Se ha denunciado esta presentación.
Utilizamos tu perfil de LinkedIn y tus datos de actividad para personalizar los anuncios y mostrarte publicidad más relevante. Puedes cambiar tus preferencias de publicidad en cualquier momento.

協作資訊尋求系統 Collaborative Information Seeking Systems

692 visualizaciones

Publicado el

本投影片為協作資訊尋求系統(Collaborative Information Seeking Systems)之文獻回顧。目的在於檢視近十年協作資訊尋求系統之相關研究,梳理系統的研究方向與發展,了解目前系統的設計概念與運作方式。協作資訊尋求系統的研究主要分為兩個方向發展:系統中介(System-mediated)或演算法中介(Algorithmically-mediated),以系統背後的演算法支持協作;以及使用者中介(User-mediated)或介面中介(Interface-mediated),透過介面設計支持使用者協作。此外,本報告亦討論協作資訊系統需要注重的因素,以及發展上的議題,最後統整對於未來發展方向上的建議。

Publicado en: Educación
  • Sé el primero en comentar

協作資訊尋求系統 Collaborative Information Seeking Systems

  1. 1. 協作資訊尋求系統 Collaborative Information Seeking Systems James Chuang 2016.12.28
  2. 2. 報告大綱 一.緒論 二.協作資訊尋求 三.協作資訊尋求系統 四.系統議題 五.結論
  3. 3. 緒論
  4. 4. 緒論  人們不只一同創造與分析資訊,很多時候也 會一同參與尋求資訊的過程。(Shah, 2012)  資訊科學領域對資訊行為的研究,歷來主要 是以「個人」為探討與焦點。(謝珍妮,2010)  資訊科技的進步,以科技協助協作。
  5. 5. 二、協作資訊尋求
  6. 6. 協作之定義  London (1995) 認為協作簡單而言就是互相促 進地一起工作。  Gray(1989) 認為協作是一個問題範圍之中的 一群利害關係人,他們共同進行決策的過程。  Roberts與Bradley (1991) 協作是一個分享變 化目的的互動過程。
  7. 7. 合作與協作 (Austin & Baldwin, 1991; Panitz, 1996) Cooperation  指透過訂定規則來幫 助人們相互交流,以 完成特定目標或開發 擁有具體內容成果。  每個人事先建立各自 想要獲取的利益,最 後達成各自的目標。 Collaboration  在團隊與他人進行關 係上的聯結,彼此尊 重差異與分享知識。  強調團隊活動中的權 力分配與責任分擔, 同時成員間有著共同 定義達成的目標。
  8. 8. 合作的層次 (Shah, 2014) Communication Contribution Coordination Cooperation Collaboration
  9. 9. 以資訊密集性任務舉例 (Shah, 2014) 動作模式 定義(資訊任務中) 舉例 Communication 兩個人之間交換資訊 電子郵件、聊天 Contribution 將個人的資訊提供給 其他人 線上社群、Q&A、 Yahoo 知 識 + 、 LineQ Coordination 在一般的場合下連結 不同人的想法 會議、線上視訊會議 Cooperation 所有人遵循互動的規 則 維基百科 Collaboration 一同工作並且完成一 個有共識的目標 腦力激盪、共同作者
  10. 10. 協作資訊尋求 Collaborative Information Seeking Shah, C. (2012). Collaborative information seeking: The art and science of making the whole greater than the sum of all (The Information Retrieval Series) (p. 185). Berlin, Germany: Springer
  11. 11. 協作資訊尋求之定義  Foster (2006) 在資訊科學與技術年度評論 (ARIST)認為協作資訊尋求是研究個人和他人 合作資訊的尋求、搜尋,和檢索時,所利用 的系統與過程。  協作資訊尋求是一個資訊尋求的過程。由明 確的參與者、互動與內在利益所組成,同時 包含資訊分享,進而使在小組中的成員對於 獲取資訊有一致的共識。 (Karamuftuoglu, 1998; Shah, 2009)  協作資訊尋求是藉由不同小組人員的參與, 加上彼此擁有不同的技能與角色,進而在內 外部的互動之下獲得共同的利益。 (吳美美,2012;Shah, 2014)
  12. 12. 協作資訊尋求的相關領域
  13. 13. 協作資訊尋求之重要因素
  14. 14. 時間與空間 (Golovchinsky, Pickens, & Back, 2009; Hansen & Järvelin, 2005; Twidale & Nichols, 1996) 協作資訊檢索(Collaborative Information Retrieval)
  15. 15. 控制、溝通與察覺 溝通 Communication 控制 Control 察覺 Awarenees
  16. 16. 察覺 Awarenees 四種與協作資訊尋求有關的察覺型態:  團體察覺  工作場域察覺  情境察覺  次要察覺 (Liechti and Sumi, 2002; Shah and Marchionini, 2010)
  17. 17. 三、協作資訊尋求系統
  18. 18. 早期的協作系統─Ariadne (Twidale, Nichols, Smith, & Trevor, 1995)
  19. 19. 協作資訊尋求系統  系統中介 (System-mediated) 或演算法中介 (Algorithmically-mediated)  使用者中介 (User-mediated) 或介面中介 (Interface-mediated) (Pickens, Golovchinsky, Shah, Qvarfordt and Back, 2008)
  20. 20. 以介面中介為主 協作資訊尋求系統
  21. 21. SearchTogether (Morris and Horvitz, 2007)
  22. 22. SearchTogether (cont'd ) (Morris and Horvitz, 2007)
  23. 23. CoSense (Amershi and Morris, 2008)
  24. 24. CoSense (cont'd ) (Amershi and Morris, 2008)
  25. 25. 以系統中介為主 協作資訊尋求系統
  26. 26. Cerchiamo  FX Palo Alto 實驗室 (Golovchinsky, Adcock, Pickens, Qvarfordt, & Back, 2008)
  27. 27. Cerchiamo (cont'd )  相關度變數𝑤𝑟 L 𝑘 與新鮮度變數𝑤𝑓 L 𝑘  𝑤𝑟 L 𝑘 = 𝑢𝑛𝑠𝑒𝑒𝑛 ∈ 𝐿 𝑘 𝑠𝑒𝑒𝑛 ∈ 𝐿 𝑘  𝑤𝑟 L 𝑘 = 𝑟𝑒𝑙 ∈ 𝐿 𝑘 𝑛𝑜𝑛𝑟𝑒𝑙 ∈ 𝐿 𝑘 (Golovchinsky, Adcock, Pickens, Qvarfordt, & Back, 2008)
