media.


                          The engagement funnel



                 Extended position for Pages Jaunes on digital




                                                                                                BUSINESS
                                                  Find a




                                                                                                 LOCAL
USER




                     Search for     Compare     business
       Be Open                                            Book/Meet        Buy
                   information    and decide         or a
                                                 product




                                          YP core position



                                                                 © Copyright PagesJaunes 2011       6
How can we transform ourselves ?


Develop local
Develop local                                          Develop local
                                                       Develop local
content
content                                                media
                                                       media
 Database
 Database                                               Print
                                                        Print
 Websites, videos
 Websites, videos                                       Internet
                                                        Internet
 e-services
 e-services                                             Ads/Vertical
                                                        Ads/Vertical
 UGC
 UGC                  1                        2        Mobile
                                                        Mobile
                                                        Mapping
                                                        Mapping
                    Enrich                   Grow
                                                        Meta-search
                                                        Meta-search
                      the                     the
                    content                 audience
                                 Local
                                                       + Partnerships
                                                       + Partnerships
                              advertising              with other local
                                                       with other local
                                                       media
                                                       media



Manage value for
Manage value for
advertisers                        3
advertisers
 Search, display,
 Search, display,              Increase
small ads
small ads                       the ROI
 Business Center
 Business Center


                                                       © Copyright PagesJaunes 2011   7
Leverage very strong existing assets

          Leveraging on Solid Assets




                  An audience with a unique     Massive customer
  Users           mix of volume and quality        presence



                    A strong digital brand
                   associated with positive        Bring Trust
  Brand           and commercially effective
                            values



                      The capabilities to
                                                 Market power :
Advertisers          monetize the audience
                       with advertisers        700.000+ advertisers




                    Leader in the Local         The local internet
                    Advertising Market              Company

                                                        © Copyright PagesJaunes 2011   8
Re-invent web site positionning


     From Directory…              to local media




                                           © Copyright PagesJaunes 2011   9
Build mobile asset.

                  More than 5 million
               downloads of PagesJaunes
                 on iPhone* and others
                       platforms
                 4th most downloaded
                  Apps on the French
                   Appstore since its
                 creation, 3rd Apps the
                  most downloaded in
                        2010**
                More than 2,5 million of
                   visitors weekly*
                 A satisfaction rate of
                       85%***




                                           © Copyright PagesJaunes 2011   10
Invest in content.


       Trend in number of IVPs
     and videos sold (in thousands)                   Almost 69,000 fixed and mobile
                                                      IVPs


                                                      Optimised access for IVPs to main
                                                      local information sites:




                                                      New technology launched in April
                                                      2011 for enriched range and
                                                      customization




                              Leader in France with ~12% of business
                                             websites
Source : PagesJaunes Groupe


                                                                        © Copyright PagesJaunes 2011   11
Create New media : UrbanDive.

              Unique experience



                                  Appshop and open ecosystem
                                   Major brands in real-time and digital
                                   Local services
                                   UGC content
                                   Cultural events

                                  Uses that are social, practical, fun…

                                  Multi-screen: PC, mobile, iPad, TV

                                  Priority target: 18-35 year olds

                                  200 towns in France




                                                   © Copyright PagesJaunes 2011   12
Develop New Partnerships : the Bing effect.


                            Local search results on Bing
                            provided from PagesJaunes
                            content

                            Increased visibility and traffic for
                            our advertisers

                            Presence of PagesJaunes brand as
                            benchmark in local information

                            Strengthening of PagesJaunes
                            media consulting among
                            advertisers

                            Mobile service currently under
                            development

                            Long-term partnership (5 years)




                                              © Copyright PagesJaunes 2011   13
Launch New local businesses : 123deal




                           Positioning of PagesJaunes
                           Groupe in the local promotion and
                           group purchases market

                           Very fast-growing market

                           123deal positioned as a partner
                           sites and deals aggregator (20+
                           affiliates)

                           Planned integration in
                           PagesJaunes Group sites

                           European rollout in 2011




                                           © Copyright PagesJaunes 2011   14
A global approach to open new business
models on local medias.


                                                                         Business
                                                                          Listing
                                              pagesjaunes.fr



                                                      Mappy


                                                  123people


                                                  UrbanDive


                   Training/     Work
    Real
            Auto     jobs       at home
   Estate



                                          …                              Leads
      Annoncesjaunes.fr        Keltravo



                                                        © Copyright PagesJaunes 2011   15
A unique position on the market.

