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조원 간의 커뮤니케이션을 보다 원활하게 돕는 앱이기 때문에,
주요 유저 클라스의 두 조원이 앱을 사용하여
함께 조모임을 하는 과정을 Customer Journey Map으로 그렸다.
흰 점선은 온라인 접촉/ 흰 실선은 ...
PAINS
JOYS
OR REWARDS
QUESTIONS
IDEAS
조모임활동을하기위해반드시어플을켜야만한다
자동으로계산된참여도가현실적인참여도를그대로반영하기는힘들다
흩어져있던조모임관련서비스가하나로통합되어서편리하다.
참여도...
#7 journey map
#7 journey map
#7 journey map
#7 journey map
#7 journey map
#7 journey map
#7 journey map
#7 journey map
#7 journey map
#7 journey map
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#7 journey map

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customer journey map

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#7 journey map

  1. 1. 조원 간의 커뮤니케이션을 보다 원활하게 돕는 앱이기 때문에, 주요 유저 클라스의 두 조원이 앱을 사용하여 함께 조모임을 하는 과정을 Customer Journey Map으로 그렸다. 흰 점선은 온라인 접촉/ 흰 실선은 대면 접촉/ 붉은 점선은 참여도 계산시 고려하는 요소
  2. 2. PAINS JOYS OR REWARDS QUESTIONS IDEAS 조모임활동을하기위해반드시어플을켜야만한다 자동으로계산된참여도가현실적인참여도를그대로반영하기는힘들다 흩어져있던조모임관련서비스가하나로통합되어서편리하다. 참여도가계산되어나타나기때문에,자연스럽게조모임에열심히참여하게된다. 참여도에따라귀여운메타포가성장하기때문에소소한즐거움을느낀다. 카카오톡의아성을이길수있을것인가? 프리라이더들의프리라이딩의지를이길수있을것인가? 어플내참여도가현실의참여도를그대로반영하지않음을귀엽게표시하기!

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