  28. 28. Cerchiamo (cont'd ) 𝑠𝑐𝑜𝑟𝑒 𝑡 = 𝐿 𝑘∈ 𝐿 𝑤𝑟 L 𝑘 𝑤𝑓 L 𝑘 𝑟𝑙𝑓 𝑡, 𝐿 𝑘 𝑠𝑐𝑜𝑟𝑒 𝑑 = 𝐿 𝑘∈ 𝐿 𝑤𝑟 L 𝑘 𝑤𝑓 L 𝑘 𝑏𝑜𝑟𝑑𝑎 𝑑, 𝐿 𝑘 Prospector Miner
  29. 29. 與先前系統之差異
  30. 30. PERCIRS PERsonalized and Collaborative Information Retrieval System Naderi, H., & Rumpler, B. (2010). PERCIRS: a system to combine personalized and collaborative information retrieval. Journal of Documentation, 66(4), 532-562.
  31. 31. PERCIRS (cont'd )
  32. 32. PERCIRS (cont'd )  User community  User profile similarity calculation (UPSC)
  33. 33. PERCIRS (cont'd )  Document similarity
  34. 34. PERCIRS (cont'd )  Equality-based UPSC  Similarity-based UPSC
  35. 35. PERCIRS (cont'd )  Graph-based UPSC G =(V = (X,Y), E)  Matching  Cardinality  Bipartite Graph http://www.csie.ntnu.edu.tw/~u91029/Matching.html
  36. 36. PERCIRS (cont'd )  Maximum weighted bipartite http://www.csie.ntnu.edu.tw/~u91029/Matching.html
  37. 37. 四、系統議題
  38. 38. “協作資訊尋求系統的開發與設計 目前主要都聚焦在二個方面: 溝通與協調
  39. 39. 操作上的成本問題  學習成本  適應成本  認知負荷(Cognitive load)
  40. 40. 五、建議與結論
  41. 41. 建議與結論  了解協作者的實際需求  保持系統的易用性  嘗試符合使用者原有的使用習慣  提供正確的工具  允許隱私作業
  42. 42. Thanks! Any questions?
  43. 43. 參考文獻  朱海燕(2002)。行動數據服務業創新協同合作模式之研究。取自 http://nccuir.lib.nccu.edu.tw/handle/140.119/35358  吳美美(2012)。協作資訊尋求。雙語詞彙、學術名詞暨辭書資訊網。取自 http://terms.naer.edu.tw/detail/1679202/?index=10  吳美美與Foster(2009)。探究小組協作資訊尋求的成功與困難因素。教育資料與圖書館學,47(2),123-146.  邱銘心(2012)。意義建構理論(sense-making theory)。雙語詞彙、學術名詞暨辭書資訊網。取自 http://terms.naer.edu.tw/detail/1679177/  謝珍妮(2010)。科技機構研究人員協同合作與資訊行為之研究(未出版碩士論文)。國立臺灣大學,臺北市。  Austin, A. E., & Baldwin, R. G. (1991). Faculty Collaboration: Enhancing the Quality of Scholarship and Teaching. ASHE-ERIC Higher Education Report No. 7, 1991. ERIC. Retrieved Jan. 19, 2016, from http://eric.ed.gov/?id=ED346805  Belkin, N. J., Kantor, P., Fox, E. A., & Shaw, J. A. (1995).Combining the evidence of multiple query representations for information retrieval. Information Processing and Management, 31(3):431–448.  Chalmers, M. (2002). Awareness, representation and interpretation. Computer Supported Cooperative Work (CSCW), 11(3–4):389–409.  Denning, P. J., & Yaholkovsky, P. (2008). Getting to “we”. Communications of the ACM, 51(4), 19-24.  Donath, J.S., & Robertson, N. (1994). The sociable Web. In Proceedings of the World Wide Web (WWW) Conference. Geneva, Switzerland: CERN. Retrieved Jan. 19, 2016, from http://smg.media.mit.edu/people/Judith/SocialWeb/SociableWeb.html  Fidel, R., Pejtersen, A. M., Bryan, C. & Bruce, H. (2004). A multidimensional approach to the study of human– information interaction: a case study of collaborative information retrieval. Journal of the American Society for Information Science and Technology, 55(11), 939–953.
  44. 44. 參考文獻  Foster, J. (2006). Collaborative information seeking and retrieval. Annual review of information science and technology, 40(1), 329-356.  Golovchinsky, G., Adcock, J., Pickens, J., Qvarfordt, P., & Back, M. (2008). Cerchiamo: a collaborative exploratory search tool. In Proceedings of Computer Supported Cooperative Work (CSCW).  Golovchinsky, G., Pickens, J., & Back, M. (2009). A taxonomy of collaboration in online information seeking. arXiv preprint arXiv:0908.0704. Retrieved Jan. 19, 2016, from http://arxiv.org/abs/0908.0704  González-Ibáñez, R., Haseki, M., & Shah, C. (2013). Let’s search together, but not too close! An analysis of communication and performance in collaborative information seeking. Information Processing & Management, 49(5), 1165-1179.  