            Widely Recognized Brand and Strong                                                   Sustained Growth in Audience in France
                          Reach
                                                                                            Number of visits per month MM
                                        PagesJaunes.fr Reach

                                                                   ca. 90% of Direct                                                                                                             +12%
                                                                        Audience
                                                                                                                                                                           116
                                              49%
                            +27pts                                                                                                                                                               +72%
                            +27pts
                              .
                              .                              3rd most downloaded                                       75
                20%                                         Mobile apps. in France
                                                            in 2010 (4.9 millions)


                                                                                                                  2006A                                                   2010A
                2001                          2010                                                                 1
                                                                                                         Fixed               Mobile                           2006-10 CAGR (%)



             Number of Unique Visitors on Fixed                                                     Number of Unique Visitors on Mobile
                         Internet                                                                               Internet
  Unique Visitors on fixed Internet (in thousands)                                         Unique Visitors on mobile Internet (in thousands)

    36.5                                                                                     10.8
                                                                                                        10.0
                                                                                                                       9.7
               27.5       27.2
                                    24.6                                                                                        7.6
                                              20.3   20.1   19.1      18.4   18.2   18.1
                                                                                                                                           5.0        4.9         4.6        4.2
                                                                                                                                                                                           3.6    3.5




Source: Company, MNR December 2010 – France
                                                                                             1. Include PagesJaunes.fr, Mappy, AnnoncesJaunes.fr, PagesPro, Compass (in 2006), 123people
                                                                                                                                       in France




                                                                                                                                                            © Copyright PagesJaunes 2011                16
The path for growth.


     Average number of monthly visits in France for Pages Jaunes Group
                   (in millions, excluding 123people)




              Fixed Internet   Mobile Internet




                                                            © Copyright PagesJaunes 2011   17
A strategy to deliver our ambition
+50% internet revenues in 2012 vs 2009


       Internet revenues                      Internet share on total
        (million euros)                             revenues



             +50%




                                                                         ~2/3

                                               43%




               ~2/3 of Pages Jaunes revenues on internet in
                                 2012+


                                                              © Copyright PagesJaunes 2011   18
Thank you for your attention.




                      © Copyright PagesJaunes 2011   19

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Billot pages jaunes_telco-form_08.06.11

