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User Research Techniques by Vikram Rao, RSA

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STC India UX SIG

Session conducted on Saturday, June 25, 2011, at Continuous Computing India Pvt. Ltd., Bangalore.

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User Research Techniques Vikram Rao STC India UX Session - Bangalore 25 th June 2011
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Context around User Research
Fact of the matter… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],What/Why? How?
Summarizing User Research ,[object Object],[object Object],[object Object],>> User Research
User Research Techniques
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing a User Research Technique
Choosing a technique ,[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing a technique X X X X New Product or System X X User Surveys / Questionnaires X X X Focus Groups X Diary Study X X X Split A / B Testing X X X X X Contextual Inquiry X X X User Interviews X X X Observation Exercise X User Trip X Data Mining / Analysis Need Qualitative Data Access to Users High Budget Availability Have Time on Hand Obtain Specific Results User Research Technique
Questions… ,[object Object]

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User Research Techniques by Vikram Rao, RSA

  • 1. User Research Techniques Vikram Rao STC India UX Session - Bangalore 25 th June 2011
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  • 3. Context around User Research
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  • 26. Choosing a User Research Technique
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  • 28. Choosing a technique X X X X New Product or System X X User Surveys / Questionnaires X X X Focus Groups X Diary Study X X X Split A / B Testing X X X X X Contextual Inquiry X X X User Interviews X X X Observation Exercise X User Trip X Data Mining / Analysis Need Qualitative Data Access to Users High Budget Availability Have Time on Hand Obtain Specific Results User Research Technique
  • 29.