Gray, B. (1989). Collaborating: Finding common ground for multiparty problems. Retrieved Jan. 19, 2016, from https://www.ncjrs.gov/App/abstractdb/AbstractDBDetails.aspx?id=122117  Grudin, J. (1994). Groupware and social dynamics: eight challenges for developers. Communications of the ACM, 37(1), 92–105.  Gutwin, C. & Greenberg, S. (2002). A descriptive framework of workspace awareness for real-time groupware. Computer Supported Cooperative Work (CSCW), 11(3-4), 411-446.  Hansen, P., & Järvelin, K. (2005). Collaborative information retrieval in an information-intensive domain. Information Processing & Management, 41(5), 1101-1119.  Hansen, P., Shah, C., Klas, C.-P. (2015). Collaborative information seeking: best practices, new domains and new thoughts. Cham: Springer International Publishing.  Hertzum, M. (2008). Collaborative information seeking: The combined activity of information seeking and collaborative grounding. Information Processing & Management, 44(2), 957-962.  Karamuftuoglu, M. (1998). Collaborative information retrieval: toward a social informatics view of IR interaction. Journal of the American Society for Information Science (1986-1998), 49(12), 1070.
  45. 45. 參考文獻  Karunakaran, A., Reddy, M. C., & Spence, P. R. (2013). Toward a model of collaborative information behavior in organizations. Journal of the American Society for Information Science and Technology, 64(12), 2437-2451.  Lai, K.-Y., Malone, T. W., & Yu, K.-C. (1988). Object lens: a “spreadsheet” for cooperative work. ACM Transactions on Information Systems (TOIS), 6(4), 332-353.  London, S. (1995). Collaboration and community. Richmond, VA: Pew Partnership for Civic Change, University of Richmond. Retrieved Dec. 29, 2016, from http://www.upperskeena.ca/storytellers/CCL%20research/ccl/themes/micro-macro/collaboration.pdf  Malone, T. W., Grant, K. R., Turbak, F. A., Brobst, S. A., & Cohen, M. D. (1987). Intelligent information-sharing systems. Communications of the ACM, 30(5), 390-402.  Morris, M. R., & Horvitz, E. (2007). SearchTogether: an interface for collaborative web search. In Proceedings of the 20th annual ACM symposium on User interface software and technology(pp. 3-12). ACM.  Panitz, T. (1996). A definition of collaborative vs cooperative learning, 1996. Retrieved Jan. 19, 2016, from: http://www. lgu. ac. uk/deliberations/collab. learning/panitz2.  Pickens, J., Golovchinsky, G., Shah, C., Qvarfordt, P., & Back, M. (2008). lgorithmic mediation for collaborative exploratory search. In Proceedings of the Annual ACM Conference on Research and Development in nformation Retrieval (SIGIR) (pp. 315-22). Singapore.  Reddy, M. C., & Jansen, B. J. (2008). A model for understanding collaborative information behavior in context: A study of two healthcare teams. Information Processing & Management, 44(1), 256-273.  Roberts, N. C., & Bradley, R. T. (1991). Stakeholder collaboration and innovation: A study of public policy initiation at the state level. The Journal of applied behavioral science, 27(2), 209-227.  Schmidt, K. (2002). The problem with ‘Awareness’: introductory remarks on ‘Awareness in CSCW’. Computer Supported Cooperative Work (CSCW), 11(3), 285–298.