  • 1. From directory to local media : Re-inventing a Yellow Page business. Julien Billot Moscow conference 8th of june 2011
  • 2. To introduce myself…. Julien Billot 43 years old French. 13 years in Telco Industry (FranceTelecom/Orange Group) 4 years as COO of the paging subsidiary of FT. 3 years of Chief Product Officer of Orange in France 3 years of Chief Marketing Officer of Orange in France. 3 years in Media Industry. CEO of the Digital Business Unit of Lagardère Active group (owner of HFS and Europa Media Group) At Pages Jaunes Group since 09/09 as CEO of Digital Business Group. © Copyright PagesJaunes 2011 1
  • 3. Pages Jaunes at a glance Key 2010 Financial and Operating Statistics 1 Leader in the local advertising market €1.1 Bn Revenue and €500 MM EBITDA (45% margin) ~25-30% share of the online local advertising market in France Focus on France (93% of revenues) with significant share of Internet revenues (48% of revenues) 2 Reference services and brands 9 out of 10 French adults use the PagesJaunes services >2 Bn consultations per year in France >50% conversion rate of the consultations into purchases 3 A unique sales force to reach large and diversified customer base ~1,900 sales representatives 715k Group advertising customers, 660k in France 75% of online penetration of French customer base © Copyright PagesJaunes 2011 2
  • 4. Pages Jaunes Mission : engage users with local businesses The engagement funnel BUSINESS Find a LOCAL USER Search for Compare business Be Open Book/Meet Buy information and decide or a product YP core position © Copyright PagesJaunes 2011 3
  • 5. Pages Jaunes books : a strict and restrictive positioning. BUSINESS Find a LOCAL USER Search for Compare business Be Open Book/Meet Buy information and decide or a product © Copyright PagesJaunes 2011 4
  • 6. Internet is a game changer. BUSINESS Find a LOCAL USER Search for Compare business Be Open Book/Meet Buy information and decide or a product © Copyright PagesJaunes 2011 5
  • 7. Pages Jaunes to become a ‘global’ local media. The engagement funnel Extended position for Pages Jaunes on digital BUSINESS Find a LOCAL USER Search for Compare business Be Open Book/Meet Buy information and decide or a product YP core position © Copyright PagesJaunes 2011 6
  • 8. How can we transform ourselves ? Develop local Develop local Develop local Develop local content content media media Database Database Print Print Websites, videos Websites, videos Internet Internet e-services e-services Ads/Vertical Ads/Vertical UGC UGC 1 2 Mobile Mobile Mapping Mapping Enrich Grow Meta-search Meta-search the the content audience Local + Partnerships + Partnerships advertising with other local with other local media media Manage value for Manage value for advertisers 3 advertisers Search, display, Search, display, Increase small ads small ads the ROI Business Center Business Center © Copyright PagesJaunes 2011 7
  • 9. Leverage very strong existing assets Leveraging on Solid Assets An audience with a unique Massive customer Users mix of volume and quality presence A strong digital brand associated with positive Bring Trust Brand and commercially effective values The capabilities to Market power : Advertisers monetize the audience with advertisers 700.000+ advertisers Leader in the Local The local internet Advertising Market Company © Copyright PagesJaunes 2011 8
  • 10. Re-invent web site positionning From Directory… to local media © Copyright PagesJaunes 2011 9
  • 11. Build mobile asset. More than 5 million downloads of PagesJaunes on iPhone* and others platforms 4th most downloaded Apps on the French Appstore since its creation, 3rd Apps the most downloaded in 2010** More than 2,5 million of visitors weekly* A satisfaction rate of 85%*** © Copyright PagesJaunes 2011 10
  • 12. Invest in content. Trend in number of IVPs and videos sold (in thousands) Almost 69,000 fixed and mobile IVPs Optimised access for IVPs to main local information sites: New technology launched in April 2011 for enriched range and customization Leader in France with ~12% of business websites Source : PagesJaunes Groupe © Copyright PagesJaunes 2011 11
  • 13. Create New media : UrbanDive. Unique experience Appshop and open ecosystem Major brands in real-time and digital Local services UGC content Cultural events Uses that are social, practical, fun… Multi-screen: PC, mobile, iPad, TV Priority target: 18-35 year olds 200 towns in France © Copyright PagesJaunes 2011 12
  • 14. Develop New Partnerships : the Bing effect. Local search results on Bing provided from PagesJaunes content Increased visibility and traffic for our advertisers Presence of PagesJaunes brand as benchmark in local information Strengthening of PagesJaunes media consulting among advertisers Mobile service currently under development Long-term partnership (5 years) © Copyright PagesJaunes 2011 13
  • 15. Launch New local businesses : 123deal Positioning of PagesJaunes Groupe in the local promotion and group purchases market Very fast-growing market 123deal positioned as a partner sites and deals aggregator (20+ affiliates) Planned integration in PagesJaunes Group sites European rollout in 2011 © Copyright PagesJaunes 2011 14
  • 16. A global approach to open new business models on local medias. Business Listing pagesjaunes.fr Mappy 123people UrbanDive Training/ Work Real Auto jobs at home Estate … Leads Annoncesjaunes.fr Keltravo © Copyright PagesJaunes 2011 15
  • 17. A unique position on the market. Widely Recognized Brand and Strong Sustained Growth in Audience in France Reach Number of visits per month MM PagesJaunes.fr Reach ca. 90% of Direct +12% Audience 116 49% +27pts +72% +27pts . . 3rd most downloaded 75 20% Mobile apps. in France in 2010 (4.9 millions) 2006A 2010A 2001 2010 1 Fixed Mobile 2006-10 CAGR (%) Number of Unique Visitors on Fixed Number of Unique Visitors on Mobile Internet Internet Unique Visitors on fixed Internet (in thousands) Unique Visitors on mobile Internet (in thousands) 36.5 10.8 10.0 9.7 27.5 27.2 24.6 7.6 20.3 20.1 19.1 18.4 18.2 18.1 5.0 4.9 4.6 4.2 3.6 3.5 Source: Company, MNR December 2010 – France 1. Include PagesJaunes.fr, Mappy, AnnoncesJaunes.fr, PagesPro, Compass (in 2006), 123people in France © Copyright PagesJaunes 2011 16
  • 18. The path for growth. Average number of monthly visits in France for Pages Jaunes Group (in millions, excluding 123people) Fixed Internet Mobile Internet © Copyright PagesJaunes 2011 17
  • 19. A strategy to deliver our ambition +50% internet revenues in 2012 vs 2009 Internet revenues Internet share on total (million euros) revenues +50% ~2/3 43% ~2/3 of Pages Jaunes revenues on internet in 2012+ © Copyright PagesJaunes 2011 18
  • 20. Thank you for your attention. © Copyright PagesJaunes 2011 19