  46. 46. 參考文獻  Shah, C. (2008a). Toward collaborative information seeking (CIS). arXiv preprint arXiv:0908.0709. Retrieved Jan. 19, 2016, from http://arxiv.org/abs/0908.0709  Shah, C. (2008b). Understanding system implementation and user behavior in a collaborative information seeking environment. In Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval (pp. 896–896). ACM. Retrieved Jan. 19, 2016, from http://dl.acm.org/citation.cfm?id=1390571  Shah, C. (2009). Lessons and challenges for Collaborative Information Seeking (CIS) systems developers. In GROUP 2009 Workshop on Collaborative Information Behavior, Sanibel Island, Florida.  Shah, C. (2010). Coagmento - A Collaborative Information Seeking, Synthesis and Sense-Making Framework. Integrated demo at Computer Supported Cooperative Work (CSCW). Savannah, GA: February 6-11.  Shah, C. (2012). Collaborative Information Seeking - The Art and Science of Making the Whole Greater than the Sum of All. Springer-Verlag.  Shah, C. (2013). Effects of awareness on coordination in collaborative information seeking. Journal of the American Society for Information Science and Technology, 64(6), 1122-1143.  Shah, C. (2014). Collaborative information seeking. Journal of the Association for Information Science and Technology, 65(2), 215-236.  Shah, C., & Marchionini, G. (2010). Awareness in collaborative information seeking. Journal of the American Society for Information Science and Technology, 61(10), 1970-1986.  Shah, C., Capra, R., & Hansen, P. (2014). Collaborative Information Seeking [Guest editors’ introduction]. Computer, 47(3), 22-25. Advance online publication. Doi: 10.1109/MC.2014.54  Shaw, J. A. & Fox, E. A. (1994). Combination of multiple searches. In Text (REtrieval) Conference, 105–108.
  47. 47. 參考文獻  Simone, C. & Bandini, S. (2002). Integrating awareness in cooperative applications through the reaction-diffusion metaphor. Computer Supported Cooperative Work (CSCW), 11(3–4), 495–530.  Smyth, B., & others (2010). Social summarization in collaborative web search. Information processing & management, 46(6), 782-798.  Sonnenwald, D. H. (1996). Communication roles that support collaboration during the design process. Design studies, 17(3), 277-301.  Talja, S., & Hansen, P. (2006). Information sharing. In Spink, A., & Cole, C. (Eds.), New directions in human information behavior (pp. 113-134). Springer Science & Business Media. Retrieved Jan. 19, 2016, from: http://link.springer.com/chapter/10.1007/1-4020-3670-1_7  Taylor-Powell, E., Rossing, B., & Geran, J. (1998). Evaluating collaboratives: Reaching the potential. University of Wisconsin–Extension, Cooperative Extension, Program Development and Evaluation, Madison, WI.  Twidale, M., & Nichols, D. (1996). Collaborative browsing and visualisation of the search process. Aslib Proceedings, 48(7-8), pp. 177-182. Retrieved Jan. 19, 2016, from: http://eprints.lancs.ac.uk/53455/1/twidale_aslib_96.pdf  Villa, R., Gildea, N., Jose, J. M. (2008). A study of awareness in multimedia search. In: Proceedings ofthe 8th ACM/IEEE-CS joint conference on digital libraries. ACM, New York, pp 221–230  Wilbur, S. B., & Young, R. E. (1988). The COSMOS project: a multi-disciplinary approach to design of computer supported group working. Euteco, 88, 20–22.  Wilson, M. L. (2010). Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory.Information processing & management, 46(6), 718–732.

×